Anaco

Hotels
6.8 (2485 reviews)
Tres Cruces, 3 , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
5.26
Multiple mentions of poor cleanliness and maintenance standards.
Service
8.73
Positive feedback about staff attentiveness and friendliness.
Location
9.27
Consistently praised for its central location and accessibility.
Room Quality
6.22
Rooms are noted as outdated and sometimes uncomfortable.
Amenities
5.75
Lack of modern amenities mentioned and issues with functionalities.
Value for Money
7.21
Reasonable value given the location but concerns about quality.
Food and Beverage
5.26
Breakfast options are limited and require leaving the hotel.
Overall Experience
6.73
Mixed feelings due to both great location and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:18

Property Description

Central Location
Anaco Hotel, located next to Gran Via Avenue, is a prime spot for exploring Madrid's top attractions like Puerta del Sol Square and the Prado Museum.

Comfortable Rooms and Amenities
Enjoy the convenience of air-conditioned rooms with free Wi-Fi and private bathrooms. Additionally, take advantage of the 24-hour front desk, a bar, and a restaurant during your stay.

Vibrant Surroundings
Immerse yourself in the lively atmosphere surrounding the hotel with various entertainment options including bars, cinemas, and music halls. Don't forget to indulge in shopping at the nearby Preciados street.

Experience the best of Madrid at Anaco Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 2485 reviews
Cleanliness: 5.26
Service: 8.73
Location: 9.27
Room Quality: 6.22
Amenities: 5.75
Value for Money: 7.21
Food and Beverage: 5.26
Overall Experience: 6.73
S
soleurrutia2 • couple • ar
3
No andaba la calefaccion ni habia agua caliente
Pros:

la ubicacion

Cons:

instalaciones y confort

2026-04-18 • via Nuitee
P
Public Affairs Officer • solo_traveller • se
7
Decent budget choise in great location
Pros:

You get what you pay for, and the bed was good and felt clean, staff was professional, location was great.

Cons:

Staff walked into my room when I was sleeping.

2026-04-18 • via Nuitee
M
Mayerlis Karina • family_with_children • co
10
2026-04-17 • via Nuitee
C
Carlos • solo_traveller • cr
10
Pros:

Es un hotel muy céntrico a pocos pasos de La Gran Vía. Limpieza de la habitación sin necesidad de solicitarla. Abundantes productos y utensilios para la ducha.

Cons:

La atención femenina en la recepción excelente. Un pequeño problema pero de coordinación interna del hotel a la hora de solicitar un taxi para el aeropuerto. Pero fue resuelta por el encargado de manera oportuna, aunque un poco molesto. Tema que el turista no tiene nada que ver. Al fin y al cabo solucionado oportunamente.

2026-04-16 • via Nuitee
M
Mayerly • family_with_children • es
3
La última opción
Pros:

Realmente lo imaginé distinto

Cons:

Se traspasa el ruido de la habitación de el lado y de arriba

2026-04-13 • via Nuitee
R
RAMY • family_with_children • qa
8
2026-04-13 • via Nuitee
Ángela • couple • es
6
2026-04-13 • via Nuitee
F
Fernando • couple • ar
10
Calida vs precio es optima
Pros:

La ubicacion y la atencion del personal

Cons:

...

2026-04-12 • via Nuitee
M
M Teresa • solo_traveller • es
8
Pros:

El alojamiento está anticuado , la bañera tendrían que cambiarla por ducha , detalles como la tele desenchufada , en el baño faltaba papel . Y el suelo del baño da la impresión de sucio , que a lo mejor es que necesitaba más mantenimiento .
El personal muy bien y muy atento

2026-04-09 • via Nuitee
J
Jessica • extended_group • pr
7
Buena ubicación
Pros:

Exelente ubicación aunque área ruidosa

Cons:

La limpieza del baño terrible

2026-04-08 • via Nuitee
J
Jose Antonio • couple • es
7
2026-04-06 • via Nuitee
D
Dulce MARIA • extended_group • es
7
Pros:

Ubicación excelente , limpio y básico pero perfecto calidad precio

2026-04-06 • via Nuitee
O
Oliver • family_with_children • mk
8
2026-04-06 • via Nuitee
Z
Zamora betoret • solo_traveller • es
7
Pros:

La ubicación

Cons:

En la entrada por los escalones no esta preparado para subir carritos de bebe

2026-04-06 • via Nuitee
J
Julián • family_with_children • co
5
Por mejorar
Pros:

Amabilidad de la gente que atiende

Cons:

Que la falta aseo a las paredes y la ducha, ademas las imágenes de la publicacion no corresponden la la realidad al interior de las habitaciones

2026-04-04 • via Nuitee
I
ID173 • family_with_children • es
7
Muy bien ubicación pero necesita reformas urgentes
Pros:

Ubicación junto a metro Gran Vía

Cons:

Las instalaciones necesitan mantenimiento de enchufes y más cosas deterioradas urgentemente.

2026-04-03 • via Nuitee
M
Moises • couple • es
9
Pros:

La ubicación, el personal y la limpieza

Cons:

La cama con ruedas

2026-04-01 • via Nuitee
R
Renato • family_with_children • pt
3
2026-04-01 • via Nuitee
N
Nataliia • family_with_children • ua
9
2026-03-28 • via Nuitee
B
Bouabbas • family_with_children • nl
8
Good Hotel ! Perfect LOCATION !
Pros:

Good location, staff nice.

Cons:

Everything was ok

2026-03-26 • via Nuitee