Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (4737 reviews)
Del Río, 7 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 4737 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
J
Jerson • family_with_children • cr
10
2026-02-14 • via Nuitee
H
hosseinnejad • extended_group • tr
8
2026-02-14 • via Nuitee
A
Andrea Solange • extended_group • cl
10
2026-02-14 • via Nuitee
M
María Carmen • extended_group • es
8
Pros:

Cómodo limpio y bien situado

2026-02-13 • via Nuitee
C
Charo • couple • es
8
2026-02-13 • via Nuitee
A
Adriana • couple • es
9
2026-02-13 • via Nuitee
M
M Carmen • couple • es
10
Fenomenal para repetir
Pros:

El punto el trato el desayuno la habitacion la limpieza volvere seguro

Cons:

Todo me gusto

2026-02-12 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-02-12 • via Nuitee
S
SITI SAFURAH • couple • my
10
2026-02-11 • via Nuitee
N
NAIA • couple • es
7
2026-02-11 • via Nuitee
L
Luka • extended_group • rs
6
2026-02-11 • via Nuitee
S
SAT 362 CV PROVAL • extended_group • es
9
Perfecto, fin de semana de espectaculo.
Pros:

Calidad/ precio todo correcto
Céntrico, buena ubicación.

Cons:

Todo ok.

2026-02-11 • via Nuitee
L
Luka • extended_group • rs
7
2026-02-11 • via Nuitee
L
Luka • extended_group • rs
7
2026-02-11 • via Nuitee
S
stephane • couple • fr
5
Mauvais
Pros:

L’emplacement, le point café thé.

Cons:

L’accueil il n’y en pas autant à l’arrivée et au départ même pas merci au revoir Insignifiant !
Les chambres voisines on entend tout douche etc.
Et une Odeur nauséabonde dans la chambre !

2026-02-11 • via Nuitee
V
vered • solo_traveller • il
9
אחזור למלון
Pros:

יחס נפלא של הצוות. מיקום נהדר. לטעמי החדרים הרגילים קצת קטנים .

2026-02-10 • via Nuitee
C
Catarinavital • family_with_children • pt
8
Pros:

Excelente localização, condições de acessibilidade e bom pequeno almoço.

Cons:

Condições de isolamento acústico, ouvia-se desde o hospede ao lado,até aos carros e motos que passavam na rua.

2026-02-10 • via Nuitee
S
Selin • solo_traveller • tr
8
Pros:

Location and helpful staff

Cons:

A little noisy

2026-02-10 • via Nuitee
D
Delbono • couple • es
10
2026-02-10 • via Nuitee
W
willis • couple • be
8
2026-02-09 • via Nuitee