Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (5432 reviews)
Del Río, 7 , Madrid , ES
+34 915 41 97 46

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 5432 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
V
Vitor • extended_group • pt
8
2026-10-17 • via Nuitee
Татьяна • family_with_children • ru
10
2026-10-16 • via Nuitee
D
Dianne • solo_traveller • gb
9
Brilliant hotel in a perfect location
Pros:

Absolutely lovely hotel right in the heart of the city. Decent sized rooms. Great bathroom. The staff were excellent. The breakfast was great. Good choice for everyone. I booked this as I was attending a conference which was taking place in a much more expensive hotel close by. This was a great choice. Would highly recommend

Cons:

Nothing.

2026-10-16 • via Nuitee
B
Bjørn • solo_traveller • no
8
2026-10-15 • via Nuitee
L
Le Maitre • couple • au
10
2026-10-15 • via Nuitee
A
Ana Claudia Zaffalon • couple • br
10
2026-10-15 • via Nuitee
N
Nuria • couple • es
8
Pros:

Los Shows nocturnos.

Cons:

Las camas.

2026-10-14 • via Nuitee
J
Jorge Enrique • solo_traveller • ar
7
2026-10-14 • via Nuitee
S
Sławomir • solo_traveller • pl
8
2026-10-14 • via Nuitee
O
Oswaldo Castañeda • couple • gt
10
Pros:

Jbicacion, cortesía del personal, buen desayuno, cafe gratis

2026-10-13 • via Nuitee
V
Verónica • solo_traveller • ar
10
Pros:

Excelente el personal, ubicación óptima.

2026-10-13 • via Nuitee
F
Fabio Andres • solo_traveller • co
9
Pros:

Ubicación

Cons:

Nada

2026-10-13 • via Nuitee
G
Gustavo • couple • cl
5
Elevado precio para la calidad el hotel
Pros:

La ubicación, la cama cómoda, nos permitieron guardar las maletas todo el día, y el desayuno era bastante bueno.

Cons:

Las instalaciones son bastante antiguas, el baño tenía un secador de pelo pegado a la pared demasiado antiguo que casi no secaba el pelo, el techo del baño estaba con hongos, la puerta del baño en la parte de abajo estaba rota por humedad, el piso en general de las habitación muy antiguo y se escuchaba el ruido de las conversaciones de las piezas contiguas. Para lo que costaba el hotel creo que no lo vale.

2026-10-13 • via Nuitee
M
Mª Belén • solo_traveller • es
10
Pros:

Ubicación, desayuno, tranquilidad, limpieza

2026-10-13 • via Nuitee
I
Irene • couple • es
10
2026-10-12 • via Nuitee
E
ENRIQUE • solo_traveller • es
10
2026-10-12 • via Nuitee
K
Karla • extended_group • cr
9
Pros:

Ame la ubicación y el Sr que me atendió en la recepción, cordial y amable.

2026-10-12 • via Nuitee
J
Juan Manuel • couple • es
9
2026-10-12 • via Nuitee
M
Magnus • couple • pt
8
The 3 star thats should be 4 star
Pros:

The reception was very good, with a coffe machine and water machine..

2026-10-12 • via Nuitee
S
Sara • couple • de
8
Great stay in Madrid for exploring!
Pros:

The location is fantastic and the service at reception, especially with Manu was excellent. We had a small issue with the room but asked for support and were changed timely, making the rest of our stay super. Breakfast is simple but all you need.

2026-10-12 • via Nuitee