Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (5107 reviews)
Del Río, 7 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5107 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
S
shalaw • solo_traveller • iq
8
2026-06-06 • via Nuitee
K
Konstantinos • couple • gr
9
2026-06-06 • via Nuitee
A
analia • solo_traveller • ar
8
8
Pros:

El trato del personal. Un poco chica la habitación. Muy bien atendido y los servicios muy buenos

Cons:

No tengo quejas. Más pequeña la habitación de lo que imaginé.

2026-06-06 • via Nuitee
A
Adriana • extended_group • uy
10
Muy bueno
Pros:

Muy buena ubicación. Cerca de todo. Todo el personal muy amable. Buenisimo que tengan maquina de cafe en el hall de abajo, con lugares con sillones cómodos para tomarnos un cafesito en cualquier momento del día. Sin ninguna duda volveria.

2026-06-05 • via Nuitee
M
Marco • couple • it
6
Pros:

Posizione top
Pulizia

Cons:

Colazione un po’ scarsa

2026-06-05 • via Nuitee
A
Ana • couple • hr
10
2026-06-05 • via Nuitee
F
Felipe • solo_traveller • br
9
Bom custo benefício.
Pros:

A localização é excelente, próxima da Gran Via e da estação de metrô Plaza de España. Funcionários muito gentis e educados. Café da manhã ok.
Banheiro limpo e bem equipado. Cama grande e confortável.

Cons:

O café da manhã havia pouca variedade.
O hotel fica na rua atrás de outro hotel (Plaza España), onde estacionam vans e carros na madrugada toda, com pessoas conversando e fazendo barulho. Embora não seja culpa do hotel, acaba prejudicando o descanso.

2026-06-04 • via Nuitee
E
Eugenia • extended_group • ar
10
Pros:

La ubicación, a pocos pasos de la Gran Via.

Cons:

.

2026-06-04 • via Nuitee
C
Camila • couple • uy
10
2026-06-03 • via Nuitee
B
Brenda Monserrat • extended_group • fr
7
2026-06-03 • via Nuitee
M
Mattia • extended_group • it
8
2026-06-02 • via Nuitee
E
Edin • family_with_children • ba
9
2026-06-01 • via Nuitee
L
ludmilla • extended_group • it
10
soggiorno molto gradevole !!
Pros:

Struttura molto pulita organizzata anche nei particolari , dispenser di acqua e caffè a disposizione , personale gentile educato e disponibile , camere pulite con a disposizione tutto il necessario comprese le ciabattine da camera che quasi mai sono disponibili

Cons:

niente

2026-06-01 • via Nuitee
M
Monica • couple • cr
10
Buena ubicación
Pros:

Agua fría y café disponible en el looby

2026-05-31 • via Nuitee
F
Franc • couple • es
8
2026-05-31 • via Nuitee
D
David • couple • gb
8
Pros:

A great location, close to everything you would want to get to in Madrid with a metro station a couple of minutes walk away. The street is very quiet for such a central location.

Cons:

Decor was quite dated and walls are not very soundproof.

2026-05-31 • via Nuitee
J
JORGE • couple • br
9
muito bom , voltaria mais vezes
Pros:

Localização e cordialidade dos funcionários

2026-05-31 • via Nuitee
K
Kaan • family_with_children • de
8
Pros:

Location

Cons:

Breakfast could be bettet

2026-05-31 • via Nuitee
E
Esmer • couple • tr
10
Kibar ve güler yüzlü personeli, temizliği, konumu ve imkanlarıyla muhteşem konaklama
Pros:

Tesis konum itibari ile muhteşem, lobi imkanları açısından ayrıca konforlu. Sınırsız çay, kahve ve su imkanına sahip.

Cons:

tesisin beğenmediğim bir şeyi yok.

2026-05-30 • via Nuitee
A
Annita • solo_traveller • br
8
2026-05-29 • via Nuitee