Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (5432 reviews)
Del Río, 7 , Madrid , es
+34 915 41 97 46

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 5432 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
C
Cristina • solo_traveller • it
10
Albergo ottimo staff gentilissimo
Pros:

Ho alloggiato settembre 2026 e mi sono trovata benissimo.qualita' prezzo ottimo.vicino al centro.staff gentilissimo .ma sopratutto mi è piaciuto che davano la possibilità di fornirsi di acqua ,caffè e tè a tutte le ore.

Cons:

L'unica cosa che non mi è piaciuta che non avevamo la doccia ma la vasca.una vasca un po' alta per entrarci dentro dal momento che con me c'era una persona con problemi alle gambe.

2026-09-05 • via Nuitee
H
Hazal • couple • tr
8
2026-09-05 • via Nuitee
J
Jerónimo Nunes • family_with_children • pt
5
Pros:

Boa Localização

Cons:

Ao final do dia, quando chegávamos ao quarto, havia um cheiro desagradável. Cheiro de esgoto que, passado algum tempo, desaparecia.

2026-09-05 • via Nuitee
E
EVA MARIA • family_with_children • es
8
Pros:

Ubicación, habitación amplia, camas muy cómodas

Cons:

El desayuno bufet muy justo, la habitación ruidosa al ser zona de carga y descarga

2026-09-05 • via Nuitee
G
Garavela • extended_group • gr
10
2026-09-04 • via Nuitee
M
Marroquin • solo_traveller • pe
8
Un lugar céntrico y tranquilo
Pros:

La variedad en el desayuno

Cons:

El trato muy serio de uno de los que atienden en recepcion

2026-09-04 • via Nuitee
C
Claudia Sarmoria • solo_traveller • ar
10
Hotel muy agradable, bien ubicado y en calle tranquila.
Pros:

La ubicación. Cerca de todo en una calle tranquila.

Cons:

Nada. Todo perfecto.

2026-09-04 • via Nuitee
L
Leandro • solo_traveller • ar
8
Hotel 3 estrellas excelentemente ubicado
Pros:

El hotel es a la vez céntrico, muy bien ubicado , y silencioso. Las instalaciones están muy bien mantenidas y acordes a la categoría del hotel. Hay agua disponible todo el día para beber, po que en verano es muy importante.
El desayuno es correcto.
La relación precio calidad esta bien.

Cons:

Creo que podrían agregar un poco más de frutas frescas y secas en el desayuno

2026-09-04 • via Nuitee
S
SILHEFF • solo_traveller • ar
10
Hotel ideal para una gran estadia
Pros:

Realmente superoo mis expectativas. El hotel ofrece habiataciones amplias , a metros de la gran via y plaza españa. Ideal para pasar unos dias. Ademas nos sorprendio con dispendio de agua y cafe todo el dia y guardado de maletas . Un 10

2026-09-04 • via Nuitee
T
Trinidad • family_with_children • ar
9
Muy buena
Pros:

La atención del personal y la ubicación

Cons:

Podrian incluir un desayuno básico en la tarifa

2026-09-03 • via Nuitee
K
Kevin Pratt • solo_traveller • mx
9
2026-09-03 • via Nuitee
N
Nortier • solo_traveller • za
8
2026-09-03 • via Nuitee
Y
Yermek • couple • kz
8
Pros:

The stuff was really nice. The breakfast was good. We liked the location a lot.

Cons:

The room size

2026-09-03 • via Nuitee
A
Aysu Nilyufer • couple • tr
10
Pros:

Biz iki gece kaldık. Merkezi konumu ve odaların büyüklüğü çok rahat etmemizi sağladı. Kahvaltı açık büfeydi ve güzeldi. Çıkışta bagajlarımızı emanet bırakabilmemiz de iyiydi

2026-09-02 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-09-02 • via Nuitee
R
rodrigo • couple • cl
10
Pros:

Todo muy bien el personal de recepción muy amables

Cons:

Nada

2026-09-02 • via Nuitee
A
AMELIA CORBISIERO • solo_traveller • it
7
Centralissimo
Pros:

Centrale

Cons:

Non parlano inglese e non si sforzano a capire l'italiano

2026-09-02 • via Nuitee
M
Maria Esther • solo_traveller • mx
10
Hotel seguro y confortable
Pros:

La atención del personal y los desayunos muy completos

Cons:

Las habitaciones son pequeñas aunque muy limpias

2026-09-01 • via Nuitee
S
Sofia • extended_group • mx
10
Really good, I will recommend
Pros:

The room, the hospitality, and the location

2026-09-01 • via Nuitee
Νεοφωτίστου • couple • gr
10
Pros:

Such a cozy hotel to stay, the location is just perfect is close to buses and metro stations (plaza de España) and near grand via where you can go shopping, eat delicious food and spend your nights!! Also , the hotel’s personnel are very friendly and they help with everything you need both hotel stuff and about the city ❤️

2026-08-31 • via Nuitee