Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (4840 reviews)
Del Río, 7 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 4840 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
M
Maria Fernanda • extended_group • mx
10
Excelente lugar
Pros:

Todo , la ubicación, habitación, desayuno y sobre todo el gran trato del personal .

2026-03-14 • via Nuitee
L
Lucas • solo_traveller • gb
7
Pros:

Limpieza

Cons:

Ruido por la noche.

2026-03-13 • via Nuitee
N
Nedelkina • solo_traveller • es
8
2026-03-12 • via Nuitee
B
Barbara • extended_group • it
10
Ottimo Hotel in centro di Madrid.
Pros:

L’albergo si trova in una posizione centralissima, in una via interna tranquilla. È stato recentemente ristrutturato, le camere sono ampie e tutto è molto pulito. La colazione è ottima, con un’ampia gamma di prodotti, e in hall è disponibile una macchinetta per l’acqua mentre al bar c’è una macchinetta del caffè gratuita. Il personale è estremamente gentile e disponibile. Consiglio vivamente questo hotel.

Cons:

tutto bene.

2026-03-12 • via Nuitee
M
marco • couple • it
10
Ottimo hotel
Pros:

Hotel molto pulito. Personale gentilissimo e accogliente.Colazione ottima sia salata che dolce.
Posizione eccellente per girare comodamente Madrid anche senza mezzi.

Cons:

Niente

2026-03-11 • via Nuitee
E
Elisabeth • solo_traveller • fr
10
2026-03-11 • via Nuitee
P
Paolo • extended_group • nl
9
2026-03-11 • via Nuitee
P
PAULO HENRIQUE • couple • br
8
Boa
Pros:

A cama é ótima, muito confortável.

Cons:

A parede entre os quartos é de drywall, o que possibilita ouvir conversas, músicas e etc vindos do quarto vizinho.

2026-03-10 • via Nuitee
Q
Quarti Ferruccio • family_with_children • it
10
Pros:

Tutto

Cons:

Ci tornerei

2026-03-10 • via Nuitee
E
Efrain • extended_group • us
8
Pros:

The location was perfect. Close to Gran Via without the noise of Gran Via. Very close to the Palacio Real as well.

Cons:

The A/C in the room was not great, very hot. I couldn't sleep well because of how warm it was.

2026-03-10 • via Nuitee
Çağan • couple • tr
8
Pros:

konumu çok iyi, her yere yürüyerek gidilebiliyor.
tüm gün ücretsiz kahve ve su imkanı çok güzel

Cons:

kahvaltı çeşitliliği çok az, sıcak olması gereken ürünler soğuk.

2026-03-09 • via Nuitee
A
Alicja • family_with_children • pl
10
Pros:

Pyszne śniadania, piękny kameralny hotel w samym centrum. Było idealnie! Dziekujemy i na pewno tu wrócimy!

2026-03-09 • via Nuitee
P
Pierluigi • solo_traveller • de
8
per lavoro a Madrid
Pros:

Ottima posizione, in centro ma in una strada tranquilla

Cons:

Camera un po' piccina

2026-03-09 • via Nuitee
D
Diana • family_with_children • ie
10
3 day trip with my son
Pros:

Great location, nice and peaceful hotel, friendly and helpful people. It was perfect for our trip. Will recommend and will be back. Thank you.

Cons:

Honestly can't fault a thing.

2026-03-08 • via Nuitee
E
Elif • extended_group • tr
10
2026-03-08 • via Nuitee
I
Ioannis • family_with_children • gr
8
2026-03-08 • via Nuitee
S
Susana • family_with_children • es
8
Genial
Pros:

Buena ubicacion

Cons:

Limpio

2026-03-08 • via Nuitee
D
Denys • family_with_children • ua
3
I think there must be better options for this price. Not recommended
Pros:

The only positive was location. It’s really good.

Cons:

The hotel itself is sooo outdated. The taps and toilet are leaking and the walls seem like made of cardboard. If I knew Spanish I could easily participate in conversations our neighbors had every evening without rising a voice at all. I could sleep only with earplugs.

2026-03-07 • via Nuitee
A
ATTILIO • solo_traveller • it
7
2026-03-07 • via Nuitee
M
MEDINA HERNANDEZ • solo_traveller • es
7
2026-03-07 • via Nuitee