Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (5224 reviews)
Del Río, 7 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5224 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
S
Synke • couple • es
10
Lage top, Sauber, schöner Einrichtungsstil (Bauhaus) und sehr nettes Personal.
Pros:

Sehr gute Lage, unser Zimmer war sehr ruhig u d das Personal sehr freundlich. Gutes Frühstück und Kaffee auf dem Zimmer.

Cons:

Keine Beanstandung

2026-07-04 • via Nuitee
P
PATRICIA EUGENIA • solo_traveller • ar
8
Pros:

Todo

Cons:

Se escuchaba ruido de habitaciones cercanas

2026-07-04 • via Nuitee
L
Luísa • solo_traveller • pt
10
2026-07-03 • via Nuitee
J
Jose Antonio • solo_traveller • es
10
Pros:

Ubicación, habitación amplia, camas cómodas, buen desayuno

Cons:

Las piezas del baño un poco desgastadas sería necesario reponerlas

2026-07-03 • via Nuitee
F
F • solo_traveller • fr
8
Pros:

Le personnel était gentil et à l'écoute. L'emplacement était parfait.

2026-07-03 • via Nuitee
J
Jose • couple • es
10
2026-07-02 • via Nuitee
M
Maria • family_with_children • co
10
Pros:

La atención del personal fue excelente

2026-07-02 • via Nuitee
K
KHOI • solo_traveller • vn
8
2026-07-02 • via Nuitee
D
DAVID • solo_traveller • mx
8
Pros:

Esta cerca de la la gran via y la plaza españa

Cons:

.....

2026-07-02 • via Nuitee
A
ALICIA • family_with_children • ar
9
Inmejorable
Pros:

La localización, la limpieza y amabilidad del personal inmejorable y accesibilidad. Ambiente tranquilo, zona tranquila y seguridad en el entorno. Amenities a disposición

Cons:

Nada

2026-07-02 • via Nuitee
V
Vázquez • solo_traveller • es
9
Pros:

El personal muy amable y la zona muy céntrica

Cons:

Todo perfecto

2026-07-01 • via Nuitee
A
Antonella • solo_traveller • ar
8
Pros:

La ubicación es perfecta. La habitación amplia y cómoda. El aire acondicionado excelente. Tienen servicio de agua y café todo el día a disposición y guarda maletas, cuando haces check in y check out

Cons:

Solo critico el hecho de q el check in es a la 16 HS.

2026-06-30 • via Nuitee
S
Silvia • solo_traveller • es
7
2026-06-30 • via Nuitee
F
Francesco • family_with_children • it
7
Giudizio generale discreto
2026-06-30 • via Nuitee
M
Monica • solo_traveller • ar
8
Pros:

Todo muy bien!!!! Me sentí muy cómoda

2026-06-29 • via Nuitee
R
Roque Jesus • family_with_children • es
10
2026-06-29 • via Nuitee
G
Glover • extended_group • gb
8
2026-06-29 • via Nuitee
K
Kimberley • solo_traveller • gb
9
2026-06-29 • via Nuitee
R
Recep • extended_group • tr
10
2026-06-29 • via Nuitee
A
Anamari • solo_traveller • hr
10
2026-06-29 • via Nuitee