Hotel Casón del Tormes by HappyCulture

Hotels
•
HappyCulture
8.6 (5224 reviews)
Del Río, 7 , Madrid , es
+34 915 41 97 46

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Free beverages
Cons:
Outdated rooms
Noise issues
Basic breakfast quality

Categories

Cleanliness
8.61
While generally praised, the need for some renovation was mentioned.
Service
9.08
The staff was described as attentive and friendly across multiple reviews.
Location
9.62
Numerous reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.07
Rooms were noted as outdated with noise issues affecting comfort.
Amenities
8.6
Amenities include free beverages, although some noted the breakfast quality was lacking.
Value for Money
8.56
Good value relative to other hotels in the area, despite some high prices mentioned.
Food and Beverage
7.61
Breakfast was criticized for being basic and not well replenished.
Overall Experience
8.68
Overall satisfaction is high, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Tranquil Oasis in Madrid's Heart

Spacious and Well-Equipped Rooms
Indulge in comfort with private bathrooms, satellite TV, and air conditioning in every room.

Convenient Location and Access
Explore Madrid effortlessly with the metro station nearby and iconic landmarks within walking distance.

Practical Services and Amenities
Enjoy a hassle-free stay with a tour desk, 24-hour front desk, currency exchange, and complimentary WiFi.

Book now to experience the perfect blend of relaxation and convenience at the Casón del Tormes.

Important information:

Please note that parking is subject to availability.

Please contact the property directly if you wish to request cots or extra beds for children.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5224 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.68
J
Jeefry • couple • co
10
Un muy buen lugar para visitar Madrid
Pros:

El hotel muy bien ubicado sobre la gran vía. La habitación muy amplia igual que el baño. Hay café en todo momento y agua para llenar las botellas o termos. Los desayunos muy buenos y surtidos. Muy ricos. El personal muy a amable y atentos.

2026-08-08 • via Nuitee
M
Marco • solo_traveller • it
9
E cezio ale per motociclisti in transito
Pros:

Posizione perfetta per vedere le attrazioni principali di Madrid anche a piedi. Parcheggio dell'hotel a disposizione con riduzione di prezzo per le motociclette (15€ a notte) che lo rendono competitivo con i garage pubblici. Parcheggiare il proprio mezzo a Madrid costa molto. Ottima la disponibilità di erogatori di acqua fresca gratuita. Ottima colazione, stanza dotata di tutti i servizi descritti. Hotel situato in zona ristretta per la circolazione dei veicoli ma comunicando la targa provvedono loro a comunicare alle autorità il transito del veicolo.

Cons:

Nulla in particolare.

2026-08-08 • via Nuitee
L
Lorenzo • solo_traveller • it
10
Esperienza sicuramente da rifare
Pros:

Cordialità e disponibilità del personale.
Pulizia
Posizione fantastica

2026-08-08 • via Nuitee
G
George Alexander • couple • ve
10
Buena Información
Pros:

Me gustó mucho las instalaciones, no hay escándalos, no hay ruidos y lo mejor es que los trabajadores te tratan como un familiar te apoyan en todo momento saludos a Victor, Antonio y Vicente dan excelente trato los recomiendo 100% 🤝👍🏻

2026-08-08 • via Nuitee
C
Chiara • family_with_children • it
9
Pros:

Il personale alla reception accogliente e disponibile. Ingresso accogliente, stanza spaziosa, posizione ottima

2026-08-07 • via Nuitee
A
Arnaldo Ruben • solo_traveller • ar
9
2026-08-07 • via Nuitee
R
ricardo • extended_group • cl
8
Buena experiencia....
Pros:

La ubicación es buena.

Cons:

La falta de estacionamiento para el auto.
Que no incluye el desayuno, en mi país todos los hoteles lo incluyen.

2026-08-07 • via Nuitee
E
Esteli • solo_traveller • ve
10
Pros:

La
Ubicación es muy útil

2026-08-07 • via Nuitee
E
Eduardo • family_with_children • co
9
Volveria alojarme en este Hotel
Pros:

El personal que atiende es excelente. Tuve mi mejor experiencia de servicio en este viaje a España. Felicitaciones

Cons:

Deberian iniciar a modernizar las acobas, los baños ya spon muy antiguos pero por nuevamente la relación precio calidad nos pareció muy buena

2026-08-07 • via Nuitee
J
JOSE MARÍA • solo_traveller • es
9
Pros:

En general todo

Cons:

Nada, todo perfecto

2026-08-06 • via Nuitee
J
Jerkovich • couple • ar
10
Todo excelente! Es especial la amabilidad de Antonio que nos facilitó el ingreso antes de nuestro horario ! Había agua c
2026-08-06 • via Nuitee
I
Isabel • extended_group • se
9
Muy buen hotel precio calidad. Volvería sin duda
Pros:

Está muy bien ubicado y muy amable personal

Cons:

Deben cambiar accesorios en los baños están cuarteados con líneas

2026-08-06 • via Nuitee
G
Guerrero Echeverry • solo_traveller • co
9
Recomendado
Pros:

Buen precio, buena ubicación

Cons:

Menu limitado en restaurante

2026-08-06 • via Nuitee
F
Filippo • solo_traveller • it
5
2026-08-06 • via Nuitee
A
Angela • solo_traveller • it
7
2026-08-06 • via Nuitee
S
Soraia • extended_group • pt
8
2026-08-06 • via Nuitee
R
Romina • couple • uy
8
Pros:

Rico desayuno!! El personal super amable!!! Y la ubicación excelente!

Cons:

Mi habitación era pequeña!

2026-08-06 • via Nuitee
R
Renato • couple • br
5
Pros:

Quarto e banheiro espaçosos, máquina de água e café gratuitos e boa localização.

Cons:

O ar-condicionado não gelava direito. Não baixava menos de 19 graus e estava muito calor em Madri no verão. Pisos do banheiro soltando.

2026-08-06 • via Nuitee
F
Facundo Lucas • couple • ar
10
Super rexomendable hotel.
Pros:

Excelente todo.

Cons:

Está todo perfecto.

2026-08-05 • via Nuitee
S
Sergio Baptista Pereira de • solo_traveller • br
10
2026-08-05 • via Nuitee