Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High prices for value

Categories

Cleanliness
7.23
Several reviews mention issues with cleanliness, especially regarding the bathroom.
Service
9.2
Most reviews highlight friendly and helpful staff, although there are some negative experiences.
Location
9.74
Consistently praised for its excellent and central location.
Room Quality
7.69
Mixed feedback regarding room comfort, with some reviews indicating the need for renovations.
Amenities
8.22
Amenities generally viewed as basic, but some positive experiences noted.
Value for Money
7.68
Several comments indicate the pricing may be too high for the quality provided.
Food and Beverage
8.23
Breakfast received mixed reviews, with some guests mentioning limited options.
Overall Experience
9.2
Despite issues, most guests would recommend the hotel due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:15

Property Description

Prime Location on Bahnhofstrasse:
Hotel St. Gotthard is nestled on the renowned Bahnhofstrasse, offering a prime location for shopping enthusiasts in the vibrant heart of Zurich.

Dining Excellence:
Indulge in culinary delights at the historic Lobster and Oyster Bar, serving classic French cuisine since 1935. With the Lobby Restaurant's live piano music and the summer terrace at Piazzetta, guests can savor international and Italian cuisine in a stylish setting.

Modern Comforts:
Experience comfort in the air-conditioned rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. The hotel's recent refurbishment ensures a blend of modern amenities and historic charm.

Book your stay at Hotel St. Gotthard now to enjoy a luxurious retreat in Zurich's bustling city center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4179 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 9.2
A
Adi • solo_traveller • il
8
2026-03-07 • via Nuitee
G
georgeta • couple • ro
10
Pros:

Excelent a fost asa cum ne-am dorit

2026-03-07 • via Nuitee
C
Carin • solo_traveller • za
8
Pros:

Fantastic staff, accommodated me with an early check in. Location is great, right by the train station and Bahnhofstrasse. WiFi works well and the hotel has several dining options

Cons:

It’s not very sound insulated, you hear every noise in the hallway - there was some works taking place outside my room (only during the day so not too bad)

2026-03-07 • via Nuitee
G
George • solo_traveller • it
9
2026-03-06 • via Nuitee
C
Christine • couple • gb
6
Pros:

Gerardo Doppietta the concierge was incredibly friendly and helpful so we re super grateful.

2026-03-06 • via Nuitee
وداد • couple • sa
10
Pros:

تعامل الموظفين والموقع

2026-03-05 • via Nuitee
K
Karina • family_with_children • ru
10
2026-03-05 • via Nuitee
K
karolina • couple • gb
10
2026-03-05 • via Nuitee
E
Eric • solo_traveller • ch
10
2026-03-05 • via Nuitee
C
Cindy • couple • ca
9
2026-03-05 • via Nuitee
Z
Zakir • solo_traveller • az
10
2026-03-05 • via Nuitee
D
Don • couple • ca
10
Pros:

Great Location close to the Train Station and old city everything is very walkable

Cons:

Very friendly Staff

2026-03-04 • via Nuitee
Y
Yasmi O • couple • us
9
2026-03-04 • via Nuitee
R
raymonde • solo_traveller • fr
6
étape commode pour une nuit car proche de la gare et du tram
Pros:

chambre calme, spacieuse et ensoleillée, salle de bain avec fenêtre

Cons:

restaurant gastronomique cher
restaurant non gastronomique: carte peu variée et mets de qualité médiocre
petit déjeûner correct mais plats chauds à peine tièdes

2026-03-04 • via Nuitee
S
shirley • family_with_children • sg
9
2026-03-04 • via Nuitee
J
JOAO • couple • br
8
Excelente localização
Pros:

Muito bem localizado. Equipe atenciosa. Bom café da manhã.

Cons:

O restaurante é muito caro e opções limitadas.

2026-03-03 • via Nuitee
N
Nurlimar • family_with_children • do
10
2026-03-03 • via Nuitee
I
Ilaria T. • family_with_children • ch
10
2026-03-03 • via Nuitee
J
Justine • couple • gb
8
A comfortable stay with helpful staff
Pros:

The character building and the pianist

Cons:

The street was noisy at night. The room was too hot.

2026-03-02 • via Nuitee
S
Simon • couple • au
9
2026-03-02 • via Nuitee