Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High prices for value

Categories

Cleanliness
7.23
Several reviews mention issues with cleanliness, especially regarding the bathroom.
Service
9.2
Most reviews highlight friendly and helpful staff, although there are some negative experiences.
Location
9.74
Consistently praised for its excellent and central location.
Room Quality
7.69
Mixed feedback regarding room comfort, with some reviews indicating the need for renovations.
Amenities
8.22
Amenities generally viewed as basic, but some positive experiences noted.
Value for Money
7.68
Several comments indicate the pricing may be too high for the quality provided.
Food and Beverage
8.23
Breakfast received mixed reviews, with some guests mentioning limited options.
Overall Experience
9.2
Despite issues, most guests would recommend the hotel due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:15

Property Description

Prime Location on Bahnhofstrasse:
Hotel St. Gotthard is nestled on the renowned Bahnhofstrasse, offering a prime location for shopping enthusiasts in the vibrant heart of Zurich.

Dining Excellence:
Indulge in culinary delights at the historic Lobster and Oyster Bar, serving classic French cuisine since 1935. With the Lobby Restaurant's live piano music and the summer terrace at Piazzetta, guests can savor international and Italian cuisine in a stylish setting.

Modern Comforts:
Experience comfort in the air-conditioned rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. The hotel's recent refurbishment ensures a blend of modern amenities and historic charm.

Book your stay at Hotel St. Gotthard now to enjoy a luxurious retreat in Zurich's bustling city center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.4
Based on 4738 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 9.2
M
Moraes • extended_group • br
9
Foi excelente!Concierge Gerardo nos ajudou muito!
Pros:

Quarto espaçoso e cama muito confortável.

Cons:

Banheira muito funda, criando certa dificuldade para entrar e sair.

2026-10-31 • via Nuitee
S
Sengül • couple • ch
10
Muhteşem
Pros:

Çok samimi ve içten güler güzlü çalışanları var. Erhan bey ve ekibine çok teşekkür ederim . En kısa zamanda tekrar görüşmek dileğiyle. Basarılarınızın devamını diliyorum.

Cons:

Merkezi konumu çok güzel her yere yürüme mesafesinde.

2026-10-31 • via Nuitee
Луганцева • solo_traveller • ch
10
Pros:

It’s a great place to stay. Kind and helpful staff, refurbished rooms. The location is great! Definitely will come back.

2026-10-31 • via Nuitee
V
Vinvenza • solo_traveller • it
10
Pros:

Grazie al maitre del ristorante Hummerbar per la piacevole serata, cucina squisita! L'hotel è molto bello e la posizione è molto comoda per raggiungere tutto.

2026-10-31 • via Nuitee
C
Corrado • solo_traveller • it
10
Pros:

L’hotel è una posizione centrale e comoda per i miei spostamenti. Vengo sempre in questo hotel almeno 2 volte al mese e sono sempre soddisfatto di tutto!

2026-10-31 • via Nuitee
S
Suzanne • solo_traveller • ch
7
2026-10-30 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Pros:

Very close to train station 2 min walk and still quite inside and close to many sites (15-20 min walk) to area I wanted to explore.

Cons:

Door swings out, not in, to room. this through me off safety wise. No issue and I was safe just never seen this before.

2026-10-30 • via Nuitee
V
Vitaya • couple • th
10
2026-10-30 • via Nuitee
A
Andrea • solo_traveller • ch
10
Fantastico
Pros:

Bellissima camera rinnovata e ottimo personale, servizio ottimo!

2026-10-29 • via Nuitee
A
Andre • solo_traveller • br
8
otima localização. quarto, nem tanto.
Pros:

localização

Cons:

quarto

2026-10-29 • via Nuitee
A
Augusto • couple • ch
8
2026-10-29 • via Nuitee
P
Patric • solo_traveller • ch
10
Immer wieder gerne, bis zum nächsten Mal
Pros:

Habe ein Upgrade bekommen , Zimmer neu renoviert und das Personal war sehr hilfsbereit und höflich

2026-10-28 • via Nuitee
V
Vitaya • couple • th
10
I am very happy staying at Hotel St. Gotthard at Zurich.
Pros:

The hotel location is very good and very near the train station. All staffs including but not limited to Reception, Front officer, House keeper etc., are very polite and best service mind. Room is very clean and comfortable. Breakfast is very good as well. Next time, if I have a chance to visit Zurich again, I will stay at Hotel St. Gotthard at Zurich again.

Cons:

Nothing.

2026-10-28 • via Nuitee
C
Chloe • couple • us
10
2026-10-27 • via Nuitee
A
atilla • solo_traveller • tr
10
RAHAT EDECEĞİNİZ BİR OTEL
Pros:

PERSONEL ÇOK İLGİLİ VE GÜLERYÜZLÜ ,ÖZELLİKLE ERHAN BEY VE DİYAR BEY ÇOK İYİLER , GÜLERYÜZLÜ VE ALAKALILAR, ÇOKMEMNUN KALDIM, ÇOK MERKEZİ YERDE ULAŞIMI ÇOK RAHAT KESİNLİKLE TAVSİYE EDERİM

Cons:

KÜVET PERDELERİ YERİNE DUŞAKABİN OLSA DAHA İYİ OLUR

2026-10-27 • via Nuitee
I
Irina • family_with_children • ro
9
A fost dragut ,personalul ok.
Pros:

Este situat in central orasului,la 2 min de mers pe jos de gara.

Cons:

Camerele și baile mici. Și can invective.

2026-10-27 • via Nuitee
V
Václava • couple • cz
7
Pros:

Umístění hotelu je strategicky velmi dobré, tramvajová doprava je hned přístupná. Hotel je trochu zašlý, ale vše fungovalo, jak má. Snídaně byly slušné, ale ničím nevybočovaly z průměru. Celkově bych hotel hodnotila jako průměrný. Největší předností je umístění v centru města.

Cons:

Cena ubytování je vysoká . Ale vzhledem k celkovým cenám v Zurichu, je asi odpovídající.
Personál byl vstřícný a ochotný.

2026-10-27 • via Nuitee
T
Tania • solo_traveller • ae
8
would definitely stay here again
Pros:

location was great, very close to the train station and all the boutiques.
the staff was very friendly, early check in and complementary upgrade were given. Also, if I needed something they were very quick.

Cons:

The only strange thing was that the heater was so when I arrived so the room was boiling hot. Someone came and helped me straight away to turn it off, it was a bit complicated.

2026-10-27 • via Nuitee
K
Kornelia • solo_traveller • de
10
2026-10-27 • via Nuitee
P
Peter • couple • ch
5
Preis- Leistungsverhältnis stimmt nicht.
Pros:

Die Lage war für unseren Aufenthalt perfekt.

Cons:

Freundlicherer Empfang wäre wünschenswert.
Duschmöglichkeit ohne kompliziertes Einsteigen in die Badewanne.
Das Badezimmer war generell zu klein.

2026-10-26 • via Nuitee