Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High prices for value

Categories

Cleanliness
7.23
Several reviews mention issues with cleanliness, especially regarding the bathroom.
Service
9.2
Most reviews highlight friendly and helpful staff, although there are some negative experiences.
Location
9.74
Consistently praised for its excellent and central location.
Room Quality
7.69
Mixed feedback regarding room comfort, with some reviews indicating the need for renovations.
Amenities
8.22
Amenities generally viewed as basic, but some positive experiences noted.
Value for Money
7.68
Several comments indicate the pricing may be too high for the quality provided.
Food and Beverage
8.23
Breakfast received mixed reviews, with some guests mentioning limited options.
Overall Experience
9.2
Despite issues, most guests would recommend the hotel due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:15

Property Description

Prime Location on Bahnhofstrasse:
Hotel St. Gotthard is nestled on the renowned Bahnhofstrasse, offering a prime location for shopping enthusiasts in the vibrant heart of Zurich.

Dining Excellence:
Indulge in culinary delights at the historic Lobster and Oyster Bar, serving classic French cuisine since 1935. With the Lobby Restaurant's live piano music and the summer terrace at Piazzetta, guests can savor international and Italian cuisine in a stylish setting.

Modern Comforts:
Experience comfort in the air-conditioned rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. The hotel's recent refurbishment ensures a blend of modern amenities and historic charm.

Book your stay at Hotel St. Gotthard now to enjoy a luxurious retreat in Zurich's bustling city center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 4179 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 9.2
W
Wai Luen solo_traveller hk
10
Pros:

酒店浴室

Cons:

風筒不夠強

2026-02-14 via Nuitee
C
Cem couple tr
10
2026-02-14 via Nuitee
R
Rebecca couple gb
10
2026-02-14 via Nuitee
J
Jeanne couple us
8
Great location - a block from train station and walking distance to all else!
Pros:

Great location and nice rooms.

Cons:

Check in process was a hot mess. We booked a room with 2 beds and the first room we got didn’t have 2 beds. So we had to schlep downstairs with all of our stuff to request another room. And then it happened 2 more times. Ultimately they put us in a room that allowed for a cot… not ideal. The entire production was tiring and took an hour which ate into the very limited time we had in Zurich. The staff was nice but I’m not sure why it was such a struggle to figure out which rooms had 2 beds and which didn’t.

2026-02-13 via Nuitee
R
Rakhmatov solo_traveller de
10
2026-02-13 via Nuitee
M
Mourad couple eg
9
Pros:

Exceptional location and great staff.

Cons:

Nothing

2026-02-11 via Nuitee
N
Nicolas couple ch
8
Pros:

Lovely room overlooking the ever-busy Bahnhofstrasse, yet thouroughly quiet. Best room standard for a Swiss four-star, modern design in relaxing beige. The design of the room much superior to that of the lobby and hallways.
Two special mentions: one for the super comfortable bedding, the other for the varied options of indirect lighting available to suit mood and time of day.
Last but not least, friendly and helpful staff.
Thank you!

2026-02-11 via Nuitee
J
Jean-Frédéric solo_traveller ch
7
2026-02-11 via Nuitee
Z
Zeynep couple tr
10
Pros:

özellikle Diyar beye sonsuz teşekkürler,sağlık problemimizde bize çok yardımları oldu. gidecek olan türkler Diyar bey ile mutlaka tanışın :)

2026-02-11 via Nuitee
H
Hans couple us
10
Marvelous!!
Pros:

It’s a great location and the rooms are in great conditions

Cons:

The showers are still old fashioned need to be replaced

2026-02-11 via Nuitee
S
STEVEN solo_traveller gb
8
2026-02-10 via Nuitee
M
Madi solo_traveller il
9
2026-02-09 via Nuitee
G
Graham couple gb
9
Pros:

Fantastic location, close to train station and all amenities in centre of Zurich. Spacious clean room and friendly staff.

2026-02-09 via Nuitee
D
Danielle couple ch
7
J y reviendrais quand même vu l emplacement top !
Pros:

L emplacement !

Cons:

La chambre un peu bruyante sur la banhofstrasse et la propreté du pourtour de la cabine douche laissait à désirer et bien sûr moquette !

2026-02-09 via Nuitee
J
julian solo_traveller gb
10
2026-02-09 via Nuitee
H
Helen couple se
8
2026-02-08 via Nuitee
M
mshey470 Solo travel Washington DC, District of Columbia
10
Outstanding Service That Made My Morning
Pros:

arrived at the hotel very early in the morning and was honestly expecting a quiet, routine breakfast. Instead, I was welcomed by Siham Benbati, who delivered one of the most energetic, kind, and professional service experiences I’ve had in a long time.

From the moment I sat down, Siham made me feel genuinely cared for—with positive attitude, and true passion for hospitality. Despite the early hour, Siham’s energy was contagious and completely set the tone for my day.

Siham was attentive without being intrusive, offered great recommendations, and made sure everything was perfect. What could have been “just breakfast” turned into a truly memorable experience because of Siham.

This level of service reflects incredibly well on the hotel, and management should be very proud to have someone like Siham on their team. This high level of service experience is exactly why guests return.

Highly recommended—and a sincere thank you to Siham for starting my day on such a wonderful note!

2026-02-02 via Tripadvisor
A
Alexandra solo_traveller gr
10
Great stay at the center !
Pros:

Everything was great!!!

2026-01-31 via Nuitee
E
erim family_with_children tr
10
2026-01-30 via Nuitee
Şeyma family_with_children tr
10
Muhteşem
Pros:

Merkeze ve tren garına yakın olması muhteşem , ayrıca Diyar ve Erhan beyler resepsiyon da çok ilgili ve her konuda yardımcı oluyorlar , onlar olduğu sürece rahatlıkla her yere gidip gezebilirsiniz .. çok teşekkür ederim.. sayelerinde muhteşem bir tatil yaptık .,

Cons:

Yok

2026-01-30 via Nuitee