Grupotel Nilo & Spa

Hotels
Grupotel
8.6 (812 reviews)
Malgrats 9 , Paguera , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good variety of breakfast options
Spacious rooms
Cons:
Dated furniture
Need for kettle in the room
Breakfast decor and taste could improve

Categories

Cleanliness
8.18
The hotel is clean, but some areas feel dated and could use improvements based on several reviews.
Service
9.15
Consistently mentioned as friendly and professional across multiple reviews.
Location
8.69
Good location close to the beach and restaurants, though some guests noted a feeling of being in Germany.
Room Quality
8.14
Rooms are spacious but require renovations as they feel outdated.
Amenities
8.67
Decent amenities, although some guests mentioned a need for better in-room options like a kettle.
Value for Money
8.63
Good price-to-quality ratio, though specific aspects like breakfast quality were rated lower.
Food and Beverage
8.68
Breakfast reviewed positively, but some dining options were noted as needing improvement.
Overall Experience
8.65
Guests generally enjoyed their stay and expressed a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:25

Property Description

Luxurious Accommodation and Relaxing Pool
Grupotel Nilo & Spa is a mere 200 meters from the stunning Palmira Beach, offering well-equipped rooms and a captivating outdoor pool. The charming gardens with loungers provide a tranquil escape, while the children's pool is perfect for the little ones.

State-of-the-Art Spa and Fitness Facilities
Indulge in ultimate relaxation at the on-site spa, boasting steam baths, hot tubs, and even an ice cave. Stay active at the gym or pamper yourself with massage and beauty treatments. The spa ensures a rejuvenating experience for all guests.

Entertainment and Dining Options
After enjoying a delicious meal, the Nilo team promises evening entertainment. With various bars and restaurants nearby, the hotel's location offers convenience and excitement for a memorable stay.

Book now for a luxurious and rejuvenating experience at Grupotel Nilo & Spa.

Important information:

Limited access for guests under 18 years of age: They may only enter from 10:00 a.m. to 2:00 p.m. and must always be accompanied by an adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 812 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
Q
Qi family_with_children de
8
2026-04-11 via Nuitee
S
SILVIA SEGUÍ LLOBERA couple es
9
Pros:

EL TRATO, LA COMODIDAD

2026-04-08 via Nuitee
M
mariano couple es
10
Perfecto
Pros:

Todo

2026-04-07 via Nuitee
G
GUILLERMO PEDRO family_with_children es
7
Pros:

El trato del personal y la ubicación.

Cons:

Poca variedad de buffet, las camas muy incómodas y sobretodo, la falta de información acerca del horario del spa en la página web de la cadena.
Según la misma, todos los huéspedes tienen acceso ilimitado a todas las instalaciones del establecimiento.
Cuando llegas allí, te informan que los niños sólo pueden acceder al spa hasta las 14 h.

2026-04-07 via Nuitee
B
Bienvenida couple es
10
Pros:

Muy buen precio-calidad,muy simpáticos y atentos en recepción y comedor,todo muy bien.Volvemos seguro

Cons:

Todo perfecto

2026-04-06 via Nuitee
M
Mariusz family_with_children at
10
2026-04-06 via Nuitee
E
Elaine extended_group gb
9
Fantastic stay will come again
Pros:

Location excellent,breakfast great plenty of selection, facilities good and very friendly staff would recommend.

Cons:

A kettle in the room so I can have a cuppa in bed

2026-04-06 via Nuitee
S
Susanne extended_group ch
8
Für 1 Nacht ok
Pros:

Eine Nacht auf Fahrradtour.

Cons:

Spa hat vieles nicht funktioniert. War nicht warm.
Insgesamt wenig Charme.

2026-04-06 via Nuitee
A
Ahmed family_with_children be
8
2026-04-05 via Nuitee
W
Weronika family_with_children gb
7
Pros:

Pool and spa area, location.

Cons:

Room facilities are old and should be Replacemnt.attresses are too firm. Pillow inserts are too used, too thin.
Wc in spa areas should be cleaned, as there is blackould on the ceiling.

2026-04-05 via Nuitee
E
Elfriede couple de
8
2026-03-30 via Nuitee
C
Cruz couple es
9
2026-03-29 via Nuitee
N
Nina family_with_children de
9
Pros:

Das Hotel war super schön. Das Personal sehr freundlich und immer hilfsbereit. Das Essen war auch sehr gut.
Die Cocktails an der Bar waren lecker .

Cons:

Unser Familienzimmer war in einen Gebäude gegenüber. Der Fahrstuhl funktionierte leider nicht immer ...
Das Zimmer war schön groß. Nur die Möbel waren schon etwas in die Jahre gekommen , aber völlig in Ordnung.

2026-03-29 via Nuitee
A
Alberto Hernan couple es
6
Para cuatro estrellas le falta
Pros:

La habitación estaba bastante bien

Cons:

El spa estaba en mal estado, no funcionaba el sauna. Falta de mantenimiento , desagües flojos, en la ducha escocesa(de dos funcionaba solo una) una manguera en vez de una ducha de mano.
El bufet de la cena muy malo, el del desayuno bastante mejor.

2026-03-22 via Nuitee
M
Martina solo_traveller de
8
Sehr gutes Hotel mit einem guten Preisleistungsverhältnis.
Pros:

Das Essen und die Lage des Hotels waren einfach super.Auch das sehr freundliche Personal möchte ich hervorheben.

Cons:

Es war sehr hellhörig im Zimmer.Man hat von den Nachbarn fast jedes Wort verstanden.

2026-03-20 via Nuitee
P
Peter solo_traveller pl
10
2026-03-15 via Nuitee
G
Gudrun couple de
8
Schöner Frühlingseinstieg in Paguera
Pros:

Die Lage ist praktisch, das Frühstück war okay, nichts besonderes aber gut…. das Personal sehr freundlich, unser Zimmer besonders gelegen im Turm war o.k. .. relativ klein und das Bad könnte ein wenig renoviert werden.. Toilettenbrille und Duschkopf sollten überprüft und ausgewechselt werden. Die Drinks in der Bar waren sehr lecker. Fussläufig sehr gutes Restaurant - kurz die Straße Richtung Meer rechter Hand mit sehr guter Küche und sehr angenehmen Personal - La Campana👌

Cons:

Keine buchbaren Termine im Spa
sonst der Jahreszeit und unseren Erwartungen entsprechend

2026-03-14 via Nuitee
S
Susanne couple de
9
Pros:

Modern eingerichtetes Hotel, kleine, aber komfortable Zimmer mit schönem Bad. Bequeme Betten, sehr sauber. Superfreundliches Personal, schöner Spa-Bereich. Guter Kaffee, reichhaltiges Frühstück und leckeres Abendessen.

2026-03-12 via Nuitee
L
lirin Plreva solo_traveller xk
10
2026-03-09 via Nuitee
P
paul couple gb
10
Great hotel
Pros:

Excellent location, really clean and well appointed comfortable hotel with friendly staff

Cons:

Not much, all good

2026-03-08 via Nuitee