Mercure Nantes Centre Passage Pommeraye

Hotels
•
Mercure
8.6 (1187 reviews)
2 rue Boileau , Nantes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location is excellent
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.85
Specific mentions of poor cleanliness and small bathroom indicate issues.
Service
9.35
Generally positive mentions of staff and service; however, there was one serious complaint regarding lack of responsiveness.
Location
9.35
Multiple reviewers praise the central and convenient location.
Room Quality
8.35
Positive sentiments about room size and comfort, but some issues with heating and overall maintenance.
Amenities
8.85
Basic amenities met expectations, but mentions of improvement needed on some services.
Value for Money
8.35
Some reviews suggest the pricing is high for the quality experienced.
Food and Beverage
7.85
Several mentions of breakfast quality being lacking or insufficient.
Overall Experience
8.85
Majority positive reviews, though some significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:34

Property Description

Central Location and Convenience
Situated in Nantes city centre, our hotel in the vibrant Graslin district offers easy access to popular attractions like Passage Pummeraye and Place du Commerce. With a 24-hour reception and free WiFi, your stay with us will be both comfortable and convenient.

Comfortable Rooms with Modern Amenities
Each guest room at Pommeraye features a flat-screen TV with satellite and beIN Sports channels, a work desk, and a private bathroom. The rooms are serviced by a lift for easy accessibility, ensuring a relaxing stay for all our guests.

Explore and Discover
Start your day with a delicious buffet breakfast showcasing local ingredients. Our hotel is within walking distance of the TGV train station, shuttle buses to Nantes Atlantique Airport, and iconic landmarks like the Saint-Pierre-et-Saint-Paul Cathedral and the Chateau des Ducs de Bretagne. Book your stay with us now for an unforgettable experience!

Important information:

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1187 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
L
Louis • family_with_children • fr
9
Pros:

L'hôtel est très bien situé, le petit déjeuner est copieux et varié. Nous avons beaucoup apprécié

Cons:

Nous avions réservé une chambre standard et une chambre supérieure
Nous avons eu 2 chambres standard...En payant le prix d'une chambre supérieure.
Dommage !!?

2026-02-14 • via Nuitee
L
Louis • solo_traveller • fr
9
2026-02-14 • via Nuitee
L
Luca • couple • fr
10
Pros:

La chambre (supérieure) et équipement + confort
Et très bon petit déjeuner

2026-02-12 • via Nuitee
A
Amandine • family_with_children • fr
9
Pros:

Personnel très sympathique, super accueil, chambre bien décorée et chaleureuse, emplacement parfait

2026-02-08 • via Nuitee
X
Xavier • couple • ie
10
Y revenir vite !
Pros:

Tout était parfait ! Excellent petit dejeuner

2026-01-30 • via Nuitee
J
Jean-marc • family_with_children • fr
8
2026-01-27 • via Nuitee
E
Emilie • family_with_children • fr
7
Pros:

Emplacement parfait, très belle déco et tout est nickel.

Cons:

En revanche le réassort du petit déjeuner n'est pas fait. À 20 € par personne il est un peu dommage de ne plus trouver d'oeufs brouillés dès 10h (une heure avant la fin du petit-déj). Le lard et le pain étaient en quantité très insuffisante également et impossible de s'en resservir car il n'en restait plus à partir de 10h30...

2026-01-25 • via Nuitee
P
Pierre-Henri • solo_traveller • fr
8
2026-01-23 • via Nuitee
S
Samir • family_with_children • fr
9
2026-01-23 • via Nuitee
B
Bérénice • solo_traveller • fr
10
2026-01-20 • via Nuitee
B
Bérénice • solo_traveller • fr
10
Je recommande !
Pros:

L’équipe est très accueillante, arrangeante et s’est parfaitement occupé des invités !

2026-01-20 • via Nuitee
J
Jean Pierre • couple • fr
9
2026-01-20 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-01-19 • via Nuitee
D
Dominique • solo_traveller • fr
6
Pros:

Très bien petit déjeuner et emplacement

Cons:

Je conseille d insonorisé les chambres pour un 4 étoiles ce serait un must !

2026-01-19 • via Nuitee
A
Andrew • couple • gb
9
2026-01-19 • via Nuitee
P
Pablo • couple • fr
8
Bon établissement
2026-01-19 • via Nuitee
G
Grégoriane • couple • fr
8
2026-01-19 • via Nuitee
B
Bogni • couple • ar
10
2026-01-16 • via Nuitee
S
Stephanie • solo_traveller • fr
9
2026-01-15 • via Nuitee
F
Fabio • couple • it
8
2026-01-15 • via Nuitee