Mercure Nantes Centre Passage Pommeraye

Hotels
•
Mercure
8.6 (1269 reviews)
2 rue Boileau , Nantes , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location is excellent
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.85
Specific mentions of poor cleanliness and small bathroom indicate issues.
Service
9.35
Generally positive mentions of staff and service; however, there was one serious complaint regarding lack of responsiveness.
Location
9.35
Multiple reviewers praise the central and convenient location.
Room Quality
8.35
Positive sentiments about room size and comfort, but some issues with heating and overall maintenance.
Amenities
8.85
Basic amenities met expectations, but mentions of improvement needed on some services.
Value for Money
8.35
Some reviews suggest the pricing is high for the quality experienced.
Food and Beverage
7.85
Several mentions of breakfast quality being lacking or insufficient.
Overall Experience
8.85
Majority positive reviews, though some significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:34

Property Description

Central Location and Convenience
Situated in Nantes city centre, our hotel in the vibrant Graslin district offers easy access to popular attractions like Passage Pummeraye and Place du Commerce. With a 24-hour reception and free WiFi, your stay with us will be both comfortable and convenient.

Comfortable Rooms with Modern Amenities
Each guest room at Pommeraye features a flat-screen TV with satellite and beIN Sports channels, a work desk, and a private bathroom. The rooms are serviced by a lift for easy accessibility, ensuring a relaxing stay for all our guests.

Explore and Discover
Start your day with a delicious buffet breakfast showcasing local ingredients. Our hotel is within walking distance of the TGV train station, shuttle buses to Nantes Atlantique Airport, and iconic landmarks like the Saint-Pierre-et-Saint-Paul Cathedral and the Chateau des Ducs de Bretagne. Book your stay with us now for an unforgettable experience!

Important information:

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1269 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
C
Cedric • couple • fr
8
Pros:

Un immense merci à la jeune femme qui nous a accueillis très chaleureusement et avec des cookies qu'elle avait préparés

2026-07-06 • via Nuitee
K
Katerina • family_with_children • gr
8
Short family stay in the city centre
Pros:

Best location in Nantes, in the busy but clean city centre, very clean and comfortable rooms, great beds and also my daughter had a proper extra bed and not a sofa bed

Cons:

My room was on the 1st floor with inside view, was better with curtains closed…
Check for elevator access to your room if you need it, as there are many side stairs even when you reach your floor by elevator.. not many but in case of any concern, check it in advance

2026-07-05 • via Nuitee
U
Ursula • couple • ch
10
Wunderschönes, gepflegtes und ruhiges Hotel mitten in einer quirligen Grossstadt
Pros:

Aussergewöhnlich schönes, grosses Zimmer

Cons:

Man konnte die Velos nicht im Haus einstellen und musste in einer Parkgarage mit einer komplizierten App zwei Plätze buchen.

2026-07-04 • via Nuitee
R
Raymond • solo_traveller • nl
9
2026-07-01 • via Nuitee
G
giuseppe • extended_group • it
7
Corto ma. Bello
Pros:

Posizione

2026-07-01 • via Nuitee
L
Leandro B Serafin • solo_traveller • br
7
2026-06-30 • via Nuitee
K
Klas • couple • se
9
2026-06-30 • via Nuitee
V
Valérie • solo_traveller • fr
9
2026-06-29 • via Nuitee
M
Maxime • couple • fr
9
2026-06-28 • via Nuitee
M
Michel • solo_traveller • fr
10
2026-06-28 • via Nuitee
P
PC22SUD • solo_traveller • nc
9
2026-06-27 • via Nuitee
R
Richard • extended_group • fr
10
Excellent séjour
Pros:

Très bel établissement, très bien placé et très propre
Le personnel est particulièrement accueillant, sympathique et professionnel ! Merci

Cons:

Ras

2026-06-22 • via Nuitee
T
Telleria • solo_traveller • es
5
Pros:

La ubicación

Cons:

Ruido constante de la refrigeración del hotel incluso con el aire acondicionado apagado. Colchón incómodo. Sábanas con humedad .

2026-06-22 • via Nuitee
J
Jean • solo_traveller • fr
9
Pros:

La proximité du centre, le personnel aux petits soins,,en plus très gentil.
Malgré la construction plutôt ancienne du bâtiment, l'hôtel est décoré avec soin.
On s'y sent bien.

Cons:

La salle de bain un peu exigue.

2026-06-21 • via Nuitee
Y
Yves • solo_traveller • fr
9
Pros:

La gentillesse du personnel, l'emplacement de l'hôtel, le confort de la chambre. Petit déjeuner excellent sous la verrière.

Cons:

RAS

2026-06-21 • via Nuitee
H
Haude • solo_traveller • fr
10
2026-06-21 • via Nuitee
G
Gerard • couple • ie
10
Ideal for a short break . Location is perfect for exploring
Pros:

Location , room had everything required . Ease of check in & check out .

Cons:

Nothing

2026-06-19 • via Nuitee
U
Ulrike • couple • at
10
Wohltuend und fachlich top
Pros:

Der äußerst freundliche und professionelle Empfang durch „Maella“ war ein absoluter Lichtblick. Solche Mitarbeiter sind Goldes wert !!

2026-06-16 • via Nuitee
H
Hashemnezhad • couple • cy
8
2026-06-16 • via Nuitee
C
Cataldo • couple • uy
6
Pros:

La ubicación y el desayuno

Cons:

El diseño de las habitaciones, son muy oscuras. Además, el aire acondicionado se apagaba. La heladera esa dentro de un ropero, lo cual hace que el calor no se disipe adecuadamente

2026-06-15 • via Nuitee