Hôtel Le Windsor Biarritz

Hotels
8.4 (2977 reviews)
11 Avenue Edouard VII , Biarritz , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small elevators
Inadequate heating
Noise issues

Categories

Cleanliness
8.31
Several reviews mention cleanliness positively, but some rooms were cold and lacked basic amenities.
Service
8.68
Overall, the service received praise for being responsive and friendly, particularly during breakfast.
Location
9.12
The location was repeatedly mentioned as excellent and a major highlight of the stay.
Room Quality
7.57
Room quality varied, with mentions of small spaces and inadequate heating.
Amenities
7.6
Amenities were lacking in some areas, like small elevators and insufficient shower water pressure.
Value for Money
8.56
Many found the value acceptable given the location and price, despite some drawbacks.
Food and Beverage
8.91
Breakfast was often highlighted as exceptional, but some felt it lacked variety.
Overall Experience
8.48
Overall, guests enjoyed their stay, with a few noted issues that affected their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Luxurious Beachfront Accommodation
Experience a luxurious stay at the fully renovated Hôtel Le Windsor Biarritz, offering modern rooms with sea views and free Wi-Fi. Enjoy soundproofed rooms with flat-screen TVs and elegant decor.

Delectable Dining Options
Indulge in a choice of breakfast styles and savor fresh seafood at the bistronomic restaurant, 'Chez Eugénie Biarritz'. Taste meals crafted from seasonal produce for a culinary delight.

Convenient Location and Services
Located in the heart of Biarritz, our hotel provides easy access to local attractions and a public car park nearby. Benefit from room service, a concierge, and proximity to shops, markets, and entertainment venues.

Book now for a memorable seaside getaway at Hôtel Le Windsor Biarritz!

Important information:

Please note that some twin rooms are available, upon request and based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 2977 reviews
Cleanliness: 8.31
Service: 8.68
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.91
Overall Experience: 8.48
P
pauline family_with_children fr
9
Nous sommes enchantés!
Pros:

Un hôtel plus qu'à la hauteur de nos espérances avec un personnel adorable ainsi que des équipements et un petit déjeuner très appréciés. Le clou du spectacle, la double-vue sur la mer et la plage.

Cons:

Rien à dire.

2026-03-14 via Nuitee
B
bfilloux couple pf
9
Idéalement situé, lit spacieux et confortable avec un petit déjeuner exceptionnel
Pros:

Le buffet du petit déjeuner est fabuleux

Cons:

Les meubles de la chambre sont basiques, surtout le bureau

2026-03-13 via Nuitee
C
Carlos family_with_children es
7
Pros:

La atención del personal excelente.
La ubicación inmejorable

Cons:

El salón del desayuno, muy pobre la decoración. Bastante mejorable

2026-03-13 via Nuitee
S
Scott couple ca
9
Brilliant
Pros:

Absolutely beautiful. Old style hotel right on the beach. Spectacular views. Up-to-date rooms, wood plank floors, exceptional beds, great decor. Staff was friendly, helpful, brilliant. Incredible breakfast buffet with delicious, chef-level selection. Highly recommended.

2026-03-12 via Nuitee
G
gregory solo_traveller fr
7
2026-03-12 via Nuitee
B
Besse family_with_children fr
6
2026-03-12 via Nuitee
M
Marc solo_traveller fr
10
Tres bel hôtel.
Pros:

Cet hôtel nous a surclassé. Bel hôtel à côté du windsor avec petit déjeuner. Sans surplus.
Belle chambre, belle salle de bain.

Cons:

Tout était parfait

2026-03-08 via Nuitee
M
Myriam couple fr
8
Pros:

L’emplacement près de la plage

Cons:

Salle de bain et toilette très petit

2026-03-08 via Nuitee
M
Marie family_with_children fr
10
Juste parfait!
Pros:

Un accueil incroyable, très chaleureux, un personnel souriant, très sympathique et très réactif! Un hôtel très bien situé, très propre, très bien équipé, un petit déjeuner tres copieux et complet, il y en a pour tous les gouts, la literie est parfaite! nous y avons passe un excellent sejour! Merci a tous!

Cons:

Une seule chose pour moi il n y a pas de plateau pour se servir le petit déjeuner nous sommes obligé de faire des aller retour au buffet

2026-03-08 via Nuitee
M
Marie family_with_children fr
10
Pros:

Tout, l'accueil, la chambre et le petit-déjeuner.

2026-03-06 via Nuitee
T
Tatiana solo_traveller fr
7
Too expensive
Pros:

Location is near the bus stop and beachfront. Large room.

Cons:

The door made squeaky sound. The heat didn’t warm up the room. Balcony is more decorative.

2026-03-04 via Nuitee
C
Christophe couple fr
8
2026-03-04 via Nuitee
M
maria family_with_children es
6
Publicidad engañosa
Pros:

El desayuno (pero engaña el anuncio ya que el comedor con vistas al mar pertenece a un restaurante al que no se tiene acceso en el desayuno).

Cons:

La habitación porque una cosa es no tener vistas al mar y otra es tener una pared justo delante, eso no es vistas a un patio interior, y además tener justo la salida de humos allí al lado con las vibraciones del ruido que te despiertan. No es lo que se publicita. Además añaden la foto de un comedor con vistas al mar que no es del hotel sino de un restaurante vecino, por lo que no corresponde la foto del anuncio al comedor del desayuno (que tiene prácticamente la vista de la pared trasera y basuras del casino). Es más, pagamos 2 dias y nos fuimos un dia antes por no pasar otra noche en esa habitación.

2026-03-03 via Nuitee
C
Claire family_with_children fr
10
2026-03-03 via Nuitee
G
Grégory couple fr
7
Bien adapté à une soirée
Pros:

Localisation

Cons:

Chambre petite

2026-03-02 via Nuitee
J
June couple gg
8
Short
Pros:

Friendly staff

Cons:

No parking.
No proper bar.

2026-03-02 via Nuitee
S
Susana couple es
6
2026-03-02 via Nuitee
J
Julia family_with_children es
8
Bien
Pros:

La ubicación, la disponibilidad para poder hacer el check in antes, buen tamaño de habitación

Cons:

Las almohadas eran cojines, la bañera no tiene para dejar la cebolleta arriba y tienes que estar sujetando con la mano, nada en castellano,

2026-03-01 via Nuitee
L
Laura solo_traveller fr
7
Juste pour l’emplacement 3*
Pros:

L’emplacement et le petit déjeuner super

Cons:

Hotel a 4* mais pas en réalité , chambre toute petite, insonorisé, on entend le voisin d’à côté,
Pas de parking

2026-03-01 via Nuitee
M
Michel family_with_children fr
9
2026-02-28 via Nuitee