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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Table tennis
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Currency exchange
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Solarium
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Shared lounge/TV area
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Evening entertainment
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Entertainment staff
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Bingo
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Supervised childcare/activities
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ATM/banking
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Playground on site
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Beach umbrellas
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Japanese garden
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Golf cart
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Swimming nearby
Review Highlights
Categories
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Property Description
Stunning Views and Convenient Location
Experience breathtaking views of Teide mountain and Martiánez Lakes right from your hotel room. Situated in the heart of Puerto de la Cruz, enjoy easy access to transportation with a taxi rank just opposite the hotel and a nearby bus stop offering island-wide connectivity.
Modern Amenities for Every Guest
Indulge in complimentary WiFi throughout the property and make use of the various modern facilities available to enhance your stay. Whether you're here for leisure or business, rest assured that all your needs will be met with top-notch amenities.
Unforgettable Stay Awaits
Book now and secure your spot at our hotel to immerse yourself in comfort, convenience, and stunning surroundings. Your perfect getaway starts here.
Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 22€ per night/animal and deposit of 200€.
Credit cardholder must match guest name or provide authorization.
As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.
Please note that drinks are not included in half board and full board rates.
The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Très bon emplacement
Sur les descriptions c'est marqué que la piscine été chauffée mais par contre non, j'ai demandé a la réception il m'en dit que oui elle faisait entre 24 et 26 degrés mais en réalité l'eau été glaciale donc j'ai été vraiment déçu je voulais en profiter.
El desayuno, las vistas al mar de la primera habitación, el personal fue muy amable
La primera habitación que nos dieron tenía bichos, y el hotel en si no tenía muy buenas condiciones. No tenían nada que ver las referencias de las fotografías con la realidad. Puertas rotas, piezas del baño rotas, paredes… la verdad que decepcionante. Nos dieron la opción de cambio pero no fue un cambio a mejor. No pidan las habitaciones del piso 11 si van tres personas, habitaciones muy pequeñas y el balcón pese a tener unas vistas muy agradables ( si te toca con vistas al mar ) está inclinado y parece que te vas a caer. No repetiremos.
Todo
Ubicación, buffet
Habitaciones y baños viejos
La habitación 621
Beds were super comfy. The restaurant opposite had loud banging music on at night, no good for an early night
Todo
Nada
Les animations étaient bien, dommage peu fréquentées par les clients. La situation impeccable et le petit déjeuner très bien.
Le coût élevé pour le petit animal de compagnie (22€)
Toujours une baignoire dans la salle de bain! Beaucoup plus confortable une douche.
Todo
Tiene buena ubicacion y relaccion calidad precio buena.
A nivel de habitaciones se ven un poco anticuadas , pero estan limpias.
Colazione buona abbondante 👍🏾
Excelente servicio y atendimiento del personal. Camas muy cómodas y habitaciones amplias.
La colazione
Camera con vista oceano stupenda e colazione eccellente, c’erano tantissime opzioni anche senza glutine. Sono stata una notte soltanto quindi non posso dire di più. Staff cordiale.
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