Best Western Royal Hotel Caen

Hotels
•
Best Western
8.4 (1154 reviews)
1 Place De La République , Caen , FR
+33 2 31 86 55 33

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Excellent central location on a lovely square
Friendly, helpful and proactive staff
Comfortable beds and clean rooms
Convenient nearby public parking
Quick, smooth check-in; thoughtful touches (e.g. child bed prepared)
Cons:
Intermittent AC/machinery noise affecting sleep
Street noise in some rooms
Rooms not recently renovated; some uncomfortable pillows
No lift/hard for mobility-restricted guests
Breakfast could use more variety

Categories

Cleanliness
8.6
Multiple guests noted rooms were cozy and spotlessly clean with fresh linens and towels; no major cleanliness complaints.
Service
9.1
Staff repeatedly described as friendly, warm and helpful; reception proactively resolved an AC issue, offered room change and complimentary breakfasts.
Location
9.5
Consistently praised: central, excellent position on a lovely square, short walk to city centre and near a public underground car park.
Room Quality
7.5
Mixed: comfortable beds and nice bedding cited, but several guests reported noise (AC/machinery and street), some rooms not recently updated and some uncomfortable pillows.
Amenities
8
Basic useful amenities noted (nearby public parking, earplugs provided); hotel not new but staff maintain appearance; no extensive amenities mentioned.
Value for Money
8.2
Overall positive impressions and attentive service suggest good value, though some room-age and breakfast limitations temper this slightly.
Food and Beverage
7.6
Breakfast received mixed feedback — described as good by some and as needing more variety by others; generally acceptable but not outstanding.
Overall Experience
8.7
Guests were generally pleased and would return; friendly professional staff and great location drove strong overall satisfaction despite some noise and older-room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Central Location in Caen: Best Western Royal Hotel Caen is conveniently situated in the heart of Caen, just 700 meters from the historic Caen Castle.

Modern Amenities: Enjoy comfortable air-conditioned rooms equipped with a flat-screen TV, free Wi-Fi, and a private bathroom.

Convenient Services: Benefit from a 24-hour reception, a lift for easy access, and a delicious buffet breakfast served daily in the communal lounge.

Book your stay at Best Western Royal Hotel Caen now to experience the perfect blend of convenience and comfort during your visit to Caen.

Important information:

When booking more than 5 rooms, different policies and additional fees may apply.

Guests must communicate bed prefences at least 24 hours before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CFR

Location

Guest Reviews

8.4
Based on 1154 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.7
M
Marine • couple • fr
8
2026-10-24 • via Nuitee
G
Giuliano • extended_group • it
9
2026-10-23 • via Nuitee
K
Kerri • couple • gb
9
Great place to stay in a great town
Pros:

Great position, great breakfast, big comfy beds with nice bedding, lovely staff.

Cons:

Our Air conditioning didn’t work so we had to open the window which was a bit noisy at night but it didn’t affect our stay but could’ve been uncomfortable if it was hot.

2026-10-15 • via Nuitee
A
Alexander Dubrovsky • solo_traveller • il
10
2026-10-14 • via Nuitee
A
Ana • couple • es
8
Buena
Pros:

La ubicacion muy buena

Cons:

No podiamos abrir la ventana por ruido de motores, extractores o similar

2026-10-13 • via Nuitee
M
maria antonella • solo_traveller • it
9
2026-10-08 • via Nuitee
B
Bjorn • couple • se
9
Bra
Pros:

Allt

Cons:

Knepigt för rörelsebegränsade utan hiss!

2026-09-19 • via Nuitee
A
Alice • solo_traveller • fr
5
2026-09-18 • via Nuitee
D
Davide • family_with_children • it
6
2026-09-15 • via Nuitee
S
Sonja • couple • de
9
2026-09-14 • via Nuitee
E
ELOÍSA • extended_group • es
7
Estancia ruidosa
Pros:

La ubicación es muy buena

Cons:

Nos alojaron en la última planta y había mucho ruido que parecía corresponderse con maquinaria del hotel. Día y noche saltaba un ruido que te dejaba dormir ni descansar.

2026-09-13 • via Nuitee
N
Nicholas • family_with_children • gb
10
2026-09-08 • via Nuitee
M
Manon • couple • fr
7
2026-09-08 • via Nuitee
A
Adrian • solo_traveller • us
10
Pros:

Very nice hotel. I would recommend to anyone

2026-09-07 • via Nuitee
F
Frank • couple • gb
8
Pleasant
Pros:

Staff

Cons:

N/A

2026-09-07 • via Nuitee
P
Pierre • solo_traveller • us
8
Good attitude of reception employee to solve a problem from the AC pump.
Pros:

The quality of the service and the people attitude to help us solving a problem of intermittent noise from the AC which was keeling us awake during the night

Cons:

An intermittent noise from the AC unit kept us awaken during the first night. Nobody could help us until the following day when a technician diagnosed a defect from a pump. There was nobody available during the night so the reception desk person kindly offered us to switch room during our second day and gave us 3 free breakfasts

2026-09-06 • via Nuitee
R
RomiGlobo74 • solo_traveller • it
7
2026-09-06 • via Nuitee
R
Ross • couple • nz
10
Loved Caen and would stay in the same location again.
Pros:

Staff are very friendly and helpful, Caen has a very relaxed culture, while the staff were friendly and relaxed, they were also very professional.

2026-09-06 • via Nuitee
D
Davide • family_with_children • it
6
Hotel centrale
Pros:

Posizione
Dimensione stanza

Cons:

Rumore proveniente dalla strada elevato, camere non isolate, erano presenti dei tappi per le orecchie sui comodini offerte dall'hotel.
Camere non recentissime.
Cuscini scomodi

2026-09-03 • via Nuitee
N
Natalia • family_with_children • cy
10
Pros:

We were very happy to stay at this hotel, and here is why. The hotel has a great location on a lovely square, close to the city centre. There is also a public underground car park just a 2-minute walk from the hotel entrance, which was very convenient for us.
We were warmly welcomed by the friendly staff at reception, and check-in was quick and smooth. Our child’s bed was already prepared for us, which was a very thoughtful touch.

Although the hotel is not new, it is clear that the staff pay attention to its appearance and to the quality of the services they provide.

Our room was cozy and clean, with a small balcony overlooking the square. The towels and bed linen were fresh and spotlessly clean, which we really appreciated.

Overall, we were very pleased with our stay and would be happy to come back.

Cons:

The only thing that could be improved is the breakfast. We would have appreciated a little more variety and a wider selection of options.

2026-09-02 • via Nuitee