Best Western Royal Hotel Caen

Hotels
•
Best Western
9 (1255 reviews)
1 Place De La République , Caen , FR
+33 2 31 86 55 33

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noisy at times
Room size can be cramped

Categories

Cleanliness
8.46
The room was clean and comfortable.
Service
9.43
Friendly and accommodating staff, made the stay enjoyable.
Location
9.47
Great location, very convenient for access around the city.
Room Quality
8.42
Rooms were well-equipped but some found them cramped.
Amenities
8.95
Overall good amenities, though some improvements such as a fridge would help.
Value for Money
8.91
Somewhat pricey, could find similar options cheaper nearby.
Food and Beverage
8.96
Breakfast is good but could use more variety.
Overall Experience
9.43
Overall a very pleasant stay, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:37

Property Description

Central Location in Caen: Best Western Royal Hotel Caen is conveniently situated in the heart of Caen, just 700 meters from the historic Caen Castle.

Modern Amenities: Enjoy comfortable air-conditioned rooms equipped with a flat-screen TV, free Wi-Fi, and a private bathroom.

Convenient Services: Benefit from a 24-hour reception, a lift for easy access, and a delicious buffet breakfast served daily in the communal lounge.

Book your stay at Best Western Royal Hotel Caen now to experience the perfect blend of convenience and comfort during your visit to Caen.

Important information:

When booking more than 5 rooms, different policies and additional fees may apply.

Guests must communicate bed prefences at least 24 hours before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CFR

Location

Guest Reviews

9
Based on 1255 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
N
Nicholas • family_with_children • gb
10
2026-09-08 • via Nuitee
M
Manon • couple • fr
7
2026-09-08 • via Nuitee
F
Frank • couple • gb
8
Pleasant
Pros:

Staff

Cons:

N/A

2026-09-07 • via Nuitee
A
Adrian • solo_traveller • us
10
Pros:

Very nice hotel. I would recommend to anyone

2026-09-07 • via Nuitee
R
Ross • couple • nz
10
Loved Caen and would stay in the same location again.
Pros:

Staff are very friendly and helpful, Caen has a very relaxed culture, while the staff were friendly and relaxed, they were also very professional.

2026-09-06 • via Nuitee
P
Pierre • solo_traveller • us
8
Good attitude of reception employee to solve a problem from the AC pump.
Pros:

The quality of the service and the people attitude to help us solving a problem of intermittent noise from the AC which was keeling us awake during the night

Cons:

An intermittent noise from the AC unit kept us awaken during the first night. Nobody could help us until the following day when a technician diagnosed a defect from a pump. There was nobody available during the night so the reception desk person kindly offered us to switch room during our second day and gave us 3 free breakfasts

2026-09-06 • via Nuitee
R
RomiGlobo74 • solo_traveller • it
7
2026-09-06 • via Nuitee
D
Davide • family_with_children • it
6
Hotel centrale
Pros:

Posizione
Dimensione stanza

Cons:

Rumore proveniente dalla strada elevato, camere non isolate, erano presenti dei tappi per le orecchie sui comodini offerte dall'hotel.
Camere non recentissime.
Cuscini scomodi

2026-09-03 • via Nuitee
N
Natalia • family_with_children • cy
10
Pros:

We were very happy to stay at this hotel, and here is why. The hotel has a great location on a lovely square, close to the city centre. There is also a public underground car park just a 2-minute walk from the hotel entrance, which was very convenient for us.
We were warmly welcomed by the friendly staff at reception, and check-in was quick and smooth. Our child’s bed was already prepared for us, which was a very thoughtful touch.

Although the hotel is not new, it is clear that the staff pay attention to its appearance and to the quality of the services they provide.

Our room was cozy and clean, with a small balcony overlooking the square. The towels and bed linen were fresh and spotlessly clean, which we really appreciated.

Overall, we were very pleased with our stay and would be happy to come back.

Cons:

The only thing that could be improved is the breakfast. We would have appreciated a little more variety and a wider selection of options.

2026-09-02 • via Nuitee
J
Javier • family_with_children • es
9
Pros:

Ubicació excel·lent. Cèntric però tranquil.
L'hotel no té aparcament propi però hi ha un aparcament públic just a la plaça del davant. És recomanable demanar a l'hotel tiquets de l'aparcament per 24 o 48h.
Esmorzar correcte.
Staff amable i eficaç.

Cons:

Res a destacar.

2026-08-31 • via Nuitee
M
mahieu • solo_traveller • fr
10
2026-08-30 • via Nuitee
L
linda • solo_traveller • ch
9
Pros:

Hotel bello e ben posizionato, con tutto quel che serve a pochi passi.
Il personale è stato molto gentile

Cons:

Nulla

2026-08-30 • via Nuitee
P
pierre • family_with_children • fr
7
2026-08-29 • via Nuitee
M
MARC • family_with_children • fr
8
Bonne localisation mais la nuitée reste chère pour la qualité de la prestation.
Pros:

La position centrale de l'hôtel.
L'ascenseur.

Cons:

1. Parking
J'ai été très mal renseigné concernant les possibilités de parking dans le centre-ville (gratuit entre 19h et 9h30) alors que j'avais justement demandé des informations à la réception dès mon arrivée. J'ai retrouvé ma voiture à la fourrière le lendemain matin de mon arrivée car il y avait le marché (aucune information de non stationnement sur place. L'hôtel était au courant mais ne m'a rien dit). J'ai dû annuler mon déplacement au Mont St Michel. Tout ceci m'a coûté 225€ sans parler du stress et du désagrément occassionnés. Il est difficile de se garer le soir en dehors des parkings souterrains car le centre-ville est piétonnier et il y a des travaux avec accès bloqués (saison estivale).
2. Chambre
Ce n'est pas une vraie chambre triple, mais une chambre double avec un fauteuil-lit déplié au milieu de la chambre. La SDB équipée d'une baignoire et non d'une douche est peu pratique et exigüe (les WC se trouvent dans la SDB). Seulement 2 patères disponibles pour 3 personnes. Les serviettes de bain ne peuvent pas être étendues et donc ne sèchent pas.
Le week-end, il y a des fêtards sur la place de la République qui créent des nuisances sonores jusqu'à très tard. Ce n'est donc idéal d'avoir la fenêtre qui donne sur la place.
3. Petit-déjeuner
Classique sans originalité. Pas de produits bio et sans gluten.
4. Climatisation
Elle est bloquée à 25°C de manière centralisée, ce qui est une T° minimale élevée. Pour pouvoir baisser la T°, il faut demander à l'hôtel pour pouvoir le faire soi-même. Autrement, la climatisation est bruyante dès qu'elle réglée à 2 sur 3.

2026-08-28 • via Nuitee
V
Véronique • couple • fr
8
2026-08-27 • via Nuitee
R
Roberto_Man • solo_traveller • it
10
2026-08-27 • via Nuitee
D
Didier • family_with_children • ch
8
2026-08-26 • via Nuitee
S
Stefano • extended_group • it
8
Pros:

La posizione

2026-08-26 • via Nuitee
M
Martine • family_with_children • fr
8
2026-08-23 • via Nuitee
L
Lidia • family_with_children • es
8
2026-08-23 • via Nuitee