Hôtel Littéraire Gustave Flaubert, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.6 (4218 reviews)
33 rue du Vieux Palais / 15 rue de la Pie , Rouen , fr

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location near old market and sights
Stylish, comfortable rooms and attractive public areas
Very good breakfast with wide variety and good coffee
Generally friendly and helpful staff in many cases
Clean rooms reported by multiple guests
Cons:
Parking: underground access is difficult and garage sometimes out of order
Noise/insulation issues for some rooms (ronflement, ventilation noise)
Occasional poor reception/service handling reported
Isolated cleanliness lapses (stains, hair) reported
Some guests find the hotel a bit pricey for offered services

Categories

Cleanliness
8.4
Generally praised as very clean in multiple reviews, though there are isolated issues (stains on a bedside table, a long black hair in a towel) reported by some guests.
Service
8.7
Staff frequently described as friendly and helpful (one assisted with rebooking a train); however several guests reported unhelpful receptionists and poor handling of problems, so service is mixed but on balance positive.
Location
9.6
Consistently highlighted as excellent — central position, steps from the old market/old town and main sights, praised in many languages as a key strength.
Room Quality
8.6
Rooms noted as stylish, comfortable and well furnished; some rooms are small and a few guests experienced noise issues that required room changes.
Amenities
8
Good communal decor and thoughtful touches (filtered water available), but practical amenities are problematic for some: underground parking access is tricky, the garage was reported out of order by one guest, ventilation noise and an ageing lift were also mentioned.
Value for Money
7.8
Several guests felt the hotel was a bit expensive for the level of services and noted a mixed rapport qualité/prix; overall value seen as slightly below expectations for price-sensitive guests.
Food and Beverage
9.2
Breakfast and F&B receive strong praise: excellent variety of cereals, yogurts, pastries, cold cuts and cheeses, good coffee; breakfast suitable for guests with dietary intolerances.
Overall Experience
8.5
Overall a very positive stay driven by prime location, stylish hotel and excellent breakfast, tempered by parking difficulties, occasional service lapses and isolated cleanliness/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:38

Property Description

Literary Theme Accommodation
Hôtel Littéraire Gustave Flaubert, BW Signature Collection, pays homage to the renowned writer Gustave Flaubert, offering guests a unique literary experience during their stay.

Elegant Rooms with Modern Amenities
Each room at the hotel features an elegant decor and is equipped with a flat-screen TV, satellite channels, and some rooms even boast iPod docking stations for entertainment.

Convenient Location and Nearby Attractions
Located in the heart of Rouen, guests can easily explore the city with Notre Dame Cathedral and Musée des Beaux Arts de Rouen just a short distance away. Plus, with free WiFi and a variety of dining options nearby, your stay will be both comfortable and convenient.

Book now for a memorable stay at Hôtel Littéraire Gustave Flaubert, where literature meets luxury.

Important information:

Please note that the property is accessible via rue de la Pie. Guests are kindly requested to call the property on arrival. Contact details can be found on the booking confirmation.

Please note that check-in is possible from 15:00.Parking is subject to availability due to limited spaces.
This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Location

Guest Reviews

8.6
Based on 4218 reviews
Cleanliness: 8.4
Service: 8.7
Location: 9.6
Room Quality: 8.6
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 8.5
L
Luke • couple • gb
9
Great Location with Friendly Staff and Cute Doggie Pack
2026-09-12 • via Nuitee
N
Nathalie • extended_group • nl
9
2026-09-11 • via Nuitee
G
Guy • couple • gb
9
2026-09-11 • via Nuitee
N
NORIKO • couple • jp
4
2026-09-11 • via Nuitee
F
Frédéric • solo_traveller • fr
7
Pros:

L emplacement

Cons:

Petite chambre sanitaire bouché

2026-09-11 • via Nuitee
G
Giovanni • couple • it
6
2026-09-10 • via Nuitee
J
Janine • couple • gb
8
Great central location, beautiful atmospheric hotel
Pros:

Lovely breakfast and charming staff throughout the Hotel. Great warm welcome and happy to make me a boiled egg for breakfast!

Cons:

room decor was a little tired but clean.

2026-09-10 • via Nuitee
B
Bai • couple • us
8
Pros:

This is a literacy hotel in honor of Flaubert works. It is very interesting

Cons:

Location is not convenient if you have large luggage’s

2026-09-09 • via Nuitee
G
Giulia • solo_traveller • it
10
Ottima scelta
Pros:

La posizione centrale, la pulizia, la gentilezza dello staff e la colazione.

2026-09-08 • via Nuitee
F
FABIAN • family_with_children • co
7
Pros:

La ubicación

Cons:

La habitación pequeña

2026-09-08 • via Nuitee
C
Carmen • extended_group • es
9
Pros:

La ubicación

Cons:

Estaba muy sucio el ascensor

2026-09-08 • via Nuitee
S
Sharon • couple • nl
8
nice hotel in city centre
Pros:

location

Cons:

the room was a little small and a bit old

2026-09-07 • via Nuitee
M
Maria Silvia • couple • it
9
Da ripetere
Pros:

Posizione ottimale, centrale ma riparata rispetto al caos e ai rumori. Stanza piccola ma confortevole con aria condizionata e letti comodi. Ottima la presenza di ascensore

Cons:

Costo troppo elevato della colazione

2026-09-07 • via Nuitee
K
Kenneth • couple • gb
8
Pros:

Location and approach

2026-09-07 • via Nuitee
J
JosepNela • solo_traveller • es
8
Pros:

Ubicación céntrica para moverse andando por el casco antiguo. El hotel nos facilito con antelación la manera de llegar en coche y la ubicación de un parking de pago muy cerca del hotel. La habitación y el baño de un tamaño impresionante. Muy limpio y muy bonito todo. El desayuno normal, como muy estándar.

Cons:

Nuestra habitación estaba en un ala separada del hotel. Algo solitaria. No había presencia de personal del hotel por allí. Además el trato un tanto frío, impersonal. No mal, pero tampoco para repetir.

2026-09-05 • via Nuitee
R
Rufine • solo_traveller • fr
8
2026-09-05 • via Nuitee
J
Jacopo • extended_group • it
10
2026-09-05 • via Nuitee
O
Olga • family_with_children • it
10
Eccellente
Pros:

Posizione eccellente, camera grandissima e con ogni confort. Staff super disponibile e gentile.

2026-09-04 • via Nuitee
T
Tommaso Emanuele • extended_group • it
8
2026-09-03 • via Nuitee
N
Natascia • couple • it
9
Albergo in centro pulito e confortevole, intorno ristoranti e
Pros:

Pulito, confortevole e molto centrale

Cons:

Tutto ok

2026-09-02 • via Nuitee