Hôtel Littéraire Gustave Flaubert, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.6 (4151 reviews)
33 rue du Vieux Palais / 15 rue de la Pie , Rouen , fr

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location near old market and sights
Stylish, comfortable rooms and attractive public areas
Very good breakfast with wide variety and good coffee
Generally friendly and helpful staff in many cases
Clean rooms reported by multiple guests
Cons:
Parking: underground access is difficult and garage sometimes out of order
Noise/insulation issues for some rooms (ronflement, ventilation noise)
Occasional poor reception/service handling reported
Isolated cleanliness lapses (stains, hair) reported
Some guests find the hotel a bit pricey for offered services

Categories

Cleanliness
8.4
Generally praised as very clean in multiple reviews, though there are isolated issues (stains on a bedside table, a long black hair in a towel) reported by some guests.
Service
8.7
Staff frequently described as friendly and helpful (one assisted with rebooking a train); however several guests reported unhelpful receptionists and poor handling of problems, so service is mixed but on balance positive.
Location
9.6
Consistently highlighted as excellent — central position, steps from the old market/old town and main sights, praised in many languages as a key strength.
Room Quality
8.6
Rooms noted as stylish, comfortable and well furnished; some rooms are small and a few guests experienced noise issues that required room changes.
Amenities
8
Good communal decor and thoughtful touches (filtered water available), but practical amenities are problematic for some: underground parking access is tricky, the garage was reported out of order by one guest, ventilation noise and an ageing lift were also mentioned.
Value for Money
7.8
Several guests felt the hotel was a bit expensive for the level of services and noted a mixed rapport qualité/prix; overall value seen as slightly below expectations for price-sensitive guests.
Food and Beverage
9.2
Breakfast and F&B receive strong praise: excellent variety of cereals, yogurts, pastries, cold cuts and cheeses, good coffee; breakfast suitable for guests with dietary intolerances.
Overall Experience
8.5
Overall a very positive stay driven by prime location, stylish hotel and excellent breakfast, tempered by parking difficulties, occasional service lapses and isolated cleanliness/noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:38

Property Description

Literary Theme Accommodation
Hôtel Littéraire Gustave Flaubert, BW Signature Collection, pays homage to the renowned writer Gustave Flaubert, offering guests a unique literary experience during their stay.

Elegant Rooms with Modern Amenities
Each room at the hotel features an elegant decor and is equipped with a flat-screen TV, satellite channels, and some rooms even boast iPod docking stations for entertainment.

Convenient Location and Nearby Attractions
Located in the heart of Rouen, guests can easily explore the city with Notre Dame Cathedral and Musée des Beaux Arts de Rouen just a short distance away. Plus, with free WiFi and a variety of dining options nearby, your stay will be both comfortable and convenient.

Book now for a memorable stay at Hôtel Littéraire Gustave Flaubert, where literature meets luxury.

Important information:

Please note that the property is accessible via rue de la Pie. Guests are kindly requested to call the property on arrival. Contact details can be found on the booking confirmation.

Please note that check-in is possible from 15:00.Parking is subject to availability due to limited spaces.
This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: URO

Location

Guest Reviews

8.6
Based on 4151 reviews
Cleanliness: 8.4
Service: 8.7
Location: 9.6
Room Quality: 8.6
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 8.5
O
oscar de lima pereira • family_with_children • in
7
2026-08-08 • via Nuitee
D
Daniela • family_with_children • de
9
2026-08-08 • via Nuitee
D
Daniela • family_with_children • de
8
Pros:

Die Lage ist besonders schön.

2026-08-08 • via Nuitee
C
Chris • family_with_children • de
9
2026-08-07 • via Nuitee
D
Dan • solo_traveller • dk
9
2026-08-07 • via Nuitee
I
Ian • couple • gb
9
2026-08-07 • via Nuitee
E
Elisabeth • extended_group • at
9
2026-08-06 • via Nuitee
J
Jessie • couple • lu
10
2026-08-06 • via Nuitee
C
Christelle • couple • fr
7
Hôtel idéalement situé, équipe sympathique mais services un peu décevant pour un quatre étoiles.
Pros:

Très bien situé dans le cœur de Rouen.
Accueil sympathique des équipes
Produits locaux au petit déjeuner
Belle déco des parties communes au rez de chaussée

Cons:

Un peu décevant pour un 4 étoiles : Trace (taches) sur table de nuit, long cheveu noir dans une serviette propre, insonorisation limitée (ronflement du voisin) …

2026-08-06 • via Nuitee
D
David • couple • gb
9
Well appointed and stylish hotel in a great central location.
Pros:

Stylish hotel in the centre of Rouen.

Cons:

Nothing.

2026-08-06 • via Nuitee
S
Stefano • solo_traveller • it
10
L'atmosfera, la posizione unica. Il silenzio
Pros:

Struttura centralissima e moderna.
Personale gentile, Camere molto confortevoli.L'atmosfera, la posizione unica. Il silenzio.

Cons:

Purtroppo il loro garage era fuori uso.

2026-08-06 • via Nuitee
M
Matilde • solo_traveller • it
8
Una notte a Rouen
Pros:

Ottima posizione per visitare il centro di Rouen a piedi. Parcheggio a pagamento coperto a due passi dall’hotel. Tanti ristoranti nelle vicinanze.

Cons:

Un po’ caro rispetto ai servizi e alla struttura offerti.

2026-08-06 • via Nuitee
I
Isabella Laura • couple • it
9
Ottima posizione e buon servizio
Pros:

Posizione centrale, ma nn caustica. Camera spaziosa e pulita con colazione eccellente e varia anche per chi soffre di intolleranze alimentari.

2026-08-06 • via Nuitee
P
patrice • solo_traveller • fr
8
2026-08-05 • via Nuitee
P
Poul Georg • family_with_children • dk
9
2026-08-05 • via Nuitee
M
Marcello • couple • it
9
Pros:

Posizione a pochi passi dal centro e dalla piazza del vecchio mercato.

2026-08-05 • via Nuitee
S
Sylvie • couple • fr
9
Très correct
Pros:

L’emplacement idéal

Cons:

Le rapport qualité prix

2026-08-04 • via Nuitee
D
Deb • extended_group • au
8
2026-08-04 • via Nuitee
A
Agustina • couple • fr
8
2026-08-03 • via Nuitee
A
Amelie • family_with_children • fr
9
2026-08-03 • via Nuitee