Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Bathroom setup issues
Room cleaning deficiencies

Categories

Cleanliness
8.03
Room was not cleaned during the stay, trash stayed full.
Service
9.5
Reception was super helpful, staff was friendly.
Location
10
Conveniently located near attractions, felt safe walking around.
Room Quality
9.54
Rooms were comfortable and spacious, great size bed.
Amenities
8.49
Good amenities but minor issue with bathroom setup.
Value for Money
9.52
Great bang for the buck given the location and services.
Food and Beverage
9.48
Breakfast buffet is excellent and very diverse.
Overall Experience
9.03
Overall a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:46

Property Description

Rooftop Swimming Pool with Alhambra Palace Views
Enjoy a refreshing dip in our seasonal rooftop swimming pool while taking in stunning views of the iconic Alhambra Palace.

Convenient Amenities and Services
From free Wi-Fi to a restaurant with an open-air bar, we offer everything you need for a comfortable stay. Our spacious rooms are equipped with satellite TV, a minibar, and air conditioning.

Central Location and Easy Access
Located in the heart of Granada, our hotel is just a short walk away from Granada Cathedral and the Palacio de Congresos Conference Centre. With private parking, car rental services, and 9 meeting rooms, we ensure a convenient stay for all our guests.

Book your stay at Hotel Barceló Carmen Granada for a memorable experience in the vibrant city of Granada.

Important information:

Dimensions of the pool (hotel rooftop):
18 ft long
13 ft wide
Depth at the stairs 4.1 ft
Depth in the bottom (methacrylate) 4.4 ft

The swimming pool is open from 1 April until 1 November.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 5734 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.03
G
George couple gb
9
Very satisfied customer
Pros:

Excellent central location. Good rooftop facilities, although small area for sun loungers this is common with other central hotels

Cons:

Although problem not caused by hotel but by clients it would have been good if more cleaning visits around lounger area to take away left classes.

2026-07-18 via Nuitee
M
MARIA CARMEN extended_group es
9
RECOMENDABLE.
Pros:

Nos gusto en general todo. Por decir algo, el acceso al armario estaba un poco incómodo. Por lo demás estupendo

2026-07-18 via Nuitee
M
Maartje solo_traveller nl
9
2026-07-18 via Nuitee
C
Chris solo_traveller gb
8
Lovely location with helpful staff. Not got parking.
Pros:

Central location.
Decent sized rooms.
Pool isn't huge but big enough to cool down in.
Roof top pool and bar with great views.
Staff very helpful.

Cons:

Do not park at hotel. The spaces and roadway are extremely narrow.
When I arrived the hotel car park was full so I was advised to park a few hundred metres away at Violon. Thank goodness.
A friend parked in hotel and it was a nightmare parking.
TV only has BBC news as English speaking so nothing to watch in room.

2026-07-18 via Nuitee
Øverli couple no
10
2026-07-17 via Nuitee
T
Theodora couple gb
10
Great, comfortable stay
Pros:

We had a great stay, the bar and pool area are very nice with gorgeous views, our room was spacious, clean and had everything we needed. The reception staff were great and helpful. Central location, just a short walk to the heart of Granada

Cons:

Nothing

2026-07-17 via Nuitee
Y
Yiwei couple cn
8
Good
Pros:

There is a large supermarket directly across the street, which is very convenient. The room was also spacious, clean, and the hotel itself is quite new with excellent facilities.

Cons:

However, we were surprised to find that there was no door separating the bedroom from the bathroom in our room. In addition, one of the windows had no curtain at all, so the room became very bright early in the morning. Another unexpected issue was that there was no duvet inside the duvet cover when we checked in. There was only a flat sheet on the bed, and we didn’t realize it until we were ready to sleep that night. The next day, the front desk told us that the duvet was stored in the wardrobe and that guests were expected to put it into the duvet cover themselves. We have never encountered anything like this at any hotel before. The room also did not provide any slippers.

2026-07-17 via Nuitee
C
Carlos solo_traveller es
9
2026-07-17 via Nuitee
M
Miguel Angel solo_traveller co
4
Mal olor
Pros:

Mal olor en la habitación imposible dormir ahí piso 7

Cons:

Mal olor

2026-07-16 via Nuitee
M
MARGARET solo_traveller gb
8
Pros:

Cleanliness and location

Cons:

Would have been nice if the pool area opened before 10am and if food was served on the rooftop before 8pm.

2026-07-16 via Nuitee
B
Beatrice couple ch
10
Sehr schönes, modernes Hotel
Pros:

Sehr schönes Stadthotel mit kleinem Pool und Restaurant auf dem Dach. Sehr schönes, modernes Zimmer. Sensationelles, reichhaltiges Frühstück. 10 Min zu Fuss in die Innenstadt und zur Kathedrale. 30 Min zu Fuss zur Alhambra. Sehr freundliches Personal mit Parkservice.

Cons:

Sehr vieles zum Unterschreiben beim Check in.

2026-07-15 via Nuitee
D
Ducklin family_with_children au
10
2026-07-15 via Nuitee
M
Magdalena solo_traveller pl
9
Bardzo dobry, polecam
Pros:

Czyściutko, wygodnie, świetnie wyposażony pokój (suszarka, lodówka, czajnik, parownica do ubrań), sympatyczna obsługa,

Cons:

Jedyny drobny minus to windy na które trzeba długo czekać i konieczność przechodzenia przez recepcję za każdym razem kiedy idzie się z pokoju na basen (trzeba jechać inną windą, nie dotyczy do wszystkich pokojów)- to nie jakaś wada, po prostu spostrzeżenie

2026-07-15 via Nuitee
S
sophiemaude solo_traveller ca
9
Excellente localisation
Pros:

L'emplacement sur le toit et le buffet déjeuner

Cons:

La nourriture du resto sur le toit

2026-07-15 via Nuitee
H
HELOISE couple fr
4
Une déception pour une hôtel qui se dit 4 étoiles!
Pros:

Hotel situé dans le centre de la ville. Un vrai plus pour visiter.

Cons:

Le personnel désagréable et froid et les prestations de la chambre laissent à désirer. Chambre petite. Joints de douche sales. Ménage à revoir. Petit déjeuner copieux mais pas qualitatif lorsqu’on est Français et habitué à de la nourriture de qualité. Terrasse en rooftop relativement petite et vite bondée si on n’y vient pas de bonne heure. Piscine petite. Bien pour se tremper mais pas plus.

2026-07-15 via Nuitee
N
Natalia couple es
9
2026-07-15 via Nuitee
P
Pascha couple gb
8
2026-07-15 via Nuitee
I
Inma solo_traveller es
10
Un lujazo de hotel al que, sin duda, volveré!
Pros:

La atención fue de 10!! Personal muy amable, atendieron nuestras peticiones de forma impecable. Las instalaciones, zonas comunes y habitación son una maravilla. Lo recomiendo 100%.

Cons:

Todo me encantó.

2026-07-14 via Nuitee
L
Laura couple es
9
Pros:

Todo

2026-07-14 via Nuitee
R
Rafael couple es
9
2026-07-14 via Nuitee