Palacio de Santa Inés

Hotels
9 (3847 reviews)
Cuesta de Santa Inés, 9 , Granada , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
8
Issues with cleanliness were highlighted, particularly in bathrooms and under beds.
Service
10
Staff were frequently described as friendly and professional.
Location
9.5
Location was praised for being central and convenient.
Room Quality
8.5
Room conditions varied, with some being outdated and in need of renovation.
Amenities
8.5
Amenities were sufficient, but some aspects needed improvement.
Value for Money
9
Generally considered good, though some found issues with room quality.
Food and Beverage
9.5
Breakfast and food options were positively received.
Overall Experience
9
Overall experience was good, but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.

Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.

Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.

To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.

Important information:

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Location

Guest Reviews

9
Based on 3847 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
T
Tanja Nadine couple ch
8
2026-08-29 via Nuitee
G
Gina solo_traveller es
8
2026-08-28 via Nuitee
J
Juan Enrique couple uy
10
Fabuloso
Pros:

Excelente ubicación, hermoso hotel. Las habitaciones amplias y con multiples detalles de cortesía que realmente hacían sentir la diferencia, un lujo!

Cons:

Nada malo

2026-08-28 via Nuitee
P
Paola family_with_children ec
8
Pros:

Es un hotel lindo, la ubicación es estupenda. cerca de las principales atracciones turísticas. El desayuno estuvo muy bien. También nos ayudaron guardando las maletas después del check out.

Cons:

Si bien la ubicación es céntrica, la llegada con maletas grandes es poco agotador por el graderío de llegada al hotel, sin embargo eso conocíamos de antemano porque estuvo explicado en la descripción del hotel.

2026-08-27 via Nuitee
M
Martinelli couple it
8
comodo e pulito
Pros:

comoda e vicina ad alhambra e al centro
camera ampia soppalcato con bagno ampio
struttura silenziosa e pulita

Cons:

la colazione va bene ma può essere rafforzata in termini di qualità

2026-08-26 via Nuitee
A
ANTONIO VELA BALLESTERO solo_traveller es
10
Pros:

AMABILIDAD, EXCELENTE SERVICIO, LIMPIEZA Y UBICACIÓN POR LA VENTANA VISTA DE LA TORRE VELA

2026-08-26 via Nuitee
I
Isabel solo_traveller es
8
Pros:

El personal

Cons:

Las escaleras

2026-08-26 via Nuitee
S
Silvia solo_traveller es
10
2026-08-26 via Nuitee
S
susana couple pt
8
Pros:

A localização é super central. O edifício tem charme. Um pátio interior lindo.

Cons:

O pequeno almoço e mediano…

2026-08-26 via Nuitee
C
Carmen solo_traveller es
9
2026-08-25 via Nuitee
M
Maria Teresa solo_traveller es
6
2026-08-24 via Nuitee
S
Susana couple es
10
2026-08-24 via Nuitee
M
M.L. family_with_children nl
9
prima hotel en zeer gunstig gelegen om het oude te kunnen verkennen en met veel restaurants
Pros:

locatie zelf
de plek bij het alhambra
zeer vriendelijk personeel
mooie ruime moderne badkamer
uitzicht vanuit de kamer

Cons:

niets

2026-08-23 via Nuitee
I
Iñaki couple es
9
Remanso de paz
Pros:

La ubicación es excepcional. Estuvimos en la habitación 9, que para nosotros es la mejor porque tiene vistas a la Alhambra desde el Cuarto de Baño y el dormitorio. Se disfruta de gran tranquilidad por la noche.

2026-08-23 via Nuitee
D
Danielle solo_traveller fr
10
Pros:

Confortable et très bien placé juste

2026-08-22 via Nuitee
I
Ian solo_traveller gb
8
Impressive
Pros:

Ambience, character and location.

Cons:

WiFi terrible, TV seemed to rely on internet connection, no broadcast channels.

2026-08-22 via Nuitee
D
Domingues solo_traveller fr
7
Pros:

Grande salle de bain, lit double, personnel agréable

Cons:

Pas de couette, débit d’eau inexplicable

2026-08-22 via Nuitee
L
Lauren couple au
10
Granada the hidden gem!!
Pros:

Beautiful and clean accommodation with well preserved architecture. The location is great, easy 30min walk from the train station, and we were central to everything.

Cons:

Nothing.

2026-08-22 via Nuitee
C
Cristian family_with_children it
10
Bellissimo soggiorno
Pros:

Buona posizione, forse leggermente decentrata rispetto al centro. Ma anche qui, dipende da cosa si cerca perché la strada sottostante in realtà era molto caratteristica. Struttura senza nessun difetto evidente. Cortili interni della struttura bellissimi

2026-08-22 via Nuitee
N
Nathalie couple fr
8
N’hésitez pas à y séjourner.
Pros:

Le charme de cet hôtel est indéniable, c’est décoré avec soin, c’est authentique et nous avions une jolie mezzanine dans la chambre. L’accueil du personnel sympathique et professionnel. Et en prime super bien placé !

Cons:

C’est du détail : insonorisation un peu insuffisante et notre fenêtre de la chambre donnait sur le patio mais quand on cherche l’authenticité, on l’a 😉

2026-08-22 via Nuitee