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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Ski storage
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Pub crawls
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Supervised childcare/activities
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Ski lift privileges
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Snow sports gear
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.
Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.
Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.
To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.
Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.
Children under 18 years of age are not accepted without an accompanying adult.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Good location, clean, beatiful
Staff friendly bed comfortable
Nothing
Das Hotel hat eine lange Geschichte und ist etwas mehr als 500 Jahre alt. Dementsprechend ist auch das Flair. Man fühlt sich in eine andere Zeit zurückversetzt. Das Personal ist außergewöhnlich freundlich und hilfsbereit. Das Frühstücksbuffet war Top!
Aufgrund der Lage gibt es keine Parkmöglichkeiten, aber das ist kein Problem, da man den Wagen für die Zeit des Aufenthalts ohnehin nicht benötigt. Ich empfehle die Parkgarage Puerta Real. Von dort sind es nur wenige Minuten mit dem Taxi ins Hotel (EUR 5,00).
Beautiful old building with lots of historic features.
Excellent bathroom and shower and a large comfortable bed.
We stayed in room 6 which had a limited view of the Alhambra.
Good breakfast in a fairly small breakfast room.
Guests in the room above were very noisy in the night returning early hours which gave disrupted sleep.
Slight sewerage smell in the bathroom in the mornings.
The property is easy to find if you stick to the main route, don't follow google maps through the narrow back streets and up and down the steps!
Wonderful charming hotel in an traditional building. Very friendly and helpful front desk personel.
We had Room Nr.2 which is a beautiful and spacious room with a wonderful antique ceiling. Try to get this room BUT be aware: the is a club right underneath the room which is very loud on Friday and Saturday. If you stay at the weekend, get another room.
Ótima localização, equipe atenciosa.
El encanto y su ubicación
La limpieza se podria mejorar
Me aloje en una suite y se correspondía con las fotos. La habitación preciosa, acogedora, equipamiento completísimo, no se escucha ningún ruido. Tuvieron el detalle de poner una cesta con frutas y una botella de cava. El resto del hotel pequeño pero muy bonito y el desayuno muy bueno. La ubicación perfecta para hacer turismo.
La única pega es que no hay ascensor, pero sólo es una planta y te suben el equipaje.
Stunning room in a beautiful old building from 1520
There was a lot of noise from the street outside our bedroom (it was a Saturday night).
Professiinal front of house
Waiting people in reception and luggage
Kleines günstiges Hotel in sehr guter Lage, perfekt, um Altstadt und Alhambra zu erkunden
Durchgehende Lärmbelästigung durch Renovierungs- und Schreinerarbeiten im Nebenzimmer; die Bäder müssten dringend renoviert werden (dunkle Fugen, Kellerasseln, feuchte Flecken)
O hotel é muito aconchegante e bonito, com acomodações limpas, roupa de cama novas e cheirosas, delicioso café da manhã e bem localizado no centro histórico. Além disso, dispõe de café e chá nos quartos e funcionários educados e simpáticos. Nossa estadia foi ótima!
Não tenho do que reclamar.
A really charming small hotel, as soon as you walk in you can see it is beautiful inside. Just off the main route through Granada old town you go up a few steps and suddenly feel a world away in a quiet square, with the hotel around this square.
Inside the hotel is beautiful (I was told it dates from the 16th Century), with the old courtyard now closed in and serving as the reception area and lounge, you can look up at the wooden balconies. Many period features but it has been updated with modern features too, such as air conditioning and a lift and the rooms are clean and comfortable.
The location is excellent in the old town and quite close to the Alhambra.
The only negative was sound proofing isn't great and I did hear others coming back in nearby rooms but did not keep me awake for long.
Although the room I booked did not include breakfast I added on the breakfast and was not disappointed with an excellent selection on offer. For the location and charm the prices quite reasonable too and the staff were friendly. Overall it was a very charming hotel and I recommend it.
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