Palacio de Santa Inés

Hotels
9 (3608 reviews)
Cuesta de Santa Inés, 9 , Granada , es

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
8
Issues with cleanliness were highlighted, particularly in bathrooms and under beds.
Service
10
Staff were frequently described as friendly and professional.
Location
9.5
Location was praised for being central and convenient.
Room Quality
8.5
Room conditions varied, with some being outdated and in need of renovation.
Amenities
8.5
Amenities were sufficient, but some aspects needed improvement.
Value for Money
9
Generally considered good, though some found issues with room quality.
Food and Beverage
9.5
Breakfast and food options were positively received.
Overall Experience
9
Overall experience was good, but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.

Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.

Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.

To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.

Important information:

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3608 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
V
Vincent • solo_traveller • fr
9
2026-05-09 • via Nuitee
G
Giorgia • couple • it
8
Un tuffo nell’antica Granada
Pros:

Posizione ottima, bella atmosfera, molto accogliente Palazzo antico con patio

Cons:

Sala colazione molto stretta

2026-05-08 • via Nuitee
T
Thierry • couple • fr
9
Séjour très agréable au cœur de l’albaycin, juste à quelques minutes de l’alhambra. On y reviendra
Pros:

Tout, sa position. Son style, l’accueil, la propreté.

Cons:

Rien à redire

2026-05-07 • via Nuitee
F
Francesco Paolo • couple • it
8
Ottimo hotel
Pros:

Struttura molto bella e accogliente. Personale molto attento e cortese. Buona la colazione

2026-05-07 • via Nuitee
M
Martin • couple • es
9
2026-05-06 • via Nuitee
D
Donna • solo_traveller • gb
10
Beautiful hotel in a great location with views of the Alhambra—I will go back!!
Pros:

Everything—the staff were wonderful, unique room, great location

Cons:

Nothing.

2026-05-06 • via Nuitee
C
Christophe • solo_traveller • fr
10
Hôtel agréable
Pros:

Le cadre et l'emplacement

Cons:

L'impossibilité de venir en voiture avec les bagages sans passer par un taxi, la voiture étant cantonnée dans un parking distant, ainsi que le bruit de la boîte de nuit avoisinante

2026-05-06 • via Nuitee
D
David • couple • gb
7
2026-05-05 • via Nuitee
J
Juan Pablo • couple • co
9
2026-05-05 • via Nuitee
J
Juan Pablo • solo_traveller • co
9
2026-05-05 • via Nuitee
S
salvatore • couple • it
10
Pros:

Tutto era perfetto

Cons:

Nulla

2026-05-05 • via Nuitee
Özgün • couple • tr
8
Mükemmel konumda tertemiz çok şık kalabalığın içinde ama sessiz bir otelde
Pros:

Konum mükemmel

Cons:

Özellikle öğleden sonra gelecekseniz gerçekten aracı bıraktıktan sonra tesise yürüyerek ya da taksiyle her türlü ulaşmak zor ve valizleri taşımak zorunda kalıyorsunuz

2026-05-05 • via Nuitee
F
Firas • couple • fr
7
2026-05-03 • via Nuitee
J
Jean Claude • family_with_children • fr
8
Agréable mais sonore
Pros:

Le style et la configuration particulière de ce palace

Cons:

le bâtiment est très sonore que ce soit les résidants qui prennent un bain à 4h00 du matin ou les fêtard qui rentrent un peu alcoolisés de leur soirée

2026-05-03 • via Nuitee
S
Simpson • extended_group • gb
8
Had a wonderful time. Fantastic location. Very friendly and helpful staff
Pros:

The old style and location

Cons:

Upstairs to make tea in the morning was a pain

2026-05-03 • via Nuitee
P
Philip • couple • es
9
2026-05-02 • via Nuitee
D
Dale • extended_group • us
9
Perfect place in the old Arab quarter.
Pros:

The staff—at the desk, the cleaners, the breakfast folks—were beyond excellent. The guy at the desk in the afternoon was very, very helpful. I told them that their service alone was worth another star

Cons:

Nothing

2026-05-01 • via Nuitee
A
ANNA • couple • gb
10
We loved our stay in the hotel, it was a great experience
Pros:

Location and lots of character, friendly staff & great breakfast

Cons:

Nothing

2026-04-30 • via Nuitee
C
Cristina • family_with_children • es
9
2026-04-29 • via Nuitee
C
Claus • couple • de
10
alt var rigtigt godt
Pros:

Alt var godt, flinke og sød betjening og information

2026-04-29 • via Nuitee