Palacio de Santa Inés

Hotels
9 (3572 reviews)
Cuesta de Santa Inés, 9 , Granada , es

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
8
Issues with cleanliness were highlighted, particularly in bathrooms and under beds.
Service
10
Staff were frequently described as friendly and professional.
Location
9.5
Location was praised for being central and convenient.
Room Quality
8.5
Room conditions varied, with some being outdated and in need of renovation.
Amenities
8.5
Amenities were sufficient, but some aspects needed improvement.
Value for Money
9
Generally considered good, though some found issues with room quality.
Food and Beverage
9.5
Breakfast and food options were positively received.
Overall Experience
9
Overall experience was good, but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.

Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.

Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.

To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.

Important information:

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3572 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
S
Sandrineuk • family_with_children • gb
7
2026-04-11 • via Nuitee
K
KANAKO • family_with_children • jp
7
Pros:

繁華街から近く立地は良い。

Cons:

隣にパブかクラブかあったので朝までかなり騒がしかった。
疲れていなければ寝れなかった。

2026-04-10 • via Nuitee
P
patrick • family_with_children • fr
10
2026-04-10 • via Nuitee
A
Ana • solo_traveller • pt
9
2026-04-09 • via Nuitee
L
Léo • couple • fr
10
2026-04-09 • via Nuitee
J
Julia • family_with_children • de
9
Abdolut empfehlenswert
Pros:

Wunderschönes Hotel in toller Lage.
Alles zu Fuß zu erreichen.
Blick auf die Alhambra aus dem Fenster.
Zimmer war groß genug .
Frühstück ist ausreichend . War alles da, wenn aucv nicht üppig.
Ganz nettes Personal

Cons:

Sauberkeit des Zimmers könnte besser sein. Teilweise muss man beim Frühstück warten, bis ein Tisch frei wird

2026-04-09 • via Nuitee
B
Bert • couple • nl
7
Cons:

Veel geluid vanuit de straat

2026-04-08 • via Nuitee
J
Jorge • couple • ch
8
2026-04-08 • via Nuitee
S
Sandrine • family_with_children • be
8
2026-04-07 • via Nuitee
C
Catherine • solo_traveller • us
10
Elegant and welcoming 😀
Pros:

Beautiful quiet boutique hotel.
Very well managed and welcoming.
Copious and fresh breakfast.
Exactly what we needed. Quiet, well located in the historical district. elegant without fuss.

Cons:

Nothing

2026-04-07 • via Nuitee
P
Paul • couple • au
10
Great place to stay in historic Granada
Pros:

Wonderful service - friendly and helpful. Beautiful historic building. Great location. Comfortable room.

2026-04-06 • via Nuitee
H
Heidi • couple • ch
8
Juanma had wonderful reccomendations
Cons:

Walls were a little bit thin

2026-04-06 • via Nuitee
L
Léon • extended_group • nl
9
Sfeervol
Pros:

De locatie in het historische centrum

Cons:

Eigenlijk niets.

2026-04-06 • via Nuitee
P
Patricia • couple • ie
9
2026-04-05 • via Nuitee
C
Cristina • couple • es
8
Pros:

La ubicación

Cons:

La habitación era bastante antiguo

2026-04-05 • via Nuitee
P
Patricia • couple • ie
10
2026-04-05 • via Nuitee
P
Pierre • family_with_children • fr
10
2026-04-04 • via Nuitee
K
Kelly • family_with_children • us
4
2026-04-03 • via Nuitee
M
Mohamed • family_with_children • us
5
Pros:

Spacious room and bathroom.

Cons:

One of the loft bed sheets was not clean.

2026-04-03 • via Nuitee
A
Antonella • family_with_children • gb
10
A characterful hotel with a lovely big family room in an excellent location. We would recommend 100%
2026-04-02 • via Nuitee