Crisol Guadalupe

Hotels
Hotusa
8.6 (120 reviews)
Paseo de la Sabica, s/n, Granada, Granada, 18009 , Granada , ES

Facilities

Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable room
Cons:
Neglected first floor
Rude restaurant staff
Dusty curtains

Categories

Cleanliness
7.81
Curtains are extremely dusty, indicating a need for better cleaning.
Service
9.28
Friendly staff noted, but one mention of rudeness from restaurant staff.
Location
9.32
Perfect location next to the Alhambra, very convenient access.
Room Quality
8.27
Room comfortable and quiet, but first floor looked neglected and outdated.
Amenities
8.3
Basic amenities met expectations, but no blankets provided.
Value for Money
9.26
Good value for money considering the location and view.
Food and Beverage
7.81
Breakfast was okay, room for improvement in food quality.
Overall Experience
8.78
Lovely stay with some issues but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:33

Property Description

Experience the charm of Crisol Guadalupe, perfectly nestled just steps away from the historic Alhambra in vibrant Granada City Center.

Unmatched Comfort
Relax in one of our 42 well-appointed guestrooms, each featuring a minibar, satellite TV, and private bathrooms with luxurious deep soaking tubs. Stay connected with complimentary wireless internet throughout your stay.

Culinary Delights
Indulge in Mediterranean cuisine at our on-site restaurant, Guadalupe, or opt for room service during limited hours. Start your day with our delicious buffet breakfast available daily for a fee.

Exceptional Service
Our 24-hour front desk and multilingual staff are dedicated to making your stay as comfortable as possible. Enjoy the convenience of concierge services and luggage storage, ensuring a hassle-free experience.

Don’t miss your chance to stay in the heart of Granada—book your getaway at Crisol Guadalupe today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 7.81
Overall Experience: 8.78
A
AUGUSTO couple es
7
Good if you want to be in front of the Alhambra, inconvenient if you want to tour the city.
Pros:

All the staff was superb. They were extremely nice and helpful. Not a single complaint with the staff! It looks like the hotel has been renewed since our last visit, beds are great now, rooms are in very good condition. The location is very good IF your only or main interest is going to the Alhambra. The bathroom has a nice bathtub that looks like new, floors are in excellent condition.

Cons:

The bathroom faucets are very old and are in bad condition. They are difficult to use as they are in poor condition so adjusting the water temperature as you want it is difficult and time consuming. Getting the water to flow from the faucet to the shower head is very difficult as the control is stuck and you need a lot of effort to switch it from one position to the other. Also they are all discolored, have lost the chrome and look terrible. Another issue is the lack of a restaurant for lunch or dinner.

The location is not good if you plan to visit many other places in Granada. The lack of variety of quality places to have lunch or dinner is a big issue and going to the downtown area for tourism requires a taxi both ways. Whenever I go back to Granada I will choose a downtown location as the Alhambra is a 4 to 5 hour visit versus the many other places in town where you can spend a few days visiting.

2026-05-09 via Nuitee
P
Patricia solo_traveller gb
8
Perfect location for an Alhambra visit!
Pros:

Helpful staff, excellent breakfast, perfect location for visiting the Alhambra.

Cons:

Room decor rather tired, inadequate electrical sockets.

2026-05-09 via Nuitee
I
Ivania couple us
10
Pros:

Great

Cons:

Great

2026-05-09 via Nuitee
A
Atteyeh solo_traveller ie
5
Good location but damp room
Pros:

Location was great. Very close to Alhambra and accessible by bus. The staff were nice and friendly

Cons:

The room was quite small and very damp. Wall insulation did not exist, and you could hear everybody. Very difficult for me to sleep. Breakfast was poor.

2026-05-09 via Nuitee
F
Faisal couple us
8
2026-05-08 via Nuitee
F
Francisco solo_traveller es
8
2026-05-08 via Nuitee
M
Marielle solo_traveller fr
6
Préférez un autre hébergement
Pros:

La proximité de l’Alhambra

Cons:

Tout est assez vieillot, la peinture dans la chambre écaillée, l’équipement sommaire, la robinetterie très bruyante, le petit-déjeuner continental sans goût véritable, le prix trop élevé par rapport à la prestation

2026-05-08 via Nuitee
M
Markus solo_traveller gt
9
Pros:

La ubicacion , el desayuno , la atencion.

Cons:

Todo bien.

2026-05-08 via Nuitee
R
Ruben couple es
9
2026-05-07 via Nuitee
V
Valentina couple nl
8
Pros:

Location is very strategic (near Alhambra entrace and bus stop) just 200 meters walking. The staff is very nice. She told me about good restaurant in Granada with many options

2026-05-07 via Nuitee
A
Anastasia Bagirova solo_traveller az
10
2026-05-07 via Nuitee
M
mélissa extended_group fr
9
Pros:

Bon accueil avec un personnel à l'écoute. La chambre était spacieuse et confortable. Très pratique pour visiter l'Alhambra.

Cons:

Un des stores ne fonctionnait pas.

2026-05-07 via Nuitee
F
Frank en Ingeborg solo_traveller nl
9
Perfect verblijf.
Pros:

Locatie aan het begin van de stad naast het Alhambra en parkeerplaats. Je moet wel goed te been zijn om naar de stad te gaan. Het is een flinke daling en terug een stevige klim. Ontbijt goed verzorgd evenals de kamer.

Cons:

De prijs van de drankjes uit de minibar

2026-05-07 via Nuitee
E
Eva solo_traveller es
9
Pros:

Las vistas eran espectaculares, decoración rústica pero muy bonita y limpia.

La cama era doble muy cómoda.

2026-05-06 via Nuitee
E
Eva solo_traveller es
9
2026-05-06 via Nuitee
S
Shireen couple de
10
Außergewöhnlich
Pros:

Die Lage ist einfach top – nur etwa 2 Minuten zu Fuß von der Alhambra entfernt. Unser Zimmer hatte einen Balkon, und die Aussicht am Abend auf die beleuchtete Alhambra war einfach wunderschön. Auf Empfehlung des Hotels haben wir den Alhambra 24h-Parkplatz genutzt, der nur etwa 100 Meter vom Hotel entfernt liegt. Das Zimmer und das Badezimmer waren super sauber. Das Rezeptions- und Frühstückspersonal war sehr nett und freundlich. Wir kommen gerne wieder! 😊

Cons:

Alles hat uns gefallen.

2026-05-06 via Nuitee
J
Johann couple ch
9
Zwei Tagesausflug in Granada
Pros:

Perfekt gelegenes Hotel. Ruhig und nahe der Alhambra. In 15 Minuten zu Fuss im Stadtzentrum, und retour mit dem Bus. Das Hotel selbst bietet alles was man braucht. In der Nähe hat es auch gute Restaurants.

2026-05-06 via Nuitee
D
Didier extended_group fr
8
2026-05-05 via Nuitee
E
Eliane extended_group ch
9
séjour agréable avec visite de l'Alhambra. Magnifique!
Pros:

hôtel très bien situé , tout près de l'Alhambra, et dans un quartier calme
Comme nous venions en bus ( arrêt tout proche), pas de problème de voiture à garer.
Chambre confortable avec grande salle de bain.
Très bon petit déjeuner.

Cons:

Petite fenêtre sans vue, mais ça ne dérangeait pas, vu que nous étions toute la journée en balade.

2026-05-05 via Nuitee
B
Bence couple hu
9
Pros:

Very close to tha Alhambra, parking is possible close. We also liked the style and the breakfast was very delicious with fresh melon, fruits and bakery

2026-05-05 via Nuitee