Hotel Sorriso

Hotels
Independent
Viale Raffaello Sanzio, Lucera, FG, 71036 , Lucera , IT

Pets allowed

Facilities

Elevator
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Billiards or pool table
See all facilities

Property Description

Rooftop Terrace and Garden Views
Enjoy breathtaking views from the rooftop terrace and garden at Hotel Sorriso. Connect with family and friends using the complimentary wireless internet access available throughout the property.

Luxurious Amenities
Indulge in 24-hour room service, pamper yourself at the onsite hair salon, and relax in the common area with a television. Start your day right with a complimentary buffet breakfast and unwind in the evening with a drink at the bar/lounge.

Convenience and Comfort
Benefit from services such as concierge assistance, a 24-hour business center, and dry cleaning/laundry services. With well-appointed guestrooms featuring Select Comfort beds and Frette Italian sheets, Hotel Sorriso ensures a comfortable stay for all guests.

Plan your stay at Hotel Sorriso and experience the perfect blend of luxury and convenience in Lucera.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

V
Verified traveler
4
2 stars at the most. Dirty and uncomfortable.
Pros:

While the evening staff was very welcoming and the room large, everything else in this hotel was extremely disappointing. The shower was tiny and the water flow was hardly a drizzle. The room was basic and the furniture - old. Breakfast was basic compared to standard Italian hotels, and most tables in the restaurant were filthy with leftovers and crumbs from previous guests. I definitely do not recommend this place.

2025-03-24 via Nuitee
S
Steven partner
8
Pros:

😎

2022-10-30 via Nuitee
M
Mona Lund
8
Pros:

Old hotel, and some of the old charm is still there.
Not sure of the cleanliness, first room we got had a filty bedcover, so the clean sheets underneath had a lot of other peoples hair and other particles on it. We got a new room imideatly though, this one was ok and with less «old hotell» smell.
Breakfast was good enough, but just canned fruit. Buffet, good cleanliness here. 5 minutes from the old town.
The solarium is without chairs/tables, and is in a really bad shape, but you could obviously have a sigarette there.

2021-08-30 via Nuitee
V
Verified traveler partner
10
Pros:

Camera grande e accogliente. Personale gentile e disponibile. Molta cura nelle norme anti Covid.

2021-06-20 via Nuitee
V
VolkerS. self
10
Pros:

Flexibles Hotel.
Ich hatte spezielle Ansprüche/Anfragen bzgl. temporären Parkens (acht Tage) meines Autos, ohne meine Anwesenheit, sowie zwecks Unterbringung eines Fahrrads.
Wurde vom Hotel perfekt gelöst.

2020-10-12 via Nuitee
R
Roberto
8
Pros:

Check-in velocissimo, personale molto gentile e disponibile, colazione ottima

2019-01-20 via Nuitee
V
Verified traveler
10
Pros:

Htel tranquillo in zona centrale-Camere ben igienizzate, Personale cortese

2018-12-27 via Nuitee
A
Andrea
8
Pros:

Il personale è molto gentile e l'hotel è a pochi passi dal centro

2018-12-07 via Nuitee
G
Gino
10
Pros:

Hotel tranquillo, provvisto di ampi corridoi e camere ben insonorizzate. Grande pulizia ovunque. Il personale è gentile e professionale. Ottimo il ristorante con cucina gourmet.

2018-11-22 via Nuitee
V
Verified traveler
8
Sorriso means smile - but here not so much!
Pros:

Sorriso means smile, but our stay didn't really leave us smiling. We were disappointed in the dated condition of the room furnishings, the location and surrounding area, the lack of hospitality of the staff, and the overall depressing experience. We wish we could have found a place in Foggia, but it was all booked up.

2018-11-08 via Nuitee
D
daniela
10
grazioso hotel vicino al centro, totale relax
Pros:

posto molto tranquillo e relax assoluto con personale molto competente

2018-08-21 via Nuitee
V
Verified traveler
4
Non piace
Pros:

Come si entra in camera si sente un odore strano

2017-08-13 via Nuitee
M
Michele
8
Buona struttura con buon rapporto qualita-prezzo
Pros:

Viaggiando spesso per lavoro, sono sempre alla ricerca dell'hotel come fosse casa mia e quest'hotel lo è: personale gentile, ottima pulizia in camera e in bagno. Mentre per quanto riguarda la colazione è di tutto merito giusta in qualità ed assortimento.

2016-10-22 via Nuitee
V
Verified traveler
8
Pros:

We enjoyed the walk near town center but we were disappointed that no restaurants were open for dinner.

2016-05-05 via Nuitee
P
Peter
8
Hotel with some history
Pros:

We booked this on the day thru Expedia, from the car as we were travelling. Reviews looked ok and we were happy with it on arrival. Appears to be in a rundown area but can't complain about the rooms. Breakfast was great. Wifi constantly dropped in and out & our friends couldn't connect at all until they went to ground floor.

Lucera itself was a surprise package - we walked into town and were delighted with what we found. The central piazza was alive and although we missed the main Aug 15th celebrations, there was still lots happening. We all loved it!

2015-08-19 via Nuitee
K
kay
10
Great hotel...lovely food
Pros:

Rooms a bit tired but thats the only negative i have!
Staff friendly...food was excellent...very surprised! Lovely lounge area on my floor outside room. very happy for price. highly recommend

2014-06-09 via Nuitee
S
Solihull Roadrunner
8
Excellent breakfast
Pros:

We stayed at the Hotel Sorriso for two nights, the first being a Sunday when the restaurant was closed. The hotel is located out of the centre of Lucera, and an uphill walk is required to reach the town's sights. Both the town and the area surrounding the hotel were noticeable for the prevalence of litter and dog muck. The Hotel Sorriso appeared to be the only available accommodation in Lucera. The staff were very friendly and helpful, and we had an excellent meal on our second night, and the breakfasts were excellent. We had a problem with the room not being serviced on one of the days and the staff were most apologetic and insisted that we had a bottle of wine as compensation.

2014-05-25 via Nuitee
V
Verified traveler
6
Small town hotel
Pros:

This is an old hotel in a small Italian town in Puglia. The room was decent size the bathroom was actually very nice and front desk staff were either very friendly or indifferent depending on who's there. It was about a 10 minute walk to the center of the town of Lucera. The breakfast was sparse but not that different from the typical European breakfast.

2014-05-10 via Nuitee
P
Principessa
10
Largest room for five we've ever stayed in
Pros:

This room was large enough for five people and five suitcases to stay in comfortably. Staff were friendly and helpful. The room was clean and comfortable.

2014-04-18 via Nuitee
A
Anonymous
6
Not there long enough to make a fair eva
Pros:

Closest place to stay while visiting relatives in Troia, 10 miles away.

2010-10-23 via Nuitee