URH Excelsior

Hotels
7.7 (701 reviews)
Passeig Verdaguer, 16 , Lloret de Mar , es

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable rates
Cons:
Noise issues
Cleanliness concerns
Additional charges for amenities

Categories

Cleanliness
6.95
Some concerns about cleanliness due to issues with the bathroom.
Service
8.45
Positive feedback regarding staff friendliness and resolution of issues.
Location
8.45
Excellent location near the beach and local amenities.
Room Quality
6.95
Issues with noise from other rooms and a cold jacuzzi.
Amenities
7.45
Additional fees for spa and parking were unfavorable.
Value for Money
7.45
Good value considering location and service, despite some amenities issues.
Food and Beverage
7.95
Positive comments on breakfast quality but limited dinner options.
Overall Experience
7.95
Mixed feelings due to several issues, yet overall a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:38

Property Description

Stylish Design and Stunning Views

The Hotel Excelsior boasts a modern design and a rooftop offering breathtaking views of Lloret Beach. Each room features a private terrace, flat-screen TV, and complimentary Wi-Fi, ensuring a comfortable stay with a touch of elegance.

Delightful Dining Options

Start your day with a delicious breakfast at the hotel's café, or enjoy a meal at the restaurant's terrace overlooking the lively promenade. Whether it's a leisurely morning coffee or a romantic dinner, the dining options at Excelsior cater to every taste.

Convenient Location and Exceptional Service

Located just steps away from Lloret Beach and iconic landmarks like the San Romà Church, Excelsior offers convenience and proximity to key attractions. With a 24-hour reception and attentive staff, your needs are always met promptly and with a smile.

Experience luxury and relaxation at Hotel Excelsior - book your stay now for an unforgettable seaside getaway.

Important information:

Please note that bicycles are not allowed inside the hotel.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Due to the drought in Catalonia, the Spa area will remain closed until the authorities allow it.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 701 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.95
B
Bernardo couple es
7
2025-11-29 via Nuitee
R
Régine couple fr
8
2025-11-26 via Nuitee
M
Mikael solo_traveller fr
5
Attrape touriste..
2025-11-25 via Nuitee
L
Louis family_with_children fr
7
2025-11-24 via Nuitee
B
Boris family_with_children fr
1
2025-11-24 via Nuitee
P
Pablo couple es
3
Pros:

La ubicación.

Cons:

El día del check-in quisimos dejar las maletas pues llegamos pronto y queríamos hacer turismo, nos dieron la opción en dejarlas en unas taquillas que dispone el hotel insertando 2 euros (no retornables). Resulta que al día siguiente han retirado las taquillas sin habernos informado el día anterior de que las iban a retirar y sin darnos una solución alternativa. Nos ha condicionado el día de hoy (check-out). Muy mala atención porque han sido bastante asépticos y no han visto las necesidades del cliente. No repetiré. personal muy seco y política del hotel sin cuidar a los clientes En todos los hoteles me dejan dejar las maletas sin gastos extra o me suelen dar soluciones para que mi estancia sea más agradable..

2025-11-24 via Nuitee
B
Barbut couple fr
5
Pros:

sa situation

Cons:

Le bruit infernal subit pendant 1 heure dans la chambre 63. Il semblerait que cela provienne du jacuzzi ou de la piscine situé au dessus entre 21h et 22h.

2025-11-20 via Nuitee
M
Melissa family_with_children fr
10
2025-11-19 via Nuitee
K
Klaus family_with_children de
8
2025-11-18 via Nuitee
C
cruz couple es
5
Pros:

La habitación

Cons:

Que el yacusi el agua salía fría pero la chica nos devolvió el dinero muy amable

2025-11-17 via Nuitee
G
Gerard couple fr
9
Très bien .c'est notre 2eme fois .personnel dympa
Pros:

Très bien
Manque un chevet

Cons:

Manque un chevet côté porte.

2025-11-16 via Nuitee
solo_traveller es
7
Pros:

Estuve genial, la gente que trabaja alli es maravillosa, la habitacion estaba muy bien para el precio y la cama era comoda.

Cons:

Mucho ruido en los pasillos, pero es una cosa que en el hotel no pueden controlar y no es culpa suya

2025-11-16 via Nuitee
F
Freddy couple fr
10
2025-11-16 via Nuitee
L
Ludovic couple fr
2
T’es déçu
Pros:

La vue pour le déjeuner

Cons:

Literie très mauvaise et bruit le soir très tard

2025-11-15 via Nuitee
C
Carolina couple es
8
2025-11-14 via Nuitee
E
ERIC family_with_children fr
7
2025-11-12 via Nuitee
A
ALGO solo_traveller fr
7
Pros:

- Die Lage sehr gut und die meisten Geschäfte und Lokale zu Fuß erreichbar
- Preis-/Leistungs-Verhältnis gut (allerdings für die Hochsaison sicherlich deutlich teurer)
- Zimmer und Flure sehr hellhörig, am besten Ohrstöpsel mitnehmen
- Frühstücksbuffet für 11 EUR war angemessen und reichlich Auswahl
- PARKING. KATASTROPHE. Man mit 28-30 EUR / Tag in einem öffentlichen gesicherten Parking einrechnen, wenn man den Wagen nicht irgendwo an der Strasse stehenlassen will. In Betracht dessen wird der Aufenthalt deutlich teurer. Eine Email habe ich von der Unterkunft erhalten wo hingewiesen wurde daß keine Parkmöglichkeit angeboten wird, allerdings in spanisch und erst 2 Tage vor dem check-in wo es keine kostenfreie Stornierungsmöglichkeit mehr gab

2025-11-12 via Nuitee
F
Fernando couple es
4
2025-11-11 via Nuitee
K
Karlys mariana couple es
7
Muy agradable y agusto la zona me encantó
Pros:

Muy buen servicio sobre todo el personal, muy amable estupendo los camareros turno noche del
Día lunes excelente.
Hay muchos sitios cercanos estupendos

Cons:

Lo que no me gustó que en las reserva del HOTEL no especifican que la media pensión es un menú, no es bufet libre, ofrecen bufet libre solo en el desayuno.

2025-11-11 via Nuitee
N
Nathalie solo_traveller fr
9
2025-11-09 via Nuitee