Hotel Excelsior

Hotels
7.7 (872 reviews)
Passeig Verdaguer, 16 , Lloret de Mar , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable rates
Cons:
Noise issues
Cleanliness concerns
Additional charges for amenities

Categories

Cleanliness
6.95
Some concerns about cleanliness due to issues with the bathroom.
Service
8.45
Positive feedback regarding staff friendliness and resolution of issues.
Location
8.45
Excellent location near the beach and local amenities.
Room Quality
6.95
Issues with noise from other rooms and a cold jacuzzi.
Amenities
7.45
Additional fees for spa and parking were unfavorable.
Value for Money
7.45
Good value considering location and service, despite some amenities issues.
Food and Beverage
7.95
Positive comments on breakfast quality but limited dinner options.
Overall Experience
7.95
Mixed feelings due to several issues, yet overall a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:38

Property Description

Stylish Design and Stunning Views

The Hotel Excelsior boasts a modern design and a rooftop offering breathtaking views of Lloret Beach. Each room features a private terrace, flat-screen TV, and complimentary Wi-Fi, ensuring a comfortable stay with a touch of elegance.

Delightful Dining Options

Start your day with a delicious breakfast at the hotel's café, or enjoy a meal at the restaurant's terrace overlooking the lively promenade. Whether it's a leisurely morning coffee or a romantic dinner, the dining options at Excelsior cater to every taste.

Convenient Location and Exceptional Service

Located just steps away from Lloret Beach and iconic landmarks like the San Romà Church, Excelsior offers convenience and proximity to key attractions. With a 24-hour reception and attentive staff, your needs are always met promptly and with a smile.

Experience luxury and relaxation at Hotel Excelsior - book your stay now for an unforgettable seaside getaway.

Important information:

Reservations of 3 or more rooms may be subject to special conditions. In the case of a flexible reservation of this type, a 10% deposit will be required within 48 hours of booking. The property reserves the right to cancel the reservation if the payment is not made within the specified timeframe. This 10% deposit will be refunded if the cancellation is made more than 7 days prior to the arrival date.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRO

Location

Guest Reviews

7.7
Based on 872 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.95
F
Francesco extended_group it
7
Pros:

Posizione

Cons:

Assenza di mini frigo e cassa forte in stanza

2026-07-24 via Nuitee
A
Aleksandra family_with_children pl
10
Pros:

Polecamy bardzo. Wszędzie blisko, obsługa w hotelu fantastyczna! Na pewno wrócimy 🥰

2026-07-24 via Nuitee
A
Alina Bianca couple es
1
2026-07-24 via Nuitee
V
Vainė solo_traveller lt
9
Pros:

Švara.

Cons:

Skurdūs pusryčiai.

2026-07-24 via Nuitee
R
Ryad extended_group fr
5
2026-07-23 via Nuitee
D
David solo_traveller mk
1
not worthed
Pros:

they do not inform you about the fact that you are not able to bring someone you meet while you are on vacation to your room for some time. they say i need to pay the guy at the reception 50e if i eanna bring a girl with me for some time. he says 50e per hour its crazy work. the rooms are also. there were also days where they skip my room and not clean it. Only the night shift reception guy is bad and wants more money and is not polite and its super rude. the other guys are nice and warm and polite it was the worst experience i have had in my life with hotels so sad

Cons:

i liked the day shift reception

2026-07-23 via Nuitee
R
Rosanna extended_group it
8
Buono.
Pros:

La struttura è proprio sulla via principale, affacciata sul mare. Camere comode e pulite

Cons:

Le camere prenotate erano al 4 piano, l’ascensore era sempre bloccato al terzo piano perché non si chiudeva bene la porta. Nessun frigo in camera, l’acqua acquistata dovevamo berla calda. A luglio e con temperature elevate non può non esserci il frigo in camera.

2026-07-21 via Nuitee
G
Galeas Casco couple es
10
2026-07-21 via Nuitee
J
Johku family_with_children fi
10
Hyvä ja ystävällinen hotelli loistavalla sijainnilla.
Pros:

Ystävällinen ja kohtaava henkilökunta. Emme ostaneet aamiaista ennakkoon ja oli hyvä, että aamianen oli mahdollisuus valita oman tarpeen mukaan (eri hintaiset aamiaiset). Aamiainen oli hyvä ja monipuolinen. Hotelli sijaitsi hienolla paikalla aivan meren äärellä. Parvekkeemme oli merelle päin ja horisontti näkyi silmänkantamattomiin! Aaltojen ääntä oli myös ihana kuunnella iltaisin. Ilmastointi toimi myös hyvin, vaikkemme sitä juuri tarvinneet.

Cons:

-

2026-07-20 via Nuitee
S
santopietro solo_traveller it
8
Pros:

la posizione, la vista mare, la chiave elettronica, il personale (soprattutto quello nero), i cuscini

Cons:

Abbiamo cambiato stanza. La prima stanza era piccola, letto piccolo, avrei voluto uno specchio vicino al tavolo, il lavandino non lo riuscivo ad aprire. È stato scomodo cambiare stanza e soprattutto non avere la stanza allo stesso piano delle nostre amiche. La seconda stanza era perfetta tranne il bagno che era piccolo, doccia piccola, senza bidè e senza un appoggio.

2026-07-20 via Nuitee
M
Milica solo_traveller rs
7
2026-07-18 via Nuitee
T
Trevor solo_traveller gb
3
Unrelaxed, worried, unenjoyable and expensive.
Pros:

The hotel is in an excellent location. Slap bang in a central promenade position close to banks, bars, shops, restaurants and the beach

Cons:

If you arrive by car, the parking choice is severely limited. The area in front of the hotel is classed as a loading bay and there are council employed parking attendants swarming around waiting to pounce, even if you explain to them ( in Spanish) that you are ‘ loading’ by dropping off or picking up your luggage. I received a 100E fine for picking up mine. There is nowhere to park the car up over night. You can try the car park 500 yards away at Sa Caleta but it is short stay and when you return to your vehicle in the morning you will find another 80E fine. I left the hotel a day early because I couldn’t handle the anxiety of it all any more and worrying if the car had been towed away. I explained this to the desk on leaving and he told me that the hotel has a parking option some distance away at 18E a night. Wasn’t told that checking in and rather expensive on top of the premium rate paid for a single room, Instead, I’m going home with a fist full of parking fines and memories of a holiday from hell!

2026-07-17 via Nuitee
H
Hind solo_traveller it
10
2026-07-16 via Nuitee
M
Mária solo_traveller sk
7
2026-07-16 via Nuitee
A
Anna solo_traveller es
10
Pros:

I liked a lot this hotel - nice staff, really good breakfast, in the front of the beach, clean room , with lift

Cons:

It could be great it you put small fridge in the room ( I didn’t find it) and a chair in the balcony

2026-07-15 via Nuitee
B
Boryana solo_traveller bg
10
Pros:

Very clean, the staff is very friendly, welcoming and helpful, the room is very comfortable, with a great view to the sea. The breakfast is abundant. A lot of bars and restaurants are located close to the hotel. Great value for money. We had a wonderful stay.

2026-07-15 via Nuitee
C
Celik extended_group be
7
2026-07-14 via Nuitee
K
Kacia solo_traveller ch
7
Légal
Pros:

As pessoas muito simpáticas gostei

Cons:

Muito barulho pra dormir

2026-07-13 via Nuitee
N
Néstor solo_traveller ar
10
Pros:

La vista y ubicación, lo cómodo del dto

Cons:

Nada

2026-07-13 via Nuitee
G
Giulio __ extended_group it
10
Niente da dire tutto perfetto!
Pros:

Pulizia e posizione punto forte della struttura. Tutto ottimo

2026-07-12 via Nuitee