Hotel Les Goelands

Hotels
8.5 (191 reviews)
4 et 6 avenue Etcheverry , Saint-Jean-de-Luz , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
High price for value
Room discrepancies

Categories

Cleanliness
7.75
Some reviews mentioned issues such as smells in the bathroom and the need for renovations.
Service
9.25
Multiple mentions of friendly and helpful staff, especially Isabella.
Location
9.25
Many reviews highlight the excellent location near the beach and town.
Room Quality
8.25
Generally good room quality, but mentioned issues with bed design and some need for renovation.
Amenities
8.25
Basic amenities were noted positively, but some reviews suggest certain upgrades are needed.
Value for Money
7.75
Some guests feel the price is high for the services provided, especially given the lack of air conditioning.
Food and Beverage
8.75
Positive comments regarding breakfast quality and variety.
Overall Experience
8.75
General enjoyment of the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Eco-Friendly Coastal Retreat

Spectacular Dining Experience
Indulge in traditional family dishes at the on-site restaurant with a daily changing menu featuring fresh local ingredients.

Modern Amenities
Enjoy rooms with satellite TV and picturesque views of the sea or garden. The hotel is non-smoking and offers complimentary on-site public parking.

Book your stay at Hotel Les Goelands for an unforgettable eco-friendly coastal getaway.

Important information:

Extra beds can be added upon request only at the time of booking and must be confirmed by the hotel.

Private parking is available on site and public parking near the hotel free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 191 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Sylvia • solo_traveller • fr
9
2026-06-06 • via Nuitee
G
GRAHAME • couple • gb
8
Needed updating, but nice
Pros:

Great service and friendly staff - owner spoke perfect English.

Cons:

Hotel was a bit old fashioned, the bathroom was very small and needed work. Breakfast was good, however for 1 euro extra you could get some eggs cooked. It was about 15mins walk from the town with the restaurants and you had to walk down 97 steps to the sea and town. Therefore 97 steps back. We were there 13th May 2026 and we had terrible weather. cold rain and wind.

2026-06-06 • via Nuitee
L
Louis • solo_traveller • fr
9
Pros:

L'emplacement, l'hôtel très charmant (avec un joli jardin, accessible aux résidents), le personnel chaleureux et de bon conseil, le petit-déjeuner sympathique. Heureusement que la personne qui nous a accueilli nous a expliqué les ZFE en Espagne avant notre départ pour le Pays basque espagnol !

Cons:

Cela manquait d'un sèche-cheveux, et ce serait bien de proposer plus de salé au petit-déjeuner (œufs, charcuterie, fromage)

2026-06-06 • via Nuitee
R
Ria • solo_traveller • nl
9
Pros:

Zeer vriendelijke ontvangst, bedden perfect. Locatie goed, fijne kamer en badkamer.

Cons:

Ontbijt was prima, maar maak het gewoon ietsje duurder, zodat het niet nodig is om voor een supplement kaas,worst of een eitje € 1,00 per stuk vragen. Beetje jammer want het is verder een perfecte locatie

2026-06-05 • via Nuitee
M
M.Març • couple • es
8
2026-06-01 • via Nuitee
A
albertus • couple • nl
7
Hotel is ruim voldoende, maar bijbetalen voor parkeren en bij het ontbijt bijbetalen voor ander beleg dan zoetigheid, vi
Pros:

Vriendelijk personeel, grote kamer

Cons:

Douche was maar matig (in bad). Parkeren op eigen terrein moest bijbetaald worden, waardoor de kamerprijs dus eigenlijk hoger is. Ontbijt was matig, mooie bak fruit, maar dat was niet vers

2026-05-31 • via Nuitee
G
Giorgio • extended_group • it
9
2026-05-31 • via Nuitee
V
Vadillo • couple • es
8
Agradable, tranquilo y buena atención
Pros:

Tranquilo y bien ubicado

2026-05-30 • via Nuitee
C
Carolina • solo_traveller • es
9
2026-05-28 • via Nuitee
F
Fabrice • solo_traveller • fr
10
Pros:

Accueil chaleureux.bien situé.vue exceptionnelle

2026-05-25 • via Nuitee
A
anag • solo_traveller • es
9
Pros:

Encantador!!!
Atención fantastica

Cons:

Acceso a pie,por cuesta.

2026-05-25 • via Nuitee
R
Radu • solo_traveller • ro
9
Pros:

The hosts were very friendly and professional

2026-05-19 • via Nuitee
D
David • solo_traveller • us
8
2026-05-18 • via Nuitee
L
Laura • couple • fr
9
2026-05-18 • via Nuitee
R
Raquel • solo_traveller • es
8
Pros:

Las habitaciones eran estancias clásicas actualizadas con papel en la pared llamativo, pero el baño y resto de mobiliario, sencillo. Carece de nevera y la cafetera y sobres de té, café y demás, no eran de cortesía.
El personal muy agradable y a un paseo del centro; en ese sentido, genial.

2026-05-16 • via Nuitee
M
MURIEL • couple • fr
6
Hotel très accueillant mais qui aurait besoin d'être rénové.
Pros:

Un accueil formidable comme on en fait plus dans les hôtels, le parking et la situation de l'hôtel.

Cons:

Un équipement de chambre d'un autre âge (absence de couette, salle de bain ancienne, petit-déjeuner avec peu de choix pas de salé).
Pas d'ascenseur.

2026-05-11 • via Nuitee
D
David • couple • gb
8
Relaxing
Pros:

Liked the friendly and relaxing atmosphere.

Cons:

Expected a fridge in the room and water

2026-05-11 • via Nuitee
A
Adrian • extended_group • fr
10
Calme
Pros:

Ambiance d’une maison de famille. Bravo

2026-05-10 • via Nuitee
M
MARIETTE • extended_group • fr
6
Sejour rétro, expérience originale mais ne sera probablement pas renouvelléee
Pros:

La vue de la chambre
La propreté
Le calme et verdure du quartier
L omelette

Cons:

La cafetière dans la chambre, 3 personnes. Une seule infusion, 1 café, 2 thés. Il faut payer pour avoir plus. Le petit déjeuner, 10.50 que du sucré Il faut payer pour avoir des œufs 1€ en plus, jambon idem etc Le repas à l hotel, les pâtes bonnes mais baignant dans le beurre ou l huile. Ma fille a été malade.

2026-05-09 • via Nuitee
L
Luis Fernando • solo_traveller • es
9
2026-05-03 • via Nuitee