Hotel Les Goelands

Hotels
8.5 (249 reviews)
4 et 6 avenue Etcheverry , Saint-Jean-de-Luz , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
High price for value
Room discrepancies

Categories

Cleanliness
7.75
Some reviews mentioned issues such as smells in the bathroom and the need for renovations.
Service
9.25
Multiple mentions of friendly and helpful staff, especially Isabella.
Location
9.25
Many reviews highlight the excellent location near the beach and town.
Room Quality
8.25
Generally good room quality, but mentioned issues with bed design and some need for renovation.
Amenities
8.25
Basic amenities were noted positively, but some reviews suggest certain upgrades are needed.
Value for Money
7.75
Some guests feel the price is high for the services provided, especially given the lack of air conditioning.
Food and Beverage
8.75
Positive comments regarding breakfast quality and variety.
Overall Experience
8.75
General enjoyment of the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Eco-Friendly Coastal Retreat

Spectacular Dining Experience
Indulge in traditional family dishes at the on-site restaurant with a daily changing menu featuring fresh local ingredients.

Modern Amenities
Enjoy rooms with satellite TV and picturesque views of the sea or garden. The hotel is non-smoking and offers complimentary on-site public parking.

Book your stay at Hotel Les Goelands for an unforgettable eco-friendly coastal getaway.

Important information:

Extra beds can be added upon request only at the time of booking and must be confirmed by the hotel.

Hotel Les Goelands is a fully non-smoking property. Free public parking is available approximately 200 metres away, and private on-site parking is available at an additional cost.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8.5
Based on 249 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
M
MICHEL family_with_children fr
8
Très bon séjour
Pros:

Proximité centre ville et plage
la chambre avait une grande terrasse
Gentillesse du personnel au petit déjeuner

Cons:

Pas de climatisation

2026-08-05 via Nuitee
S
Sabine family_with_children ch
9
Très bien placé, une pension de famille chaleureuse.
Pros:

Personnel très chaleureux ! Merci Isabelle, notre réceptionniste de choc, pour l’energie, la serviabilité et la chaleur !

Cons:

Le patron, rigide, pas agréable

2026-08-03 via Nuitee
C
Camille solo_traveller fr
10
Pros:

Nous avons tout aimé.

2026-07-25 via Nuitee
S
Simon couple gb
9
A comfortable place to stay for our cycle touring trip with helpful staff and own restaurant.
Pros:

Very helpful staff. Secure storage overnight for our cycles. Nice situation with own restaurant which provided good food.

2026-07-24 via Nuitee
M
Marius family_with_children ro
8
Acceptabil
Pros:

Locatia si camera. Personal de intampinare amabil.

Cons:

Acces la etaj exclusiv pe scara. Numar de locuri de parcare insuficiente in incinta.

2026-07-20 via Nuitee
K
Klaus solo_traveller de
9
2026-07-20 via Nuitee
E
Elizabete couple be
8
2026-07-17 via Nuitee
F
François family_with_children fr
9
2026-07-16 via Nuitee
L
Lynn couple gb
9
Great find for an overnight stay
Pros:

Very comfortable room, great to have a plug-in fan in this incredibly hot weather. Parking (€12) onsite was a bonus. The owners were absolutely lovely, extremely welcoming and friendly.

2026-07-12 via Nuitee
M
maria family_with_children es
9
Coqueto, familiar... Acogedor Les Goelands
Pros:

El hotel es una monada, la decoración de la habitación, la tranquilidad de la zona residencial donde se ubica y la amabilidad de Isabella y del dueño han sido algo a destacar.
El desayuno, rico y repleto de productos del Pays Basque, una delicia (aunque echamos algo en falta que hubiera más opciones saladas). Ha sido una gran experiencia alojarnos allí! Además estábamos muy cerca de la playa y del centro de San Juan de Luz.

2026-07-12 via Nuitee
S
Sophie solo_traveller fr
9
Pros:

Hôtel de charme de type Basque, bien situé,dans un quartier très calme tout en étant proche de la plage et du centre de Saint Jean de Luz. Le personnel est sympathique. L'hôtel est propice à la détente on retrouve une ambiance cosy.

Cons:

J'ai tout apprécié !

2026-07-10 via Nuitee
J
Jana couple es
7
2026-07-10 via Nuitee
F
Fernandez family_with_children es
8
Lugar acogedor y bonito muy cerca de España
Pros:

Habitación amplia y limpia con vistas al mar.

Cons:

Que no estuviera incluido el desayuno

2026-07-10 via Nuitee
A
Amal solo_traveller fr
10
Pros:

L'emplacement, le personnel, le petit déjeuner

2026-07-09 via Nuitee
J
Joanne family_with_children ch
8
Pros:

Un hôtel au cachet authentique et à l’esprit familial comme on n’en trouve plus beaucoup.

2026-07-07 via Nuitee
L
Leen M couple be
9
Mooi charmant hotel op een goede locatie.
Pros:

Grote ruime kamer met zicht op zee. Gratis parking in de straat. Zeer goede rustige locatie. Gezellige, gemoedelijke sfeer. Mooie ontbijtruimte met zicht op de groene tuin.

Cons:

Bij het ontbijt moest je bijbetalen als je een eitje wilde. De prijs is al aan de hogere kant, dus dat had er misschien wel bij in gemogen.

2026-07-07 via Nuitee
S
Sofia solo_traveller es
9
2026-07-06 via Nuitee
A
Alejandra family_with_children es
8
2026-07-03 via Nuitee
M
Maria Cristina couple es
10
Recomendable y sin duda repetiremos
Pros:

El trato perfecto. La habitación grande y cómoda, además de que nos pusieron una cuna para el bebé. El parking también fácil.

Cons:

El desayuno era justo, aunque estaba bueno y el bebé tenía su trona.

2026-07-03 via Nuitee
C
cristina solo_traveller es
1
Pros:

No puedo decir nada bueno, son unos estafadores. Me hicieron un cobro de una fianza que nunca me han devuelto, contestando con evasivas.

Cons:

No puedo decir nada bueno, son unos estafadores. Me hicieron un cobro de una fianza que nunca me han devuelto, contestando con evasivas.

2026-07-02 via Nuitee