Hotel Les Goelands

Hotels
8.5 (238 reviews)
4 et 6 avenue Etcheverry , Saint-Jean-de-Luz , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
High price for value
Room discrepancies

Categories

Cleanliness
7.75
Some reviews mentioned issues such as smells in the bathroom and the need for renovations.
Service
9.25
Multiple mentions of friendly and helpful staff, especially Isabella.
Location
9.25
Many reviews highlight the excellent location near the beach and town.
Room Quality
8.25
Generally good room quality, but mentioned issues with bed design and some need for renovation.
Amenities
8.25
Basic amenities were noted positively, but some reviews suggest certain upgrades are needed.
Value for Money
7.75
Some guests feel the price is high for the services provided, especially given the lack of air conditioning.
Food and Beverage
8.75
Positive comments regarding breakfast quality and variety.
Overall Experience
8.75
General enjoyment of the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Eco-Friendly Coastal Retreat

Spectacular Dining Experience
Indulge in traditional family dishes at the on-site restaurant with a daily changing menu featuring fresh local ingredients.

Modern Amenities
Enjoy rooms with satellite TV and picturesque views of the sea or garden. The hotel is non-smoking and offers complimentary on-site public parking.

Book your stay at Hotel Les Goelands for an unforgettable eco-friendly coastal getaway.

Important information:

Extra beds can be added upon request only at the time of booking and must be confirmed by the hotel.

Hotel Les Goelands is a fully non-smoking property. Free public parking is available approximately 200 metres away, and private on-site parking is available at an additional cost.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 238 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
E
Elizabete couple be
8
2026-07-17 via Nuitee
F
François family_with_children fr
9
2026-07-16 via Nuitee
M
maria family_with_children es
9
Coqueto, familiar... Acogedor Les Goelands
Pros:

El hotel es una monada, la decoración de la habitación, la tranquilidad de la zona residencial donde se ubica y la amabilidad de Isabella y del dueño han sido algo a destacar.
El desayuno, rico y repleto de productos del Pays Basque, una delicia (aunque echamos algo en falta que hubiera más opciones saladas). Ha sido una gran experiencia alojarnos allí! Además estábamos muy cerca de la playa y del centro de San Juan de Luz.

2026-07-12 via Nuitee
L
Lynn couple gb
9
Great find for an overnight stay
Pros:

Very comfortable room, great to have a plug-in fan in this incredibly hot weather. Parking (€12) onsite was a bonus. The owners were absolutely lovely, extremely welcoming and friendly.

2026-07-12 via Nuitee
S
Sophie solo_traveller fr
9
Pros:

Hôtel de charme de type Basque, bien situé,dans un quartier très calme tout en étant proche de la plage et du centre de Saint Jean de Luz. Le personnel est sympathique. L'hôtel est propice à la détente on retrouve une ambiance cosy.

Cons:

J'ai tout apprécié !

2026-07-10 via Nuitee
J
Jana couple es
7
2026-07-10 via Nuitee
F
Fernandez family_with_children es
8
Lugar acogedor y bonito muy cerca de España
Pros:

Habitación amplia y limpia con vistas al mar.

Cons:

Que no estuviera incluido el desayuno

2026-07-10 via Nuitee
A
Amal solo_traveller fr
10
Pros:

L'emplacement, le personnel, le petit déjeuner

2026-07-09 via Nuitee
L
Leen M couple be
9
Mooi charmant hotel op een goede locatie.
Pros:

Grote ruime kamer met zicht op zee. Gratis parking in de straat. Zeer goede rustige locatie. Gezellige, gemoedelijke sfeer. Mooie ontbijtruimte met zicht op de groene tuin.

Cons:

Bij het ontbijt moest je bijbetalen als je een eitje wilde. De prijs is al aan de hogere kant, dus dat had er misschien wel bij in gemogen.

2026-07-07 via Nuitee
J
Joanne family_with_children ch
8
Pros:

Un hôtel au cachet authentique et à l’esprit familial comme on n’en trouve plus beaucoup.

2026-07-07 via Nuitee
S
Sofia solo_traveller es
9
2026-07-06 via Nuitee
A
Alejandra family_with_children es
8
2026-07-03 via Nuitee
M
Maria Cristina couple es
10
Recomendable y sin duda repetiremos
Pros:

El trato perfecto. La habitación grande y cómoda, además de que nos pusieron una cuna para el bebé. El parking también fácil.

Cons:

El desayuno era justo, aunque estaba bueno y el bebé tenía su trona.

2026-07-03 via Nuitee
C
cristina solo_traveller es
1
Pros:

No puedo decir nada bueno, son unos estafadores. Me hicieron un cobro de una fianza que nunca me han devuelto, contestando con evasivas.

Cons:

No puedo decir nada bueno, son unos estafadores. Me hicieron un cobro de una fianza que nunca me han devuelto, contestando con evasivas.

2026-07-02 via Nuitee
M
María Del Pilar extended_group cl
9
Volveremos!!!
Pros:

Excelente ubicación del Hotel en un barrio muy lindo y tranquilo. A pocos metros de la playa y caminando al centro en 15 min. La atención del dueño excelente. Muy rico el desayuno. Y muy bien la limpieza.

Cons:

Hotel sin ascensor y sin aire acondicionado.

2026-06-30 via Nuitee
F
Friederike family_with_children at
9
Gerne wieder
Pros:

Sehr schöne Unterkunft, privat geführt, liebevoller Empfang. Traumhafte Lage, zu Fuß über Treppen zum Strad oder ins Zentrum. Da es so heiß war, konnten wir Ende Mai sogar im Atlantik schwimmen gehen.

2026-06-30 via Nuitee
D
DOLMADJIAN couple fr
7
Correct, mais trop chere pour la prestation
Pros:

Emplacement idéal

Cons:

Les oreillers trop mou, manque savonnette.
Fil de la bouilloire trop court

2026-06-29 via Nuitee
G
gregory plouviez solo_traveller fr
5
Dommage.
Pros:

L'emplacement, la propreté , la vue

Cons:

La taille de la chambre et de la salle d'eau (minuscule) , hôtel un peu vieillot et chambre a rafraîchir+++. Pas de clim dans une chambre sous les toits et sans volets. Hôtel*** ??? Prestations médiocre pour cette chambre.

2026-06-29 via Nuitee
C
Claire solo_traveller fr
9
beaucoup de charme, l'impression d'être à la maison et l'accueil est exceptionnel
Pros:

J'ai adoré la décoration, le charme, on a l'impression d'être à la maison et l'accueil est exceptionnel. Un grand plus de pouvoir garder la chambre jusqu'à midi. Magnifique hôtel.

2026-06-29 via Nuitee
S
Searle solo_traveller cl
8
Pros:

El lugar era muy acogedor

2026-06-29 via Nuitee