Hotel Les Goelands

Hotels
8.5 (147 reviews)
4 et 6 avenue Etcheverry , Saint-Jean-de-Luz , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Cleanliness issues
High price for value
Room discrepancies

Categories

Cleanliness
7.75
Some reviews mentioned issues such as smells in the bathroom and the need for renovations.
Service
9.25
Multiple mentions of friendly and helpful staff, especially Isabella.
Location
9.25
Many reviews highlight the excellent location near the beach and town.
Room Quality
8.25
Generally good room quality, but mentioned issues with bed design and some need for renovation.
Amenities
8.25
Basic amenities were noted positively, but some reviews suggest certain upgrades are needed.
Value for Money
7.75
Some guests feel the price is high for the services provided, especially given the lack of air conditioning.
Food and Beverage
8.75
Positive comments regarding breakfast quality and variety.
Overall Experience
8.75
General enjoyment of the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:02

Property Description

Eco-Friendly Coastal Retreat

Spectacular Dining Experience
Indulge in traditional family dishes at the on-site restaurant with a daily changing menu featuring fresh local ingredients.

Modern Amenities
Enjoy rooms with satellite TV and picturesque views of the sea or garden. The hotel is non-smoking and offers complimentary on-site public parking.

Book your stay at Hotel Les Goelands for an unforgettable eco-friendly coastal getaway.

Important information:

Extra beds can be added upon request only at the time of booking and must be confirmed by the hotel.

Private parking is available on site and public parking near the hotel free of charge.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 147 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
D
Daniel • family_with_children • gb
10
Pros:

Excellent family-run hotel, very close to the main tourist attractions in Saint-Jean-de-Luz, but at the same time in a very quiet neighbourhood. Our room was very spacious, comfortable, and spotlessly clean. Staff members were really friendly and welcoming. We will be back the next time we are in Saint-Jean-de-Luz!

2026-04-03 • via Nuitee
G
Gabriela • extended_group • ec
10
Pros:

La habitación muy bonita y cómoda

Cons:

Hemos estado en primavera y durante la madrugada la habitación muy fría. Un poco alejado para caminar en los días fríos.

2026-04-03 • via Nuitee
A
Alexis • family_with_children • fr
10
Pros:

Le charme de l’établissement, la proximité, autant de la mer que de la ville, mais encore, et surtout l’accueil et la gentillesse du personnel.

2026-03-30 • via Nuitee
C
CHARLOT • family_with_children • fr
10
Pros:

Super hôtel avec un accueil d une extrême gentillesse, un accueil comme nous ne voyons plus de nos jours .,

Cons:

Rien c est parfait

2026-03-29 • via Nuitee
X
Xavier • extended_group • es
9
2026-01-23 • via Nuitee
N
Nicolás • extended_group • es
10
2026-01-20 • via Nuitee
E
Elizabeth • couple • gb
9
2026-01-20 • via Nuitee
M
Megan • solo_traveller • us
10
Pros:

Isabella was so incredibly friendly and helpful. I had a beautiful view of the ocean from my room. Such a cozy and quaint spot to stay!

2026-01-19 • via Nuitee
J
jeremie • family_with_children • fr
8
très bien
Pros:

le lieu!le charme!

Cons:

le prix 😂 meme si c’est les prix de nos jours!
payer 300 e une nuit reste fou !

2026-01-19 • via Nuitee
J
Juan • couple • es
8
Pros:

Bien pero mucho dulce y poco salado

2026-01-19 • via Nuitee
A
Ainhoa • family_with_children • es
9
2026-01-19 • via Nuitee
F
Florence • couple • fr
8
Cons:

J’avais appelé pour réserver le parking et cela n’a pas été pris en compte. Aussi j’ai dû me garer dans les rues aux alentours et c’était assez difficile.

2026-01-19 • via Nuitee
N
Norbert • family_with_children • fr
9
2026-01-19 • via Nuitee
B
BRUNO • solo_traveller • fr
8
2026-01-19 • via Nuitee
B
BRUNO • couple • fr
9
Super
Pros:

Ras tout était très bien

2026-01-19 • via Nuitee
N
Nathalie • couple • fr
8
Un très bon séjour
Pros:

Parking véhicule

2025-12-29 • via Nuitee
M
MªEugenia • family_with_children • es
10
2025-12-12 • via Nuitee
L
Lozano Cebada • couple • es
9
2025-12-08 • via Nuitee
J
Johan • couple • se
8
2025-10-31 • via Nuitee
T
Thibault • family_with_children • fr
9
Très bel hôtel, très bien placé, où nous reviendrons avec plaisir.
Pros:

Belle situation au-dessus de la plage.
Belle maison basque, charme de l’ancien.
Grande chambre avec une belle vue sur la baie.
Personnel très sympathique (Isabelle)

Cons:

Lit double avec pieds de lit qui oblige à dormir de travers, je ne trouve pas que ce soit encore de notre époque et ce n’est surtout pas pratique pour les personnes de plus de 1,80m. Un peu dommage.

2025-10-31 • via Nuitee