Mosaik hotel

Hotels
8.6 (956 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 956 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
C
Christelle • couple • fr
10
Weekend détente à l'hôtel Mosaik
Pros:

Accueil parfait, Pia est très attentive et a de bons conseils pour les visites et les restaurants !
Un petit hôtel très sympa à la propreté impeccable.

Cons:

Le bruit de la rue est un petit peu gênant

2026-02-13 • via Nuitee
E
EDWIGE • couple • fr
9
Pros:

Le lieu,l'accueil et la prestation

2026-02-12 • via Nuitee
L
Lisa • couple • us
9
2026-02-12 • via Nuitee
V
veronica • couple • es
9
IDEAL PARA UN FIN DE SEMANA O UNA ESCAPADA DE 3 días
Pros:

La ubicación es buena . La chica que nos atendió MUY AMABLE MUY ATENTA .

Cons:

No tiene ascensor

2026-02-12 • via Nuitee
E
Evelyne • couple • fr
10
Séjour agréable
Pros:

On a adoré l'ambiance cosy et particulièrement l'espace petit déjeuner. Un accueil client très agréable.

Cons:

Rien

2026-02-11 • via Nuitee
B
Baf • couple • fr
10
Pros:

Nous avons apprécié l accueil du personnel.
Nous étions à quelques mètres du centre ville.
L'hôtel dispose d’une terrasse ,très appréciable par beau temps.
L'endroit est très calme.
Je recommande cet hôtel.

2026-02-09 • via Nuitee
F
Freland • couple • fr
8
2026-01-31 • via Nuitee
C
Christele • family_with_children • fr
8
2026-01-30 • via Nuitee
I
Isabelle • solo_traveller • fr
8
2026-01-26 • via Nuitee
C
Calvo Iglesias • family_with_children • es
7
2026-01-25 • via Nuitee
M
Marcel • couple • fr
8
2026-01-20 • via Nuitee
M
michel • couple • fr
10
Magnifique sejour
Pros:

Tout était parfait

2026-01-19 • via Nuitee
V
Vincent • couple • fr
7
2026-01-19 • via Nuitee
M
Myriam • solo_traveller • fr
7
Suffisant pour une nuit
Cons:

Finalement salle de bains inadaptée pour personne valide.
Sas d'entrée avec groom et porte trop lourde ...valide ou pas.
Chambre sur petite terrasse servant de fumoir aux autres ...Pas génial comme vue les mégots dans l'eau des cendriers. Ni pour la tranquillité.
Parking vraiment juste pour entrer, sortir et manœuvrer
.

2026-01-19 • via Nuitee
A
Alexis • extended_group • fr
8
2026-01-19 • via Nuitee
M
Maria • couple • es
8
2026-01-19 • via Nuitee
G
GILLES • couple • fr
8
2026-01-19 • via Nuitee
E
Empar • couple • es
8
Hotel familiar i agradable
Pros:

L'ambient i la neteja

Cons:

Llum artificial a l'habitació poc intensa. Porta lavabo difícil de tancar.

2026-01-19 • via Nuitee
C
Cristina • couple • es
8
2026-01-19 • via Nuitee
L
Lapoule • family_with_children • fr
10
Séjour aux top
Pros:

L’emplacement qui était très bien, et la gentillesse du personnel

Cons:

Les 3 étages à monter

2026-01-19 • via Nuitee