Mosaik hotel

Hotels
8.6 (1142 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1142 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
M
Monica • extended_group • es
9
Comodidad
Pros:

Trato de personal. Ubicación y limpieza

Cons:

Todo bien

2026-05-29 • via Nuitee
J
Justine • couple • fr
10
2026-05-29 • via Nuitee
I
Iskra • extended_group • bg
10
2026-05-29 • via Nuitee
T
Thomas • couple • fr
7
Très bon rapport qualité / prix
Pros:

Emplacement , confort

Cons:

Salle de bain , odeur de renfermé

2026-05-29 • via Nuitee
F
Franziska • couple • ch
10
Schönes, zentral gelegenes Hotel
Pros:

Grosszügiges Zimmer, super zentral gelegen, freundlicher Empfang,

2026-05-28 • via Nuitee
A
Angel • solo_traveller • es
7
2026-05-28 • via Nuitee
M
Maddi • couple • es
8
Pros:

Very friendly and close to town.

2026-05-28 • via Nuitee
T
Thomas • solo_traveller • dk
7
2026-05-28 • via Nuitee
D
Doris • couple • ch
9
Stilvoll eingerichtetes Hotel im Zentrum
Pros:

Sehr hübsch eingerichtetes Zimmer und Hotel, nahe beim Zentrum.
Wir konnten unsere Fahrräder sicher in der Garage abstellen.

Cons:

Zimmer und Bad waren ziemlich klein

2026-05-27 • via Nuitee
S
stephanie • solo_traveller • fr
10
2026-05-27 • via Nuitee
H
Helene • couple • ch
8
Pros:

Super emplacement
Personnel et accueil parfait
Moderne et fonctionnel

Cons:

Un peu bruyant.

2026-05-27 • via Nuitee
R
Rosalia • solo_traveller • fr
10
Pros:

Un super adresse, un 10 sur 10 sans hésiter. La courtoisie,la gentillesse, l'emplacement et le cadre font de cet hotel un choix hautement recomendé.Merci a vous totes et à vous tous.

2026-05-26 • via Nuitee
P
processe • couple • fr
8
très bon rapport qualité prix
Pros:

emplacement idéal, très bonne isolation, petit déjeuner très bien, personnel au top

Cons:

petit bémol sur le manque d'ascenseur et le fait que la terrasse ,pas d'accès sans marche depuis la salle du petit déjeuner

2026-05-26 • via Nuitee
• couple • fr
9
2026-05-26 • via Nuitee
G
Gabriela • solo_traveller • uy
8
Muy buena ubicación , con limitaciones por falta de ascensor
Pros:

Ubicación , atención del personal

Cons:

Sin ascensor

2026-05-25 • via Nuitee
D
Delph • couple • fr
10
Nous y reviendrons !
Pros:

L’emplacement est top, l’hôtel est vraiment très sympa et l’accueil très chaleureux ! Le petit déjeuner était délicieux avec du choix

2026-05-25 • via Nuitee
S
SOTIRIOS • solo_traveller • fr
10
2026-05-25 • via Nuitee
H
helene • solo_traveller • fr
7
Pros:

L amabilité du personnel

Cons:

Pas de salle de bain: lavabo et douche dans la chambre !

2026-05-25 • via Nuitee
M
Margreth • solo_traveller • se
10
Pros:

Centralt läge, gångavstånd till saluhall/marknaden, hamnen, restauranger och stranden. Vänligt vänliga och hjälpsamma ägare.

Cons:

Allt var bra.

2026-05-23 • via Nuitee
E
ELENA • solo_traveller • es
10
Recomendado 100%
Pros:

Muy atentos y muy limpio

Cons:

No hay ascensor

2026-05-23 • via Nuitee