Mosaik hotel

Hotels
8.6 (1194 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1194 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
S
Sonia • couple • es
10
Un alojamiento con encanto y gran amabilidad del personal
Pros:

Era muy cómodo
Tanto la dueña como las personas q trabajan allí fueron encantadoras, amables, serviciales y resolvieron mis dudas con gran amabilidad.
El desayuno estaba delicioso , productos muy sabrosos y de calidad, la ubicación estaba muy correcta y pudimos aparcar gratis por los alrededores….
El alojamiento estaba muy cuidado en detalles y limpio

Cons:

Sin ascensor las habitaciones un poco pequeñas para lo q estoy acostumbrada

2026-06-27 • via Nuitee
J
JESSICA • solo_traveller • es
10
Pros:

La amabilidad del personal, la ubicación tan céntrica, el apartamento con todos los utensilios necesarios en el caso de que desees cocinar y/o comer allí. Todo excepcional.

Cons:

Para nosotros no fue problema pero para gente que tenga problemas de movilidad el hecho de que no disponga ascensor podría llegar a ser incómodo o limitante.

2026-06-27 • via Nuitee
W
wbroek • couple • nl
8
Goed georganiseerd familiehotel
Pros:

Vriendelijke en behulpzame medewerkers en eigenaren. Leuk en compleet appartement met goed bed. Fijne douche.
Airco was ok, maakte wel redelijk wat geluid. Goed en compleet ontbijt.

Cons:

We zaten op de bovenste verdieping. Dat was wel een aanslag op onze conditie, aangezien er geen lift is.

2026-06-26 • via Nuitee
G
Gelte • solo_traveller • ch
8
Pros:

L'emplacement, la gentillesse du personnel

Cons:

La climatisation très bruyante car ancienne. Pénible la nuit.
Le parking prévu pour des voitures des années 60, difficile pour y accéder avec une grande voiture.

2026-06-25 • via Nuitee
P
pascal • solo_traveller • fr
9
2026-06-25 • via Nuitee
E
Enrico • couple • it
10
Pros:

Personale gentilissimo.
Ottima colazione
Buona posizione… in 5 minuti a piedi si arriva alla spiaggia

2026-06-24 • via Nuitee
Q
Quezada • solo_traveller • cl
10
2026-06-23 • via Nuitee
N
NAGORE • solo_traveller • es
8
Pros:

Muy acogedor. Personal muy amable y ubicación perfecta

2026-06-22 • via Nuitee
A
Annick • solo_traveller • fr
8
Cons:

Pas d'accès à la terrasse

2026-06-21 • via Nuitee
A
Antonio Francisco • solo_traveller • es
8
Pros:

Amabilidad del personal

Cons:

Debería mejorar el aislamiento exterior así como la variedad en frutas

2026-06-21 • via Nuitee
O
olivier • couple • fr
10
2026-06-21 • via Nuitee
C
Cyrille • solo_traveller • fr
9
très bien
Pros:

l’accueil et l’emplacement

Cons:

rien

2026-06-20 • via Nuitee
S
Simone • solo_traveller • it
7
Buono per una notte
Pros:

Colazione piccola, ma molto buona con prodotti locali.
Parcheggio privato a 20€/notte, molto molto piccolo e sotterraneo.
Camere piccolissime, essenziali per una notte.
Posizione centrale al centro città.

Cons:

Le camere davvero troppo piccole.

2026-06-19 • via Nuitee
A
ALAIN • solo_traveller • fr
8
Pros:

Accueil
Emplacement
Terrasse
Parking

Cons:

Salle de bain

Manque de rideaux dans la chambre

2026-06-18 • via Nuitee
V
Vaudoit • couple • fr
7
2026-06-18 • via Nuitee
M
Mendiondo • solo_traveller • fr
9
2026-06-18 • via Nuitee
B
Blandine • solo_traveller • fr
10
Pros:

L'accueil chaleureux et la disponibilité du personnel (arrivée en avance avec chambre déjà prête, dépose et récupération des bagages facilitées, conseils et infos données).
Le petit déjeuner avec produits locaux excellent !

2026-06-17 • via Nuitee
M
Michel • solo_traveller • fr
8
Établissement agréable
Pros:

Bon emplacement, accueil chaleureux, super petit déjeuner

Cons:

Grande chambre LA FAMILIA agréable mais donne sur la rue qui est parfois passante et un peu bruyante.
NB : Pas d'ascenseur et 3 étages...

2026-06-17 • via Nuitee
M
MARÍA INMACULADA • solo_traveller • es
8
Pros:

Nos ha gustado todo.

2026-06-16 • via Nuitee
C
claude • couple • fr
8
Bel etablissement super bien situé , a refaire.
Pros:

Très bon accueil a l’écoute de nos besoins. De bon conseil pour la découverte de la région.
Petit déjeuner excellent et copieux.
Belle propreté des lieux.

Cons:

Stipuler que le parking mis a disposition est payant.
La chambre qui nous fut attribué un peu exiguë.

2026-06-15 • via Nuitee