Mosaik hotel

Hotels
8.6 (1290 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , FR
+33 5 59 26 11 90

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

8.6
Based on 1290 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
J
Jean Pierre • couple • ch
10
Pros:

La situation : proche du centre et des plages. Personnel souriant, agréable. Super petit dejeuner. Bonne literie.
Propreté irréprochable. Le patio agréable endroit pour lire tranquilement.

Cons:

Notre chambre était très petite, en cas de mauvais temps, on ne saurait pas où se tenir. Nous avons une semaine de soleil donc pas de problèmr

2026-10-17 • via Nuitee
I
Iratxe • family_with_children • es
10
Un hotel coqueto con una recepcionista de 10
Pros:

La amabilidad y atención de recepción por Lousie fue extraordinaria. Gran profesional, buena gente. Nos hizo sentir como en casa, siempre dispuesta y sonriente, siempre deseando hacerte la estancia agradable y dando explicaciones y facilidades en todo. Un lujo de trato.
El lugar es limpio, coqueta su terraza, bien ubicado y sus productos de buena calidad. El desayuno estupendo, todo fenomenal.
Volvería sin dudarlo allí mismo. Muchas gracias. Merci beaucoup.

2026-10-16 • via Nuitee
P
Phillookout • couple • fr
9
2026-10-16 • via Nuitee
C
Chantal • couple • fr
9
2026-10-16 • via Nuitee
F
Fernando • couple • ph
9
2026-10-15 • via Nuitee
A
Ander • family_with_children • es
9
Pros:

El trato del personal.
La amplitud del apartamento

2026-10-15 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
9
Pros:

Ubicación y amabilidad del personal

Cons:

Nada

2026-10-14 • via Nuitee
D
David • family_with_children • gb
8
Pros:

Location. Comfortable and clean. Good friendly service.

Cons:

Difficulty parking. No lift.

2026-10-14 • via Nuitee
D
danielle • solo_traveller • fr
7
Très bon emplacement et le personnel est très gentil le défaut est le manque d insonorisation
Pros:

Peu de chambres et très bien localisé près des plages et du centre ville

Cons:

Aucune insonorisation

2026-10-14 • via Nuitee
J
JOANA • solo_traveller • es
9
Pros:

La atención de la persona de recepción, muy amable y atenta, la habitación familiar amplia y con todo lo necesario, muy limpio todo y la ubicación cercana a todos los puntos se interés de Donibane Lohizune

2026-10-13 • via Nuitee
C
claude-annik • family_with_children • be
8
Pros:

Accueil, propreté, petit dejeuner

Cons:

Trop chaud dans la chambre et trop de bruit si on ouvrait la fenêtre

2026-10-13 • via Nuitee
T
tariwa • solo_traveller • ch
7
Kleines Hotel
Pros:

Etwas abseits in einer ruhigen Seitenstrasse. Die Dame an der Rezeption war äusserst freundlich und aufmerksam.

Cons:

Zimmer und Bad sind sehr klein. Und es ist EXTREM ringhörig. Man hört leider auch die Toilettengänge der Nachbarn.
Die Garageneinfahrt ist sehr eng, wie erwähnt, mit einem besonderen Knick darin. Das rein- und rausfahren ist eine Herausforderung.

2026-10-12 • via Nuitee
H
Harald • solo_traveller • fr
8
2026-10-12 • via Nuitee
K
Krista • couple • us
10
Great stay and great staff
Pros:

Very well located close to everything on foot. Cute and modern with a little shop of local goods inside. Comfortable and clean room. Breakfast was great. Staff was very friendly and helpful.

2026-10-12 • via Nuitee
O
Oliver • extended_group • de
9
2026-10-11 • via Nuitee
M
MICHELLE • solo_traveller • fr
10
Excellent séjour
Pros:

Très bon accueil, hôtel familial, tout était parfait
Proche du centre de Saint-Jean-de-Luz et de la plage, on peut tout faire à pied

2026-10-11 • via Nuitee
A
Alain • solo_traveller • fr
8
Pros:

La qualité de l'accueil et le petit jardin intérieur

Cons:

La remontée de mauvaises odeurs dans la salle d'eau

2026-10-09 • via Nuitee
C
Corina • couple • ch
9
2026-10-09 • via Nuitee
M
Morgane D' • couple • fr
9
Je le conseille pour se déplacer dans Saint Jean de Luz.
Pros:

Très bien reçu.
Personnels très attentionnés et attentifs à nos demandes.
Très bien placé pour se déplacer dans Saint Jean de Luz.
Je le conseille.

2026-10-09 • via Nuitee
R
Rebeca • extended_group • es
8
2026-10-09 • via Nuitee