Mosaik hotel

Hotels
8.6 (1004 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1004 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
G
Gary • couple • gb
10
Pros:

Excellent location great host lovely rooms don’t miss this great hotel

2026-03-28 • via Nuitee
M
Margarita • family_with_children • es
9
2026-03-28 • via Nuitee
A
Ana Isabel • family_with_children • es
8
Pros:

Personal y acceso

Cons:

Puerta del baño

2026-03-26 • via Nuitee
B
bernadette • family_with_children • fr
9
2026-03-25 • via Nuitee
A
Allan • extended_group • gb
10
Expectations exceeded.
Pros:

Everything was great. Excellent restaurant recommendations in St Jean de Luz.

2026-03-25 • via Nuitee
J
james • couple • gb
9
2026-03-23 • via Nuitee
S
sandrine • family_with_children • fr
8
je recommande cet hôtel
Pros:

L'hôtel est trés agréable, les propriétaires sont serviables et les chambres confortables. Le buffet du petit déjeuner est composé de produit locaux de trés bonne qualité.

Cons:

le tarif du parking est un peu élevé

2026-03-23 • via Nuitee
J
Jesús Juan • couple • es
8
Pequeña escapada a lugar con encanto.
Pros:

Desayuno muy bueno y los productos de calidad. Restaurante acogedor

Cons:

El lavabo estaba bastante atascado y lo tuvimos que desatascar nosotros .
Ducha sin mampara que hacía que salpicará el agua por todo el baño.

2026-03-23 • via Nuitee
C
Christophe • solo_traveller • fr
8
Amabilité des hôteliers, rapport qualité prix imbattable !
Pros:

Accueil, Amabilité du personnel, confort des chambres, propreté et situation géographique.

Cons:

Accès au parking très étroit pour des voitures de taille moyenne maximum.

2026-03-22 • via Nuitee
E
emmanuelle • extended_group • fr
10
Très agréable , accueil sympathique, établissement confortable et au cœur de la ville, permettant ainsi de profiter de b
Pros:

L’accueil extrêmement sympathique et l’emplacement idéal dans la ville.

2026-03-22 • via Nuitee
A
Ana Victoria • solo_traveller • es
10
2026-03-21 • via Nuitee
A
Ana Victoria • extended_group • es
10
2026-03-21 • via Nuitee
E
Enrique • solo_traveller • es
8
2026-03-20 • via Nuitee
S
Stephane • solo_traveller • fr
10
Bel accueil et chambre agréable
Pros:

L’accueil. La chambre petite mais parfaitement équipée.

Cons:

Rien

2026-03-20 • via Nuitee
B
begoña • couple • es
9
Muy agradable
Pros:

Cómodo

Cons:

Nada

2026-03-20 • via Nuitee
C
charly • family_with_children • fr
10
Pros:

Nous avons apprécié l'accueil.
Très gentil et très à l'écoute.
Merci pour tout.

2026-03-19 • via Nuitee
J
Julie • couple • us
10
2026-03-19 • via Nuitee
J
JJF • family_with_children • fr
8
2026-03-19 • via Nuitee
S
Stephane • couple • fr
9
Très bonne adresse pour Saint Jean de Luz
Pros:

Proche du centre historique et de la grande plage, on peut tout faire à pied. La chambre très joliment décorée était au calme côté patio.
Parking gratuit disponible à proximité (hors saison nous avons trouvé de la place). Accueil très agréable et petit déjeuner complet. Bref une très bonne adresse pour Saint Jean de Luz

Cons:

Rien

2026-03-19 • via Nuitee
F
Frederic • couple • fr
10
Superbe étape hélas trop courte.
Pros:

Le petit déjeuner est juste délicieux avec de bons produits locaux. Les propriétaires sont tous les deux adorables et ont le sens de l'accueil. Nous n'hésiterons pas à y refaire étape.

Cons:

Parking un peu cher pour une nuit mais utile néanmoins.

2026-03-18 • via Nuitee