Mosaik hotel

Hotels
8.6 (1106 reviews)
56 Bd Victor Hugo , Saint-Jean-de-Luz , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Great Location
Cons:
Noise Issues
Bathroom Maintenance

Categories

Cleanliness
8.3
Some reviews mention issues with maintenance and humidity in the bathroom.
Service
9.1
Numerous reviews highlight the staff's friendliness and helpfulness.
Location
9.1
Guests frequently praise the hotel's central location.
Room Quality
7.6
Mixed sentiments; some rooms reported issues with noise insulation and bed comfort.
Amenities
8.6
Standard amenities reported, with occasional mentions of missing features.
Value for Money
8.4
Generally considered fair, though some mentioned comfort issues.
Food and Beverage
9.1
Many guests enjoyed the breakfast and local food quality.
Overall Experience
8.6
Overall positive feedback despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:03

Property Description

Charming Hotel in Saint-Jean-de-Luz

Convenient Location: Situated in the heart of Saint-Jean-de-Luz, Mosaikhotel is a stone's throw away from the bustling pedestrian area, offering easy access to local attractions.

Comfortable Accommodations: Guests can enjoy well-appointed rooms with modern amenities including air conditioning, TV, and en suite facilities. The complimentary Wi-Fi ensures you stay connected throughout your stay.

Explore the Surroundings: With the port, beach, and thalassotherapy centre just 300 meters away, Mosaikhotel provides the perfect starting point for exploring the vibrant culture of Pays Basque and the stunning Pyrénées mountains.

Book your stay at Mosaikhotel now and experience the best of Saint-Jean-de-Luz!

Important information:

Please note that parking is subject to availability due to limited spaces.

Please note that the hotel does not have elevatorParking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1106 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.1
Overall Experience: 8.6
A
Ashley • couple • gb
10
Would definitely stay again when travelling through France
Pros:

Really lovely stay, the hosts were excellent, convenient location for exploring all of Jean de Luz, room was very comfortable and clean, staff were lovely, breakfast excellent

Cons:

Only slight little problem was getting our estate car into the garage, but at least we knew it was safe, if not a challenging operation!!!!

2026-05-23 • via Nuitee
C
Carine • solo_traveller • fr
9
2026-05-23 • via Nuitee
M
Margreth • solo_traveller • se
10
Pros:

Centralt läge, gångavstånd till saluhall/marknaden, hamnen, restauranger och stranden. Vänligt vänliga och hjälpsamma ägare.

Cons:

Allt var bra.

2026-05-23 • via Nuitee
E
ELENA • solo_traveller • es
10
Recomendado 100%
Pros:

Muy atentos y muy limpio

Cons:

No hay ascensor

2026-05-23 • via Nuitee
S
Stephanois • solo_traveller • fr
10
Pros:

Cet hôtel très bien situé est un petit cocon familial où tout est génial l accueil chaleureux le petit déjeuner d une qualité rare les chambres confortables
Bref vivement qu on y revienne

2026-05-22 • via Nuitee
M
mathieu • solo_traveller • fr
10
2026-05-22 • via Nuitee
E
Emmanuelle • extended_group • fr
10
2026-05-22 • via Nuitee
M
Martina • solo_traveller • de
8
Pros:

Das Zimmer war einfach, zweckmäßig und sauber, der Frühstücksraum erschien neu renoviert und schön. Das Frühstück war in Ordnung. Hervorzuheben ist die familiäre Atmosphäre und die Freundlichkeit des Personals.

Cons:

Der Preis war m.E. zu hoch, was jedoch daran liegen kann, dass just an dem Wochenende eine Fliegershow am Strand stattfand.

2026-05-21 • via Nuitee
P
Philippe • couple • fr
10
Parfait
Pros:

Emplacement, qualité de l’hôtel, tranquillité, propriétaires très aimables et très impliqués dans le bien être des locataires.

Cons:

Rien

2026-05-21 • via Nuitee
P
PATRICIA • couple • be
9
Séjour agréable … nous y aurions bien séjourné plus longtemps .
Pros:

La gentillesse et l’amabilité des hôtes. Le déjeuner comprend des produits savoureux et de grande qualité . La situation centrale de l’hôtel mérite également d’être souligné .

Cons:

Rien

2026-05-21 • via Nuitee
M
M R Guadalupe • solo_traveller • es
10
Una estancia tranquila y cómoda.
Pros:

Me gustó que estuviera en el centro de la ciudad. Fui sola con mi perrita. Me gustó la habitación estaba bonita y limpia. El personal fue súper amable. Aparqué al lado del hotel, con lo cual no necesité utilizar el parking del hotel.

Cons:

Todo bien.

2026-05-21 • via Nuitee
K
karine • extended_group • be
9
Très beau séjour
Pros:

Accueil,confort, très bon petit déjeuner

Cons:

Absence ascenseur

2026-05-20 • via Nuitee
G
GERAUD • couple • fr
10
2026-05-19 • via Nuitee
N
Nicolas • couple • fr
8
Vraiment bien
Pros:

Le calme, la deco fait avec beaucoup de goût
La proximité du centre ville et de la plage

2026-05-19 • via Nuitee
J
Jean-Paul • couple • fr
5
Bof
Pros:

L’emplacement et la gentillesse du gérant et personnel.

Cons:

Le bruit! La 1ere nuit fut un cauchemar avec du bruit extérieur et surtout intérieur. Heureusement, nous avons pu être déplacés dans une chambre beaucoup plus calme pour la 2eme nuit

2026-05-18 • via Nuitee
E
Elisabeth • solo_traveller • fr
9
Séjour très agréable
Pros:

C'est un hôtel très bien placé et géré par des propriétaires très sympathiques.
La chambre était très propre ainsi que la salle d'eau il manque juste pour ma part une touche déco plus personnalisée mais ce n'est que mon avis !
Le brunch possible jusqu'à 11h est délicieux

2026-05-17 • via Nuitee
V
Vicki • solo_traveller • us
10
Pros:

The managers were so accommodating. We had to move to another room and it was fabulous

2026-05-17 • via Nuitee
S
Sabrina • solo_traveller • fr
10
Pros:

L'emplacement, l'accueil du personnel

Cons:

Le canapé pas terrible

2026-05-17 • via Nuitee
A
Alicia • solo_traveller • es
10
2026-05-16 • via Nuitee
M
Michel • couple • fr
10
Pros:

tout très bien

2026-05-16 • via Nuitee