Hôtel du Palais de l'Isle

Hotels
8.4 (2705 reviews)
13 Rue Perriere , Annecy , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Staff helpfulness
Magical ambiance during Christmas
Cons:
Room size
Amenities need improvement
Cleanliness concerns

Categories

Cleanliness
7.65
Some concerns about room cleanliness and small amenities needing maintenance.
Service
9.15
The staff is reported to be very helpful and kind, enhancing the experience.
Location
9.65
Perfect location reported by many guests, especially for Christmas activities.
Room Quality
7.15
Rooms described as cramped and some not meeting modern standards.
Amenities
8.15
Basic amenities mentioned, but some found to be lacking or small.
Value for Money
8.35
Mixed feelings on pricing versus quality received, especially in certain rooms.
Food and Beverage
8.55
Food quality praised but variety lacking for hot meals.
Overall Experience
8.55
Overall good experience with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Historic Charm and Modern Comforts

Individually-Decorated Rooms with Scenic Views
Experience the beauty of Annency from your room with views of canals, the medieval castle, or the town. Each room offers satellite TV, WiFi, and a private bathroom for your convenience.

Delicious Breakfast and Relaxing Bar
Start your day with a buffet breakfast at Palais de l’Isle. Unwind with a drink at the bar or grab a snack jar for a quick bite.

Convenient Location and Special Discounts
Located near Lake Annecy and the cathedral, Hôtel du Palais de l'Isle offers easy access to the city's attractions. Enjoy discounted rates at 3 nearby public car parks.

Book your stay now to enjoy a perfect blend of history and comfort at Hôtel du Palais de l'Isle!

Important information:

Children's breakfast price at 8€Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2705 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jessica • solo_traveller • ch
8
2026-04-18 • via Nuitee
R
RONGEAT • couple • fr
1
Pros:

Proximite centre ville

Cons:

Chambre sur cour. Clim non operationnel. Si on ouvrait la fenetre odeur de frites, bruit de verre toute la nuit, bruit de grouoe frigo, m...e de pigeons sur le rebord fenetre.

2026-04-17 • via Nuitee
T
terry • solo_traveller • us
10
Pros:

Excellent location and service

2026-04-17 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-04-17 • via Nuitee
J
Jacques • solo_traveller • ch
4
Pros:

Emplacement dans la ville

Cons:

Moquette au sol chambre très sale.
Photos mensongères
Accès chambre avec ascenseur très lent

2026-04-17 • via Nuitee
G
Gabriel • couple • ch
7
Gut
Pros:

Lage des Hotels in der Mitte der Altstadt von Annecy. Auch die Betten im Zimmer waren sehr gut.

Cons:

Defekt in der Dusche

2026-04-17 • via Nuitee
C
Cadiou • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Adrian • solo_traveller • ar
8
Pros:

Ubicación y calidez de habitación

Cons:

Muy ajustado el espacio

2026-04-15 • via Nuitee
Ákos • couple • hu
4
Good location, nothing more
Pros:

Very good location in the historic city center

Cons:

The hotel has no parking even though it is indicated on booking.com (we had to park ~500m away which was super uncomfortable with bags and dog), the bathroom and the toilet was unaccaptebly unhygenic (see pictures), they charged 15 euros/day for the dog but dogs are not allowed in the breakfast place (when I look for a dog-friendly hotel and I pay additional money for it, I don't want to leave the dog in the room, that is exactly what I wanted to avoid).

2026-04-15 • via Nuitee
V
Valerie • couple • ch
9
2026-04-14 • via Nuitee
E
Eagle • solo_traveller • gb
8
Great priced hotel in middle of Old Town
Pros:

Staff amazing, very helpful. Able to change rooms for 10 euro extra per night. Breakfast was good.
Position was just wonderful. Middle of old town and lake 3 mins walk. Bus and train stations 30 minutes away.
So many cafe end restaurants near by.
Comfy beds and wonderful pillows.
Would Def stay again and recommend!!

Cons:

First room we had was up some dubious stairs in the roof. Very tiny, could just about walk round bed.
There is no bar. You can buy beer or wine in the reception/breakfast room, but not a bar.
Carpet in our room had a couple of stains and duvets needed replacing as quite small.

2026-04-14 • via Nuitee
N
Niki • solo_traveller • cy
10
2026-04-14 • via Nuitee
E
Elin • couple • ch
10
2026-04-14 • via Nuitee
N
NURIA • solo_traveller • fr
7
2026-04-13 • via Nuitee
J
john • solo_traveller • hk
9
Comfortable and great location in Annecy
Pros:

Great location, right next door to the canal. Nice balcony.

Cons:

Wished that Booking.com can provide us with a easier to follow directions, and to warn us that not accessible by car to the door lstepl

2026-04-12 • via Nuitee
E
Emma • couple • gb
10
2026-04-12 • via Nuitee
J
Joana • solo_traveller • pt
8
2026-04-12 • via Nuitee
C
Christoph • couple • ch
9
Séjour en amoureux inoubliable!
Pros:

Emplacement IDÉAL! Chambre toute confortable avec une belle vue

Cons:

La douche mansardée… je mesure 179cm et difficile de se doucher debout dans la baignoire.

2026-04-12 • via Nuitee
M
Maude • couple • ch
10
2026-04-12 • via Nuitee
N
Nicolas • couple • ch
8
2026-04-11 • via Nuitee