Catalonia Oro Negro

Hotels
Catalonia Hotels & Resorts
8 (3045 reviews)
Arquitecto Gómez Cuesta, 14 , Arona , es

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Poor cleanliness
Dated rooms

Categories

Cleanliness
6.25
Many comments highlighted the poor state of cleanliness and dated rooms.
Service
8.75
Staff were generally friendly, but there were complaints about the front desk staff.
Location
8.75
Convenient location near clubs and beaches, with good access to public transport.
Room Quality
6.25
Mentioned rooms were old and in poor condition; some upgrades required.
Amenities
9.25
Great pool and food amenities received positive feedback.
Value for Money
7.25
Comments indicate it is expensive for what is offered, particularly concerning room quality.
Food and Beverage
9.25
Food was broadly praised and well-presented throughout reviews.
Overall Experience
8.25
Mixed overall experience with some highlights in service and food, but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:50

Property Description

Luxurious Amenities and Services

Catalonia Oro Negro offers a range of luxurious amenities to ensure a comfortable stay. From free WiFi to a large outdoor swimming pool, guests can relax and unwind in style. Premium rooms even have access to a rooftop pool for exclusive use.

Delicious Dining Options

Indulge in a buffet breakfast, lunch, and dinner at the hotel's restaurant. With two bars on-site, including the lively Show Bar for evening entertainment, guests can enjoy a variety of culinary delights and refreshing drinks throughout their stay.

Relaxation and Recreation

Guests can stay active at the modern gym or participate in daytime activities like aerobics, table tennis, and volley ball. For relaxation, the Alegria spa offers rejuvenating massage services, while the terrace, garden, and children's playground provide ample space to unwind.

Book your stay at Catalonia Oro Negro now and experience the perfect blend of luxury and comfort in Tenerife!

Important information:


Please note that only one dog or cat under 20 kg per room is allowed (upon request). Supplement of €22 night/animal and deposit of €200.

Credit cardholder must match guest name or provide authorization.

Please note that guests under 18 are not allowed in the rooftop pool.

Dress code at the Oro Negro restaurant: beach shoes, tank tops or swimsuits are not allowed in the buffet.

Please note there will be a surcharge for local and international calls.


Please note there will be a surcharge for a safety deposit box except for the premium room.

Please note that as with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.

The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3045 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.25
Amenities: 9.25
Value for Money: 7.25
Food and Beverage: 9.25
Overall Experience: 8.25
V
V4994BLchristopherk Friends getaway
10
Long weekend stay
Pros:

Stayed here last weekend Fri to mon room 217....lorraine on reception friendly and helpful... Booked a return miini buus picked us up outside.... Room fine comfy bed... Shower good and. Mini fridge.... Breakfast all good... Plenty of choice... Would reccomennd... Good location not far from anywhere.... Shame it was cloudy and overcast🤣.... Left few hours early but all fine at airport... Depart gate A not C....

2026-03-12 via Tripadvisor
R
ronwN7398SG Couples
6
Not what we supposed to have
Pros:

Food was ok but varied most of time wether it was hot or cold All dinner plates were always cold never had a warm plate .Room was a premium room but the room we had 104 was mostly shaded and only got a bit of sun on the terrace Outside was a bit scruffy with a old towel thrown from a balcony into a tree been there before we got in appartment and was still there 10 days after. We had paid for Wi-Fi in room but this only worked for a few days complained to reception but got no joy saying we would have to change rooms if we wanted wi fi but this was for a bog standard room not a premium room found out later on that our room was not the only one having problems. The air conditioning never worked and the ceiling fan was hit and miss also had problems with patio opening and shutting They was a problem with a group of young men jumping into pool fully clothed and coming back at 2am very noisy and slamming doors Locattion was good but it was up a hill

2026-03-12 via Tripadvisor
V
Vincenzo couple it
9
Da ritornare
Pros:

La vista mare dal balcone 7'piano, posizionato vicino al centro e mare ,da 10. 15minuti Poi se parlo della colazione ottima e ben servita..da ritornarci..Vincenzo M.

Cons:

Nulla da dire..

2026-03-12 via Nuitee
H
Hanne solo_traveller be
9
2026-03-11 via Nuitee
F
Frau couple de
8
Pros:

War zum zweiten Mal dort, das sagt ja schon alles

2026-03-10 via Nuitee
L
Lea couple fr
9
Super
Pros:

Tout

2026-03-10 via Nuitee
I
irene extended_group ie
10
Excellent location, very clean and no noise during the night.
Pros:

Location for us was ideal, near to the airport, we had a very flight on the day we were checking out, and the staff went out of their way to have the breakfast room open for us at 6.30am.

2026-03-10 via Nuitee
A
Anikó family_with_children hu
10
Pros:

Minden tökéletes volt. Svédasztalos reggeli és vacsora nagyon finom, óriási választék. Személyzet minden tagja nagyon kedves, segítőkész volt. Szállodával szemben nagy parkoló van, mindig sikerült parkolóhelyet találni.

Cons:

Minden tökéletes volt.

2026-03-09 via Nuitee
A
Aivo solo_traveller ie
9
Pros:

It's in really good location 😌 👌

Cons:

The elevator was ridiculous, took me 30 min to get down from 9th floor, it was going down to third floor and then to the 10th floor. And it was going on for a while like that.

2026-03-09 via Nuitee
A
Aline solo_traveller ie
10
2026-03-09 via Nuitee
6
690michellep Couples Leeds, West Yorkshire, England
10
Great hotel
Pros:

Lovely hotel and fabulous staff. Very clean through out, no negatives that we experienced, always something nice to choose to eat at the restaurant. Clean pool area. Room lovely and spacious.

2026-03-08 via Tripadvisor
K
katiapanza couple it
8
Pros:

Camera superiore a quella prenotata

Cons:

Operatore all ingresso del ristorante troppo direttivo e rigido
Ristorante location da modernizzare
Reception super

2026-03-08 via Nuitee
H
HolidayJane123456 Friends getaway United Kingdom
8
Brilliant Holiday
Pros:

I visited this hotel with a group of girl friends and we loved it so much we are booking to go back the same time next year.
Location is fabulous , within a five minute walk of bars and shops.
The staff in the hotel are lovely and go above and beyond to make your stay a pleasant one .
The food in the hotel is lovely , so much so we ate there every night.
The entertainment was really good too.
The rooms and corridors are dated , but they are cleaned every day , lets face it your not in your room that much !
The pool area is modern and spotlessly clean.
This is a gem of a hotel

2026-03-07 via Tripadvisor
M
Max solo_traveller it
9
Ottimo soggiorno
Pros:

Personale molto gentile e colazione molto ben fornita.

2026-03-07 via Nuitee
S
Stephanie couple de
7
2026-03-07 via Nuitee
J
Jan couple nl
8
prima
Cons:

geen waterkoker op de hotelkamer

2026-03-07 via Nuitee
2
201wendyn Couples
6
Oro negro
Pros:

Our room 222 was looking very tired and is in need of renovations. Never looked clean. Bathroom had a sewerage smell.
Restaurant staff great. Food was poor and never hot. Maybe had one good meal. Had to buy water on an evening to have with our meal. Most places supply water. Never saw the hallway get cleaned it needed a good mop. No kettle or tea making facilities in your room unless you upgrade.

2026-03-06 via Tripadvisor
D
Diego solo_traveller es
7
Buena noche de paso
Pros:

La habitación muy limpia y renovada

Cons:

Las infraestructuras del hotel en general estaban un poco anticuadas

2026-03-05 via Nuitee
A
Antonella couple it
8
Pros:

La posizione

Cons:

Potrebbero migliorare la pulizia delle stanze

2026-03-05 via Nuitee
P
Phil solo_traveller ie
9
Enjoyable
Pros:

Room 444 superb with big balcony it made my trip. I didn't have to go down to secure bed , beside pool. Fabulous. Privacy was lovely. So relaxing in this hotel.

Cons:

Can't think of anything.

2026-03-05 via Nuitee