Catalonia Excelsior

Hotels
•
Catalonia Hotels & Resorts
8.6 (3512 reviews)
Barcelonina, 5 , Valencia , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Unhelpful reception
Heating problems

Categories

Cleanliness
8.1
Multiple reviews expressed concerns about cleanliness in relation to room smells and maintenance issues.
Service
9.1
Staff was generally described as friendly and accommodating, although some found reception less helpful.
Location
9.6
Numerous reviews praised the location as ideal, convenient, and close to major attractions.
Room Quality
8.1
Complaints about the heating and room conditions noted; overall comfort was mentioned positively by some reviewers.
Amenities
8.1
Amenities were adequate but lacked certain expected items for a 4-star hotel, like slippers.
Value for Money
8.6
While some felt prices were high relative to the experience, others appreciated the value.
Food and Beverage
8.6
Breakfast received mixed reviews; some enjoyed it while others found it lacking variety.
Overall Experience
8.6
Despite some issues, many reviewers enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:18

Property Description

Central Location in Valencia’s Old Town
Catalonia Excelsior is a charming hotel just steps away from Plaza del ayuntamiento Square, offering convenience and easy access to Valencia's main attractions.

Comfortable and Well-Equipped Rooms
The rooms at Excelsior are designed for comfort with amenities like air conditioning, satellite TVs, and modern bathrooms, providing a relaxing retreat after a day of exploring the city.

Delicious Breakfast and Nearby Dining Options
Start your day with a delightful buffet breakfast at the hotel's café. Additionally, with a variety of dining options in the vicinity, guests can indulge in the local culinary scene just a short stroll away.

Experience the best of Valencia at Catalonia Excelsior - book your stay now for a memorable getaway.

Important information:

This hotel only accepts one dog or cat under 20 kg. Pets must be requested in advance for accommodations with pets. A supplement of EUR 22 per night per pet and a security deposit of EUR 200 is required.

Credit cardholder must match guest name or provide authorization.

''Reservations of more than 4 rooms are subject to special conditions and supplements for reservations of more than 8 nights.''Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3512 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Scardicchio • family_with_children • it
10
2026-06-27 • via Nuitee
S
Scardicchio • solo_traveller • it
10
2026-06-27 • via Nuitee
E
EL OUAFI • solo_traveller • fr
9
Très bon hotel
Pros:

Un emplacement parfait au centre ville. J'ai bien aimé la chambre, le lit est de bonne qualité.

Cons:

Je n'ai pas aimé que la femme de ménage remets les mêmes draps sachant qu'elle trouve du sable un peu. Aussi n'a pas passé la serpillère j'ai trouvé les traces à chaque fois. Je n'ai pas besoin de demander pour que ça soit fait si c'est comme ça je réserve un appartement au même prix pourquoi un hotel? Aussi la vue pas ouf mais ce n'est pas grave car au moins le hotel est bien situé

2026-06-25 • via Nuitee
V
victor • solo_traveller • es
6
Pros:

Amabilidad y ubicación.

Cons:

Habitación muy pequeña para una cama grande doble que impide casi moverse y trabajar en la mesa disponible. Muy caro el servicio de mueble bar.

2026-06-23 • via Nuitee
R
Riad Chahal • couple • dz
8
2026-06-23 • via Nuitee
N
nicola • couple • it
8
2026-06-23 • via Nuitee
S
Simon • couple • gb
8
Very enjoyable, despite the temperature being 5 or 6 degrees higher than forecasted
Pros:

The staff were very professional and helpful.
It's a relatively small hotel but was perfect for our 4 night stay.
The breakfast was good, though the choices were a little limited.
Really well located for The Old Town and many of the sights

Cons:

We struggled to get the air conditioning working at the lower temperature we were wanting, despite a couple of visits from staff to try and resolve

2026-06-23 • via Nuitee
N
Nick • extended_group • gb
9
2026-06-21 • via Nuitee
R
RICARDO • couple • es
7
2026-06-20 • via Nuitee
V
Valentin • extended_group • ch
8
Very convenient hotel in the heart of Valencia
Pros:

This hotel was very conveniently located in the heart of Valencia. The bedroom was spacious and confortable. The breakfast was amazing and well prepared, with fresh local products. The barman at the reception was very friendly and helpful. It's my second visit in this hotel and I'll probably come back again.

Cons:

Our bedroom had no view and was located just on top of the area where the personnel threw their trashes and empty bottles, so it was a bit noisy at times.

2026-06-20 • via Nuitee
E
ELENA • couple • it
8
2026-06-19 • via Nuitee
G
Gianfranco • couple • it
10
Fantastico
Pros:

Tutto

Cons:

Niente

2026-06-19 • via Nuitee
I
Ignacio • solo_traveller • es
8
Pros:

Ubicación buena

Cons:

Que no tenga parking

2026-06-18 • via Nuitee
D
delfranceribeiro • Friends getaway • Nimes, Gard, Occitanie
2
Not dog friendly
Pros:

Hotel Excelsior Valencia – Not dog-friendly at all
⭐☆☆☆☆

We are used to travelling with our two small Spitz dogs, both under 5 kg, and have never had issues at other hotels. This was the first time we were told our two dogs could not stay in the same room — despite the fact that they are mother and daughter and have never been separated.

On top of that, we were charged €22 per dog per night, plus a €200 deposit per dog for potential damages. For two tiny Spitz weighing less than 5 kg each, this felt completely disproportionate.

The reception staff were truly unpleasant and unwilling to listen or show any flexibility, hiding behind “protocol” with no empathy whatsoever. The room itself — at €200 per night — was nothing special and lacked any charm.

If you are travelling with dogs, I would strongly advise you to look elsewhere. A great disappointment.

2026-06-17 • via Tripadvisor
L
Lara • couple • mt
6
2026-06-17 • via Nuitee
P
Pierre • extended_group • fr
2
Hotel Excelsior Valencia – Not dog-friendly at all
Pros:

Nothing

Cons:

Hotel Excelsior Valencia – Not dog-friendly at all
⭐☆☆☆☆

We are used to travelling with our two small Spitz dogs, both under 5 kg, and have never had issues at other hotels. This was the first time we were told our two dogs could not stay in the same room — despite the fact that they are mother and daughter and have never been separated.

On top of that, we were charged €22 per dog per night, plus a €200 deposit per dog for potential damages. For two tiny Spitz weighing less than 5 kg each, this felt completely disproportionate.

The reception staff were truly unpleasant and unwilling to listen or show any flexibility, hiding behind “protocol” with no empathy whatsoever. The room itself — at €200 per night — was nothing special and lacked any charm.

If you are travelling with dogs, I would strongly advise you to look elsewhere. A great disappointment.

2026-06-17 • via Nuitee
D
Daniele • couple • it
8
Pros:

posizione perfetta per visitare città vecchia. Staff eccezionale. un particolare ringraziamento a Luca per la sua disponibilità.

Cons:

bagno un po' piccolo

2026-06-16 • via Nuitee
L
Lorena • solo_traveller • it
10
2026-06-16 • via Nuitee
S
Stefanie • solo_traveller • de
10
2026-06-15 • via Nuitee
H
Harry • solo_traveller • nl
7
2026-06-15 • via Nuitee