Catalonia Excelsior

Hotels
Catalonia Hotels & Resorts
8.6 (3248 reviews)
Barcelonina, 5 , Valencia , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Unhelpful reception
Heating problems

Categories

Cleanliness
8.1
Multiple reviews expressed concerns about cleanliness in relation to room smells and maintenance issues.
Service
9.1
Staff was generally described as friendly and accommodating, although some found reception less helpful.
Location
9.6
Numerous reviews praised the location as ideal, convenient, and close to major attractions.
Room Quality
8.1
Complaints about the heating and room conditions noted; overall comfort was mentioned positively by some reviewers.
Amenities
8.1
Amenities were adequate but lacked certain expected items for a 4-star hotel, like slippers.
Value for Money
8.6
While some felt prices were high relative to the experience, others appreciated the value.
Food and Beverage
8.6
Breakfast received mixed reviews; some enjoyed it while others found it lacking variety.
Overall Experience
8.6
Despite some issues, many reviewers enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:18

Property Description

Central Location in Valencia’s Old Town
Catalonia Excelsior is a charming hotel just steps away from Plaza del ayuntamiento Square, offering convenience and easy access to Valencia's main attractions.

Comfortable and Well-Equipped Rooms
The rooms at Excelsior are designed for comfort with amenities like air conditioning, satellite TVs, and modern bathrooms, providing a relaxing retreat after a day of exploring the city.

Delicious Breakfast and Nearby Dining Options
Start your day with a delightful buffet breakfast at the hotel's café. Additionally, with a variety of dining options in the vicinity, guests can indulge in the local culinary scene just a short stroll away.

Experience the best of Valencia at Catalonia Excelsior - book your stay now for a memorable getaway.

Important information:

This hotel only accepts one dog or cat under 20 kg. Pets must be requested in advance for accommodations with pets. A supplement of EUR 22 per night per pet and a security deposit of EUR 200 is required.

Credit cardholder must match guest name or provide authorization.

''Reservations of more than 4 rooms are subject to special conditions and supplements for reservations of more than 8 nights.''Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3248 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
J
Jean Pierre couple fr
9
2026-02-14 via Nuitee
J
Jacqueline couple es
8
Pros:

Todo esta muy bien

Cons:

Q mi coche no puede llegar hasta la puerta solo taxi

2026-02-13 via Nuitee
S
sara couple es
8
2026-02-12 via Nuitee
J
Juan Manuel couple es
9
2026-02-11 via Nuitee
S
Sharon couple ie
8
Enjoyable weekend break would recommend for central location, comfort and friendly
Pros:

Room very clean and comfortable

Cons:

Breakfast was disappointing, hot food could have been a better selection and food hotter.

2026-02-11 via Nuitee
M
Margit couple de
9
Einfach super
Pros:

Sehr zentrale Lage, sehr freundliches Personal, sehr gutes Frühstück, sehr ruhige Lage, alles in allem sehr empfehlenswert

2026-02-10 via Nuitee
R
Ryan solo_traveller us
7
Decent stay overall
Pros:

Nice room for the price and in a good location

Cons:

The sound proofing wasn't good. From 7am I could hear a lot of noise from outside my door while trying to sleep.

2026-02-10 via Nuitee
G
Gerard couple ae
6
2026-02-10 via Nuitee
I
Inti Nivana solo_traveller es
9
Pros:

El trato de los empleados de recepción

2026-02-09 via Nuitee
G
Gabriele couple it
9
2026-02-09 via Nuitee
I
Irene couple se
8
2026-02-09 via Nuitee
J
Joaquín couple es
10
2026-02-09 via Nuitee
K
Karin couple at
9
2026-02-08 via Nuitee
K
karim couple fr
1
2026-02-08 via Nuitee
M
Mohamed solo_traveller es
10
2026-01-31 via Nuitee
A
AMOROSO solo_traveller it
8
2026-01-28 via Nuitee
H
Humay solo_traveller es
10
Pros:

The hotel is clean, comfortable, and beautiful. The location is superb, just in the center of the city.
I enjoyed my stay

2026-01-28 via Nuitee
C
Christhoper couple pe
10
2026-01-28 via Nuitee
R
roberta couple it
7
Pros:

La posizione e la pulizia

Cons:

Offrirei gratuitamente il servizio per tenere i bagagli

2026-01-27 via Nuitee
C
Chiara family_with_children it
6
Pros:

The location is perfect to walk around the historic center.
The room was clean and similar to the photos provided.

Cons:

We found out that the hotel has a floor reserved for smokers, but if they don’t have rooms available on that floor they allow them to stay on other floors. And we found it out because they allowed a smoker to stay in our floor and he spent two days straight smoking in the room. The smell could be felt throughout the corridor and eventually even inside our room. The staff was aware of the issue and told us they repeatedly “asked him to stop” but didnt kick him out because who was in charge decided not to. At the end they provided us another room for the second night instead of kicking him out.

2026-01-27 via Nuitee