Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Variety in breakfast
Cons:
Lack of cleanliness
Old room facilities
Limited vegetarian options

Categories

Cleanliness
7.63
Some reviews indicated issues with cleanliness, specifically mentioning a lack of daily cleaning in the bathroom.
Service
9.1
Positive feedback on service quality, with staff described as exceptional and helpful.
Location
9.14
Multiple reviews highlighted the excellent location, convenient for accessing local attractions.
Room Quality
7.59
Mention of older rooms that were not very comfortable; however, generally clean and tidy.
Amenities
8.12
Some amenities like the pool and restaurant services were appreciated, with some improvements suggested.
Value for Money
8.58
Good value for the level of service and location offered.
Food and Beverage
8.13
Food received mixed reviews; while some meals were good, there were concerns about temperature and options.
Overall Experience
8.1
Generally positive experiences, with room for improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Central Location and Beach Proximity
Located just 400 meters from Benidorm's Levante Beach, Benidorm Plaza offers a prime spot for beach lovers. Enjoy the convenience of being centrally located while still being close to the sandy shores.

Amenities Galore
With a covered outdoor pool, children's pool, sun terraces, sauna, gym, and massage services, relaxation and rejuvenation are at your fingertips. The hotel also welcomes furry friends under 9 kg, ensuring no family member is left behind.

Modern Comforts and Culinary Delights
The soundproofed, air-conditioned rooms feature satellite TV, private bathrooms with a hairdryer, and the option to rent a minibar and safe. Indulge in the varied buffet at the on-site restaurant, complete with a tempting Belgian chocolate fountain. Additionally, entertainment options and a games room provide fun for all ages.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Benidorm Plaza now and make unforgettable memories by the beach!

Important information:

The indoor pool is heated from November to April.

Please note that full board rates include meals in the following order: lunch on the day of arrival, dinner and breakfast. Drinks are not included. If you expect to arrive after 16:00, please inform the hotel in advance. Guests arriving after 4:00 PM will receive dinner, breakfast and lunch. Check out time is 12:00. Please note that the bed type preference for the double or twin room is only confirmed upon arrival. Please note that the rates published on December 25 and 31 include a mandatory fee for gala events taking place on those nights.

When booking 3 rooms or more, different policies and additional supplements may apply.

The Benidorm Plaza hotel accepts pets and service animals.
Guests traveling with pets (dogs and cats up to a maximum of 10kg) must pay a supplement of EUR 15 per pet per night (includes food and water bowl and 1 bed), they can only stay in the room. CLASSIC. A maximum of 1 pet is allowed per Classic room. The property only allows pets. Pets must be supervised at all times. Please note that a deposit of EUR 200 is required to cover any damage. This amount will be refunded at the end of the stay. Please note that all parking space requests are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.3
Based on 2172 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.1
A
Alejandra Bonifacini • couple • es
9
2026-10-30 • via Nuitee
G
Guadalupe • couple • es
9
2026-10-30 • via Nuitee
J
julia • couple • gb
10
Great location with friends
Pros:

Lovely hotel great location

Cons:

Paid for 2 superior double rooms with Seaview but one room was very small for the same price as the larger one.

2026-10-24 • via Nuitee
L
Lucía • couple • es
8
Pros:

La habitación

Cons:

Que tuve que pagar la bebida durante toda la estancia ya que en el anuncio no se explicaba muy bien.

2026-10-24 • via Nuitee
T
Tahar • couple • dz
10
Pros:

Hotel impeccable. Personnel aimable

2026-10-22 • via Nuitee
M
Margaret • couple • ie
1
DO NOT STAY HERE
Pros:

Nothing.

Cons:

Staff were unhelpful. No facilities in room for disabled persons, ants in room. No English channel on tv.
Room was unsuitable. For disabled persons.
Food was inedible, entertainment was poor. White wine in bar was undrinkable.houskeeping entered room while I was naked. .management unhelpful and offered nothing to .ake ammends for shortcomings

2026-10-21 • via Nuitee
M
Margaret • couple • ie
1
Not suitable for disabled persons/mgmtunwilling to make amends or accept responsibility 4 anything
Pros:

Nothing

Cons:

Facilities in room were totally inadequate for my needs. It took 2 days to partially fix. Ants in room.
No stool or chair in shower to sit on. Im in a wheelchair and unable to stand. Ants in room. Safe wasnt working. A workman came on the day we arrived to fix it and had to co.e back on the day we were leaving to oen it.
No english speaking channel on tv.
Food was vile. Both breakfast and evening meal. Entertainment was rubbish.
White wine in bar was undrinkable.
I was disturbed at 7.33am, 8.45am housekeeping knocking and entered my room. Housekeeping came back at 2pm, entered room while I was naked. No respect for my privacy. When I approached reception regarding my issues which I had clearly written down, I was asked to re iterate everything again.
NOTHING WAS DONE.
Oh they came and inserted grab rails around toilet on 3rd day of stay. I had used the public toilet of another hotel nearby. Or sqat on toilet in hotel.
My room cost 160eu per night.
Afterwards my next hotel was costing me 82eu per night. Everything an accessible room required is there for 1/2 the price.
I also paid 506eu plus 48eu for our friends to stay at the same time.
Soo very disappointed and would not reccomend this hotel.

2026-10-21 • via Nuitee
G
González Herrera • couple • es
10
todo fue fenomenal
Pros:

comida cena i desayuno buenísimo

2026-10-13 • via Nuitee
J
jose • couple • es
10
2026-10-13 • via Nuitee
E
ELENA • couple • es
8
Estancia tranquila y acogedora
Pros:

Alojamiento bastante nuevo, todas las comodidades de un hotel de 4 estrellas, el personal muy atento y amable. Estaba a un paso de la calle peatonal y todas sus tiendas y bares. La playa súper cerca también

Cons:

Lo único que no me gustó fueron las almohadas de la cama, lo paso fatal con las cervicales, pero es algo que me pasa en casi todos los hoteles

2026-10-08 • via Nuitee
A
ANGEL • solo_traveller • es
8
Pros:

Su ubicacion

2026-10-07 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Good food, and very clean

Cons:

Hotel is a bit dated

2026-10-07 • via Nuitee
P
Phuong • solo_traveller • es
7
2026-10-07 • via Nuitee
M
Monica Raffaella • solo_traveller • it
10
Pros:

Sono molto soddisfatta del personale del cibo della pulizia tutto è stato ottimo

Cons:

Non mi è piaciuto andarmene

2026-09-19 • via Nuitee
L
L.iB • solo_traveller • cz
8
Pros:

Jídlo bylo dobré. Velmi dobré matrace.

Cons:

Pokoj byl hodně malý vzhledem ostatním pokojům na patře za stejnou cenu.
Původně asi jednolůžkový předělaný na dvou. Manželská postel měla max 150 cm. To je na 4* hotel opravdu nevhodné. Nebo aspoň upozornění při objednávání. Úložných prostor tudíž také málo. Balkon poloviční jako zbývající pokoje na patře. Takto byly všechny pokoje končící číslem 8.
Hodně to ovlivnilo jinak velmi příjemný pobyt.

2026-09-19 • via Nuitee
A
Ana maria • solo_traveller • es
8
De 8 si vas al edificio antiguo y de 10 al nuevo
Pros:

Excelente ubicación, cerca del centro y de la playa de levante
El buen trato de los recepcionista y su profesionalidad
La posibilidad de dejar el coche en el parking cerrado

Cons:

La zona de la ubicación de nuestra habitación que era la parte antigua del hotel, con moqueta vieja, pasillo estrecho en la hab y suelos de tarima antiguos y rodapiés ajados. El colchón pidiendo ya cambio... Punto positivo para el baño que se nota reformado recientemente,.
El edificio alto adosado al nuestro erai mucho más moderno y nuevo.

2026-09-18 • via Nuitee
P
Patricia • couple • es
10
2026-09-17 • via Nuitee
M
Maria Branca • extended_group • pt
9
Recomendo este hotel a quem pretenda ficar na zona de Levante.
Pros:

Gostei muito do buffet do jantar. Muito variado e com muitas opções de escolha. Comida muito saborosa.

Cons:

Acho que o hotel está a precisar de algumas remodelações no seu interior.recomendo

2026-09-17 • via Nuitee
W
Wendy • couple • gb
7
Nice hotel, super staff and very clean but in need of updating
Pros:

Great staff, very clean and comfortable.

Cons:

Some aspects need updating.
Hair dryers in the room are very “retro”. Showers need regrouting and generally rooms need a refresh

2026-09-15 • via Nuitee
E
Edwane • solo_traveller • pt
9
2026-09-15 • via Nuitee