Hotel Servigroup Diplomatic 4 Sup

Hotels
•
Hoteles Servi Group
8.5 (167 reviews)
Gerona, 9-11 , Benidorm , es

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food selection
Cons:
Outdated rooms
Noise issues

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness concerns, especially with outdated rooms.
Service
9.18
Staff were very friendly and attentive, creating a welcoming atmosphere.
Location
9.22
Great location that allows easy access to the beach and local town.
Room Quality
7.17
Rooms were noted as outdated with some issues, such as noise complaints.
Amenities
8.7
Good amenities, including clean pools and a large buffet.
Value for Money
8.16
General opinion was mixed on the pricing versus room quality and amenities.
Food and Beverage
9.21
Food quality and variety were highly praised by multiple guests.
Overall Experience
8.68
While there were some issues, the overall experience was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Luxurious Beachfront Hotel with Wellness Center

Swimming Pools and Entertainment
Hotel Servigroup Diplomatic boasts 4 swimming pools and a vibrant entertainment program with live music, providing guests with a lively and enjoyable atmosphere.

Wellness Center and Culinary Delights
Indulge in relaxation at the wellness center offering sauna, steam baths, and massages. The on-site restaurant serves buffet-style cuisine with show cooking, catering to all tastes, including celiac menus.

Convenient Location and Modern Amenities
Located near Levante Beach and Plaza Triangular, the hotel offers modern rooms with free Wi-Fi and balconies. Enjoy a comfortable stay with air conditioning, flat-screen TVs, and minibars, ensuring a pleasant and convenient visit.

Book now for an unforgettable stay at Hotel Servigroup Diplomatic!

Important information:

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.5
Based on 167 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
C
Carmen • extended_group • es
10
CORTO PERO BUENO
Pros:

Me gustó todo, el personal muy atento y agradable, la comida muy buena, la animación muy animada, en fin todo muy bien, seguro volveré 👍

2026-03-02 • via Nuitee
P
Pirtina • couple • es
10
2026-02-22 • via Nuitee
F
FRANCISCO • couple • es
8
2026-02-22 • via Nuitee
G
Gabriela • couple • es
1
NO VOLVERÍA JAMÁS NI LO RECOMEDARIA .
Pros:

No me gustó nada. Cuando te vas de vacaciones , a relajarte , a desconectar y que sean las 23:00.00:00,02:00 y que no puedas descansar , te estropea toda la estancia. Más aún que los empleados te digan “ si esa te parece mal , no te puedo dar otra porque son peores”.. pues hasta luego Mari Carmen. No pienso volver ni yo ni nadie de mi familia. Con todo huésped que hablaras en el hotel, todos habían descansado fatal. Si no estáis preparados para un alojamiento masivo , para que abrís? Por lo menos haber ventilado las habitaciones con tiempo y darles una pasada , que parecía eso una sauna . Horrible , fatal , todo mal. No tengo palabras para esta estancia tan mala . Es que ni los hostales .. y esto tiene 4 estrellas ?? Qué barbaridad

Cons:

EL PEOR HOTEL EN EL QUE HE ESTADO, SIN LUGAR A DUDAS , NI VOLVERÉ NI LO RECOMENDARÉ JAMÁS . En pleno invierno con alertas de fuertes rachas de viento , teniendo que dormir con la ventana abierta porque las habitaciones son hornos . Y el trato penoso desde luego porque la contestación es “ si esa habitación le parece mal , las otras son peores “ . No puedes poner el aire frío porque no hay directamente . La habitación de Cuéntame , con un olor a cerrado y encima con semejante calor . El aseo parece un baño termal del horrible calor que hay. Aunque quites los radiadores y abras las ventanas , es imposible dormir. Pagar más de 400€ por pensión completa por dos miserables días y con estas condiciones , te sientes estafado como consumidor , una vergüenza de hotel , de personal y de instalaciones. Es que nunca más , no pienso darle una oportunidad jamás . No hay nada bueno que destacar porque no hay nada maravilloso, la comida es muy normal y del montón .

2026-02-22 • via Nuitee
K
Kerry • extended_group • gb
10
There was a party of 12 of us girls for my 60th you made me and the girls so welcome and so intertained thank you all so
Pros:

Staff lovely

Cons:

We all loved everything about this place we will definitely return.

2026-02-10 • via Nuitee
A
Adrian • couple • es
4
2026-01-19 • via Nuitee
M
Maria Del Carmen • couple • es
9
Sin duda repetiremos
Pros:

Muy buena ubicación, muy atento el servicio y las camas muy cómodas.
Ya habíamos estado en otra ocasión y hemos repetido.

Cons:

Nada que no me gustara, por poner alguna pega, el bufet justo para un 4 estrellas

2026-01-19 • via Nuitee
L
Llobregat Ramón • couple • es
7
Tranquilidad
Pros:

El bufet muy bueno, personal de restaurante muy atentos, camas cómodas, limpieza excelente

Cons:

Las piscinas, esperaba que fueran mas bonitas, piscina sin más

2026-01-19 • via Nuitee
V
Vanessa • family_with_children • es
6
2026-01-19 • via Nuitee
P
Pablo • couple • es
8
2026-01-16 • via Nuitee
I
Ihab • couple • il
9
I loved the location and the staff
2026-01-06 • via Nuitee
R
Ramon • couple • es
10
Perfecto
Pros:

La musica del pianista y el violinista!!! Tambien la metre REGINA y las camareras NORMA Y LUISA hacen que todo vaya perfecto en el comedor

2025-12-28 • via Nuitee
D
donna • solo_traveller • gb
7
Pros:

Location and very friendly staff

Cons:

Gala dinner no choices only eat the main dinner.

2025-12-27 • via Nuitee
C
Carmelo • couple • es
9
2025-12-16 • via Nuitee
B
brenda • couple • gb
9
2025-12-15 • via Nuitee
K
kikin 1 • couple • es
10
Pros:

La ubicación,el personal muy amable

Cons:

El colchón de la habitación notabas mucho los muelles y por eso era incómodo .d

2025-12-08 • via Nuitee
V
Vicente Samuel • couple • es
6
Agradable
Pros:

Bien

Cons:

Demasiado ruido

2025-12-07 • via Nuitee
P
Pilar • couple • es
7
Pros:

La localización del hotel.

Cons:

Me cobraron 21€ por día de una perrita cachorrita que estaba conmigo en todo momento y le llevé su jaula para que no estuviera por la habitación. Cuando lo solicite vi que eran 15€. En fin, un robo a mi parecer

2025-12-03 • via Nuitee
M
Míriam • couple • es
10
2025-11-25 • via Nuitee
J
JOSE JAIME • couple • es
9
gratificante
2025-11-24 • via Nuitee