Hotel Servigroup Diplomatic 4 Sup

Hotels
•
Hoteles Servi Group
8.5 (206 reviews)
Gerona, 9-11 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food selection
Cons:
Outdated rooms
Noise issues

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness concerns, especially with outdated rooms.
Service
9.18
Staff were very friendly and attentive, creating a welcoming atmosphere.
Location
9.22
Great location that allows easy access to the beach and local town.
Room Quality
7.17
Rooms were noted as outdated with some issues, such as noise complaints.
Amenities
8.7
Good amenities, including clean pools and a large buffet.
Value for Money
8.16
General opinion was mixed on the pricing versus room quality and amenities.
Food and Beverage
9.21
Food quality and variety were highly praised by multiple guests.
Overall Experience
8.68
While there were some issues, the overall experience was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Luxurious Beachfront Hotel with Wellness Center

Swimming Pools and Entertainment
Hotel Servigroup Diplomatic boasts 4 swimming pools and a vibrant entertainment program with live music, providing guests with a lively and enjoyable atmosphere.

Wellness Center and Culinary Delights
Indulge in relaxation at the wellness center offering sauna, steam baths, and massages. The on-site restaurant serves buffet-style cuisine with show cooking, catering to all tastes, including celiac menus.

Convenient Location and Modern Amenities
Located near Levante Beach and Plaza Triangular, the hotel offers modern rooms with free Wi-Fi and balconies. Enjoy a comfortable stay with air conditioning, flat-screen TVs, and minibars, ensuring a pleasant and convenient visit.

Book now for an unforgettable stay at Hotel Servigroup Diplomatic!

Important information:

Please note that access to the wellness center has an extra cost.

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.5
Based on 206 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
D
Darren • extended_group • gb
10
2026-05-15 • via Nuitee
J
John • couple • es
8
Relaxing
Pros:

Breakfast good plenty of options

Cons:

The music in some of the general areas was very Lound at times

2026-05-14 • via Nuitee
C
Claire • couple • gb
9
Excellent
Pros:

The staff were very kind and helpful.
Rooms were very clean and comfortable
Good selection of food for breakfast.
The hotel is perfectly situated two streets back from the seafront and away from the noisy nightlife

2026-05-12 • via Nuitee
P
Peter • solo_traveller • gb
7
Pros:

Location and ability to extend my checkout time for a reasonable amount of money

Cons:

Hotel looks quite dated in the rooms no tea or coffee making facilities

2026-05-11 • via Nuitee
P
Pilar • couple • es
10
2026-05-10 • via Nuitee
B
Bernhard • couple • de
9
2026-05-10 • via Nuitee
J
juan carlos • couple • es
9
2026-05-10 • via Nuitee
G
Gordon • extended_group • gb
8
2026-05-09 • via Nuitee
C
Coombes • solo_traveller • gb
10
Pros:

Helpful and pleasant staff. Breakfast was good 👍

Cons:

Nothing

2026-05-06 • via Nuitee
J
Jose Maria • couple • es
10
Pros:

Todo en general.

Cons:

Nada

2026-05-06 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-05-05 • via Nuitee
L
lee • solo_traveller • gb
9
2026-05-04 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Good location nice and clean and plenty of choice for breakfast

Cons:

Would definitely stay again

2026-05-04 • via Nuitee
M
Marcos • couple • es
8
2026-05-01 • via Nuitee
R
Ross • solo_traveller • gb
8
2026-04-27 • via Nuitee
J
Javier • solo_traveller • es
10
2026-04-27 • via Nuitee
M
Maria Asuncion • solo_traveller • es
10
2026-04-26 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-04-26 • via Nuitee
W
William John • couple • gb
10
Great stay, lovely friendly and professional staff. Excellent food.
Pros:

Excellent staff and facilities.

Cons:

Happy with everything

2026-04-21 • via Nuitee
V
Veronica • solo_traveller • es
5
2026-04-20 • via Nuitee