Hotel Servigroup Pueblo Benidorm

Hotels
Hoteles Servi Group
8.3 (923 reviews)
Ibiza, 17 , Benidorm , es

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good value for money
Cons:
Noisy rooms
Issues with cleanliness
Limited food variety

Categories

Cleanliness
7.19
Some reviews mentioned issues with cleanliness, including a dirty room and noise from neighboring rooms.
Service
9.16
Most reviews praised the helpful and friendly staff.
Location
9.2
Many reviews highlighted the excellent location.
Room Quality
7.65
Rooms were noted to be small and somewhat noisy.
Amenities
8.18
Facilities like pools were appreciated, although some mentioned limited beer options.
Value for Money
8.64
Reviews indicate good value for price, despite some criticisms.
Food and Beverage
7.69
Food received mixed reviews, with some expressing dissatisfaction over variety.
Overall Experience
8.66
General sentiment was positive, with many noting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:27

Property Description

Attractive Gardens and Proximity to Levante Beach
Surrounded by beautiful gardens, Servigroup Pueblo Benidorm is a mere 300 meters away from the stunning Levante Beach. Enjoy the lush greenery and a quick walk to the beach for a perfect vacation setting.

Variety of Dining Options and Entertainment
Hotel Servigroup Pueblo Benidorm boasts a restaurant with diverse buffet meals, show cooking, and even options for celiacs. Indulge in the culinary delights at the lounge bar, café, or poolside bar. The entertainment programme featuring shows, live music, and a games room ensures a lively stay.

Comfortable Rooms and Modern Amenities
Relax in spacious rooms equipped with flat-screen satellite TV, free Wi-Fi, and balconies. Stay cool with air conditioning during summer and keep your belongings secure with available safes. The central building and smaller blocks offer a cozy retreat for all guests.

Book your stay at Servigroup Pueblo Benidorm for an unforgettable experience!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

We consider adults to be those 13 years of age or older.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 923 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
L
Lisa couple gb
6
Great location clean hotel just very nosey
Pros:

Clean and friendly however the room was very nosey, all night we could hear doors banging and people talking. This was the only bad comment

Cons:

The nose

2026-03-27 via Nuitee
D
dean couple gb
5
2026-03-26 via Nuitee
C
Christy extended_group gb
10
2026-03-24 via Nuitee
K
kevin couple ie
10
2026-03-22 via Nuitee
T
Toni couple gb
9
2026-03-22 via Nuitee
G
Gearard couple gb
2
2026-03-19 via Nuitee
G
Gearard couple gb
2
Terrible
Pros:

Location

Cons:

Fridge broke shower door broke very noisy couldn't sleep

2026-03-19 via Nuitee
G
Gareth solo_traveller gb
10
My review
Pros:

No complaints whatsoever brilliant place to stay in have stayed there many times and never had any issues good value for money ideal location

Cons:

Nothing

2026-03-18 via Nuitee
M
Michael solo_traveller gb
10
Pros:

Love staying there always a pleasure

Cons:

Nothing

2026-03-16 via Nuitee
A
Alexander solo_traveller gb
10
2026-03-09 via Nuitee
R
Rayner couple gb
10
Overall a great stay, the rooms are basic and the facilities are outdated
Pros:

Location was perfect

Cons:

The rooms are very basic

2026-03-09 via Nuitee
M
MariaGS couple es
9
Pros:

Los empleados amables y la limpieza de todo el hotel

Cons:

Poca variedad en el bufé

2026-03-07 via Nuitee
R
Ross extended_group gb
8
2026-02-23 via Nuitee
J
James couple gb
10
2026-01-29 via Nuitee
H
Haswell extended_group gb
9
Excellent
Pros:

Very good

2026-01-20 via Nuitee
P
paolo family_with_children es
10
2026-01-19 via Nuitee
P
Paul family_with_children sg
4
Cons:

Air conditioning not working, room very unclean and smelly on arrival.

2026-01-19 via Nuitee
N
Nancy Johana family_with_children es
10
Muy bien
Pros:

El trato el personal muy atento , sobre todo María Begoña y Sebastián super atentos

2026-01-19 via Nuitee
R
Rafa family_with_children es
9
Pros:

La animación del hotel es excelente! mis hijas encantadas.

2026-01-19 via Nuitee
P
Paul extended_group gb
9
2026-01-15 via Nuitee