Hotel Servigroup Calypso

Hotels
•
Hoteles Servi Group
8.6 (393 reviews)
Avenida Derramador, 4 , Benidorm , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Clean and secure environment
Friendly staff
Good food quality
Convenient location
Cons:
High price for parking
Issues with reception staff
Cleaning personnel disturbed guests too early

Categories

Cleanliness
8.43
Most guests mentioned that the hotel was clean, but some noted issues with room cleanliness and pool maintenance.
Service
7.9
While many guests appreciated the staff's friendliness, others reported poor experiences with reception and cleaning staff.
Location
9.44
Several reviews highlighted the hotel’s good location, convenient for accessing local amenities.
Room Quality
8.39
Most guests found the rooms well laid out and comfortable, although feedback on the beds was mixed.
Amenities
8.92
Guests enjoyed communal spaces and the pool area, but there were some cleanliness concerns.
Value for Money
7.88
Some guests felt the price was too high relative to their experience, especially regarding the cleaning issues.
Food and Beverage
8.93
Many reviews praised the food quality and variety, especially the breakfast options.
Overall Experience
8.9
Overall, most guests reported a satisfactory experience with plans to return, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:37

Property Description

Luxurious Beachside Retreat

Outdoor Pool and Entertainment
Hotel Servigroup Calypso boasts a large outdoor pool, sun terrace, and entertainment programme, perfect for a fun-filled summer getaway. Enjoy night-time activities, a games room, and a play area for children.

Culinary Delights
Indulge in delectable international cuisine at the buffet restaurant with show cooking, including special celiac menus. Sip on refreshing drinks and savor light meals at the poolside Gaudí Bar during the summer months.

Comfortable Accommodations
Relax in tastefully decorated rooms with private terraces, satellite TV, and minibars. Stay cool with air conditioning in the summer and unwind in a private bathroom with a hairdryer.

Experience the ultimate beach holiday at Hotel Servigroup Calypso - book now for an unforgettable stay!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

We consider adults to be those 13 years of age or older.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.6
Based on 393 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.9
J
Jordan • extended_group • gb
10
Great hotel in a perfect location
Pros:

Location perfect, staff really helpful, great pool, great pool bar

Cons:

Honestly nothing not to like for the money

2026-07-08 • via Nuitee
S
Steven • extended_group • gb
9
Perfect location, would stay again
Pros:

Perfect location, very clean

Cons:

Some of the poolside entertainment was poor

2026-07-06 • via Nuitee
A
AmyRidge • extended_group • gb
7
2026-07-06 • via Nuitee
L
Lauren • couple • gb
8
Pros:

Staff at reception couldn’t of been more friendlier and accomodating. Goes such a long way :-)

Will be looking to book again next year

2026-07-03 • via Nuitee
D
David • extended_group • gb
9
Good time had by everyone
2026-07-01 • via Nuitee
J
Jamie • solo_traveller • gb
9
2026-06-30 • via Nuitee
L
Luke • extended_group • gb
10
Perfect
Pros:

Everything extremely clean and very helpful

Cons:

Nothing was all exactly what was needed

2026-06-30 • via Nuitee
J
Josh • extended_group • gb
8
2026-06-29 • via Nuitee
P
pingap • extended_group • gb
7
Overall yes I would return, great location.
Pros:

It was as I expected. Good that no room checks on entry to breakfast, staff friendly, decent options. Room was good, not sure about the bathroom colourscheme but it was functional and great shower. Overall yes I would return, great location.

Cons:

No kettle in room or for rent, and no bathing towels available would have improved the rating.
My early breakfast (07.00-07.30) with cold options on departure day was very basic. Breakfast timings very narrow.

2026-06-28 • via Nuitee
S
Sonia • solo_traveller • es
8
Estancia muy buena y muy agradable
Pros:

La atención de los empleados, sobre todo en el comedor, la ubicación y las instalaciones

Cons:

No hay nada especial que no me gustará

2026-06-27 • via Nuitee
L
Lee • extended_group • gb
10
2026-06-16 • via Nuitee
J
Jeff • extended_group • fr
5
OK for a weekend but I can't think anything worse being there for a week or main holiday
Pros:

The restaurant and food was really nice especially the breakfast.

Cons:

The room was really small crammed in 3 single beds with only bed side electric socket. The beds were rock hard as well.

2026-06-14 • via Nuitee
J
James • extended_group • gb
9
Perfect , usually stay at sol pelicanos. Never again
Pros:

The place was so clean.
Location wise it’s perfect if you like going to Morgan’s Tavern and that end of the strip.
The staff were lovely and very friendly.
Rooms were comfortable, clean and a nice size.

2026-06-11 • via Nuitee
J
john • couple • gb
5
Expensive for the quality great location
Pros:

Great location room wasn’t worth how expensive it was

Cons:

Location

2026-06-08 • via Nuitee
L
Laura • extended_group • gb
8
2026-06-07 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-05-28 • via Nuitee
J
Janine • couple • gb
10
2026-05-26 • via Nuitee
G
Gavin • couple • gb
9
2026-05-25 • via Nuitee
S
Samantha • couple • gb
10
Over all stay was beautiful
Pros:

Everything was lovely

Cons:

The only thing I could say is, the rooms need tea and coffee facilities, you miss that morning drink before breakfast

2026-05-25 • via Nuitee
S
Steven • extended_group • gb
8
Perfect location and the staff and food was great
Pros:

Location was great, staff were pleasant and helpful and the food was reasonable given we only had breakfast I couldn’t fault it

Cons:

Nothing it was great

2026-05-25 • via Nuitee