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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Sauna
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Currency exchange
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Private Terraces
Hotel Servigroup Castilla, a stone's throw away from Levante Beach, offers elegantly furnished rooms with private terraces and modern amenities. Each room features a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay.
Relaxation and Entertainment
Guests can unwind by the outdoor pools surrounded by lush gardens or soak up the sun on the spacious terrace furnished with loungers and umbrellas. The hotel also provides entertainment during the summer months, promising a fun-filled stay for all.
Culinary Delights and Nearby Attractions
Experience a gastronomic journey at the buffet restaurant serving international cuisine and live cooking shows. For adventure seekers, Terra Mítica Theme Park and Real de Faula Golf Club are just a short distance away. Book now to indulge in a memorable vacation at Hotel Servigroup Castilla.
Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.
Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.
Please note that guests must present a valid ID on arrival.
Please note that bed types and special requests are subject to availability and may have extra costs.
If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.
Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.
Please note that Half Board and Full Board rates do not include drinks.
Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.
The hotel has air conditioning during the summer months.
Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.
Location
Guest Reviews
Clean and tidy good food
Nothing
Habitantes amplias, y limpias.
Balcón grande.
Desayuno variado y bueno.
Podrían ampliar horario del desayuno.
Ubicación, limpieza, personal.
El buffet. Baja calidad para un cuatro estrellas.
comparativamente a anos anteriores , a comida perdeu qualidade e com menos variedade,ao fim de seis anos fiquei um pouco decepcionado , caso venha a mais alguma vez pelo vosso hotel não vou mais utilizar o vosso restaurante.
L’emplacement
La propreté
Le personnel
RAS
Third visit to this hotel and would return again. Spotless clean, friendly and welcoming staff. Perfect!
Nothing
Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Personal eficiente y muy agradable. Zona del bar muy bien dividido y llevado.
Cierre de la zona piscina y gimnasio a las 20h.
Very clean and relaxed.
Slightly away from nightlife.
Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Loved that it wasn't too busy and only a small walk from the main strip and a short taxi ride away from old town.
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