Hotel Servigroup Orange

Hotels
Hoteles Servi Group
8.5 (416 reviews)
Mallorca, 11 , Benidorm , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Dated rooms
Inconsistent service quality
Food options could improve

Categories

Cleanliness
7.89
Several reviews praised cleanliness but mentioned that the hotel is getting a bit dated inside.
Service
8.86
Most reviews highlighted helpful staff but noted a security guard with a bad attitude.
Location
9.4
Consistently noted as excellent with multiple references to great central location.
Room Quality
7.85
Some comments suggested the rooms look dated, affecting overall perception.
Amenities
8.88
Good amenities were highlighted, although some guests wanted improvements in toiletries and breakfast variety.
Value for Money
8.34
Mixed feelings regarding overall value for the price, especially considering some dated aspects.
Food and Beverage
7.89
Food quality was mentioned positively but with requests for more variety and better breakfast options.
Overall Experience
8.86
Overall positive experiences with some room for improvement, overall enjoyment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:09

Property Description

Convenient Location and Amenities
Servigroup Orange is perfectly situated just a short stroll from Levante Beach and the resort centre. Enjoy the outdoor pool and stay connected with complimentary WiFi.

Comfortable Accommodation
Relax in rooms with charming decor, most including a balcony. Stay cool with air conditioning, and stay entertained with a flat-screen TV, fridge, and safe.

Delightful Dining and Entertainment
Indulge in Mediterranean cuisine at the buffet restaurant with show cooking. Unwind with a drink at The Sanctuary bar or enjoy live music and dancing in the evenings.

Experience a relaxing and entertaining stay at Servigroup Orange - book now for an unforgettable holiday!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Is mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.

Please note that guests must present a valid ID on arrival

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

This hotel considers adults to be people over 13 years of age.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.5
Based on 416 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
D
Derek solo_traveller gb
9
Pros:

All staff with the exception of mageul 😅 only kidding 🤣

Cons:

The weather

2026-05-13 via Nuitee
J
Jarrad solo_traveller gb
8
2026-05-13 via Nuitee
P
Page solo_traveller gb
8
2026-05-12 via Nuitee
I
Ian solo_traveller es
10
2026-05-09 via Nuitee
C
Craig couple gb
10
2026-05-07 via Nuitee
G
Garreth couple ie
8
Great stay
Pros:

Proximity to strip

Cons:

Room size too small

2026-05-07 via Nuitee
A
allan solo_traveller gb
9
Pros:

Great location

2026-05-05 via Nuitee
T
Todd extended_group gb
7
2026-05-03 via Nuitee
C
Cameron extended_group im
9
Ace
Pros:

Ace

Cons:

Ace

2026-04-21 via Nuitee
J
John solo_traveller gb
10
Pros:

Everything nothing

2026-04-21 via Nuitee
A
Andrew extended_group gb
9
Pros:

This hotel was central to the beach and main strip in Benidorm. The staff were very helpful and friendly. Our room was cleaned daily.

2026-04-20 via Nuitee
M
Michael extended_group gb
9
2026-04-14 via Nuitee
S
Sandra solo_traveller gb
9
Just what I needed. Good location to beach and other hotel entertainment. Lovely staff and excellent security overnight
2026-04-13 via Nuitee
M
mark solo_traveller gb
10
2026-04-06 via Nuitee
R
Rosa Mª couple es
9
Pros:

El personal

Cons:

La ubicación,porque está en zona de alterne y se oye el ruido de la calle

2026-04-05 via Nuitee
L
Lisa extended_group gb
10
2026-04-03 via Nuitee
A
Aziz couple gb
10
Pros:

Very clean hotel, good food variety and friendly stuff. Very good location.

2026-03-21 via Nuitee
O
O Hara couple ie
5
Pros:

Location was great ,and the breakfast selection was great.

Cons:

The air conditioning was not working in the hotel and the rooms were sweltering, and it was difficult to sleep.

2026-03-17 via Nuitee
K
keith couple es
9
Pros:

Breakfast was plentiful, location fantastic, staff great too

2026-03-16 via Nuitee
D
David extended_group gb
7
2026-03-11 via Nuitee