Hotel Servigroup Orange

Hotels
Hoteles Servi Group
8.5 (396 reviews)
Mallorca, 11 , Benidorm , es

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Dated rooms
Inconsistent service quality
Food options could improve

Categories

Cleanliness
7.89
Several reviews praised cleanliness but mentioned that the hotel is getting a bit dated inside.
Service
8.86
Most reviews highlighted helpful staff but noted a security guard with a bad attitude.
Location
9.4
Consistently noted as excellent with multiple references to great central location.
Room Quality
7.85
Some comments suggested the rooms look dated, affecting overall perception.
Amenities
8.88
Good amenities were highlighted, although some guests wanted improvements in toiletries and breakfast variety.
Value for Money
8.34
Mixed feelings regarding overall value for the price, especially considering some dated aspects.
Food and Beverage
7.89
Food quality was mentioned positively but with requests for more variety and better breakfast options.
Overall Experience
8.86
Overall positive experiences with some room for improvement, overall enjoyment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:09

Property Description

Convenient Location and Amenities
Servigroup Orange is perfectly situated just a short stroll from Levante Beach and the resort centre. Enjoy the outdoor pool and stay connected with complimentary WiFi.

Comfortable Accommodation
Relax in rooms with charming decor, most including a balcony. Stay cool with air conditioning, and stay entertained with a flat-screen TV, fridge, and safe.

Delightful Dining and Entertainment
Indulge in Mediterranean cuisine at the buffet restaurant with show cooking. Unwind with a drink at The Sanctuary bar or enjoy live music and dancing in the evenings.

Experience a relaxing and entertaining stay at Servigroup Orange - book now for an unforgettable holiday!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Is mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.

Please note that guests must present a valid ID on arrival

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

This hotel considers adults to be people over 13 years of age.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.5
Based on 396 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
C
Connie couple gb
9
2026-01-20 via Nuitee
K
Karen couple gb
9
Had a really good time as we were only there briefly , pool area and pool food and bar was fab
Pros:

I don’t eat a cooked breakfast but thought the buffet was ok, would have liked more fresh fruit if been critical , husband had cooked breakfast and said it was fine

Cons:

Some toiletries in the room perhaps, and more fresh buffet at breakfast

2026-01-19 via Nuitee
J
Juan couple es
10
2026-01-19 via Nuitee
U
Urko couple es
5
2026-01-19 via Nuitee
M
Michael extended_group gb
9
2026-01-15 via Nuitee
L
Lee extended_group gb
5
Me and two friends had dinner in the Wednesday 12th Nov . We had a Fanta limon each. My friend paid on the way out but t
Pros:

Location

Cons:

Food was poor

2025-11-16 via Nuitee
E
ENCARNA couple es
9
2025-11-06 via Nuitee
D
Diane extended_group gb
9
Pros:

Good location and very clean

2025-10-21 via Nuitee
L
Lucia couple es
8
2025-10-18 via Nuitee
M
MARIE extended_group gb
8
Pros:

Great location

Cons:

No kettle

2025-10-12 via Nuitee
S
Sharon couple ie
8
Fabulous and can’t wait to come back
Pros:

Everything, perfect location

Cons:

Nothing

2025-10-04 via Nuitee
A
Andrew couple gb
6
Standard hotel
Pros:

Staff and location

Cons:

Drug dealers every time u go out

2025-09-29 via Nuitee
A
Andrew extended_group gb
8
Great location and accommodation but to many drug dealers outside
Pros:

Location

Cons:

To many drug dealers along the road

2025-09-29 via Nuitee
A
Andrew extended_group gb
7
Clean and comfortable
Pros:

Location

Cons:

Getting a bit dated inside

2025-09-29 via Nuitee
M
Maria Del Mar couple es
10
Muy bien
Pros:

Muy bien sitiado y Excelente trato

2025-09-18 via Nuitee
L
lee extended_group gb
10
2025-09-13 via Nuitee
K
Kyle extended_group gb
8
2025-09-12 via Nuitee
J
John extended_group gb
8
Pleasant hotel which is clean in good location,however security staff could do with some better training on how to speak
Pros:

Good central location
Clean functional room

Cons:

Security guard with a bad attitude!
Stopping guests from taking food to the room including soft drinks and crisps!

2025-09-09 via Nuitee
S
Stevie extended_group gb
8
2025-09-08 via Nuitee
I
iorga couple es
10
2025-09-05 via Nuitee