Hotel Servigroup Torre Dorada

Hotels
•
Hoteles Servi Group
8.4 (702 reviews)
Avilés, 2 (la Cala) , Benidorm , es

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Children allowed

Facilities

Electric bicycle charging station
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean premises
Great food
Cons:
Issues with room service
Long distance to the beach
High parking fees

Categories

Cleanliness
8
Several reviews mentioned cleanliness favorably, but one review noted issues with the service of rooms.
Service
9
Hotel staff were described as very friendly and helpful, contributing positively to the experience.
Location
8.5
Location received mixed reviews; some enjoyed it while others mentioned challenging access.
Room Quality
8.5
Rooms were generally described positively, with a few mentions of cleanliness issues.
Amenities
8.5
Amenities such as the pool had enough sun loungers, indicating good provision.
Value for Money
8.2
Value for money is seen as decent although some concerns were raised about extras like parking fees.
Food and Beverage
8
Food was well-rated with some comments on repetition and occasional quality issues.
Overall Experience
8.5
Guests generally enjoyed their stays with favorable mentions about staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:28

Property Description

Scenic Views and Leisure Activities

Hotel Torre Dorada offers stunning views of the sea, mountains, and Terra Mítica Theme Park. Guests can relax by the outdoor pool, sunbathe on the terrace, or stroll through the garden for a peaceful retreat.

Entertainment and Family-Friendly Amenities

During the summer, enjoy a vibrant entertainment program with live shows and activities. Kids can have a blast at the children's club and play area. Plus, stay connected with prepaid internet access and computers available at the reception.

Modern Comfort and Culinary Delights

Indulge in spacious rooms with balconies boasting picturesque views. Rooms are equipped with satellite TV, en suite bathrooms, and optional air conditioning. Savor buffet meals with show cooking at the restaurant, and unwind at the lounge, cocktail bar, or terrace bar.

Book now for an unforgettable stay at Hotel Torre Dorada!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

No refunds will be made for early check outs.

Hotel Servigroup Torre Dorada considers people 13 years of age or older to be adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.4
Based on 702 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.5
F
Fabio • couple • es
9
2026-01-19 • via Nuitee
I
Inês • family_with_children • pt
10
Boa
Pros:

Bom

2026-01-19 • via Nuitee
R
rene alejandro • couple • es
9
Pros:

La ubicación

Cons:

Las cortinas tenían bastante moho

2026-01-19 • via Nuitee
F
FRIDAY OSEMUAH • family_with_children • it
1
The time we experienced was not fun or enjoyable at all.
Pros:

The breakfast was the only thing that was a little bit good than the lunch and dinner.

Cons:

They could not clean the room properly and don’t change the bedsheets, only flush the toilet which makes it stink even more (when cleaning room), I booked matrimonial bed but gave us single beds. Floor was always dirty even after the room was “cleaned” it was still dirty. The swimming pool is only made for adults not for younger children as it was only deep, which is wrong.

2026-01-19 • via Nuitee
C
Cristal • family_with_children • es
8
2026-01-19 • via Nuitee
M
Maria Dolores • extended_group • es
8
2026-01-19 • via Nuitee
L
Lorena • solo_traveller • es
7
Pros:

Me encantaron las vistas y la amplitud de la terraza. Me quedé en ese hotel por un congreso de salsa que tenía cerca, pero si tuviera que elegir una zona de Benidorm para estar tranquila, sería poniente. Esa playa no está tan abarrotada y además es la mejor zona para ver la puesta de sol.

Cons:

El servicio de habitaciones ha dejado mucho que desear. Me encontré mi maleta tirada, la cama mal hecha, el cojín tirado y no se había barrido el suelo.

2026-01-19 • via Nuitee
R
Raquel • couple • es
9
2026-01-15 • via Nuitee
S
Salvaje_v84 • couple • es
10
2025-12-08 • via Nuitee
M
Martín Mirón • family_with_children • es
10
2025-11-11 • via Nuitee
J
jorge • family_with_children • pt
8
2025-10-15 • via Nuitee
E
Ema • family_with_children • ch
8
2025-10-13 • via Nuitee
Šimić • solo_traveller • hr
9
2025-10-13 • via Nuitee
M
Miguel • couple • es
9
Cons:

No entiendo que nos cobrarán el agua en la cena

2025-10-13 • via Nuitee
F
Francisca • extended_group • pt
10
TOP
Pros:

Hotel de sempre. Gostamos mesmo muito. Pequeno-almoço impecável.

Cons:

As animações poderiam ser um bocadinho melhores.

2025-10-11 • via Nuitee
T
thierry • couple • fr
5
dernier séjour dans cet établissement
Pros:

Chambre bien positionnée et très propre

Cons:

Personnel de plus en plus désagréable (jamais un bonjour et encore moins de sourires). Absence de considération du client; Repas répétitifs et de mauvaise qualité hormis le petit déjeuner et surtout la musique très forte à tous les repas.

2025-10-08 • via Nuitee
K
Kinga • family_with_children • pl
8
Super!!
Cons:

Jedyny mankament to kiepskie dojście tzn. wysoko, żeby dojść do głównej promenady i do plaży, tylko dla ludzi o zdrowych nogach nie mających problemów ruchowych.

2025-10-06 • via Nuitee
Регина • family_with_children • lt
8
Pros:

Чистое пастельное белье, белоснежные полотенца .

2025-10-03 • via Nuitee
N
Nuria • family_with_children • es
7
2025-10-01 • via Nuitee
L
Lina • friends
10
Pros:

Sea & pool view was absolutely gorgeous. Very clean hotel. Bar staff, reception and maids were great , very helpful & always smiling. Breakfast was very yummy. Just a FYI in the pool area there is a lift behind the bush which you need ur room card to use this brings you to the bottom of the hill and you can use the same gate on the way back instead of climbing the hill. Cocktails are well made. You can order a can from reception to the airport. Bis n. 2 and 3 for around €1.60 takes you to the busy side of benidorm there is also an indoor market on a saturday great value for gifts, pens, magnets , tea towels compared to shops near hotel. Tequilla rose shots are yummy. Will definately be returning. Thank you for a lovely welcome x

2025-09-30 • via Nuitee