Hotel Servigroup Torre Dorada

Hotels
•
Hoteles Servi Group
8.4 (911 reviews)
Avilés, 2 (la Cala) , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean premises
Great food
Cons:
Issues with room service
Long distance to the beach
High parking fees

Categories

Cleanliness
8
Several reviews mentioned cleanliness favorably, but one review noted issues with the service of rooms.
Service
9
Hotel staff were described as very friendly and helpful, contributing positively to the experience.
Location
8.5
Location received mixed reviews; some enjoyed it while others mentioned challenging access.
Room Quality
8.5
Rooms were generally described positively, with a few mentions of cleanliness issues.
Amenities
8.5
Amenities such as the pool had enough sun loungers, indicating good provision.
Value for Money
8.2
Value for money is seen as decent although some concerns were raised about extras like parking fees.
Food and Beverage
8
Food was well-rated with some comments on repetition and occasional quality issues.
Overall Experience
8.5
Guests generally enjoyed their stays with favorable mentions about staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:28

Property Description

Scenic Views and Leisure Activities

Hotel Torre Dorada offers stunning views of the sea, mountains, and Terra Mítica Theme Park. Guests can relax by the outdoor pool, sunbathe on the terrace, or stroll through the garden for a peaceful retreat.

Entertainment and Family-Friendly Amenities

During the summer, enjoy a vibrant entertainment program with live shows and activities. Kids can have a blast at the children's club and play area. Plus, stay connected with prepaid internet access and computers available at the reception.

Modern Comfort and Culinary Delights

Indulge in spacious rooms with balconies boasting picturesque views. Rooms are equipped with satellite TV, en suite bathrooms, and optional air conditioning. Savor buffet meals with show cooking at the restaurant, and unwind at the lounge, cocktail bar, or terrace bar.

Book now for an unforgettable stay at Hotel Torre Dorada!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

No refunds will be made for early check outs.

Hotel Servigroup Torre Dorada considers people 13 years of age or older to be adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.5
M
Mourad • family_with_children • fr
6
2026-10-30 • via Nuitee
J
José Luis • couple • es
4
Hotel torre dorada decepciónante
Pros:

La ubicación no está nada mal depende de para que lo quieras

Cons:

La comida horrible,unas de las chicas que reponen comida maleducada total y lo peor es que no te den ni una simple consumición después de lo que pagas con tu comida o cena aún que sea una miserable botella de agua fui con media pensión y decidimos comer un día aparte allí y después de cobrarme 24€ por persona no entra ni una simple consumición vamos la próxima vez en otro cadena hotelera seguro

2026-10-18 • via Nuitee
A
Aitana • couple • es
8
2026-10-18 • via Nuitee
C
Caren • family_with_children • gb
8
2026-10-17 • via Nuitee
A
Alejandro • couple • es
6
2026-10-16 • via Nuitee
L
Lööv • extended_group • se
6
Vår vistelse var bra, Men många trappor till stranden Inte barn vänligt, Och Wifi fungerade bara i r
Pros:

Den var ok,

Cons:

Lite mer varma rätter

2026-10-15 • via Nuitee
M
Manuel • solo_traveller • es
9
Pros:

La atención en recepción y las instalaciones y la comida muy buena

Cons:

La música de animación era algo cutre

2026-10-13 • via Nuitee
M
Mariana Anmar • couple • ve
9
Muy agradable
Pros:

Las instalaciones y lo cerca que estaba de la playa

Cons:

El colchón le debería hacer un cambio

2026-10-13 • via Nuitee
M
MOLLA PERNIAS • couple • es
8
Bien
Pros:

Un poco alejado del centro,desayuno normal,de Hotel

Cons:

Las cenas muy flojitas

2026-10-13 • via Nuitee
A
Amparo • couple • es
9
Muy muy aceptable
Pros:

El personal es muy amable. En recepción nos asesoraron y ayudaron con la habitación.
La comida del buffet muy buena.
Relación precio calidad óptimo. El juego de luces del edificio confirió un gesto amable y simpático. Lo recomiendo.

Cons:

La animación nocturna. Deberían cuidarla más.

2026-10-12 • via Nuitee
A
Alis Ocio • solo_traveller • es
2
Pros:

El parking por 15 euros diarios

Cons:

Bufet en desayuno todos los dias igual. Cena muy pequeño y justo poca variedad, encima cerrando a las 22.00h a las 21.30 ya ni se repone, muy mal. Habitaciones antiguas. Camas colchón duro, baño lleno de hormigas que le tuvo que decir a la limpiadora y ducha con cortina que se salía toda el agua, por el baño. Y la ubicación malisima en playa poniente y en lo mas alto, con nada alrededor y si vas con niños puente de octubre 0 actividades. Centrado en el inserso, no volvería.

2026-10-12 • via Nuitee
C
Celia • couple • es
7
2026-10-12 • via Nuitee
Y
Yohanna • couple • es
10
Perfectísimo
Pros:

Absolutamente todo,el servicio,limpieza,el personal,la comida excelente,volveria al mismo hotel sin pensarlo,el personal atento,resolutivo,rapido maravilloso todo

Cons:

Las camas son dobles,no dan a elegir cama matrimonial,a mi pensar deberian siempre dejar esa opción

2026-10-12 • via Nuitee
E
Elizabete • couple • pt
6
Não foi uma boa estadia
Cons:

Da comida sempre em muito pouca quantidade só existia reposição quando já estava vazio .
Na limpeza 8 dias sem mudança de lençóis que deveria de existir ao fim de quatro dias .

2026-10-11 • via Nuitee
J
José Antonio • solo_traveller • es
10
Hotel de 10
Pros:

La limpieza, la comida muy buena y las vistas.

2026-10-11 • via Nuitee
O
Orest • solo_traveller • dk
9
2026-10-08 • via Nuitee
B
Baenas Mico • solo_traveller • es
10
Pros:

El personal del hotel y la instalaciones

2026-09-14 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Clean food was nice good hotel beach just down the hull

2026-09-11 • via Nuitee
J
Jorge • couple • es
9
2026-09-09 • via Nuitee
P
perlaza marin • solo_traveller • es
9
2026-09-08 • via Nuitee