Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Small rooms
Cleanliness issues
Outdated decor

Categories

Cleanliness
7.71
Some reviews mention cleanliness issues, such as bathroom smells and lack of thorough cleaning, indicating room for improvement.
Service
8.98
Overall positive sentiment regarding the friendliness of staff, particularly in the restaurant.
Location
9.22
Highly rated for its convenient beach access and quiet surroundings.
Room Quality
7.17
Several reviews mention that rooms are small and outdated, indicating dissatisfaction.
Amenities
8.2
Amenities such as the pool and bar are appreciated, but some facilities need renovation.
Value for Money
8.66
Mixed reviews, but generally perceived as fair pricing for the location and services offered.
Food and Beverage
8.71
Breakfast is well-received with variety, though some constraints noted during meals.
Overall Experience
8.58
Overall, guests enjoyed their stays, with a few concerns about room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:01

Property Description

Close to the Beach

Located just 25 metres from Benidorm’s Poniente Beach, Hotel El Palmeral offers a perfect seaside retreat on the Costa Blanca. Enjoy the convenience of stepping out of the hotel and onto the sandy shores within minutes.

Comfortable Accommodation

The air-conditioned rooms with balconies and flat-screen TVs provide a comfortable stay for guests. The stylish rooms with tiled floors, safe, and work desk ensure a relaxing atmosphere after a day of beach activities.

Convenient Amenities

Relax by the outdoor pool, stay connected with free Wi-Fi, and indulge in delicious meals at the buffet restaurant. The availability of on-site parking and a poolside bar adds to the convenience of your stay.

Ready to experience a beach getaway with excellent amenities? Book your stay at Hotel El Palmeral now!

Important information:

Please note that in accordance with local laws, this property does not admit groups of 3 rooms or more.

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

The amount of the stay will be paid in full at the time of entry and this amount is nonrefundable in case of early departure.

Drinks consumed during meals are not included in meal plans.

The towels provided by the hotel are for use in the room and in no case may they be used for the pool and / or beach.

It will be considered as a group 3 or more rooms that are booked together for the same dates even if the bookings are made separately and under different names.
In case of receiving one or more bookings that can be considered as a group by putting together the total number of rooms, Hotel El Palmeral under its own discretion can apply admission rights or apply different policies regardless of those specified in the bookings.
Under no circumstances will Hotel El Palmeral take responsibility for any expenses derived from the relocation and/or any additional expenses these unauthorized groups may incur into.

Please note the hotel does not have a dinner service. Reservations with half board will always include breakfast and lunch.

ID or passport will be required at check-in to all guests of 14 years old or above. Copies or photos are not valid.

Due to current legislation, we cannot take cash payments of over 1000EUR. This applies to national guests, residents and professional foreigners.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1899 reviews
Cleanliness: 7.71
Service: 8.98
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.58
R
Richard • solo_traveller • lb
9
Quiet clean comfy hotel and friendly helpful staff
Pros:

Hotel located in a lovely quiet area with a choice of good restaurants nearby 50 meters from the beach

2026-04-17 • via Nuitee
M
Marsden • solo_traveller • gb
10
Great stay great staff.
Pros:

Very friendly and professional staff.The cleaners worked very hard and my room was always immaculate on return.

2026-04-17 • via Nuitee
M
Michael • solo_traveller • gb
10
Paddy's week
Pros:

Staff very friendly and helpful

Cons:

Nothing

2026-04-17 • via Nuitee
P
Pat • couple • gb
9
Pros:

Lovely clean hotel. Great location. Quiet but easy to get to livelier places. Staff were pleasant and friendly. Rooms were comfortable. Nothing to complain about at all.

2026-04-16 • via Nuitee
T
timothy • solo_traveller • es
9
Pros:

Staff very helpful walking distance from beach bars and restaurants which was possible for me as I walk on crutches. Good bus service to Benidorm old town and beyond
Plus the had extra could bring my dog

2026-04-15 • via Nuitee
C
Craig • solo_traveller • gb
9
Hotel offers all you need - with a great beach very close by!
Pros:

Good, quiet location which was only a very short walk to a lovely, spacious and quiet beach. Very comfortable bed, friendly and helpful staff.. Coffee out of machine was good at breakfast and lovely to get fresh orange juice from another machine. I would definitely stay here again if I come to Benidorm next year or the year after.

Cons:

Nothing I didn't like, but maybe more variety of hot dishes for breakfast would be good

2026-04-14 • via Nuitee
R
Ramirez • couple • es
8
Bien, pudo ser mejor.
Pros:

Muy buena atención del personal.

Cons:

La habitación tenía mucho polvo, me tocó limpiar un poco para poderme ubicar bien.

2026-04-13 • via Nuitee
F
ferrer alapont • couple • es
7
Pros:

Limpieza,orden , y mo le falta de nada

2026-04-13 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Pros:

The peace and quiet

Cons:

The 🥶🥶 cold pool

2026-04-13 • via Nuitee
C
Castillo • family_with_children • es
10
2026-04-13 • via Nuitee
S
Silvia • couple • es
9
Pros:

La amabilidad del personal, la amplitud de la habitación y el baño, y la terraza

Cons:

El baño está un poco viejo, pero limpio y práctico

2026-04-13 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

Ubicación

Cons:

Instalaciones

2026-04-12 • via Nuitee
B
Beatriz • couple • es
9
2026-04-11 • via Nuitee
M
Marius Faur • solo_traveller • es
10
Bien pero se puede mejorar siempre
Pros:

Faltaba una cortina en el baño para que no salpique el agua de la ducha

Cons:

En líneas generales me gustó todo

2026-04-10 • via Nuitee
B
Bushirah • solo_traveller • no
10
2026-04-09 • via Nuitee
A
Avello de la Puerta • couple • es
10
Confort (las camas eran muy comodas) y mucha tranquilidad
Pros:

El trato de la recepcionista en la recepción.
Se volcó en darnos la mejor habitación.

Cons:

La habitación solo tenía dos enchufes y eso hoy en día se queda muy corto

2026-04-09 • via Nuitee
M
Martha • family_with_children • gb
10
Wonderful hotel in a special part of the world
Pros:

Loved it. Thank you. Such a lovely part of Benidorm. Recommend the beach right in front and also finestrat beach. Lovely pool, shallow bit ideal for small children. The red climbing frame on the beach is great for kids. And I was able to have a work call in the shared area, thank you. Fridge in room was useful.

2026-04-08 • via Nuitee
A
Alfonso • solo_traveller • de
9
Pros:

Alles Sauber, personal freundlich, preis Leistung sehr gut, Buffer Frühstück perfekt

Cons:

Swimming pool klein,
Matratze könnte ein bisschen harter sein,
Als extra Information vielleicht eine Bus Karte

2026-04-08 • via Nuitee
L
Laura • couple • es
8
Pros:

Buen trato del personal, muy limpio, buena ubicación, desayuno correcto. Volvere. Muchas gracias por la atención

Cons:

Por poner una pega, nuestra habitación estaba cerca o encima de cocina y entraba bastante olor a frito, aún así, es algo que se puede subsanar y volveré a reservar

2026-04-08 • via Nuitee
M
Mirela • solo_traveller • es
10
Amabilidad,profesionalidad,saber estar
Pros:

Hacia muchos an̈os que no iba a Benidorm pero estuvo todo muy bien,me puse triste el dia que me tuve que marchar pero estoy segura de que para las vacaciones de verano volvere!
Me encontre con un personal muy amable empezando por las pers.de la recepcion,camareras y no por lo ultimo las camareras del piso(guvernantas)

Cons:

Me gusto absolutamente todo de hecho en la rezerva puse solo el desajuno pero una vez que vi lo bueno que estaba todo cogi tambien las comidas..
Que no me gusto? El hecho de que me tuve que marchar para volver al trabajo!🤣🤣🤣

2026-04-07 • via Nuitee