Hotel Faranda Los Tilos, Ascend Hotel Collection

Hotels
Ascend Collection
7 (58 reviews)
crta de la Estrada km 2 Urb los Tilos, Teo, Galicia, 15894 , Teo , ES

Pets allowed

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small room amenities
Inexistent WiFi

Categories

Cleanliness
6.83
Clean and very friendly staff.
Service
7.8
Staff is super super friendly. Reception staff is the best!
Location
8.34
Close to bus stop, supermarket, etc. Really good location.
Room Quality
5.79
Room only had 3 hangers and the sink countertop is very small.
Amenities
5.82
WiFi was inexistent.
Value for Money
7.78
Still a good deal for us because it's very near to our family and the price is good.
Food and Beverage
6.83
They made us coffee for free.
Overall Experience
6.8
Overall a positive experience despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:44

Property Description

Convenient Amenities - Experience top-notch services such as complimentary wireless internet access, concierge services, and a banquet hall for your events.

Dining Options - Indulge in delicious meals at the restaurant or grab a quick snack at the property's coffee shop/cafe. Don't miss the daily buffet breakfasts available for a fee.

Comfortable Accommodations - Relax in one of the 92 guestrooms featuring minibars, flat-screen TVs, and private bathrooms with complimentary toiletries. Stay connected with free Wi-Fi and enjoy satellite programming for your entertainment.

With its prime location near El Corte Ingles Shopping Center, a stay at Hotel Faranda Los Tilos in Teo offers the perfect blend of convenience and luxury for your visit to Santiago de Compostela. Book now to experience excellence.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 58 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 5.79
Amenities: 5.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 6.8
J
julio
10
Pros:

Gracias

2025-10-12 via Nuitee
B
Bente
2
Pros:

Værelset var ikke rent, der var ikke håndsæbe, men der stor en sæbe i bruseren uden prop på.
Der han ledninger ud af loftet også på badeværelset og der var ikke ventilation på badeværelset, så det blev ret fugtigt da 2 personer havde været i bad.
Der var kun loftbelysning, ingen små lamper ved sengene
Der var blot 1 vandglas på badeværelset, selvom vi havde bestilt værelset til 2

Alt i alt ikke et sted jeg ville vende tilbage til

2025-10-10 via Nuitee
D
Daniel
10
Pros:

Hotel reformado muy cómodo y muy bien de precio. Ideal para mis gestiones por la zona De Santiago. Muy buen trato y buenos servicios.

2025-10-10 via Nuitee
M
Michelle
4
Dont believe the description
Pros:

We paid for 3 beds and the only room available was 2 beds, even though we didnt have late check in. One of the beds didnt have any blankets. The heat/ac never worked in the room. The wifi didnt work in the room. The bilingual concierge didnt speak any english. Beds were made each day, but floors were never sweeped and actually got dirtier after house keeping. "Free parking" was whatever you could find to park on the street. The restaurant served pizza when they felt like being open, for about an hour a day, but never the same times. We expected the Ascent standard for clean and decent hotels. This was not it. The things listed in the hotel description were not avaliable.

2025-10-03 via Nuitee
D
Daniel
10
Pros:

Muy bien, pero podían quitar las luces de emergencias de las habitaciones, o poner solo una…son muy molestas. Por lo demás genial.

2025-09-23 via Nuitee
D
Dulce
8
Pros:

No me gustó que no existe atención a las habitaciones
Me encantó el resto incluyendo al personal de la recepción, la mejor!

2025-09-16 via Nuitee
J
Jing
10
Really nice staff
Pros:

Hotel is under major renovation. Should be more pretty next year. Parking is free around neighborhood. By door there is #6 bus take you directly to old town in 30m.Staff is super super friendly. We are late for breakfast they made us coffee for free. :)

2025-09-06 via Nuitee
A
Angel family
8
Pros:

Close to bus stop, supermarket, etc. Really good location, the property was clean and the service fantastic, however the room only had 3 hangers, the sink countertop is very small, no place to hang the hand towel, and no iron board.
Still a good deal for us because it's very near to our family and the price good,

2025-08-26 via Nuitee
A
alberto family
10
Pros:

WiFi was inexistent.
Clean and very friendly staff.
Not worth of 4 stars.
If you have a car, everything is within 10 mins.

2025-08-10 via Nuitee
D
Daniela partner
4
Pros:

La limpieza del hotel deja mucho que desear y el aspecto también. No parece a las fotos. Aparte de que se paga una pasta y está lejos del centro de santiago y no incluye desayuno. Y fueron 113€ osea q nada económico

2025-07-06 via Nuitee
V
Vasyl family
10
Pros:

Nice

2025-06-30 via Nuitee
A
Audrey partner
10
Pros:

Excellent safe!

2025-06-15 via Nuitee
Y
Yuly family
10
Pros:

Recomendado por la gente tan amable, las instalaciones muy buenas y el transporte hacia el centro de Santiago que pasa en la esquina del hotel.

2025-06-10 via Nuitee
A
Audrey
10
Pros:

Staff are friendly, Clean

2025-05-13 via Nuitee
D
daniela
8
Pros:

Veldig hyggelig personale, hjelpsom og løsningsorientert

2025-05-13 via Nuitee
V
Vivian Gliese
10
Pros:

Perfect

2025-05-08 via Nuitee
V
Verified traveler
8
Estancia muy corta, suficiente el alojamiento
Pros:

El hotel y la habitación aparente estaban bien. Se ven indicios de reforma y que no estan terminadas pues en el hall de la planta no habia indicador de hacia que lado estaban los diferentes numeros de habitaciones. Eso si, no teniamos perchas, no funcionaba el mando de la tv y tampoco habia ni una sola silla.

2025-05-02 via Nuitee
S
Sarah
10
Amazing Staff, 5 Star Service *****
Pros:

Amazing Staff!! The manager, the lady receptionist (with 7 dogs 😁) the young guy receptionist (spiky hair) bar man and young chef, so sorry I didn't get your names...

Absolutely top class hospitality and customer service, even lent me 2 euros for the bus, helped me with boarding passes and really made my stay fantastic 😍

2025-04-26 via Nuitee
K
Katie family
10
Pros:

The front desk hotel staff were amazing & so helpful & friendly!

2025-04-06 via Nuitee
G
Guillermo Alejandro
6
No sirve Wifi. Hotel lejano, Regadera fría
Pros:

LO BUENO: 1) El personal es muy amable. 2)El Hotel está en buenas condiciones generales. 3) La zona es tranquila. 4) Hay una parada de bus en la esquina.

LO MALO: 1) El Wifi falla constantemente, incluso deja de funcionar por horas. 2) El agua caliente en la regadera sale muy racionada, es difícil lograr un flujo confortable de agua caliente. 3) el Hotel NO está en Santiago de Compostela, sino en un pueblo llamado Teo Os Tilos 4) Las ventanas, deberían tener un mosquitero, ya que están a pie de campo y se meten moscas y mosquitos.

2024-10-28 via Nuitee