Hotel Monterrey

Hotels
Azafranal, 21 , Salamanca , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
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Review Highlights

Pros:
Economic prices
Good location
Cons:
No hot water
Non-functioning heating
Only two power outlets in rooms
Inefficiency in problem resolution
Understaffed service
Noisy and cold rooms
Wi-Fi connectivity issues

Categories

Cleanliness
1
There are no positive remarks about cleanliness, suggesting significant issues.
Service
2
Service has received overall negative feedback due to the handling of issues and unsatisfactory resolution.
Location
7
The only positive aspect noted was the hotel's location.
Room Quality
2
Multiple guests complained about the lack of power outlets, non-functioning heating, and poor general maintenance.
Amenities
1
Lack of hot water and functional heating are considered substandard amenities for guests.
Value for Money
2
Guests expressed dissatisfaction with the value, citing various problems that outweigh the low cost.
Food and Beverage
1
There were no comments specific to food and beverage, but given the overall negative experiences, this aspect is unlikely to compensate.
Overall Experience
1.5
Guests had a significantly negative overall experience and the hotel clearly does not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 21:43

Property Description

Luxurious Neoclassical Renaissance Hotel in Salamanca

Elegant Rooms with Modern Amenities: Experience the charm of our rooms with classical interior décor, equipped with a desk, minibar, safe, and a private bathroom with complimentary toiletries. Enjoy your favorite shows on the satellite TV provided for your entertainment.

Delicious Dining Options: Start your day with a delightful buffet breakfast at our restaurant and later indulge in snacks, tapas, and drinks at the cafeteria. Explore the nearby bars and restaurants for a taste of local cuisine.

Convenient Location with Free Wi-Fi: Situated in the heart of Salamanca, our hotel offers free Wi-Fi in the reception area. With main monuments a stone's throw away and the Conference Centre just 1 km from the hotel, Hotel Monterrey is the perfect choice for your stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Monterrey.

Important information:

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location