Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
6.53
There are several mentions of poor cleanliness, such as 'scarsissima pulizia della stanza' and 'Bagno con i capelli dei ospiti precedenti'.
Service
9
The staff received positive feedback, with several mentions of 'cordiale' and 'professionale' service.
Location
9.04
The location was frequently praised for being convenient, close to transportation and central attractions.
Room Quality
5.99
There were complaints regarding room size and comfort, like 'letto scomodo' and 'camera piccola'.
Amenities
7.02
Some mentions of lacking amenities such as 'bagno retrò' and suggestions for improvements.
Value for Money
8.98
Value for money was generally considered good, particularly with mentions of 'ottimo rapporto qualità prezzo'.
Food and Beverage
7.53
There are mixed reviews on breakfast, noted as basic but decent; 'colazione ottima' and 'very basic'.
Overall Experience
7.5
Overall experiences are mixed with positive sentiments but significant issues in cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Convenient Location
Hotel Colombo is conveniently located near the Central Railway Station and the Duomo in the historic center of Naples. Situated in a restricted-traffic area, it offers easy access to the harbor and key landmarks like San Gregorio Armeno and the underground ruins of Naples.

Comfortable Accommodations
Guest rooms at Hotel Colombo are both pleasant and functional, providing modern amenities such as satellite TV for your comfort. The rate includes a delicious continental buffet breakfast to start your day right. Additionally, unwind at the hotel's lounge bar after a day of exploring the city.

Warm Hospitality
As a family-run establishment, Hotel Colombo prides itself on offering personalized service. The owners are dedicated to ensuring your stay is enjoyable, with a 24-hour reception desk available for any assistance you may need.

Book your stay at Hotel Colombo for a memorable and convenient Naples experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1943 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 7.5
T
Tim • couple • ie
9
Pros:

The Staff were very friendly

Cons:

Room 205 was very small

2026-07-18 • via Nuitee
M
Martyn • solo_traveller • gb
6
It is what it is, cheap and cheerful
Pros:

Perfect location, bed comfy and about right in terms of price

Cons:

Not being able to turn around in the shower

2026-07-17 • via Nuitee
M
Massimiliano • solo_traveller • ie
8
2026-07-17 • via Nuitee
Z
Zozeeta • solo_traveller • hu
6
It is an OK place to stay for a short night. Don't expect anything extra.
Pros:

It is close to the station, and has a good price. A very basic accomodation, I would only recommend for a one-night stay before travelling further.

Cons:

The room was extremely small. Nothing was wrong, it was clean, everything was working, still felt uncofortable. It does the job... don't expect anything extra.

2026-07-16 • via Nuitee
J
Julie • solo_traveller • gb
8
Central location good for a few days stay
Pros:

Good location (not the best area) but really close to the train station and walking distance to the centre. Staff were lovely and helpful too, and air conditioning was much needed in the Naples heat!

Cons:

Breakfast had no savoury option, but plenty of coffee and pastries/bread. Noise levels were really bad from other rooms, walls paper thin.. any more than a few nights and you’d be exhausted

2026-07-15 • via Nuitee
M
Max • solo_traveller • de
8
2026-07-14 • via Nuitee
A
Ahmed • solo_traveller • ba
7
Practical
Pros:

Practical location and very friendly staff. Good breakfast for the price and clean, air conditioned rooms.

Cons:

The rooms are a bit old and crammed and the bathroom is small. Location is practical but not very pretty. Fine for a short stay.

2026-07-14 • via Nuitee
M
Monika • solo_traveller • pl
10
Pros:

Śniadanie bardzo dobre, duży dostęp do świeżych rogalików i wypieków, kawa smaczna. śniadanie głównie na słodko.

Cons:

dość głośno w pokoju, słychać sąsiadów

2026-07-13 • via Nuitee
S
Sandrine • couple • fr
9
Hôtel à recommander 😀
Pros:

Très un emplacement près de la gare... accueil très sympa !

Cons:

Petit déjeuner sans fruits

2026-07-13 • via Nuitee
J
Josh • solo_traveller • fi
10
2026-07-11 • via Nuitee
S
Stefano • couple • it
6
2026-07-09 • via Nuitee
C
Clémence • couple • fr
9
Pros:

Personnel très accueillant et disponible, l’hôtel est bien placé et permet de rejoindre facilement la gare de Naples ainsi que le centre ville à pied.

Cons:

La chambre est un peu petite, mais le rapport qualité prix est excellent

2026-07-07 • via Nuitee
F
Franco • couple • it
9
2026-07-06 • via Nuitee
Y
Yasir Qadeer • solo_traveller • fr
9
2026-07-04 • via Nuitee
V
Valeria Cujba • solo_traveller • ro
10
Pros:

Foarte curat. Raport bun calitate-preț.

2026-07-04 • via Nuitee
K
Krisztian • extended_group • gb
7
Great for a no frills overnight stay near Garibaldi station
Pros:

The price was very reasonable. It’s a great option for an overnight stay near the central train station.

Cons:

The room was fairly small and the location otherwise is not the best.

2026-07-02 • via Nuitee
I
Ichim • solo_traveller • md
8
2026-07-01 • via Nuitee
Z
Zige • solo_traveller • cn
10
2026-07-01 • via Nuitee
T
T5434CXjessical • Couples
4
Not a nice area.
Pros:

While the reception staff were nice, their customer service was let down by other parts of the hotel.
I don’t recommend coming to this hotel as a solo traveller or for a girls holiday as the surrounding area feels unsafe, especially at night.
My partner and I got pickpocketed before even reaching the hotel and the street the hotel was on really doesn’t feel safe for tourists.
The rooms are basic (expected) but also dirty which was off putting.
The walls are thin and you can hear your neighbours…
We checked out as soon as we could the next morning and explained these factors to the receptionists who were understanding that the surrounding area wasn’t ideal for us.
We did explain that plug sockets weren’t working properly either and moving rooms didn’t appeal to us as it wasn’t going to change the location and all the rooms would be the same level of cleanliness.
We moved to the old town (15 minute walk away) which was so much better.
I’d say avoid visiting if you are young, alone or if you’re a woman as you don’t receive refunds for unused days if you decide to leave for whatever reason.

2026-06-30 • via Tripadvisor
S
STAVROULA • solo_traveller • gr
8
Pros:

Staff was helpful and polite. The room was clean generally. Value for money.

Cons:

The bathroom could be better.

2026-06-28 • via Nuitee