Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
6.53
There are several mentions of poor cleanliness, such as 'scarsissima pulizia della stanza' and 'Bagno con i capelli dei ospiti precedenti'.
Service
9
The staff received positive feedback, with several mentions of 'cordiale' and 'professionale' service.
Location
9.04
The location was frequently praised for being convenient, close to transportation and central attractions.
Room Quality
5.99
There were complaints regarding room size and comfort, like 'letto scomodo' and 'camera piccola'.
Amenities
7.02
Some mentions of lacking amenities such as 'bagno retrò' and suggestions for improvements.
Value for Money
8.98
Value for money was generally considered good, particularly with mentions of 'ottimo rapporto qualità prezzo'.
Food and Beverage
7.53
There are mixed reviews on breakfast, noted as basic but decent; 'colazione ottima' and 'very basic'.
Overall Experience
7.5
Overall experiences are mixed with positive sentiments but significant issues in cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Convenient Location
Hotel Colombo is conveniently located near the Central Railway Station and the Duomo in the historic center of Naples. Situated in a restricted-traffic area, it offers easy access to the harbor and key landmarks like San Gregorio Armeno and the underground ruins of Naples.

Comfortable Accommodations
Guest rooms at Hotel Colombo are both pleasant and functional, providing modern amenities such as satellite TV for your comfort. The rate includes a delicious continental buffet breakfast to start your day right. Additionally, unwind at the hotel's lounge bar after a day of exploring the city.

Warm Hospitality
As a family-run establishment, Hotel Colombo prides itself on offering personalized service. The owners are dedicated to ensuring your stay is enjoyable, with a 24-hour reception desk available for any assistance you may need.

Book your stay at Hotel Colombo for a memorable and convenient Naples experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1930 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 7.5
O
Octavio Manuel • solo_traveller • pt
8
2026-06-26 • via Nuitee
J
Julie • family_with_children • gb
8
Very good value, a bit dated, but absolutely acceptable for the price. Friendly, helpful staff.
Pros:

Very convenient for the train station - we have an overnight from a late flight and early departure in the morning by train - this hotel was brilliant value and perfect for quick and easy connections.

Cons:

The rooms are a bit dated in terms of fixtures and fittings, but perfectly clean and comfortable termperature with aircon, and comfy beds. The area around the station is not great - be aware of this (not the fault of the hotel!)

2026-06-25 • via Nuitee
M
Massimo • solo_traveller • it
8
2026-06-23 • via Nuitee
M
Manuela • solo_traveller • ar
7
Good price
Pros:

Reception 24hs.
Good breakfast.

Cons:

Location.

2026-06-23 • via Nuitee
C
Chiofalo • solo_traveller • it
2
2026-06-22 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Très bon rapport qualité-prix
Pros:

Très bon rapport qualité-prix. La chambre disposait de tout le nécessaire et le petit-déjeuner était suffisant. L’emplacement est idéal pour visiter la ville et pratique pour rejoindre la gare et l’aéroport.

2026-06-22 • via Nuitee
A
Anastasia • solo_traveller • md
8
Pros:

Для поездок по окрестностям Неаполя отель идеально расположен в 5 минутах ходьбы от центрального вокзала, в 3 минутах от вокзала Porta Nolana.
Дружелюбный персонал, особенно Дарио, который обслуживает завтраки и готовит кофе.

Cons:

Душевая катастрофически тесная. Человек крупных размеров даже не поместится в неё.
Матрас на кровати в одноместном номере неудобный, чувствуются пружины.
Завтраки итальянские, без сыра и мясной нарезки.

2026-06-21 • via Nuitee
Érika • solo_traveller • es
8
Pros:

Excelente ubicación, cerca del centro y de la estación central.
Personal estupendo, muy amable y atento.
La habitación es amplia y siempre muy limpia, además tiene aire acondicionado y en nuestro caso balcón.
Hay una terraza muy amplia para los clientes.
Repetiremos cuando volvamos a Nápoles.

Cons:

Todo correcto

2026-06-21 • via Nuitee
L
Luciano • solo_traveller • it
6
Pros:

Personale e colazione top

Cons:

Non è direttamente colpa della struttura ma gli schiamazzi notturni erano davvero fastidiosi

2026-06-19 • via Nuitee
J
Joana • solo_traveller • pt
3
2026-06-19 • via Nuitee
J
Jean-marc • solo_traveller • fr
10
Hotel colombo naples
Pros:

Bien situé

Cons:

Douche un peu petite

2026-06-17 • via Nuitee
L
Llambi • solo_traveller • ar
10
Pros:

La ubicación,cerca de la estación de tren y a otros lugares turísticos.. La atención de todo el personal,super amables.

Cons:

Nada.

2026-06-16 • via Nuitee
S
sauveur • solo_traveller • fr
7
2026-06-16 • via Nuitee
A
Ahmed • solo_traveller • gb
10
2026-06-16 • via Nuitee
O
Oscar Levalle • solo_traveller • ar
7
2026-06-15 • via Nuitee
M
Michele • solo_traveller • it
10
2026-06-15 • via Nuitee
M
Marco • solo_traveller • au
9
Pros:

I liked much the kindness and attention to customer gave from all the stuff. They are genuine people that have shown care and appreciation towards their clients and what they do. This is something unique and a value that very few have nowadays. The building went under renovation and had a good look from the inside. Breakfast option were good, their coffee was so tasty.

Cons:

The only downside of my whole experience was the outside street which unfortunately does not look very attractive for a tourist with family because feels unsafe at night and pretty dirty, but I can't obviously blame the hotel for this but rather the major that doesn't do anything to help the businesses around.

2026-06-15 • via Nuitee
M
Malar Kannan • couple • in
3
Disappointed
Pros:

Location but noisy

Cons:

Tiny, wonder how booking.com rates this property as 4 star and Good Breakfast. Will never trust your recommendation or ratings anymore

2026-06-14 • via Nuitee
J
Josep • solo_traveller • es
8
2026-06-14 • via Nuitee
Y
YUKIKO • solo_traveller • jp
8
Pros:

スタッフが親切でした。
ここに来る前にスーツケースが壊れてしまい、荷物の預かりをお願いできてとても助かりました。
朝食もおいしかった。
中央駅から近いですが
治安はあまり良くないので通りを歩く時は気をつけて。
部屋は綺麗に掃除されているが芳香剤？の匂いがキツすぎるのは苦手だった。

2026-06-14 • via Nuitee