Ellen Kensington

Hotels
8.1 (2440 reviews)
18-26 Barkston Gardens , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast selection

Categories

Cleanliness
7.74
Several reviews mention superficial cleaning and cleanliness issues.
Service
9.21
Consistently praised for friendly and helpful staff.
Location
9.25
Described as convenient and well-situated for public transport.
Room Quality
7.2
Multiple reviews indicate rooms are small and some amenities not functioning properly.
Amenities
8.23
Good basic amenities but lacking in some comforts like USB ports.
Value for Money
7.69
Rooms and service do not match the level of expense expected.
Food and Beverage
7.24
Breakfast selection is limited, with various complaints about quality.
Overall Experience
8.21
Mixed feelings but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with city views and modern amenities including free WiFi and a private bathroom.

Convenient Location: Situated in the heart of London, close to popular attractions like the Natural History Museum and Victoria and Albert Museum.

Exceptional Services: Experience top-notch services with a 24-hour front desk, concierge assistance, and a bar for relaxing evenings.

To book your stay at Ellen Kensington and indulge in luxury and comfort, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 2440 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.21
M
mohammed • couple • sa
10
2026-04-09 • via Nuitee
B
Beniš • solo_traveller • cz
8
2026-04-08 • via Nuitee
I
isabelle • couple • fr
9
Pros:

Tres bien

2026-04-07 • via Nuitee
A
Adrian • couple • es
9
2026-04-07 • via Nuitee
F
Facundo • solo_traveller • ar
10
Excelente
Pros:

Tuvieron un excelente detalle a nuestra llegada, avisamos que ibamos por nuestra luna de miel.
Está excelente la ubicación, super cómodo para usar el subte, a 200 metros de Earls Court.
Muy buena la atención

2026-04-06 • via Nuitee
V
Valerie • couple • fr
9
2026-04-05 • via Nuitee
O
Oscar • couple • se
9
Bekvämt och hjälpsam personal
Pros:

Duktig personal , fräscht

2026-04-05 • via Nuitee
A
Aitor • couple • es
9
2026-04-04 • via Nuitee
D
Dan • couple • gb
10
Clean, comfortable, and overall amazing!
Pros:

Incredible location, close to loads of food places and a very central tube station that can take you to a lot of the major tourist spots! Clean, comfortable, and overall wonderful! All staff made us feel welcome and could not have been more accommodating for a five year anniversary celebration! For the price, this was the perfect hotel for a London stay.

Cons:

Desk in the room would be nice - perfect other than that!

2026-04-03 • via Nuitee
A
augpow • solo_traveller • no
10
2026-04-03 • via Nuitee
E
eric • solo_traveller • fr
7
Bien
Pros:

emplacement, locaux, personnel

Cons:

check out trop tôt (11h!!), taille de la chambre, équipements de la chambre (dressing vraiment mini, TV (impossible de regarder la TV sans abonnement , etc..)

2026-04-02 • via Nuitee
E
Eve • couple • gb
9
Pros:

Great stay for 1 night. Very comfortable, clean, staff were very friendly / helpful and facilities in room brilliant.

Cons:

Small green fires exit light on ceiling. Too bright to sleep so ended up covering with a plaster!

2026-04-02 • via Nuitee
R
Rachel • couple • fr
9
2026-04-02 • via Nuitee
J
Jason • couple • gb
8
Great location but stay in winter
Pros:

Great location, excellent staff and superb breakfast

Cons:

Room was far too hot and there was no mirror in the bedroom only in bathroom so this caused problems when wanting to use hair straighteners

2026-04-02 • via Nuitee
O
Oliver • couple • de
8
2026-04-01 • via Nuitee
Ákos • couple • hu
9
2026-03-31 • via Nuitee
J
Julia • couple • es
8
agradable
Pros:

ubicación, personal

Cons:

ruido exterior, cojines

2026-03-31 • via Nuitee
M
mark • solo_traveller • us
8
Pros:

Location

Cons:

Did not have a chair or normal desk.elevator needs help

2026-03-30 • via Nuitee
K
Kosar • couple • hu
10
Pros:

Front office guys were lovely

2026-03-30 • via Nuitee
M
Marcel • couple • nl
8
Fijn comfortabel hotel voor een goede prijs
Pros:

Fijne centrale ligging met voldoende faciliteiten.
Supermarkt en veel locale eetgelegenheden om de hoek. Op loopafstand van het V&A en het Natural History Museum.

2026-03-29 • via Nuitee