Ellen Kensington

Hotels
8.1 (2712 reviews)
18-26 Barkston Gardens , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast selection

Categories

Cleanliness
7.74
Several reviews mention superficial cleaning and cleanliness issues.
Service
9.21
Consistently praised for friendly and helpful staff.
Location
9.25
Described as convenient and well-situated for public transport.
Room Quality
7.2
Multiple reviews indicate rooms are small and some amenities not functioning properly.
Amenities
8.23
Good basic amenities but lacking in some comforts like USB ports.
Value for Money
7.69
Rooms and service do not match the level of expense expected.
Food and Beverage
7.24
Breakfast selection is limited, with various complaints about quality.
Overall Experience
8.21
Mixed feelings but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with city views and modern amenities including free WiFi and a private bathroom.

Convenient Location: Situated in the heart of London, close to popular attractions like the Natural History Museum and Victoria and Albert Museum.

Exceptional Services: Experience top-notch services with a 24-hour front desk, concierge assistance, and a bar for relaxing evenings.

To book your stay at Ellen Kensington and indulge in luxury and comfort, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 2712 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.21
O
Ondrej • solo_traveller • sk
8
2026-06-13 • via Nuitee
S
sharon • extended_group • gb
7
Overall a pleasant stay
Pros:

Easy to find, close to train station.

Cons:

Air con in room very noisy.

2026-06-13 • via Nuitee
A
Alistair • solo_traveller • gb
10
Pros:

Excellent decor great price

2026-06-13 • via Nuitee
A
Anna • couple • se
6
Great location
Pros:

Great location.

Cons:

The room size is definitely too small.

2026-06-13 • via Nuitee
J
Jonathan • couple • je
8
2026-06-13 • via Nuitee
E
Emilie • family_with_children • se
10
Toppen fint hotell, supertrevlig och service inriktad personal,
Pros:

Fantastik personal och service!

Bra läge nära tunnelbanan!

Dom lånade tom ut en adapter till mig som levererades upp till mitt rum. Vänliga trevlig.

Cons:

Jag tycker frukosten var dyr.

2026-06-12 • via Nuitee
A
asthoma • solo_traveller • nl
10
2026-06-12 • via Nuitee
R
Rebekka • couple • gb
7
2026-06-11 • via Nuitee
N
Nicole • family_with_children • de
8
2026-06-11 • via Nuitee
C
Christine • family_with_children • at
10
Sehr gute Lage für einen Citytrip
Pros:

Die Lage ist sehr gut, da 2 Ubahnlinien von der fußläufigen Station fahren. Das Frühstück ist gut. Die Gegend ist schön.

2026-06-11 • via Nuitee
N
natalie • couple • us
8
2026-06-10 • via Nuitee
H
Harriet • extended_group • gb
5
Pros:

Very comfy bedding and lovely bathrooms!

Cons:

The emergency fire light is too bright, and the fridge is too noisy. Despite a very comfy bed, I managed three hours sleep! Doors have gaps underneath through which sound travels under when other guests are going to their rooms and talking, etc. No mirror near a plug to get ready in front of, especially difficult if you are a woman. The TVs are Roku TV and do not have local live channels / freeview.

2026-06-10 • via Nuitee
L
Line • solo_traveller • gb
10
2026-06-10 • via Nuitee
L
Louise • couple • au
10
Close to Earls Court station.
Pros:

Great location, very clean, stylish and very comfortable bed. Lovely breakfast room, with all you could want, very well maintained by attending staff.

2026-06-09 • via Nuitee
H
Hellen • couple • ke
8
2026-06-09 • via Nuitee
P
Priscille • solo_traveller • fr
9
Pros:

La proximité avec le métro et les bus et de quoi se restaurer dans la rue adjacente
La propreté
Le calme
Le lit confortable
Le petit déjeuner
Les éléments de toilettes

Cons:

L'ascenseur très lent

2026-06-08 • via Nuitee
P
Peter • solo_traveller • gb
10
Review
Pros:

I liked the service and the room.

Cons:

I didn't like the fact that there's no free parking.

2026-06-07 • via Nuitee
R
Rhonda • solo_traveller • us
5
It was fair. The bed was comfortable.
Pros:

The location!

Cons:

The tv didn’t have any channels to watch. No hot hot water

2026-06-07 • via Nuitee
M
María • couple • es
10
Perfecta estancia.
Pros:

La zona, el hotel.

Cons:

Las almohadas muy blandas y la
Habitación no pudimos regular el calor que hacía frío en estabéoca.

2026-06-07 • via Nuitee
G
Greta • couple • gb
5
Small room, helpful staff, poor quality tea and coffee. Nice outlook onto park.
Pros:

Easy to get to from tube station in quiet location

Cons:

We had 2 single beds in a very small room with a strange layout
The tea and coffee were of poor quality. Tea was ready made (without milk) in a flask. Coffee quality from machine very poor.

2026-06-07 • via Nuitee