Ellen Kensington

Hotels
8.1 (2440 reviews)
18-26 Barkston Gardens , London , gb

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast selection

Categories

Cleanliness
7.74
Several reviews mention superficial cleaning and cleanliness issues.
Service
9.21
Consistently praised for friendly and helpful staff.
Location
9.25
Described as convenient and well-situated for public transport.
Room Quality
7.2
Multiple reviews indicate rooms are small and some amenities not functioning properly.
Amenities
8.23
Good basic amenities but lacking in some comforts like USB ports.
Value for Money
7.69
Rooms and service do not match the level of expense expected.
Food and Beverage
7.24
Breakfast selection is limited, with various complaints about quality.
Overall Experience
8.21
Mixed feelings but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with city views and modern amenities including free WiFi and a private bathroom.

Convenient Location: Situated in the heart of London, close to popular attractions like the Natural History Museum and Victoria and Albert Museum.

Exceptional Services: Experience top-notch services with a 24-hour front desk, concierge assistance, and a bar for relaxing evenings.

To book your stay at Ellen Kensington and indulge in luxury and comfort, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 2440 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.21
L
Lars solo_traveller no
7
2026-03-14 via Nuitee
B
Bradshaw couple gb
6
Earls Court Accommodation
Pros:

Central location for Earls Court and easy access by tube to other London attractions. Well maintained, appointed and decorated. Friendly staff.

Cons:

Classic twin room was small and cramped as was the en suite. Only 1 bedside lamp and beds were either end of the room. Only 2 double sockets to accommodate bedside lamp, coffee machine, phone chargers hairdryers etc and one of the sockets was located BEHIND THE WARDROBE. It was stated that bathrobes and slippers be provided. We had to ask for them twice before they were brought to the room. Would not recommend for a stay longer than a couple of nights.

2026-03-14 via Nuitee
N
Nick couple gb
9
Lovely hotel in great location with wonderful staff
Pros:

Excellent location- and well appointed room. Very helpful staff. Good value happy hour at the bar.

Cons:

Good hot and cold buffet breakfast, however I was very disappointed (angry) that they had no bacon (not acceptable for an English breakfast in the English capital). The server was very apologetic and said they’d have some tomorrow (not much use when you’re only staying one night)

2026-03-14 via Nuitee
J
Jirasiri family_with_children gb
9
Polite staff, clean, comfortable and good value
2026-03-14 via Nuitee
L
Louise couple gb
1
Very poor stay
Pros:

It was clean

Cons:

Rooms were small. Didn’t like the decor. Shower leaked out into the bedroom, soaking the carpet and the heating didn’t work

2026-03-13 via Nuitee
J
Jelmer couple nl
8
2026-03-13 via Nuitee
P
Peter solo_traveller us
9
Very good
Pros:

Elegant , courteous helpful staff , great location. Great breakfast

2026-03-12 via Nuitee
L
Liudmyla couple gb
10
Amazing!
Pros:

Professional staff

Cons:

Professional staff

2026-03-12 via Nuitee
B
Ben solo_traveller ch
8
2026-03-12 via Nuitee
D
daniela couple cl
10
Recomendado
Pros:

Ubicación, amabilidad del personal

Cons:

Nada

2026-03-12 via Nuitee
C
Cristian couple it
10
2026-03-11 via Nuitee
H
helena solo_traveller gb
10
2026-03-11 via Nuitee
G
Giuseppe couple it
9
2026-03-10 via Nuitee
T
Tanja couple ch
7
Pros:

Die Lage ist sehr gut. Preis-Leistung war gut, weil wir nur 50% = 100 sFr. zahlen musste. Der Normalpreis wäre überrissen gewesen für die 10 qm.

2026-03-10 via Nuitee
J
jonathan solo_traveller gb
9
Pros:

The location was great

Cons:

I booked a roof with a terrace and pid extra for this, however I was not expecting to have a brick wall as my view - No view at all.

2026-03-10 via Nuitee
J
John couple gb
8
Fitted our remit
Pros:

Location

Cons:

All good

2026-03-10 via Nuitee
C
Carol couple gb
5
Excellent location
Pros:

Value for money, cleanliness and friendly staff

Cons:

Breakfast was quite basic

2026-03-09 via Nuitee
B
Bentley couple gb
9
A lovely little get away
Pros:

We were celebrating my birthday and when we got in the room there were balloons and a bottle of fizz for me, it made my day extra special so thank you very much...it was much appreciated! Xx

2026-03-09 via Nuitee
B
Brian couple gb
7
2026-03-09 via Nuitee
E
Emir family_with_children dk
10
2026-03-08 via Nuitee