B&B HOTEL Madrid Centro Plaza Mayor

Hotels
•
B&B Hotels
8.8 (2837 reviews)
Atocha, 2 , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Good location
Friendly service
Comfortable beds
Cons:
Some rooms are small
Cleanliness issues in certain areas
Stairs to access some rooms

Categories

Cleanliness
8.3
Some rooms reported cleanliness issues, particularly in the shower area.
Service
9.3
Consistently mentioned as friendly and attentive across several reviews.
Location
9.3
Highly praised for central location and easy access to local attractions.
Room Quality
8.3
Some rooms described as small and with limited views, affecting overall quality.
Amenities
8.8
Good amenities like 24/7 coffee corner and breakfast bags, but some basics were missing.
Value for Money
8.8
Perceived as offering good value, particularly for its location.
Food and Beverage
8.8
Breakfast options and snacks received positive feedback.
Overall Experience
8.8
Generally positive, with a few caveats regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:18

Property Description

Historic Charm in the Heart of Madrid

Traditional Decor with Contemporary Touches

Experience the perfect blend of old-world charm and modern comfort at our hotel in Plaza Santa Cruz. The 19th-century building exudes historic charm, with wood-panelled walls and parquet floors, while modern lighting and artwork add a contemporary touch.

Modern Amenities for a Comfortable Stay

Enjoy the convenience of free Wi-Fi, satellite TVs, and a complimentary safe during your stay. Relax in style and immerse yourself in the vibrant culture of Madrid, just steps away from Plaza Mayor and Puerta del Sol.

Book Your Stay Today

Immerse yourself in the rich history and modern luxury of our hotel. Book now for an unforgettable experience in the heart of Madrid.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

When booking more than 3 rooms, different policies and additional supplements may apply.

Pets are allowed on request. Pets have a cost supplement is: 20 EUR per pet per day. Direct payment at the reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 2837 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
E
Eva • couple • de
9
2026-10-16 • via Nuitee
R
Rapalo • solo_traveller • ar
9
Muy conforme
Pros:

Ubicación

Cons:

Falta aire acondicionado

2026-10-15 • via Nuitee
D
Dr. Martin • solo_traveller • de
8
2026-10-14 • via Nuitee
J
JOEL • extended_group • fr
9
Séjour parfait
Pros:

Localisation centrale dans Madrid proximite des transports en commun
Amabilité du personnel
Accès libre au corner Coffee h24
Viennoiserie quotidienne à la poignée de la chambre très appréciable

2026-10-14 • via Nuitee
F
FLAVIO • couple • br
10
Pros:

Localização, conforto, segurança

2026-10-14 • via Nuitee
C
castells • couple • es
9
2026-10-12 • via Nuitee
I
Ivana • family_with_children • ch
9
Great value for the price
Pros:

Very clean, perfect for a night or 2 if you just need a place to sleep. Great location, everything close by. We enjoyed it, great value for a 2 star hotel.

2026-10-12 • via Nuitee
Y
YCO • solo_traveller • fr
9
Pros:

La zona de bebidas 24/7
La ubicacion

2026-10-11 • via Nuitee
I
Ignacio • solo_traveller • cl
9
2026-10-11 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Maravilloso! Su personal es encantador, de 10!

2026-10-11 • via Nuitee
K
Karina • couple • it
7
2026-10-10 • via Nuitee
G
Gisbert • solo_traveller • es
10
2026-10-09 • via Nuitee
V
Veronica • solo_traveller • ie
8
Muy bien
Pros:

La localización del edf está súper céntrico y tiene cerca dos estaciones de tren…

Cons:

La habitación que me tocó daba hacia la parte de adelante del edf y el ruido de la calle y los carros se escuchaba mucho

2026-10-08 • via Nuitee
M
Marzieh • couple • gb
7
Pros:

Clean, good location, good staff

Cons:

Just expensive

2026-10-07 • via Nuitee
G
Genevieve • solo_traveller • za
7
The room was so small. Very dark in hotel. Had too carry heavy suitcase up the stairs to go to lifts. .
Pros:

Location

Cons:

Shower water pressure

2026-10-07 • via Nuitee
N
Natalia • family_with_children • co
9
2026-10-07 • via Nuitee
V
Valdebenito • solo_traveller • ar
10
Pros:

Excelente el espacio de brekfast con frutas frescas, galletas y bebidas calientes y frías.
A resaltar la cordialidad del personal

2026-09-19 • via Nuitee
E
Erick Horacio • couple • mx
10
Great hotel location and stay
Pros:

Location perfect, 1-minute walking from the Plaza Mayor square, markets just around the corner. The staff is great. Overall, great place ideal for shorts stays.

Cons:

Everything was ok

2026-09-19 • via Nuitee
A
Ana Luiza • couple • br
8
Pros:

Localização excelente

2026-09-19 • via Nuitee
W
Wojciech • solo_traveller • pl
10
2026-09-18 • via Nuitee