Albergo ai Tolentini

Hotels
Independent
7.2 (1016 reviews)
Calle Amai 197/G , Venice , IT

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Flexible and communicative staff
Close to public transport
Quiet environment
Cons:
Lack of cleanliness
Uncomfortable beds
Limited or no amenities
Cold reception service
Limited luggage storage
High price relative to quality

Categories

Cleanliness
4.5
Numerous guests complained about cleanliness regarding dust under the bed, rust, fungus and marks from insects on the walls.
Service
5
Receptions service was criticized for the absence of staff and luggage storage issues, though some staff members were commended for their flexibility and communication.
Location
8.6
The location received high praise for being close to various attractions, landmarks and public transportation.
Room Quality
5.5
Many guests found rooms too basic or dated, with issues like uncomfortable beds and lack of amenities such as kettles.
Amenities
4.8
The lack of amenities like breakfast options, no kettles in rooms, and lack of luggage storage were regularly highlighted.
Value for Money
4.7
Guests felt the pricing was high given the poor service, basic rooms and lack of amenities, particularly breakfast and luggage services.
Food and Beverage
6
Food and beverage services were not often mentioned, suggesting they were not a highlight or a significant issue for guests.
Overall Experience
6.5
Guests experienced a mix of satisfaction and disappointment, with location being a strong point against service-related and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:37

Property Description

Albergo ai Tolentini takes its name from the famous Tolentini Church next door. Just 5 minutes' walk from Piazzale Roma bus station and municipal car park, it offers air-conditioned rooms with free Wi-Fi.

Rooms at Tolentini come with wood floors and simple furnishings. Each one includes a private bathroom with hairdryer.

The hotel is in the quiet Santa Croce area. Santa Lucia Train Station is just across the Grand Canal, easily reached by crossing Ponte degli Scalzi bridge. You have excellent Vaporetto (water bus) links to St. Mark's Square.
Important information:

Please inform Albergo ai Tolentini in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests are kindly requested to inform the property in advance of their estimated time of arrival. This can be noted in the Special Requests Box during booking.

Rooms are located on the first and second floor in a building without a lift.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location