The Jade

Hotels
7.7 (1873 reviews)
52 Hogarth Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Polite staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.95
The reviews mention that the rooms were clean but also highlighted issues with pests, suggesting a need for improvement.
Service
8.45
Most reviews point to polite staff and good service overall, despite some issues with communication.
Location
8.95
Numerous reviews praise the convenient location close to metro stations and local amenities.
Room Quality
6.45
Several reviews indicate disappointment with the size and noise of the rooms, impacting overall satisfaction.
Amenities
7.45
While some amenities like new towels were appreciated, other aspects like bed size did not meet expectations.
Value for Money
7.95
Reviewers felt the price was reasonable given the location, though the room quality detracted from total value.
Food and Beverage
6.95
Specific offerings were not mentioned, hence a neutral rating indicative of standard hotel offerings.
Overall Experience
8.45
Despite some negative aspects, the overall sentiment was positive regarding the experience due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Luxurious Accommodations
The Jade, nestled in chic Kensington, offers stylish rooms with modern amenities including monsoon showers, air conditioning, and mini kitchens.

Convenient Location
Within steps of Earls Court Underground Station, guests can easily explore top attractions like Buckingham Palace and Oxford Street.

Endless Possibilities
From the nearby Museum Mile to the upscale shops of Knightsbridge, The Jade provides the perfect base to experience the best of London.

Book now for an unforgettable stay at The Jade and immerse yourself in the vibrant heart of London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PEG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1873 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.95
Room Quality: 6.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 8.45
R
Rachel • solo_traveller • gb
9
A lovely hotel in a great location.
Pros:

The staff are friendly and the superior double room was excellent, and it had a small kitchenette.
Lovely toiletries and plenty of towels, a great hotel that's in a quiet road and a 5 minute walk from Earls Court Tube station.

Cons:

All good, no complaints.

2026-03-14 • via Nuitee
R
Roberto • solo_traveller • es
8
Muy buena relación calidad-precio.
Pros:

La relación calidad-precio es muy buena y el personal es bastante agradable. Estuvieron siempre pendientes de lo que necesitaba.

Cons:

La habitación individual es bastante pequeña, pero era lo esperado por el precio que tenía. No fue realmente un problema para mí.

2026-03-13 • via Nuitee
S
Samantha • solo_traveller • at
1
I didnt end up staying there. I walked straight out and found another hotel at a cheaper price and five star in comparis
Pros:

Despite the terrible experience staff were very helpful, as they seemed accustomed to dealing with dissatisfied customers

Cons:

It looked absolutely nothing like the photos on bookings.com. Honestly, it looked like what I’d imagine a brothel room to look like.

2026-03-13 • via Nuitee
O
Oksal Elcin • solo_traveller • tr
6
Pros:

Staff

Cons:

Room size , cleaning , products inside and refrigerator was not cold enough

2026-03-13 • via Nuitee
R
Risto • solo_traveller • ee
8
2026-03-13 • via Nuitee
W
Wendy • couple • gb
10
Great value stay!
Pros:

We wanted a 'no frills', good value, comfy and clean place to stay. We got that and more. Very comfy beds. Kettle, microwave, cutlery and crockery plus a little sink. Tea and coffee provided. Shampoo etc provided. Very clean. Great position within very short walking distance of Earl's Court tube station. Also a lovely boulangerie called Paul's nearby that does tasty food to eat on and take away, open until 10 pm!

Cons:

It was a bit hot and we were staying in March so I'd be worried about a Summer stay. Our windows didn't open. Maybe rooms on upper floors did? There was a small balcony that may not have been safe.

2026-03-12 • via Nuitee
S
Seitaro • solo_traveller • jp
2
2026-03-12 • via Nuitee
M
melek seren • couple • tr
6
Even though we have stayed there several times before, unfortunately I don’t think we will consider staying again.
Pros:

Location is great

Cons:

For a two-person room, you should share more detailed photos. In the bathroom, there wasn’t even space to place our belongings or hang towels. I understand that the room is small, but it could definitely be made more comfortable with better use of space.

2026-03-10 • via Nuitee
C
Carlota • extended_group • pt
8
Pros:

The cleanliness and friendly staff made for it. The bed was also very comfortable and they have been super professional and welcoming!

Cons:

The shower door was not fully closing which made the shower experience a little bit challenging and the extra bed could be improved by a topper mattress addition.

2026-03-10 • via Nuitee
N
nicholas • solo_traveller • gb
9
Great value
Pros:

Very good value, quiet position lovely staff

Cons:

Nothing

2026-03-10 • via Nuitee
G
Geanina • couple • ro
8
2026-03-09 • via Nuitee
A
Angelina • solo_traveller • gb
3
Overpriced for what you get
Pros:

Great location

Cons:

Very small, dusty , low ceiling rooms with a very heavy smell and a lots of noise from everywhere. Can hear everything from inside and outside

2026-03-09 • via Nuitee
S
Shannon Garland • family_with_children • gb
9
Great friendly hotel in superb location.
Pros:

The hotel was in a great location and was excellent value for money. The staff were polite and welcoming and you felt safe and looked after in the hotel.

Cons:

My only down side was the room could have done with an extra mirror. There was only one in the bathroom so getting ready was a challenge when wanting to use electrical hair tools. But again this was minor inconvenience when the value for money on this hotel was great.

2026-03-09 • via Nuitee
O
Oksana • solo_traveller • ua
8
2026-03-09 • via Nuitee
D
David Eliot • solo_traveller • gb
6
Pros:

Fantastic location and great staff. The room was very basic, but that's ok because of how much value for money it was.

Cons:

Sadly, on arrival, I discovered that the curtain was broken and wouldn't shut and that one of the lights didn't work. The staff were great at sayiong they'd get things fixed, but sadly none of those thngs were fixed after a day and I had to ask again to move to a diferent room so I could get some sleep; which is a bit difficult if your curtain won't shut. Other than that though, the stay was lovely.

2026-03-09 • via Nuitee
G
GEORGE • solo_traveller • th
10
2026-03-08 • via Nuitee
F
Fionna • solo_traveller • ie
8
Enjoyed staying at The Jade. It met my needs for a short stay.
Pros:

Great location, a few minutes from Earls Court tube, with friendly staff, the room though small and in the basement was very clean with a good bathroom and felt secure. I was very pleased to see a small kitchenette with sink, kettle, plates, cups and small fridge.
Also a full length mirror in the room.

Cons:

I would have preferred not to be in the basement, the room had a small window looking out to a wall.
The Bed was a little soft.

2026-03-08 • via Nuitee
A
Alexia9695 • couple • it
8
Consigliata per coppie giovani a cui non importa delle dimensioni della camera.
Pros:

Posizione comodissima, vicina alla metro e si può raggiungere il Natual history museum a piedi.
Camera piccola ma confortevole e pulita.
Ottimo prezzo.

Cons:

Camera piccolissima e strettissima. Bagno minuscolo. Tra la porta e la camera c'era una rampa e mezza di scale molto strette e ripide (cioè le scale facevano proprio parte della camera, erano all'interno).
Nonostante ciò per noi che siamo una coppia giovane non è stato un problema perché siamo stati sempre in giro e in camera siamo rimasti pochissimo, giusto per dormire quindi non è stato un problema. Siamo rimasti due notti quindi non è stato pesante ma se fossimo rimasti di più sarebbe stato un po' claustrofobico.

2026-03-07 • via Nuitee
T
thebault • family_with_children • fr
10
Un bon séjour à l'hôtel
Pros:

Sa situation géographique
Le confort de la chambre
Le personnel accueillant
Et le personnel de chambre efficace

2026-03-06 • via Nuitee
J
Jasmin sarah • solo_traveller • ch
7
2026-03-06 • via Nuitee