Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (2015 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 2015 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
D
diego solo_traveller ar
7
Pros:

La habitación es excelente, muy buena cama, muy equipada con pava eléctrica e infusiones de cortesía. Muy buena atención del personal. Linda zona.

Cons:

Pésimo desayuno para lo que cobran. Si no bajas muy temprano a desayunar se acaban los alimentos y no los renuevan. Tenés que desayunar lo que sobra. Y cobran 15 libras.

2026-05-16 via Nuitee
J
Jan couple nl
8
2026-05-16 via Nuitee
J
Jukka solo_traveller fi
9
2026-05-16 via Nuitee
B
Britt family_with_children de
8
2026-05-16 via Nuitee
V
vanessa solo_traveller gb
8
Perfect for our short stay.
Pros:

Perfect location, very clean

2026-05-15 via Nuitee
H
Huw solo_traveller gb
10
Value - good location.
Pros:

Location for business activities

Cons:

N/A

2026-05-15 via Nuitee
C
CHIEKO solo_traveller jp
8
2026-05-15 via Nuitee
Z
zaraelizabethh Solo travel Melbourne, Victoria
8
Simple and affordable
Pros:

I stayed here for 2 nights when first arriving to London. The reception was very kind and helpful.

This hotel gives you access to a free hot drinks machine and a table with charging slots, as well as breakfast service added to your accomodation if you want it.

They help store luggage in a safe spot too.

I had a small room with a single bed as I was staying on my own, despite the small room I had everything I needed in there. Everything was clean and the bathroom was also nice. There’s small cupboard storage if you need it.

Definitely recommend and would stay again!

2026-05-14 via Tripadvisor
T
Theresa couple gb
9
We had a lovely stay and will return
Pros:

The room was a nice size although the bathroom was a little on the small size. The room was very clean and quite. the location was brilliant for us to travel to the theatre and to Buckingham Palace. The area had plenty of places to eat and drink and was very close to Paddington station. Breakfast was very nice with a nice selection.

2026-05-14 via Nuitee
N
Nicole couple au
8
Pros:

Location to Paddington Station was convenient and excellent. Close to transport, Heathrow Express and shops.

2026-05-14 via Nuitee
E
eleonora couple it
10
Davvero eccellente!
Pros:

Tutto eccellente! Molto pulito con rifacimento camera quotidiano, staff cordiale, vicinissimo a Paddington!

Cons:

Nulla

2026-05-14 via Nuitee
T
Terhi family_with_children fi
8
2026-05-13 via Nuitee
S
Sandra couple at
7
Gutes Hotel mit kleinen Fehlern
Pros:

Ein paar Minuten vom Bahnhof Paddington entfernt
Gutes und reichhaltiges Frühstück

Cons:

Es war sehr kalt im Zimmer und man konnte nicht richtig heizen
1x wurde der Müll nicht entleert, es gab kein Toilettenpapier mehr und die Betten wurden nicht richtig gemacht

2026-05-13 via Nuitee
F
Federica couple it
10
Consigliatissimo
Pros:

Camera spaziosa per essere a Londra
Stanza pulita e confortevole
Receptionist sempre gentili
Macchinetta del caffè e acqua gratis
Possibilità di lasciare i bagagli
Posizione fantastica a 200 metri da tutto

Cons:

Il bagno veramente troppo piccolo

2026-05-12 via Nuitee
W
Wendy couple us
10
2026-05-12 via Nuitee
B
Bo solo_traveller ie
10
2026-05-12 via Nuitee
A
alchemyiam Family Graz, Styria
10
Overall great hotel
Pros:

Friendly staff, great rooms, very clean, up-to-date amenities, close to Paddington and other bars and restaurants. Highly recommended

2026-05-11 via Tripadvisor
L
Lisa solo_traveller fr
9
Pros:

Bonne localisation
Personnel très bien
Chambres propres
Petit dej très bien

Cons:

Pas assez de prises européennes
Chambres assez petites mais reste convenables pour un week end

2026-05-11 via Nuitee
L
Liz solo_traveller gb
10
2026-05-11 via Nuitee
E
erik couple gb
7
Very pleasant stay in a great location
Pros:

Great location, very friendly and helpful staff. Nice hub area where you can grab a coffee and chat. Twin room was a bit on the small side. Very clean and everything felt quite new and well maintained

Cons:

Room was a bit small

2026-05-11 via Nuitee