Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (1895 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 1895 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
H
Helen solo_traveller au
8
Pros:

Great value for money, hotel was more seen inside and very close to train station. I was on my own and the single room was small but cosy

2026-04-11 via Nuitee
D
Denise family_with_children ch
9
2026-04-11 via Nuitee
A
Alberto couple mx
10
Staff was friendly and polite
Pros:

5min walk from Paddigton Station. Convenient coffee machine complimentary all day and good bed

2026-04-10 via Nuitee
A
April solo_traveller us
8
2026-04-10 via Nuitee
S
Sandrine couple fr
7
2026-04-09 via Nuitee
R
Richard extended_group de
8
2026-04-07 via Nuitee
S
Sherridan couple ie
8
Very good!
Pros:

Good location with easy access to Paddington station and restaurants. Really clean, friendly staff. We stayed in a standard double room and it was small, but practical for 2 people

Cons:

Breakfast could have been better, only hot options were scrambled egg, American pancakes and porridge. It’s a small hotel so no reason they couldn’t make a full breakfast to order. Continental could have had more variation, coffee wasn’t great. Ventilation in room - even when air con was on the lowest setting, couldn’t feel any benefit. Pillows were rock hard.

2026-04-06 via Nuitee
N
Natalie couple se
9
2026-04-06 via Nuitee
M
Monika couple cz
9
Pros:

Poloha blízko metra, příjemný personál, moderně vybavené pokoje

Cons:

Nic

2026-04-06 via Nuitee
R
Ryan couple gb
7
A nice stay close to Marylebone
Pros:

Really clean room that made use of the small compact space. The lighting and smart tech was good too.

Cons:

Bed was a little cramped and my feet poked out the end and it was a little too warm at night even with the fan running.

2026-04-05 via Nuitee
S
Silvio family_with_children ch
10
2026-04-04 via Nuitee
G
Gena couple fr
9
Super rapport qualité/prix, accueil au top !
Pros:

Un personnel au petit soin, une chambre de taille correcte mais suffisante, aucun bruit, tous les équipements qu’il faut ! Je recommande

Cons:

RAS

2026-04-04 via Nuitee
S
Silvio couple ch
10
Klein aber fein; für den Preis
Pros:

- Sehr gute Lage.
-sauber
-Frühstück war in der Auswahl ausreichend

2026-04-04 via Nuitee
J
Joey couple ie
1
Never again
Pros:

Terrible

Cons:

Everything

2026-04-03 via Nuitee
M
Michael George couple ie
6
2026-04-03 via Nuitee
S
Sandra solo_traveller es
10
Great place
Pros:

La atención del personal fue excelente, y la habitación más que perfecta para viajar por trabajo

2026-04-03 via Nuitee
J
Joost couple de
8
2026-04-03 via Nuitee
C
Christopher solo_traveller gb
9
Excellent location and staff
Pros:

convenient and well managed

2026-04-01 via Nuitee
S
Sylvia solo_traveller gb
9
Perfect location. Very friendly staff. Had a lovely stay
Pros:

Perfect location

2026-03-30 via Nuitee
R
Ragnhild family_with_children no
10
2026-03-30 via Nuitee