Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (1826 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 1826 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
W
W1849TPdebbiem Friends getaway Dursley, Stroud District, Cotswolds, England
10
5 star stay
Pros:

We arrived just after 12pm and explained that we had a 3:30pm theatre booking and were hoping to freshen up beforehand. The receptionist couldn’t have been more helpful — he kindly checked on our room and, although it was still being cleaned, invited us to leave our luggage and return shortly.

We went for a coffee nearby and came back about 45 minutes later to find our room ready and waiting.

The moment we walked in, we were so impressed. The room smelled beautifully clean and fresh, and it was absolutely spotless — clearly maintained to a very high standard.

The beds were incredibly comfortable, ensuring a perfect night’s sleep. The modern touchpad lighting and temperature controls, along with efficient air conditioning, added a real touch of luxury.

And the shower… wow! A large overhead ceiling power shower with an additional handheld attachment — easily one of the best hotel showers I’ve ever experienced. Powerful, spacious and genuinely spa-like.

Every detail made it feel worth every penny.

We wouldn’t hesitate to stay again — 100% recommend and 100% returning! 🌟

2026-02-12 via Tripadvisor
S
Sonia couple fr
8
Pros:

Hôtel bien situé, proche des transports.
Parfait pour visiter Londres.

Cons:

Salle de bain petite, pas de place pour poser ses affaires

2026-02-12 via Nuitee
D
Dimitrios couple gr
9
2026-02-12 via Nuitee
G
Giovanni couple it
10
2026-02-12 via Nuitee
S
Strippo couple it
8
Pros:

Personale gentile, ci hanno dato la stanza prima del check in.
Posizione ottimale.

Cons:

A volte avendo la stanza vicino la caldaia si sentiva il rumore.

2026-02-12 via Nuitee
J
James couple gb
6
Great location, nice staff, but very poor breakfast
Pros:

Staff nice and friendly. Good location, clean and tidy inside, shower very good.

Cons:

Breakfast extremely poor, very little choice. No English breakfast as expected. No yogurts, small selection of cereal, really poor.

2026-02-11 via Nuitee
L
Lorena couple co
8
Good location, temperature of the room too hot
Pros:

I liked the location, it was very convenient.

Cons:

The room was extremely hot.

2026-02-11 via Nuitee
A
Adel couple fr
3
Would have been OK without the light switch incident
Pros:

Friendly staff and location

Cons:

The bed was too small, and—most annoyingly—the modern light switch system was dysfunctional. All the lights suddenly turned on at 3 a.m., and there was no way for us to turn them off ourselves. We had to call the staff to switch them off using the central circuit breaker. The staff were friendly, but no compensation was offered for the incident (apart from water bottles).

2026-02-11 via Nuitee
J
Joana solo_traveller es
7
Cons:

La habitación estaba al lado de una máquina gigante que hacía ruido toda la noche (entiendo que la calefacción).

2026-02-11 via Nuitee
M
MI couple jp
10
最高!
Pros:

ヒースロー空港やガトウィック空港からとてもアクセスのいい、パディントン駅から徒歩圏内の場所です。ロンドン市内の観光にもバスも地下鉄もたくさん通っているエリアなので移動の選択肢が多かった印象です。スタッフの方は、ホテルを出入りする時には必ず声をかけてくださいました。チェックアウト後にも快く荷物を預かっていただき、どのスタッフさんも気持ちの良い対応をしてくれました。お部屋もとっても快適で清潔。キャリーを2人分広げて置いても充分な広さがありました。冷蔵庫もポットもあったため、スーパーで購入したものも保管できたり、温かい飲み物を飲むことができて、長旅の終盤だったのですが、落ち着くことができて大変助かりました。

Cons:

思いあたることは特にありません。とても良いホテルです。

2026-02-10 via Nuitee
T
Tatiana solo_traveller kz
10
Pros:

A wonderful hotel within a five-minute walk from Paddington Station. The staff is polite and friendly. The room is spacious enough for one person. I was allowed to leave my luggage at the hotel after check-out, allowing me to spend a few pleasant hours in the city before my flight.

Cons:

None

2026-02-10 via Nuitee
C
ColinT couple gb
9
2026-02-10 via Nuitee
J
Jeremy couple gb
9
Very clean, well presented, and great value.
Pros:

Convenient Clean, polite and professional staff

Cons:

Stayed in room 15, super king bed would fit and be more comfortable. Could feel a slight quiver from the underground trains

2026-02-10 via Nuitee
H
Hagai couple id
10
2026-02-09 via Nuitee
G
Giuseppe couple it
10
10/10
Pros:

Tutto.
Staff,stanza e posizione eccezionali.

2026-02-09 via Nuitee
C
Clare extended_group gb
10
2026-02-08 via Nuitee
Z
Zenonas couple cy
9
Very helpful staff, cozy place to stay.
2026-01-31 via Nuitee
M
Mil solo_traveller gb
10
2026-01-30 via Nuitee
L
Louise solo_traveller ie
8
2026-01-30 via Nuitee
E
Ewa couple be
8
2026-01-30 via Nuitee