Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (2068 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 2068 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
B
Beatrix couple at
9
Gepflegtes kleines Hotel in bester und ruhiger Lage
Pros:

Das Zimmer war ausreichend groß und modern eingerichtet, das Personal sehr freundlich. Top Lage, 5 Minuten vom Bahnhof Paddington entfernt. Perfekt für einen Kurztrip nach London.

2026-06-13 via Nuitee
M
Marieke couple nl
9
Heerlijk verblijf en we keren graag terug
Pros:

Centraal maar toch heel rustig, vriendelijk personeel en lekker ontbijt

2026-06-12 via Nuitee
P
Patricia solo_traveller us
8
2026-06-12 via Nuitee
N
Nadine family_with_children de
8
2026-06-12 via Nuitee
R
Rachel solo_traveller au
8
Pros:

Short walk to Paddington station.
The room was the perfect size, clean and comfortable

2026-06-11 via Nuitee
F
Fausto solo_traveller it
9
Pros:

L’ambiente molto familiare

2026-06-11 via Nuitee
M
Margaret solo_traveller gb
10
Excellent hotel in the city of London for your stay
Pros:

The hotel was in a super position and everything you would want for your stay in london

Cons:

The bedroom was clean modern and had everything you needed for your stay

2026-06-11 via Nuitee
A
Andrei-Gabriel couple ro
9
Cozy hotel close to Hyde Park
Pros:

The personnel was amazing, with the room being available much earlier than the actual check in (this may not be necessarily standard procedure, but I guess we were lucky). The facility offers free luggage storage if before check-in / after check-out which is very useful if you want to explore the city without any redundancies. The hotel is very close to Hyde Park (7 minutes) and to Paddington train station (4 minutes).

2026-06-11 via Nuitee
D
Daniel extended_group es
8
2026-06-10 via Nuitee
W
Wee Boon solo_traveller sg
9
Nice cozy hotel that is walking distance to Paddington Station with lots of good variety of food choices
Pros:

It’s walking distance to Paddington Station, there’s a good variety of restaurant choices to choose and a coffee/tea area next to the lobby

Cons:

The coffee/tea area closed at 10.00 pm. At least the hot and cold water dispensing should be till 2.00 am or 24 hour. Also the Internet connection is not stable

2026-06-10 via Nuitee
Y
Yvonne couple nz
8
Close to London and train station. Lovely helpful staff!
Pros:

Location and near train station

Cons:

Rooms small

2026-06-10 via Nuitee
S
Schekutin couple de
9
2026-06-09 via Nuitee
L
Laura solo_traveller fr
9
Pros:

Well located, easy to find, windows open for fresh air

2026-06-09 via Nuitee
L
Lindsey solo_traveller au
9
I would always choose to stay here if travelling through Paddington station
Pros:

Convenient, comfortable and reasonably priced for London. This is my third stay on my annual home visits to family & friends.

Cons:

Minor detail, but some cushions on the dining chairs in the coffee lounge would be great.

2026-06-09 via Nuitee
C
Claudia family_with_children nl
10
Het was erg warm. De kamer was lekker koel door de airco.
Pros:

Het was een prettige locatie dichtbij Paddingtons station. Genoeg restaurants. Fijne uitvalsbasis om Londen te bezoeken.Er was een automaat voor koud water en crushed ijs. Dat was erg prettig met het warme weer

Cons:

Badkamer was wat klein.

2026-06-08 via Nuitee
B
Balint couple gb
9
Clean well designed however really compact
Pros:

Location was perfect

Cons:

Really small room and bathroom.

2026-06-07 via Nuitee
N
Nuria family_with_children es
10
Muy recomendable
Pros:

Ubicación, habitación comoda y bonita, el desayuno y el personal muy amable.

Cons:

Todo muy bien

2026-06-07 via Nuitee
M
Maria couple ch
5
2026-06-06 via Nuitee
A
Anton solo_traveller de
8
2026-06-06 via Nuitee
D
Daniel couple nz
9
Pros:

Great location, upgraded to a comfortable room; helpful staff.

2026-06-06 via Nuitee