Brunel Hotel

Hotels
7.5 (2416 reviews)
79-81 Gloucester Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Issues with cleanliness

Categories

Cleanliness
7
Mixed sentiment regarding cleanliness; some rooms were clean, but issues were noted.
Service
8
Friendly staff mentioned, generally positive sentiment.
Location
9
Location is highly praised for being ideal and conveniently located.
Room Quality
6.5
Rooms were noted to be small and with issues such as humidity.
Amenities
7.5
Standard amenities provided; some guests noted they were adequate.
Value for Money
7.5
Reasonably priced for London, but some concerns about room size.
Food and Beverage
7
Breakfast described as adequate but lacking variety.
Overall Experience
7.5
Averages out as satisfactory; could improve in room and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:33

Property Description

International Atmosphere and Reasonably-Priced Rooms
Located in London’s vibrant Bayswater neighborhood, the town house hotel offers a unique international atmosphere and comfortable rooms at affordable rates.

Convenient Amenities and Services
Start your day right with a complimentary breakfast to go before exploring the city. Benefit from modern conveniences like flat-screen TVs, en suite bathrooms, and a 24-hour front desk for all your needs.

Ideal Location for Exploring
With Paddington Station just a short walk away, guests have easy access to top attractions like Hyde Park and Kensington Gardens. Don't miss the chance to experience the best of London during your stay at Brunel Hotel.

Important information:

Please note that a photo ID matching the name on the credit card used to book is required on arrival.

The card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to secure the booking with a third party payment authorization, or make alternative arrangements.

Please note that all Special Requests are subject to availability and additional charges may apply.

Group bookings of 4 or more rooms are subject to a full deposit at the time of the booking and cannot be canceled free of charge. Full charges would apply in case of any cancelations after.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 2416 reviews
Cleanliness: 7
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7.5
R
Robert extended_group il
1
Dissapointed
Pros:

Nothing

Cons:

I would not recommend this hotel.

Our stay at Brunel Hotel was very disappointing. We stayed for 7 days, and despite reporting a cockroach problem to the staff, the issue was never properly resolved. There were still cockroaches in the room until the day we checked out.

The room had no air conditioning, which made it extremely uncomfortable, especially with five people staying in one room. The television did not work at all, and the shower had very poor water pressure.
Elevator stuck everyday!!
Overall, the facilities were outdated, maintenance was poor, and the experience was far below what we expected. Unfortunately, this was one of the worst hotel experiences we have had in London.

2026-06-13 via Nuitee
S
Sandra family_with_children fr
10
2026-06-13 via Nuitee
B
Blerta solo_traveller xk
10
2026-06-12 via Nuitee
C
Carlos family_with_children es
7
Cons:

Se estropeó la puerta de la habitación y para poder entrar siempre tuvo que venir el del hotel.

2026-06-12 via Nuitee
M
Marina family_with_children it
8
2026-06-12 via Nuitee
T
Tom couple be
7
2026-06-11 via Nuitee
C
Cintia solo_traveller es
10
Pros:

Ubicación y desayuno

2026-06-11 via Nuitee
S
Santa extended_group ee
7
Good value for money
Pros:

Nice breakfast, location is very good, walk away from Buckingham palace, food places just around a corner. Check in was quick.

Cons:

Shower pressure was quite low and our room was just by the elevator. Once the breakfast time started, it was hard to sleep.

2026-06-11 via Nuitee
R
Roy family_with_children ie
7
Hotel was ok, team was helpful and breakfast was good. Just the room was too small.
Cons:

Room was too small

2026-06-11 via Nuitee
C
Caroline couple us
8
Nice place by everything :))
Pros:

Very close to train station . Great breakfast .

Cons:

The room was very tight had a hard time getting the suitcases in .

2026-06-10 via Nuitee
C
Conchi family_with_children es
9
Un buen hotel, gran relación calidad-precio
Pros:

Desayuno estupendo , completo y buen servicio del personal. El horario era muy amplio. La ubicación es buena, cerca de Paddington station y el metro. Tienen un pequeño ascensor que te evita tener que subir las maletas por las escaleras como sucede en la mayoría de este tipo de hoteles en Londres. La semana anterior hizo mucho calor y por eso habían instalado una máquina de aire acondicionado portátil en la habitación, buen detalle para los que estuvieran anteriormente, aunque a nuestra llegada, no lo había retirado y ya entraba bastante fresco por el hueco que dejaba en la ventana :)

Cons:

Quizás estaría bien poder tener algún microondas a disposición de los clientes por la tarde/noche.

2026-06-10 via Nuitee
M
Maitane family_with_children es
7
2026-06-10 via Nuitee
B
blas couple es
6
Pros:

La situación inmejorable. Buen desayuno

Cons:

No podíamos cerrar la ventana debido al tubo del aire acondicionado, y a pesar que lo dijimos no lo solucionaron con lo cual se oía todo el ruido de la calle y la luz de la msñana . Imposible dormir

2026-06-10 via Nuitee
M
Micaela solo_traveller ar
10
2026-06-09 via Nuitee
D
Danila extended_group it
10
Soggiorno favoloso
Pros:

Ottima colazione, ottima posizione, tutto pulito

Cons:

Nulla

2026-06-08 via Nuitee
R
Romain solo_traveller fr
9
2026-06-08 via Nuitee
D
David Roque family_with_children pt
7
Boa
Pros:

Pequeno almoço com o essencial. Não passas fome. Cama confortável e zona muito calma, com muito comércio.

Cons:

O chão ser forrado com alcatifa. E alguns acabamentos.

2026-06-08 via Nuitee
C
Christophe solo_traveller fr
7
Pros:

L'emplacement. Le personnel très sympa. Petit déjeuner correct.

Cons:

La taille de la chambre et l'équipement vieillissant.

2026-06-08 via Nuitee
G
Gema couple es
8
2026-06-07 via Nuitee
S
SARA solo_traveller it
6
Pros:

Posizione vicino Peddington

2026-06-06 via Nuitee