Falcon Hotel

Hotels
7.5 (1538 reviews)
11 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.83
Several reviews mentioned cleanliness issues, with one describing a smell in the bathroom and others noting that rooms were not very clean.
Service
8.3
Multiple reviews highlight friendly and helpful staff, contributing positively to the guest experience.
Location
8.84
Location is frequently praised, being described as central and convenient for sightseeing and transport.
Room Quality
6.29
Rooms mentioned as small, with some issues like noisy surroundings and uncomfortable beds.
Amenities
7.32
No specific amenities were mentioned, but a standard quality expectation for this hotel tier applies.
Value for Money
6.78
Value perception varied, with smaller room sizes impacting the overall value perception.
Food and Beverage
7.33
Food and beverage were not explicitly reviewed, assuming standard quality for this hotel tier.
Overall Experience
8.3
Generally positive experiences with specific positives outweighing the negatives in guest reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

The Falcon Hotel offers budget accommodation in central London, just a short walk from Oxford Street.

Convenient Location: With Paddington Tube Station and Hyde Park nearby, guests can easily explore the city.

Comfortable Rooms: Enjoy modern amenities like a flat-screen TV and tea/coffee facilities in each room.

Scenic Views: Some rooms overlook Norfolk Square's garden, providing a peaceful setting.

Book your stay at The Falcon Hotel for a relaxing and convenient London experience.

Important information:

Please note; the property will charge the first night on the credit card. This property does not have a elevator. Please note that luggage storage upon departure is based on availability. Please contact the property directly to avoid disappointment. Late Arrivals: Thank you so much for choosing Falcon Hotel for your visit to London. Our reception closes @ 10:30 pm. Our check in is from 2:00 pm to 11:30 pm. We can organize after mid-night to absolute latest 1:00 am; check in. Please ring the bell for attendance . If you are arriving any time after 1:00 am, we are unable to take your booking, please cancel your booking. Please note that due to the covid regulations, the staff are not allowed to enter the rooms without your consent unless there is an emergency. This means there will be no room service available, and fresh towels will be available upon request. There will be a limited reception service and no help with luggage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 1538 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 8.3
J
Jade • couple • gb
5
Pros:

Easy location to get to

Cons:

The room was small and needs to be updated, more like plug sockets. Doesn’t do breakfast

2026-04-02 • via Nuitee
G
giorgia • couple • it
5
2026-04-02 • via Nuitee
M
Mauricio • solo_traveller • es
10
2026-04-01 • via Nuitee
H
Hedda Ørstavik • couple • no
3
2026-04-01 • via Nuitee
R
Ryan • extended_group • gb
10
2026-03-31 • via Nuitee
L
Laura • couple • it
6
Pros:

La posizione dell'hotel

Cons:

Lo staff non ha risposto in modo adeguato alle nostre richieste. La camera era sporca. Il wifi non prendeva al quarto piano. Non ci hanno cambiato la biancheria.

2026-03-30 • via Nuitee
A
Arbresha • couple • fr
4
2026-03-30 • via Nuitee
M
Marlo • family_with_children • gb
9
Nice Hotel
Pros:

The staff were nice and helpful.
Location was excellent. We stayed there for 2 nights to watch musical shows, and the theatres were less than a half-hour ride by bus.

2026-03-29 • via Nuitee
A
Anna • extended_group • it
2
Cons:

Il lavandino era minuscolo. Praticamente inutilizzabile. Nel bagno c’era solo una asciugamani. Il copri letto era macchiato.

2026-03-28 • via Nuitee
M
Marjolein • couple • nl
7
Nice stay in a great location with friendly staff
Pros:

We received a very warm and friendly welcome from the receptionist, which immediately made us feel at home and gave us a great start to our stay. The location of the hotel is excellent, close to Paddington Station and very central for exploring London. The bed was also very comfortable, with a good mattress that allowed us to sleep well.

Cons:

The bathroom could have been a bit cleaner. There were still some toothpaste splashes on the shower wall, the toilet could have been cleaner, and there was a thin layer of dust on the shelf near the sink.

2026-03-28 • via Nuitee
N
Nikola • couple • hr
8
2026-03-28 • via Nuitee
S
Scott • extended_group • gb
10
2026-03-28 • via Nuitee
B
Bodger • couple • gb
7
Pros:

Location

Cons:

Small rooms very dated

2026-03-28 • via Nuitee
K
Kate • family_with_children • gb
6
2026-03-27 • via Nuitee
M
Maria • family_with_children • bg
5
2026-03-26 • via Nuitee
L
Lena • solo_traveller • se
10
Litet fint hotell i Paddington
Pros:

Litet kompact rum med skön säng, tv, vattenkokare, toa, dusch och gott om varmt vatten.
Har bott här många gånger tidigare och tycker hotellet är prisvärt.

Cons:

Det enda jag skulle kunna anmärka på sen hotellet bytt ägare är att det är mindre välstädat mot tidigare. Internet var lite svajigt.

2026-03-25 • via Nuitee
R
Rosemary • family_with_children • gb
7
Enjoyed it and location excellent
Pros:

Location amazing

Cons:

Receptionist was polite but lacked any hospitality skills.

2026-03-23 • via Nuitee
S
Semeraro • couple • it
5
Non ripetibile
Pros:

La posizione

Cons:

Pulizia inesistente e camere troppo piccole le foto ingannano

2026-03-22 • via Nuitee
L
Luis • couple • es
7
Volvería
Pros:

La cercanía con las estaciones de trenes, metro y autobuses

2026-03-21 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-03-20 • via Nuitee