HF Fénix Lisboa

Hotels
8.7 (4822 reviews)
Praça Marquês de Pombal, 8 , Lisbon , PT
+351 21 371 6677

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.19
Overall cleanliness mentioned positively in multiple reviews, but some comments indicated a need for improvement.
Service
9.16
Staff are frequently praised for their friendliness and professionalism across several reviews.
Location
9.2
Many reviews highlight the excellent location of the hotel.
Room Quality
8.65
Rooms are described as comfortable and spacious by several guests.
Amenities
8.18
Mainly mentioned positively, but some guests noted missing gym facilities.
Value for Money
8.64
Overall positive feedback regarding value, with some comments about rates.
Food and Beverage
8.69
Breakfast and dining experiences received high praise from guests.
Overall Experience
8.86
Guests reported a great overall stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Soundproofed Rooms with Stunning Views

Experience a tranquil stay at HF Fénix Lisboa, where every room is equipped with soundproofing and offers breathtaking views of the city. Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-lit work desk.

Exquisite Dining Options and Garden Terrace

Indulge in a culinary journey at Espaço Jardim Restaurant, serving delectable Portuguese and European dishes throughout the day. Start your morning with a Nespresso coffee and unwind in the garden terrace with a refreshing drink.

Convenient Services and Prime Location

Benefit from services like laundry, car rental, and city tours arranged by the attentive staff. With a metro stop just steps away, explore Lisbon's attractions easily. Plus, with designer shops and entertainment venues nearby, HF Fénix Lisboa offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at HF Fénix Lisboa!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that the guest who made the booking must also stay at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 4822 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
M
marie-helene • couple • fr
9
C'était bien
Pros:

Bon petit déjeuner moins bien le dimanche 27
Septembre
Sinon beaucoup de choix

Cons:

Parking un peu cher

2026-10-24 • via Nuitee
M
Maria • couple • pt
7
Pros:

Room service bom!

Cons:

Acabávamos de chegar do nosso casamento, o staff da recepção nem um sorriso nem um parabéns. Decepcionou um bocadinho o staff da recepção. Também quem nos atendeu quando quisemos pedir room service tinha 0 simpatia, parece que estávamos a incomodar ao pedir roomservice.

2026-10-24 • via Nuitee
L
LIDIA • couple • br
10
Hotel com localização e atendimento excelentes.
Pros:

Hotel com uma locação excelente, perto da estação do metrô. Equipe de atendimento da recepção muito educada e simpática. Café da manhã com ótimas e variadas opções, inclusive espumante (poderia ter opção de "brut"). Bar aberto e com opções de refeições rápidas. Estacionamento disponível e com fácil acesso. Quarto confortável e com uma vista linda.

Cons:

Nada a declarar.

2026-10-23 • via Nuitee
A
Abreu • solo_traveller • br
9
Pros:

Sim!

Cons:

Necessária obras de revitalização.

2026-10-23 • via Nuitee
Y
YOUSEF • couple • kw
6
5/10
Pros:

Staff was good and the breakfast was too.

Cons:

*My reservation depended on availability of the bed type and i got two separate beds which i was not happy with because i had a child
* they gave me a connection room which was a bit noisy
*The pictures didn't match the reality in the pictures it looks new

2026-10-22 • via Nuitee
R
Richard • couple • gb
10
Excelente. I’ll be back 👌🏽
Pros:

Tudo foi perfeito, os funcionários deram-me um atendimento top , especialmente a Fátu com o seu atendimento com o seu customer service a high level fez-me sentir como se fosse um VIP guest

Cons:

Não tenho o que dizer porque tudo foi perfeito

2026-10-22 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-10-22 • via Nuitee
T
Thais • couple • br
9
2026-10-21 • via Nuitee
V
Veronica Dall’Orto • couple • br
9
2026-10-21 • via Nuitee
R
Raul • couple • pr
10
2026-10-21 • via Nuitee
J
Jose Molinas • couple • cl
7
Ubicación inmejorable, cómodo hotel cerca de todo lejos del ruido
Pros:

La cama y el baño estan acorde a la categoría

Cons:

No funcionó el aire acondicionado, tuve que dormir con la ventana abierta

2026-10-21 • via Nuitee
M
Mariane • family_with_children • br
9
2026-10-20 • via Nuitee
A
Antonia Flávia • extended_group • br
9
2026-10-19 • via Nuitee
N
NANCY RAQUEL • couple • co
10
Muy recomendado
Pros:

La ubicación excelente

Cons:

Nada

2026-10-19 • via Nuitee
J
Johannes Gerhardus • couple • pt
9
Fijn hotel centraal gelegen
Pros:

Het hotel is ruim en netjes. Over de kamer kan hetzelfde worden gezegd. De kamer was erg schoon en het bed comfortabel.

Cons:

Alles was naar wens.

2026-10-19 • via Nuitee
D
Davide Benedetto • couple • it
9
2026-10-19 • via Nuitee
R
Rosa Maria • solo_traveller • br
8
Boa estadia!
Pros:

É um bom hotel!

Cons:

Nada em especial!

2026-10-19 • via Nuitee
V
vera lucia da silva • family_with_children • br
10
2026-10-18 • via Nuitee
F
Felipe • couple • br
8
Cons:

QUARTO PEQUENO

2026-10-18 • via Nuitee
F
Frederico • solo_traveller • br
8
Estadia com custo benefício bom
Pros:

Localização excelente e segura

Cons:

As comodidades do hotel… não ter piscina foi ruim

2026-10-17 • via Nuitee