HF Fénix Lisboa

Hotels
8.7 (4616 reviews)
Praça Marquês de Pombal, 8 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.19
Overall cleanliness mentioned positively in multiple reviews, but some comments indicated a need for improvement.
Service
9.16
Staff are frequently praised for their friendliness and professionalism across several reviews.
Location
9.2
Many reviews highlight the excellent location of the hotel.
Room Quality
8.65
Rooms are described as comfortable and spacious by several guests.
Amenities
8.18
Mainly mentioned positively, but some guests noted missing gym facilities.
Value for Money
8.64
Overall positive feedback regarding value, with some comments about rates.
Food and Beverage
8.69
Breakfast and dining experiences received high praise from guests.
Overall Experience
8.86
Guests reported a great overall stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Soundproofed Rooms with Stunning Views

Experience a tranquil stay at HF Fénix Lisboa, where every room is equipped with soundproofing and offers breathtaking views of the city. Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-lit work desk.

Exquisite Dining Options and Garden Terrace

Indulge in a culinary journey at Espaço Jardim Restaurant, serving delectable Portuguese and European dishes throughout the day. Start your morning with a Nespresso coffee and unwind in the garden terrace with a refreshing drink.

Convenient Services and Prime Location

Benefit from services like laundry, car rental, and city tours arranged by the attentive staff. With a metro stop just steps away, explore Lisbon's attractions easily. Plus, with designer shops and entertainment venues nearby, HF Fénix Lisboa offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at HF Fénix Lisboa!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that the guest who made the booking must also stay at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 4616 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
R
Ruth • extended_group • gb
8
Excellent
Pros:

Location

Cons:

N/A

2026-05-30 • via Nuitee
G
Güldeniz • solo_traveller • tr
9
2026-05-30 • via Nuitee
G
GILDA MOURA • couple • br
8
2026-05-30 • via Nuitee
J
Jennifer • couple • au
8
Very pleasant stay
Pros:

Very good choices. Staffs are so friendly in the breakfast room especially Danial. He brings out some special treats for us and it was so yummy. Thank you Danial.

2026-05-30 • via Nuitee
M
milagro • solo_traveller • es
8
Pros:

Las Almohada, la cama en si Almohada

Cons:

La tele. Solo en portugués, y no contar con Netflix

2026-05-29 • via Nuitee
B
Beatriz • solo_traveller • pt
9
2026-05-29 • via Nuitee
Z
Zane • couple • lv
8
2026-05-29 • via Nuitee
R
Rita • couple • pt
7
2026-05-28 • via Nuitee
A
Aderson • couple • br
6
Pros:

Excelente café da manhã., porém se dispensar o animador de auditório ficará bem melhor .

Cons:

No momento do chek in fui colocado em uma acomodação diferente de categoria inferior aquela que eu tinha reservado. Voltei à recepção para contestar, ao invés de ad

2026-05-28 • via Nuitee
N
Niels • solo_traveller • nl
7
Het verblijf was prima op een goede locatie om de stad te verkennen.
Pros:

Vriendelijk personeel en schoon

Cons:

Aan het einde van de gang waar veel extra geluid was voor de airco voorziening die daar loopt

2026-05-28 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-05-28 • via Nuitee
S
SOUCOUMARANE • couple • fr
7
2026-05-28 • via Nuitee
M
Marion • couple • us
10
Pros:

Very friendly and attentive staff. The location was excellent and walking in the city easy and comfortable. Breakfast was excellent and provided a wide variety of cultural and diverse breakfast offerings. The orange juice was fresh and delicious.

Cons:

Double booked for some reason but as far as the hotel goes, we loved the hotel and would stay there again.

2026-05-27 • via Nuitee
M
Marcia • couple • br
10
Hotel maravilhoso. Super indico
Pros:

A localização do hotel é excelente, café da manhã (pequeno almoço) excepcional , limpeza e conservação dos ambientes ótimos e principalmente a cordialidade dos funcionários, sempre simpáticos e prestativos.

Cons:

Particularmente gosto de cama mais firme. A cama me causou certo incômodo.

2026-05-27 • via Nuitee
V
Vera • solo_traveller • pt
8
2026-05-27 • via Nuitee
N
Nico • couple • nl
9
Pros:

Aan de rand van het echt toeristische deel van Lissabon. Alle typen vervoer letterlijk om de hoek

2026-05-27 • via Nuitee
G
Geert • couple • be
8
2026-05-26 • via Nuitee
H
Håkon • solo_traveller • no
8
2026-05-26 • via Nuitee
P
Pavlos • couple • gr
9
2026-05-26 • via Nuitee
E
elena • couple • it
7
Pros:

Centralissima e pulitissima

Cons:

Un po’ freddina

2026-05-26 • via Nuitee