HF Fénix Lisboa

Hotels
8.7 (4478 reviews)
Praça Marquês de Pombal, 8 , Lisbon , pt

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.19
Overall cleanliness mentioned positively in multiple reviews, but some comments indicated a need for improvement.
Service
9.16
Staff are frequently praised for their friendliness and professionalism across several reviews.
Location
9.2
Many reviews highlight the excellent location of the hotel.
Room Quality
8.65
Rooms are described as comfortable and spacious by several guests.
Amenities
8.18
Mainly mentioned positively, but some guests noted missing gym facilities.
Value for Money
8.64
Overall positive feedback regarding value, with some comments about rates.
Food and Beverage
8.69
Breakfast and dining experiences received high praise from guests.
Overall Experience
8.86
Guests reported a great overall stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Soundproofed Rooms with Stunning Views

Experience a tranquil stay at HF Fénix Lisboa, where every room is equipped with soundproofing and offers breathtaking views of the city. Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-lit work desk.

Exquisite Dining Options and Garden Terrace

Indulge in a culinary journey at Espaço Jardim Restaurant, serving delectable Portuguese and European dishes throughout the day. Start your morning with a Nespresso coffee and unwind in the garden terrace with a refreshing drink.

Convenient Services and Prime Location

Benefit from services like laundry, car rental, and city tours arranged by the attentive staff. With a metro stop just steps away, explore Lisbon's attractions easily. Plus, with designer shops and entertainment venues nearby, HF Fénix Lisboa offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at HF Fénix Lisboa!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that the guest who made the booking must also stay at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 4478 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
T
Thomas • solo_traveller • de
9
Pros:

Zentral gelegen aber die Gegend ist nicht so schön

Cons:

Siehe oben

2026-04-18 • via Nuitee
T
Tim • couple • us
7
Probably would not stay here again
Pros:

It was clean and met our needs

Cons:

Located on a very busy round about. Constant outside noise

2026-04-17 • via Nuitee
D
Dejamil Felix • couple • ao
8
2026-04-16 • via Nuitee
L
Laurent • solo_traveller • ch
8
2026-04-16 • via Nuitee
M
Mario • couple • it
8
Comodo pulito piacevole
Pros:

Comodità vicino metro

Cons:

Le camere sulla piazza sono un po’ rumorose però ho chiesto e mi è stata sostituita . In bagno il doccino non è con asta regolabile in altezza quindi un po’ scomodo

2026-04-15 • via Nuitee
V
Veronica • family_with_children • es
10
2026-04-15 • via Nuitee
C
Carl • couple • us
7
Good location, close to the Hop On Hop Off starting station, go9d value, friendly helpful staff.
Cons:

Friendly and helpful front desk staff.

2026-04-14 • via Nuitee
M
Milena • solo_traveller • br
10
2026-04-14 • via Nuitee
R
Riccardi_Jr • solo_traveller • br
10
Excelente hotel em Lisboa. Adoramos !
Pros:

Excelente opção para ficar em Lisboa. Local movimentado, mas amplo e com Metro para ir para todos os lugares.
Pequeno almoço excepcional.
Todos funcionários muito educados e prestativos.
Será nossa opção ao voltar a Lisboa.

2026-04-14 • via Nuitee
N
nonoeleven • solo_traveller • fr
9
2026-04-14 • via Nuitee
• couple • br
10
2026-04-12 • via Nuitee
• couple • br
10
2026-04-12 • via Nuitee
B
Beatriz • couple • br
7
Hotel tradicional, bem localizado, boa estrutura, mas precisa renovar o sistema de climatização não funciona
Pros:

Da localização e
Do custo/beneficio

Cons:

O ar condicionado nao funciona

2026-04-12 • via Nuitee
L
Luis António • solo_traveller • pt
9
Pros:

Da localização

Cons:

De nada

2026-04-11 • via Nuitee
R
Renato • couple • br
7
2026-04-10 • via Nuitee
A
Antonio • family_with_children • ao
10
Excellent staff. I would like to emphasize Nelson and Felisses ( He is from Nigeria). They are very helpful and created
Pros:

All

Cons:

Nothing to report.

2026-04-09 • via Nuitee
V
Viviane • couple • br
10
2026-04-08 • via Nuitee
R
Ricardo • couple • br
10
Voltaria sempre
Pros:

De tudo

Cons:

Gostei de tudo

2026-04-08 • via Nuitee
T
Turgut • couple • tr
9
2026-04-08 • via Nuitee
J
Jorge • couple • br
9
Conhecendo Lisboa
Pros:

Localização e comodidade

Cons:

Café da manhã pode ser melhor

2026-04-08 • via Nuitee