HF Ipanema Park

Hotels
HF Hoteis Fenix
8.8 (132 reviews)
Rua de Serralves, 124, Porto, 4150-702 , Porto , PT

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Transportation difficulties

Categories

Cleanliness
8.05
Some guests reported issues with cleanliness, particularly in one room.
Service
9.55
Overall, guests praised the staff for being friendly and helpful.
Location
8.55
Location had mixed reviews; some found it difficult for transportation.
Room Quality
9.05
Most guests enjoyed spacious and clean rooms.
Amenities
8.55
Amenities were decent, with some areas noted for improvement.
Value for Money
8.05
Several guests felt the price did not match the experience.
Food and Beverage
9.55
Many guests enjoyed the food and dining options.
Overall Experience
9.05
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Discover the elegance of HF Ipanema Park, where luxury meets comfort in the heart of Porto.

Recreational Haven
Relax and rejuvenate with our impressive recreationalAmenities, including an indoor pool, hot tub, and a modern fitness center.

Culinary Delights
Indulge your palate at Jardim de Inverno, our on-site restaurant showcasing exquisite Fusion cuisine. Enjoy 24-hour room service and a variety of dining options for every taste.

Convenient Business and Leisure Services
Stay connected with complimentary wireless internet and take advantage of our 24-hour business center and concierge services to cater to your needs.

Experience Porto like never before by booking your stay at HF Ipanema Park today!

Important information:

  • The seasonal pool will be open from April to October.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 132 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.55
Overall Experience: 9.05
M
Mohamed partner
10
Pros:

It's an awesome place .

2025-10-12 via Nuitee
S
Stevie
10
Pros:

.

2025-10-01 via Nuitee
S
steve
8
Pros:

Shops and kfc close by

2025-09-30 via Nuitee
M
Melody
6
More like a 4* with very rude staff
Pros:

Positives: clean, modern, well furnished, comfortable, lovely (small) pool areas both inside and outdoor at the top of the hotel with lovely views, toiletries, robe, slippers, hairdryer, water, fridge and kettle in room
Location: 1 hour walk to Porto, local area has everything you need to eat, drink and shop. Building site right next to hotel which our room looked out on
Negatives: staff were not friendly or helpful and quite rude. More hooks needed in the bathroom and glass doors do not offer privacy. Breakfast was basic. Bar and restaurant overpriced. More loungers needed at both pools, bean bags were not pleasant at the outdoor pool.
Why this isn’t a 5*: Breakfast: you have to pay extra for things which are usually included at buffet breakfasts and what was there was minimal. No balcony. No coffee machine in the bedroom, awful instant sachets. Mini bar contents were not included, they were no extras to make this a 5* experience.

2025-09-29 via Nuitee
E
Erin partner
6
Pros:

Not a great location for getting around as uber and bolt take a really long time to arrive there.

Definitely would not consider this a 5 star hotel by any means.maybe 3 at best. For the price, i wouldn't say its worth it.

2025-09-20 via Nuitee
I
Isabel partner
10
Pros:

Excelente, the staff and the service was very good
The Hotel really nice and the food delicious

2025-09-16 via Nuitee
P
Philip
6
Pros:

Gym was massive but had no equipment. Indoor pool was nice but limited facilities. Rooftop bar was always empty and could actually be nice if they played calmer music and dialed down the disco lights.

2025-09-15 via Nuitee
H
Hugo
10
Pros:

Beautiful property and great service. Only thingi is I would bring up is some of the charges.

2025-09-14 via Nuitee
J
Julie partner
10
Pros:

The room was great. The rooftop pool was super rad! Proximity to coast was nice. The staff was solid.

2025-09-13 via Nuitee
C
Clem
8
Pros:

Nice hotel. Great food and great service.
Close to public transport to the city and beaches at Foz.

Roof top bar is a nice spot but if you dont get a bean bag, the chairs up are not at all comfortable.

2025-09-07 via Nuitee
C
Christopher partner
10
Pros:

Very good hotel and friendly staff! Great facilities. There are super markets and a laundro mat close by. 10-15 minute car ride to the main river.

2025-08-27 via Nuitee
H
Hayley partner
8
Pros:

The lobby area was immaculate and the staff very friendly, polite and helpful. There were plenty of staff at the front desk so we never waited more than a minute to be seen. The room was spacious and clean and got cleaned to a high standard every day by the cleaning staff. Room service was great as was the food in the restaurant. The pool area was good except the choice of seating was geared more towards the younger generation, myself and my partner found the 'chairs' a little uncomfortable and the beanbags to low to get to. The music in the pool area was ok but the volume way too loud.

2025-08-27 via Nuitee
A
Amo
8
Pros:

Decent place and nice staff. Would stay again

2025-08-27 via Nuitee
A
Amanda
6
Pros:

I did not feel safe to walk around the outside of the building.
It was good that someone was at the door to feel supported from the homeless around.

2025-08-24 via Nuitee
S
Samuella family
8
Pros:

The hotel was really great, the staff very courteous. The breakfast buffet meal allows you to last until at least noon. There are buses next door. Overall it's in 8/10

2025-08-17 via Nuitee
O
Ofélia family
8
Pros:

Good food and service

2025-08-13 via Nuitee
A
Audrey partner
10
Pros:

Nice hotel! Very clean, excellent breakfast and dining. 100 % recommended.

2025-08-03 via Nuitee
F
Franca partner
2
Pros:

Horrendous odour in the room moment we walked into our room. Maintenance showed up as soon as we were entering our room, once they realized it was our room, they said no problem, we can enter. We asked if anything was wrong, they said no. As soon as we entered it was difficult to breathe. I explained to the front desk. Told it will be looked at. I explained I wanted another room, that we can’t stay in there. Was told all rooms were booked. Then I said I am leaving. Once she realized I was serious, we were given another room. Very musty, no charging ports. View from our window were homeless encampments. I guess that puts thing in perspective? We shouldn’t be too picky, about these details????? Do not recommend.

2025-07-30 via Nuitee
J
Julie
6
50/50
Pros:

Hotel was modern and had a nice vibe, especially the lounge and pool areas. The staff were quite rude and off putting. The noise was an issue, both externally with building works and the maids banging outside and in nearby rooms very early - not at all relaxing for someone one on holiday. Food in restaurants was excellent and fairly priced.

2025-07-24 via Nuitee
M
Michael Jerome partner
10
Pros:

Great amenities and excellent staff.

2025-07-24 via Nuitee