VTZ Hotel El Príncipe

Hotels
8.1 (4508 reviews)
12 Calle de Santiago , Zaragoza , es

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Prime location
Comfortable bed
Cons:
Cleanliness issues
Room size concerns
No on-site parking

Categories

Cleanliness
7.1
Several reviews mention issues with cleanliness, including needing to request cleaning and unkempt rooms.
Service
8.6
Most reviews highlight friendly and helpful staff, contributing positively to the experience.
Location
9.1
Repeatedly praised for its excellent location, with many guests noting convenience and accessibility.
Room Quality
7.6
Mixed sentiments, with mentions of small rooms and some uncomfortable aspects in the furnishings.
Amenities
7.6
Amenities are acceptable but noted to have some shortcomings, such as limited gym and outdated furniture.
Value for Money
8.1
Guests feel the overall experience aligns well with the cost, although some pointed out specific drawbacks.
Food and Beverage
8.1
Not extensively covered, but the quality of breakfast service received criticism.
Overall Experience
8.6
Guests overall had a pleasant stay, with positive interactions despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:27

Property Description

Convenient Location
AZ Hotel El Príncipe is ideally situated in Zaragoza's Old Town, just steps away from El Ebro and within walking distance of major attractions like the Roman Forum and Plaza España Zaragoza. The city centre is also easily accessible, making it a perfect choice for exploring the area.

Modern Amenities
This 3-star hotel boasts free WiFi, a 24-hour front desk, and a concierge service for your convenience. Each room features a desk, flat-screen TV, and air conditioning, ensuring a comfortable stay. The on-site restaurant offers a variety of culinary options, including American and Grill BBQ cuisine, catering to diverse dietary needs.

Nearby Attractions
AZ Hotel El Príncipe is surrounded by popular landmarks such as Calle Alfonso, Basilica of Our Lady of the Pillar, and Monument to Goya, providing guests with a rich cultural experience. With Zaragoza Airport just a short drive away, your journey to this charming hotel is effortless.

Book your stay at AZ Hotel El Príncipe for a memorable and convenient experience in Zaragoza.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.1
Based on 4508 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
V
valentin extended_group es
7
Hotel correcto y muy muy centrico
Pros:

Las la ubicación es increíble

Cons:

Las instalaciones justitas y le hace falta un poco de mantenimiento en Las zonas comunes

2026-02-14 via Nuitee
G
Gheorghita couple ro
7
2026-02-14 via Nuitee
J
Juan Carlos solo_traveller es
8
2026-02-14 via Nuitee
A
Ana Beatriz couple es
8
2026-02-14 via Nuitee
C
cintia extended_group es
8
Pros:

La ubicacion
La recepcionista Edanny ha sido muy maja y nos has recomendado bares.

2026-02-13 via Nuitee
N
nigel solo_traveller es
10
good
Pros:

very central very helpful staff

Cons:

nothing

2026-02-13 via Nuitee
M
Maria luisa couple es
8
Pros:

La ubicación ,en pleno centro

Cons:

Nuestro baño el lavabo estaba con el tapón puesto y no sé podía quitar,nos tuvimos que lavar los dientes con el grifo de la ducha ya que el agua del lavabo se quedaba estancado

2026-02-12 via Nuitee
M
Marta couple es
8
2026-02-12 via Nuitee
F
Francisco Manuel couple es
8
2026-02-12 via Nuitee
Y
Yıldız family_with_children de
7
2026-02-12 via Nuitee
D
Davide couple it
9
2026-02-12 via Nuitee
K
Koichi couple jp
8
2026-02-11 via Nuitee
A
Aizen couple ar
8
2026-02-11 via Nuitee
C
Cordunia couple ro
7
Afara e cam vopsit gardul
Pros:

Faptul ca este chiar in Piata Pilar conteaza. Esti foarte aproape de obiectivele principale. Patul si pernele au fost confortabile. Pe holuri si la receptie arata modern, curat, miroase bine. In schimb camerele, nu prea.

Cons:

Stiti zicala " afara e vopsit gardul, inauntru e leopardul". Cam asa si aici. Holurile, receptia arata bine, dar, cand intri in camera, lucrurile stau altfel...par a fi moderne...insa camera este foarte mica. Curatenia in camere nu este chiar punctul forte. Trebuie sa soliciti curatenia , altfel nu intra in camere.
De altfel pe site camerele apar mai spatioase, mai moderne...din pacate sunt destul de uzate, peretii murdari, cabluri la vedere, tocul la usa la baie scorojit, dulapul asa zis parca e din 1900 - chiar am fost indulgenta ca am dat aceasta nota.
Prosoapele destul de uzate si invinetite.
Ai acces si la cafea din partea casei intre orele 11,30 si 22, insa e o cafea oribila.

2026-02-11 via Nuitee
M
Meritxell family_with_children es
4
Estancia regular
Pros:

Buen trato

Cons:

Muy viejo, baño deteriorado , se saltaron los plomos en la habitación, el secador de pelo se quemó…
Interiores de los armarios arañados… la cisterna del baño estropeada…

2026-02-11 via Nuitee
M
Monica couple es
10
2026-02-11 via Nuitee
P
Pujadas Caubó couple es
9
Pros:

todo muy bien

Cons:

estaba todo perfecto

2026-02-10 via Nuitee
K
Katherine couple es
1
NO LO RECOMIENDO
Pros:

Únicamente la ubicación

Cons:

Baño sucio lleno de moho igual que la ventana, colchón incómodo, climatización de la habitación nefasta, nevera sin capacidad ni de medianamente enfriar una botella de agua.
Personal indiferente ante reclamos, me comentaron que ya habían solucionado todo pero NO FUE ASI
NO LO RECOMIENDO…..

2026-02-10 via Nuitee
A
Antonio couple es
9
Un hotel sencillo en pleno centro, genial!
Pros:

La ubicación muy centrica a un paso de la catedral y en pleno centro histórico, la amabilidad del personal, la cama era cómoda, el baño amplio, el desayuno bien

Cons:

Por poner una pega, que haya bañera y no placa ducha

2026-02-10 via Nuitee
F
Fernando couple es
8
Pros:

Ubicación

Cons:

Limpieza

2026-02-09 via Nuitee