Hotel Pilar Plaza

Hotels
8.3 (3653 reviews)
Plaza Nuestra Señora del Pilar, 11 , Zaragoza , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.69
Several reviews mentioned issues with odors and cleanliness in rooms.
Service
9.16
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.7
Consistently praised as excellent and very central.
Room Quality
7.15
Multiple mentions of old and uncomfortable rooms; need for renovations reported.
Amenities
7.68
Limited amenities reported; breakfast options could improve.
Value for Money
8.14
Some guests felt the price was high for the quality received.
Food and Beverage
8.19
Breakfast praised, but noted as repetitive.
Overall Experience
8.66
Guests enjoyed the overall stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:16

Property Description

Historic Charm in Central Location

Stunning Views of El Pilar Bascilica: Immerse yourself in the beauty of Zaragoza with picturesque views right from your room.

Modern Comforts: Relax in air-conditioned rooms with chic décor, king-size beds, and flat-screen TVs for a luxurious stay.

Convenient Amenities: Start your day with a buffet breakfast and explore nearby dining options, all while staying connected with free WiFi.

Experience the perfect blend of history and modernity at Hotel Pilar Plaza. Book now for an unforgettable stay in Zaragoza!

Important information:

The hotel offers discounted public parking located below Basílica del Pilar, on C/ Milagro de Calanda. Spaces cannot be reserved.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 3653 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
H
Heinrich • family_with_children • fr
9
Pros:

C'est là 4ème fois que nous descendons dans cet hôtel pour sa situation exceptionnelle sur la place du Pilar, en face de la basilique. Le parking, sous la place est un atout non négligeable à un prix négocié.
Les équipements, bien que vieillissants sont suffisants.

Cons:

Un bon rafraîchissement serait le bienvenu

2026-06-06 • via Nuitee
E
Egs1976 • solo_traveller • es
8
Muy buena ubicación, pero cosas de la habitación a mejorar.
Pros:

La ubicación inmejorable.

Cons:

Las almohadas, había 2 muy blandas y una de media dureza, pero solo 1. El plato de ducha roto por 2 sitios y cuando te duchas, el agua sale hasta la cama.

2026-06-06 • via Nuitee
M
María José • solo_traveller • gt
9
Pros:

Ubicación excepcional!

Cons:

El colchón de las camas no es incómodo. Pero puede mejorar.

2026-06-06 • via Nuitee
M
MANUEL • couple • es
3
Regular
Pros:

Ubicación

Cons:

El teléfono de la ducha dañado, no se sujetaba bien ni se podía orientar y quedar fijo. No había vasos ni champú. Faltaban detalles que otros ofrecen

2026-06-06 • via Nuitee
M
Maria Fernanda • solo_traveller • ar
10
Pros:

Excelente ubicación!!

Cons:

Nada que reprochar. Tal vez una jarra eléctrica para el cuarto

2026-06-06 • via Nuitee
G
GABRIELA • couple • uy
9
El hotel ideal, cómodo y cerca de todo!
Pros:

Excelente ubicación, frente a la Catedral. Cerca de todos los lugares de interés y de buenos restaurantes. Me dieron una habitación muy confortable con vista a la Catedral, maravillosa! El personal es muy atento. Buen desayuno.

2026-06-05 • via Nuitee
D
Dinan • solo_traveller • es
10
Pros:

The location is excellent. We chose a room with a view of the cathedral .It was worth paying a little extra.for the wonderful sight of the beautiful cathedral and lively plaza. The rooms are large and the beds very comfortable. Check-in and out very efficient.

Cons:

Tepid water in shower .

2026-06-05 • via Nuitee
L
ludovic • couple • fr
8
Séjour agréable et reposant
Pros:

Vu magnifique sur la cathédrale

Cons:

Aucun restaurant autour de l'hôtel

2026-06-05 • via Nuitee
A
Asun • couple • es
9
2026-06-04 • via Nuitee
O
Oriel • solo_traveller • br
9
2026-06-04 • via Nuitee
F
Franco • solo_traveller • it
10
2026-06-04 • via Nuitee
G
Guy • couple • fr
6
2026-06-04 • via Nuitee
S
Santos • solo_traveller • es
8
2026-06-04 • via Nuitee
B
Beatriz • couple • es
7
Ubicación inmejorable, limpieza y confort. El personal fue muy amable.
Pros:

La limpieza y el confort de la cama. El baño era muy amplio.

Cons:

El desayuno fue muy flojo y el café nada bueno, mejoraría el café que utilizan.
La camarera fue atenta en cada momento.

2026-06-03 • via Nuitee
O
Oliver • couple • fr
8
Very happy with room with exceptional location
Pros:

location location location. staff very nice. room very clean if a bit tight. breakfast was good.

Cons:

NA

2026-06-03 • via Nuitee
M
Maria Del rosario • solo_traveller • uy
10
Muy confortable
Pros:

Muy bien ubicado, muy linda habitación y personal muy amable

2026-06-03 • via Nuitee
M
MARCO • solo_traveller • it
8
Una gita a Saragozza
Pros:

Centralità, è proprio in prossimità della piazza principale.
Pulizia delle stanze e la colazione molto varia e buona.

2026-06-01 • via Nuitee
G
Gloria • couple • es
7
Estancia favorable
Pros:

Lo que más me gustó es la ubicación y la cercanía de él aparcamiento !

Cons:

El tema del ascensor que va un poco lento.

2026-06-01 • via Nuitee
I
Iratxe • couple • es
9
Ideal por la ubicación
Pros:

La ubicación y el desayuno

2026-06-01 • via Nuitee
E
Eyla • extended_group • es
10
Pros:

La ubicación, la amabilidad de el personal de recpción, la cercania con el centro y el parking. Las habitaciones, las instalaciones. Todo genial!

2026-06-01 • via Nuitee