Hotel Pilar Plaza

Hotels
8.3 (3527 reviews)
Plaza Nuestra Señora del Pilar, 11 , Zaragoza , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.69
Several reviews mentioned issues with odors and cleanliness in rooms.
Service
9.16
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.7
Consistently praised as excellent and very central.
Room Quality
7.15
Multiple mentions of old and uncomfortable rooms; need for renovations reported.
Amenities
7.68
Limited amenities reported; breakfast options could improve.
Value for Money
8.14
Some guests felt the price was high for the quality received.
Food and Beverage
8.19
Breakfast praised, but noted as repetitive.
Overall Experience
8.66
Guests enjoyed the overall stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:16

Property Description

Historic Charm in Central Location

Stunning Views of El Pilar Bascilica: Immerse yourself in the beauty of Zaragoza with picturesque views right from your room.

Modern Comforts: Relax in air-conditioned rooms with chic décor, king-size beds, and flat-screen TVs for a luxurious stay.

Convenient Amenities: Start your day with a buffet breakfast and explore nearby dining options, all while staying connected with free WiFi.

Experience the perfect blend of history and modernity at Hotel Pilar Plaza. Book now for an unforgettable stay in Zaragoza!

Important information:

The hotel offers discounted public parking located below Basílica del Pilar, on C/ Milagro de Calanda. Spaces cannot be reserved.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 3527 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
M
Maureen • solo_traveller • nl
9
Pros:

Moderne kamer met fantastisch uitzicht op de kathedraal.

2026-04-18 • via Nuitee
R
Rafael • extended_group • es
7
Conforme con la información recabada y el resultado: BUENO
Cons:

El precio del parking creo que resulta abusivo y se que no depende del hotel.

2026-04-18 • via Nuitee
J
jean • couple • fr
6
Seul l'emplacement vaut le coup, vue le prix de la chambre
Pros:

L'emplacement

Cons:

Une chambre sans vue avec du vis à vis et assez petite. Equipement rudimentaire, pas de bureau ni bar dans la chambre. La wifi ne fonctionnait pas. La salle du petit déjeuner au sous sol sans fenêtre et avec des marches pour aller se servir.

2026-04-18 • via Nuitee
M
manuel eloy • solo_traveller • es
8
El baño podría mejorar
Pros:

La ubicación

Cons:

Que no hubiera intimidad en el baño. Tampoco había escobilla en el water.

2026-04-18 • via Nuitee
G
GILBERT • solo_traveller • fr
9
2026-04-17 • via Nuitee
M
monica • solo_traveller • ar
5
Floja las instalaciones. Cómo no tiene un ascensor hasta la habitación
Pros:

La ubicación

Cons:

La habitación había que bajar por escalera un piso. Con valijas

2026-04-17 • via Nuitee
L
Lin • solo_traveller • gb
7
Great location and value for money.
Pros:

Lovely room, very clean, good size, plenty of space for luggage. Fantastic location.

Cons:

The Noise! Doors banging, vibrating loudly through the whole building, could hear people next door and above. Also…First day the bathroom smelt overwhelmingly of bleach, had to open window despite cold. Second day it smelled of drains haha. Shame.

2026-04-16 • via Nuitee
H
Heinrich • solo_traveller • de
9
2026-04-16 • via Nuitee
J
Josep • solo_traveller • es
7
2026-04-16 • via Nuitee
C
Carmelo • couple • au
1
Location is beautiful, but the hotel needs to fix the sewer smell coming into the bedroom from the bathroom drains even
Pros:

Location

Cons:

Sewar smell in bath room

2026-04-15 • via Nuitee
P
Patrick • solo_traveller • fr
8
Cons:

La chambre donnait sur une cour intérieure un peu sinistre.

2026-04-15 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-04-14 • via Nuitee
A
Alfonso • solo_traveller • es
10
Pros:

Ubicación excelente

Cons:

La luz del pasillo toda la noche,

2026-04-14 • via Nuitee
I
IRENA • extended_group • si
2
Never again in this hotel. We had better room in the same hotel for much beter price few dsys earlie
Pros:

Aircon did not work, so thay put the fan in the room. Room was without the windov, just a small opening in the dark shaft. So there was no fresh air through it. In the room was very warm, and not possible to sleep, even with the working fan. Even it was a bit broken. Breakfast was ok, location too, but each metro made a noice and shaking the bed. Never again.

Cons:

Aircon, fan noice and shaking. See the foto of the door and the only appliance to make room a bit colder/unsuccesfully.

2026-04-14 • via Nuitee
J
Jun Guirao • solo_traveller • es
8
2026-04-13 • via Nuitee
T
Tomas • solo_traveller • es
7
2026-04-13 • via Nuitee
A
Astrid • couple • es
8
2026-04-13 • via Nuitee
P
Pso94PSO94 • family_with_children • es
10
Pros:

La ubicación

Cons:

La habitación un poco decorada antigua y nucha calor la noche

2026-04-12 • via Nuitee
S
Sara • family_with_children • es
9
2026-04-12 • via Nuitee
M
Montse • extended_group • es
6
Pros:

La ubicación

Cons:

Necesita una buena remodelación, los baños mal, la insonorización mal, la recepcionista nada agradable

2026-04-12 • via Nuitee