Hotel Pilar Plaza

Hotels
8.3 (3410 reviews)
Plaza Nuestra Señora del Pilar, 11 , Zaragoza , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.69
Several reviews mentioned issues with odors and cleanliness in rooms.
Service
9.16
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.7
Consistently praised as excellent and very central.
Room Quality
7.15
Multiple mentions of old and uncomfortable rooms; need for renovations reported.
Amenities
7.68
Limited amenities reported; breakfast options could improve.
Value for Money
8.14
Some guests felt the price was high for the quality received.
Food and Beverage
8.19
Breakfast praised, but noted as repetitive.
Overall Experience
8.66
Guests enjoyed the overall stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:16

Property Description

Historic Charm in Central Location

Stunning Views of El Pilar Bascilica: Immerse yourself in the beauty of Zaragoza with picturesque views right from your room.

Modern Comforts: Relax in air-conditioned rooms with chic décor, king-size beds, and flat-screen TVs for a luxurious stay.

Convenient Amenities: Start your day with a buffet breakfast and explore nearby dining options, all while staying connected with free WiFi.

Experience the perfect blend of history and modernity at Hotel Pilar Plaza. Book now for an unforgettable stay in Zaragoza!

Important information:

The hotel offers discounted public parking located below Basílica del Pilar, on C/ Milagro de Calanda. Spaces cannot be reserved.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 3410 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
I
Ian • solo_traveller • gb
9
A super little hotel with great staff in a perfect location.
Pros:

Its location is amazing. The staff were very friendly and helpful. The rooms were basic but comfortable and spotless and its outstanding value for the price.

Cons:

My only request would be that the hotel needs to add safety boxes into their rooms. Mine didn’t have one and consequently I carried my money, phone and passport with me at all times. I would have liked the security of a safe.

2026-03-07 • via Nuitee
M
Miguel Ángel • solo_traveller • es
5
Pros:

El desayuno mejor de lo esperado y la atención "excelente"

2026-03-06 • via Nuitee
C
C Lilliana • family_with_children • es
8
2026-03-05 • via Nuitee
B
Beatriz • solo_traveller • es
8
Para repetir
Pros:

La ubicación inmejorable y el desayuno es más que correcto

Cons:

El extractor del baño era muy ruidoso

2026-03-05 • via Nuitee
R
Rosario • family_with_children • es
9
Pros:

La ubicación y la limpieza

Cons:

Nada

2026-03-03 • via Nuitee
A
Adell • couple • es
9
2026-03-03 • via Nuitee
P
Pablo • couple • es
10
Genial
Pros:

Todo

Cons:

Nada

2026-03-03 • via Nuitee
M
Mayte • extended_group • es
4
Buena si no te quieres duchar.
Pros:

La ubicación , lo mejor

Cons:

La ducha estaba rota, era una cabina de ducha y no estaba fija a la pared. Se movía, no cerraba bien y mojaba todo el suelo, y la alcachofa no se sujetaba. Además había un olor a cloaca que inundaba la habitación.

2026-03-02 • via Nuitee
B
Bonello • solo_traveller • es
10
Excelente hotel para hacer turismo en Zaragoza
Pros:

Disponibilidad de los trabajadores
Muy amables y atentos a mis necesidades

2026-03-02 • via Nuitee
C
Cristina • family_with_children • es
9
Pros:

La ubicación es excelente, situado en la plaza del Pilar !
La relación situación, calidad , precio muyyy buena.

Cons:

La temperatura de la habitación alta para nuestro gusto. Al ser radiador , centralizado supongo, no pudimos apagarlo.

2026-03-02 • via Nuitee
F
Francesca • family_with_children • it
5
Un soggiorno a Saragozza
Pros:

La posizione ottima, letto comodo e una buona doccia.

Cons:

Bagno piccolissimo con forte odore di scarichi, phone non funzionante, climatizzatore solo aria fredda.

2026-03-02 • via Nuitee
R
ROSA • family_with_children • es
7
Pros:

Ubicación perfecta

Cons:

El baño tenía algo de olor a tuberías con agua estancada

2026-03-01 • via Nuitee
I
Ivan Fuentes • family_with_children • es
10
2026-03-01 • via Nuitee
N
Núria • family_with_children • es
10
Estupenda
Pros:

la ubicación es excelente, las vistas mejorables, pues nos tocó habitación con vistas a interior, y el desayuno muy completo y bueno todo

Cons:

que no tenía vistas, con lo bonito que tiene que ser amanecer con El Pilar delante...

2026-02-28 • via Nuitee
S
Steve • solo_traveller • gb
9
As good as ever - I was delighted to have a view of the Basilica on this visit. Breakfast was great too.
Pros:

Its location

2026-02-28 • via Nuitee
G
Gutiérrez • extended_group • es
5
Muy bien en muchos sentidos, la ubicación de la habitación, mal.
Pros:

El desayuno y la ubicación excelentes.

Cons:

La habitación estaba en la 2ª planta, pero después para acceder a ella, había que recorrer un pasillo un tanto confuso, luego bajar unos 20 escalones y así a la inversa, cargando con la maleta. No había forma de llegar por medio del ascensor. Eso fue lo que más me incomodó.

2026-02-28 • via Nuitee
M
marta • extended_group • es
8
UBICACION DE 10
Pros:

Lo mejor la ubicación del hotel, desde nuestra ventana se veía el Pilar, vistas muy bonitas.

Cons:

Que eran las 14:30 y no nos podían dar la habitación , que era a las 15:00, túvimos que ir a comer y luego volver, y al ser una despedida de soltera nos corto un poco, pero bueno, realmente ya ponía que era a las 15:00 la entrada.

2026-02-26 • via Nuitee
M
Miguel • family_with_children • es
8
2026-02-26 • via Nuitee
M
María • couple • es
7
Pros:

Ma ubicacion

Cons:

Falta de ventilación. Solo había 1 Ventana pequeña a patio exterior

2026-02-25 • via Nuitee
M
Montse • couple • es
8
2026-02-23 • via Nuitee