Medplaya Hotel Rio Park

Hotels
•
Medplaya
8.1 (2555 reviews)
Murcia, 16 , Benidorm , es

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Children allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Comfortable amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.99
Some reviews mention issues with cleanliness and room odors.
Service
8.96
Service is frequently praised as friendly and helpful.
Location
8.5
Location is considered ideal for accessing various sites.
Room Quality
7.45
Mixed sentiments; some mentions of comfort but also complaints about noise.
Amenities
8.48
Amenities such as the breakfast buffet receive positive feedback.
Value for Money
7.94
Good value mentioned in regards to family stay.
Food and Beverage
7.99
Food quality praised, but some complaints about dinner options.
Overall Experience
8.46
Overall enjoyable stay with notable experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:39

Property Description

Renovated Rooms with Balcony
Enjoy the comfort of our newly renovated rooms at Hotel Rio Park, each featuring a private balcony for you to soak in the views and fresh air. Stay cool with air conditioning and have your own space with a private bathroom.

Convenient Location
Located in a quiet area of central Benidorm, Hotel Rio Park is just a short stroll away from Levante Beach. Explore the vibrant streets surrounding the hotel filled with shops, bars, and restaurants. Additionally, popular water parks Aqualandia and Mundomar are a mere 2.5 km away.

Great Facilities
Relax by the outdoor swimming pool or catch some sun on the terrace. Indulge in buffet meals at the restaurant offering a variety of Mediterranean and international dishes. Don't forget to unwind at the bar's large terrace. With 24-hour reception, currency exchange, car rental, and free Wi-Fi, we ensure a convenient stay for our guests. Book your stay at Hotel Rio Park now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that in accordance with local laws, properties are not obliged to admit groups on stag or hen parties.

Please note that the credit card holder must be present upon arrival and the reservation must be made under their name. The credit card used to make the reservation must be presented on arrival.

Please note that air conditioning is available from May to October (it may vary based on weather conditions).

When booking full board or half board, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2555 reviews
Cleanliness: 6.99
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
R
Russell • couple • gb
8
2026-06-06 • via Nuitee
D
Donna • extended_group • gb
7
The rooms are a little sparse but for the money really good value. Lovely clean hotel and the location was brilliant.
Pros:

Hotel very clean, lovely sun terrace, drinks are very reasonable. Continental breakfast part of the buffet was lovely, great choice.

Cons:

The bacon on the cooked breakfast choice was not English, all the rest of the cooked items were lovely.

2026-06-06 • via Nuitee
L
Lorena • family_with_children • es
8
Pros:

La habitación

Cons:

Aunque esté enfocado a los turistas ingleses deberían de dar la opción también de comida al mediodía para los turistas españoles

2026-06-06 • via Nuitee
J
Janet • couple • gb
7
Nice short break except for the lifts
Pros:

Nice clean and comfortable room

Cons:

Lifts are a nightmare

2026-06-05 • via Nuitee
O
Odalys yulibe • family_with_children • es
10
Excelente 🤩
Pros:

Todo está genial ubicación atención instalaciones muy bonito todo la comida espectacular

2026-06-04 • via Nuitee
A
ali • couple • ma
7
2026-06-04 • via Nuitee
M
mikifus • solo_traveller • ec
10
Pros:

El. Buffet

2026-06-04 • via Nuitee
L
Lorena • extended_group • es
10
2026-06-03 • via Nuitee
J
Jamie • solo_traveller • gb
8
2026-06-02 • via Nuitee
A
Antonio • couple • es
4
REGULAR
Pros:

el personal y el buffet

Cons:

los ascensores y el entretenimiento nocturno Que es exlusivo para los extranjeros y NULO PARA LOS ESPAÑOLES

2026-06-02 • via Nuitee
L
Laura • solo_traveller • es
6
Ascensores deficientes
Pros:

La ubicación

Cons:

El funcionamiento de los ascensores

2026-06-02 • via Nuitee
S
Shaun • extended_group • gb
9
2026-06-02 • via Nuitee
E
Elifrancy • family_with_children • es
8
Perfecto plan familiar
Pros:

Fue una experiencia muy buena, que pudo ser estupenda pero tiene aspectos a mejorar. La ubicación Excelente, el personal y el bufet de 10, tiene animaciones por día, la piscina de buen tamaño y un food truck que tiene lo necesario, aparte de un local para snacks

Cons:

La habitación tiene camas que pueden mejorar, no eran del todo cómodas, el horario de la piscina es corto, seguro sería por ser esta fecha, los ascensores al ser una torre de 12 pisos y muchas habitaciones costaba mucho poderlo coger y alguna vez tuvimos que bajar o subir por escaleras estando en un piso 9, indica la página que puedes tomar pensión completa y solo existe la media pensión, y solicité una habitación de dos camas dobles y al llegar solo era una cama doble con un sofá cama

2026-06-01 • via Nuitee
S
salam • solo_traveller • es
6
2026-06-01 • via Nuitee
M
michelle • solo_traveller • ie
7
2026-06-01 • via Nuitee
C
clayburn • solo_traveller • es
8
Pros:

Great stay

Cons:

Lifts not great but being on the 5th floor not a problem.

2026-06-01 • via Nuitee
O
Oana • family_with_children • gb
5
To sum up, my stay was disappointing with ageing facilities, frequent lift problems, and an overall lack of comfort.
Pros:

It wasn’t something to like about this property.

Cons:

Unfortunately, I did not enjoy my stay at this hotel. The property feels very old and dated, with worn furniture and outdated televisions that could benefit from refurbishment. The lifts were unreliable and frequently not working properly, which was particularly frustrating during the stay and the staff couldn’t be bothered about this situation .The lift’s frequent faults left me feeling anxious whenever I needed to use them, and I was constantly worried about becoming trapped or experiencing a breakdown while inside.
The food was another disappointment, as it was very bland and lacked flavour every day.
Noisy guests, poor soundproofing, and slow-running cold water added to an already disappointing stay, making it difficult to relax and feel comfortable.
Overall, the hotel did not meet my expectations, and I feel significant improvements are needed urgently on all levels.
Based on my experience, I would not choose to stay here again.

2026-05-31 • via Nuitee
M
maurice • solo_traveller • ie
7
Pros:

Pool abd breakfast lovely

Cons:

Beds so uncomfortable.and kept moving because in wheels

2026-05-31 • via Nuitee
S
Samantha • family_with_children • gb
9
2026-05-31 • via Nuitee
V
Veronica • couple • es
8
Muy bien
Pros:

El lugar

Cons:

Los ascensores

2026-05-31 • via Nuitee