Medplaya Hotel Rio Park

Hotels
•
Medplaya
8.1 (2840 reviews)
Murcia, 16 , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Comfortable amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.99
Some reviews mention issues with cleanliness and room odors.
Service
8.96
Service is frequently praised as friendly and helpful.
Location
8.5
Location is considered ideal for accessing various sites.
Room Quality
7.45
Mixed sentiments; some mentions of comfort but also complaints about noise.
Amenities
8.48
Amenities such as the breakfast buffet receive positive feedback.
Value for Money
7.94
Good value mentioned in regards to family stay.
Food and Beverage
7.99
Food quality praised, but some complaints about dinner options.
Overall Experience
8.46
Overall enjoyable stay with notable experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:39

Property Description

Renovated Rooms with Balcony
Enjoy the comfort of our newly renovated rooms at Hotel Rio Park, each featuring a private balcony for you to soak in the views and fresh air. Stay cool with air conditioning and have your own space with a private bathroom.

Convenient Location
Located in a quiet area of central Benidorm, Hotel Rio Park is just a short stroll away from Levante Beach. Explore the vibrant streets surrounding the hotel filled with shops, bars, and restaurants. Additionally, popular water parks Aqualandia and Mundomar are a mere 2.5 km away.

Great Facilities
Relax by the outdoor swimming pool or catch some sun on the terrace. Indulge in buffet meals at the restaurant offering a variety of Mediterranean and international dishes. Don't forget to unwind at the bar's large terrace. With 24-hour reception, currency exchange, car rental, and free Wi-Fi, we ensure a convenient stay for our guests. Book your stay at Hotel Rio Park now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that in accordance with local laws, properties are not obliged to admit groups on stag or hen parties.

Please note that the credit card holder must be present upon arrival and the reservation must be made under their name. The credit card used to make the reservation must be presented on arrival.

Please note that air conditioning is available from May to October (it may vary based on weather conditions).

When booking full board or half board, please note that drinks are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.1
Based on 2840 reviews
Cleanliness: 6.99
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
D
David • couple • gb
8
Excellent holiday in a good hotel
Pros:

Location

Cons:

Early room cleaning lady and no ‘Do Not Disturb’ sign in bedroom, they had them at reception but should be in every room.

2026-09-18 • via Nuitee
D
Dana • couple • ro
7
Pros:

Great buffet, variety of food, great coffee; location was very central, the room has been cleaned every day. Employees very friendly and always willing to help.

Cons:

Elevators very slow and noisy, stopped on every floor. Entertainment was always with music from the 80’s and very boring. Beds had bedposts and the walls were very thin therefore it was always very noisy from the above floor.

2026-09-17 • via Nuitee
I
Inmaculada • couple • es
8
Bueno
Pros:

El trato por parte del personal

Cons:

Cierre de la piscina muy pronto

2026-09-17 • via Nuitee
T
Thomas • extended_group • gb
7
Nice hotel friendly staff, evening meal is poor quality
Pros:

Good facilities

Cons:

Food not great especially tea

2026-09-16 • via Nuitee
A
Ashley • family_with_children • gb
5
2026-09-15 • via Nuitee
J
Jon • solo_traveller • gb
8
Me
Pros:

The rooms were excellent and overall facilities

Cons:

I'm not a fussy eater, but I think the food could have had a wider selection to choose from

2026-09-14 • via Nuitee
D
Debbie • solo_traveller • gb
10
Pros:

I couldn't fault the hotel itself, the facilities & location are great if you're wanting to be near the strip.

Cons:

On arrival, considering there were two to a room, we only had 1 bath towel but, were able to collect extra from reception.

After a couple of days, we wanted fresh towels, so we left the used ones in a pile in the bathroom, after returning to the room later that day, they had been removed but, no fresh towels were left, so another trip to reception, the toilet rolls weren't replenished all week, leaving us with nothing on day 4

I feel there needs to be consistency with housekeeping, as others had daily towel changes & toilet rolls replenished.

Although these are only minor issues, guests shouldn't have to keep running to reception for what should be done as standard.

2026-09-13 • via Nuitee
I
Iara • family_with_children • pt
10
2026-09-13 • via Nuitee
R
Ronald • couple • nl
8
2026-09-11 • via Nuitee
V
Vanessa • family_with_children • pt
8
Boa
Pros:

Gostei muito da comodida, da comida, do espaço, da piscina.

Cons:

Acho que quando metemos meia pensão, já deveriam estar incluidas as bebidas, mesmo que a gente pague um cadinho mais. Deteste os horarios da piscina, abrem muito tarde e fecham muito cedo

2026-09-11 • via Nuitee
A
Andreia Pinto • couple • pt
10
Pros:

Hotel com excelente localização, zona sossegada mas muito próximo das principais ruas, onde encontramos os bares, discotecas e restaurantes. Em 10min(a pé) chegamos à praia. O hotel tem animação e uma piscina incrível, tanto para adultos como para crianças. De salientar a simpatia de todos os funcionários sem exceção. A comida era boa e o quarto estava sempre limpo. O hotel tem 2 elevadores panorâmicos com vista para a piscina. Sem dúvida o hotel a escolher nas próximas férias.

Cons:

Apesar do hotel ter 5 elevadores nas horas de maior fluxo estamos muito tempo à espera e quase sempre optamos ir pelas escadas, o que para nós não era problema porque estávamos num piso baixo, mas para quem tem problemas de mobilidade ou para quem está nos pisos mais altos (tem 12 andares) torna se muito chato.

2026-09-10 • via Nuitee
M
María Ángeles • family_with_children • es
8
Cons:

El agua de la piscina estaba hirviendo.

2026-09-10 • via Nuitee
A
Alfredo • couple • es
10
2026-09-10 • via Nuitee
F
FAUSTINO • solo_traveller • es
8
Cons:

El aire acondicionado no funcionaba todos los días y los colchones bastante incómodos

2026-09-10 • via Nuitee
F
Francisco • couple • pt
6
Cons:

Elevadores sempre cheios, o facto de não haver bebida incluída no jantar.

2026-09-09 • via Nuitee
W
wendy • couple • gb
6
Its was ok
Pros:

Location

Cons:

The lifts very slow not enough lifts for the amount of people

2026-09-08 • via Nuitee
D
David • couple • pt
7
2026-09-08 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Location, room was nice and clean.

Cons:

Bar prices quite high

2026-09-08 • via Nuitee
I
Ian Dominic • solo_traveller • gb
7
The food was average
Pros:

Very friendly reception staff over all shifts

Cons:

One of the lifts wasn’t functioning properly, so you had to wait 10 minutes or so

2026-09-07 • via Nuitee
Z
Zsolt • solo_traveller • hu
10
Pros:

A part,az ételek a kiszolgálás

Cons:

Ebédnél vacsoránál a liftekere sokat kellett várni!Többször gyalog kellett felmenni!

2026-09-07 • via Nuitee