Hotel Zarauz

Hotels
7.6 (3696 reviews)
Nafarroa Kalea, 26 , Zarautz , es

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Old furniture
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
7.56
Many reviews mention cleanliness positively, but some indicate areas for improvement.
Service
8.53
Numerous mentions of helpful and friendly staff across multiple reviews.
Location
8.57
Central location and easy access to nearby attractions consistently praised.
Room Quality
6.52
Mixed reviews, with some rooms described as outdated and beds uncomfortable.
Amenities
7.05
Some amenities were highlighted positively, but complaints about the fitness facilities were noted.
Value for Money
8.01
Generally a good deal, especially for the location, though some disagreed on room quality.
Food and Beverage
7.06
Average feedback on breakfast quality with some suggesting limited variety.
Overall Experience
7.53
Overall satisfaction expressed with mentions of both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Accommodation
Hotel Zarauz offers modern rooms with flat-screen TVs and cozy heating, just steps away from the beach. Enjoy a relaxing bath in the well-equipped bathrooms with complimentary hairdryers.

Culinary Delights
Indulge in a delicious buffet breakfast and daily set menu at the Santa Barbara restaurant, known for its exquisite cuisine. With the capacity to host up to 200 guests, it's the perfect venue for any occasion.

Adventure Awaits
Experience thrilling surfing sessions in Zarauz or explore the picturesque countryside through hiking trails. Conveniently located near Bilbao and France, the hotel provides easy access to nearby attractions.

Book now for an unforgettable stay at Hotel Zarauz!

Important information:

License Number: HSS0078

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 3 years old to 8 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3696 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.53
E
Enrique • couple • es
8
Bien
Pros:

La localización.

Cons:

Un poco vintage.El aparcamiento.Las almohadas.

2026-05-16 • via Nuitee
C
Carmen • solo_traveller • es
7
Pros:

Que la playa está muy cerca

2026-05-16 • via Nuitee
Y
Yolanda • solo_traveller • es
8
Pros:

Ubicación

Cons:

colchones de cama, muy trotado.

2026-05-16 • via Nuitee
J
Jose Miguel • couple • es
6
2026-05-16 • via Nuitee
A
Aitor • solo_traveller • es
7
2026-05-16 • via Nuitee
E
Enrique • solo_traveller • es
10
Pros:

Tranquilo y cerca de la playa

Cons:

Todo muy hermoso

2026-05-15 • via Nuitee
L
Luis Pinheiro and family • solo_traveller • za
6
Pros:

Location

Cons:

The food... Both dinner and breakfast were very poor

2026-05-15 • via Nuitee
F
Françoise • couple • fr
6
Pros:

Bon emplacement proche plage. Personnel à l’accueil très agréable

Cons:

Très difficile de trouver une place de parking
Literie moyenne. Chambre spacieuse mais mal insonorisée

2026-05-14 • via Nuitee
J
José • solo_traveller • de
8
2026-05-14 • via Nuitee
C
Conchi • solo_traveller • es
9
2026-05-14 • via Nuitee
E
Estela • solo_traveller • es
10
Pros:

La ubicación, la habitación estaba limpia.

Cons:

Baño anticuado.

2026-05-14 • via Nuitee
B
brigitte • solo_traveller • fr
9
2026-05-13 • via Nuitee
A
Aguinaga • solo_traveller • fr
7
Pros:

He estado muchas veces !

2026-05-13 • via Nuitee
V
Véronique • family_with_children • fr
9
C'était très chaleureux.
Pros:

La bibliothèque près du bureau d'accueil.

Cons:

Ras.

2026-05-13 • via Nuitee
N
Negah • extended_group • de
10
Perfekt
Pros:

Alles

Cons:

Nichts

2026-05-13 • via Nuitee
M
Marcos • solo_traveller • es
7
Pros:

Ubicación

Cons:

Me gusta el aire antiguo pero a nivel de instalaciones estaría bien cierta mejora

2026-05-12 • via Nuitee
R
Ronald • solo_traveller • nl
3
2026-05-12 • via Nuitee
A
ANDREY KARYA • solo_traveller • ru
6
Pros:

Местоположение. Цена.

Cons:

К официальному времени заезда (14:00) номер не был готов, что сразу подпортило впечатление. Также расстроило отсутствие кондиционера и чайного набора (чайника, чая/кофе), хотя отель позиционирует себя как 3*. Сам номер оказался не самым комфортным: санузел достаточно тесный, а кровать жутко скрипела при каждом повороте, из-за чего невозможно было нормально выспаться.

2026-05-12 • via Nuitee
L
Lucienne • couple • nl
8
2026-05-11 • via Nuitee
G
Germaine • couple • es
9
Pros:

Muy buena ubicación y más cuando vas con coche porque a pesar de no tener parking ahí comienza la zona gratis en unas calles súper tranquilas

2026-05-11 • via Nuitee