Hotel Zarauz

Hotels
7.6 (3536 reviews)
Nafarroa Kalea, 26 , Zarautz , es

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Old furniture
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
7.56
Many reviews mention cleanliness positively, but some indicate areas for improvement.
Service
8.53
Numerous mentions of helpful and friendly staff across multiple reviews.
Location
8.57
Central location and easy access to nearby attractions consistently praised.
Room Quality
6.52
Mixed reviews, with some rooms described as outdated and beds uncomfortable.
Amenities
7.05
Some amenities were highlighted positively, but complaints about the fitness facilities were noted.
Value for Money
8.01
Generally a good deal, especially for the location, though some disagreed on room quality.
Food and Beverage
7.06
Average feedback on breakfast quality with some suggesting limited variety.
Overall Experience
7.53
Overall satisfaction expressed with mentions of both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Accommodation
Hotel Zarauz offers modern rooms with flat-screen TVs and cozy heating, just steps away from the beach. Enjoy a relaxing bath in the well-equipped bathrooms with complimentary hairdryers.

Culinary Delights
Indulge in a delicious buffet breakfast and daily set menu at the Santa Barbara restaurant, known for its exquisite cuisine. With the capacity to host up to 200 guests, it's the perfect venue for any occasion.

Adventure Awaits
Experience thrilling surfing sessions in Zarauz or explore the picturesque countryside through hiking trails. Conveniently located near Bilbao and France, the hotel provides easy access to nearby attractions.

Book now for an unforgettable stay at Hotel Zarauz!

Important information:

License Number: HSS0078

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 3 years old to 8 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3536 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.53
D
doshik • solo_traveller • kr
5
2026-02-13 • via Nuitee
M
Margarita • couple • es
10
2026-02-12 • via Nuitee
J
José Luis • solo_traveller • es
7
Un clásico venido a menos
Pros:

Ubicación cercana al lugar de trabajo

Cons:

Correcto pero demasiado justo en todos los aspectos

2026-02-11 • via Nuitee
J
Jose Antonio • family_with_children • es
10
2026-02-10 • via Nuitee
M
marcos segovia garcia • solo_traveller • es
8
2026-02-10 • via Nuitee
S
Sthefany • extended_group • es
6
2026-01-27 • via Nuitee
M
Monasterio • extended_group • es
8
Personal muy atento y habitaciones limpias y amplias (toallas de buena calidad)
2026-01-26 • via Nuitee
A
Angela • extended_group • es
10
2026-01-22 • via Nuitee
A
Antonio • couple • es
1
2026-01-20 • via Nuitee
I
Igor • solo_traveller • es
5
Pros:

Старый номер. Плохое белье. Интернет работал очень плохо.

Cons:

Всё

2026-01-20 • via Nuitee
M
MANUEL • solo_traveller • es
7
2026-01-20 • via Nuitee
T
Téllez Fuentes • family_with_children • es
4
Decepcionante
Pros:

Limpieza impecable
Ubicación
Trato del personal

Cons:

Es muy antiguo, mal insonorizada o, se oye todo el tráfico, almohada incomoda. Que tuviese cortina en la bañera.

2026-01-20 • via Nuitee
C
Christian • couple • es
1
Pros:

Fatal

Cons:

Todo

2026-01-20 • via Nuitee
D
Daniel • family_with_children • es
9
2026-01-20 • via Nuitee
E
Estefanía • solo_traveller • es
4
2026-01-20 • via Nuitee
C
Carol • couple • fr
8
Super
Pros:

Le petit déjeuner et l accueil
Personnel parlant français

Cons:

Dommage qu il n'y ait pas de parking

2026-01-19 • via Nuitee
E
Enea • solo_traveller • ch
8
2026-01-19 • via Nuitee
C
Cristina • couple • es
6
Pros:

Buena ubicación

Cons:

Habitación ruidosa

2026-01-19 • via Nuitee
E
ELOY • couple • es
6
2026-01-19 • via Nuitee
A
ADRIAN • solo_traveller • es
3
No volvería
Cons:

Cama pequeña de largo, se me salían los pies (180), habitación sin ventilación natural, un calor increíble cuando en la calle hacia 19⁰, hotel muy viejo, se oye todo alrededor de la habitación, ascensor, puertas...

2026-01-19 • via Nuitee