Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious and comfortable rooms
Good food quality
Cons:
Cleanliness issues
Value for money concerns regarding service

Categories

Cleanliness
8.15
Some comments about the spa indicated issues with cleanliness, particularly during busy times.
Service
9.15
Multiple reviews praised the friendliness and attentiveness of the staff.
Location
8.65
The hotel location received favorable mentions regarding its accessibility and views.
Room Quality
8.65
Guests described the rooms as spacious and comfortable with positive remarks overall.
Amenities
8.65
Amenities like the spa and pools were highlighted positively despite some minor concerns.
Value for Money
8.15
Some guests felt the pricing did not align with certain service limitations.
Food and Beverage
8.65
The food quality received good feedback, particularly regarding breakfast.
Overall Experience
8.75
Overall positive experiences, with specific concerns noted but balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:28

Property Description

Exclusive Location in Bonanova District

This luxury hotel in Palma de Mallorca's exclusive Bonanova district offers a secluded retreat with stunning views. Each modern room at Valparaiso Palace & Spa features a private balcony overlooking the city, bay, or mountains.

Majorca’s Largest Spa

Indulge in luxury at the Valparaiso Spa, boasting a heated pool, sauna, hot tub, steam bath, gym, and ice fountain. Additional charges apply for spa access, ensuring a peaceful and rejuvenating experience for guests of all ages.

Gourmet Dining and Leisure Facilities

Enjoy Mediterranean cuisine at the Paraiso Restaurant and refreshing drinks at the poolside Bistro Bar. With tennis and padel courts, two large swimming pools, and a poolside bar, the hotel offers a perfect blend of relaxation and recreation.

Experience elegance and relaxation at Valparaiso Palace & Spa - book your stay now to unwind in style.

Important information:

Children under the age of 16 are not allowed in the indoor pool from 13:00.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Half board room rates on 31st December include a Gala Dinner.

The indoor pool is part of the spa facilities and is accessible for an additional fee.

The Valparaiso Spa includes a huge heated pool, sauna, steam bath, gym and ice fountain.

The access to the Spa is not included in the room price, and is available for an extra cost of 15€ per hour per person (5€ for an extra hour). For safety reasons babies until 2 years old are not allowed in the Spa. For children between 2 and 16 years old the spa is every day avaibable from 10:30 until 13:00.

All spa facilities will be closed for annual maintenance from July 21st to 27th.

Bookings of 5 rooms or more, special conditions and supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1635 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
C
charlottewK9844BU • Friends getaway
10
FANTASTIC!
Pros:

I had an amazing time at this hotel. All the staff were amazing and very helpful. Spa was lovely and breakfast great. Couldn't fault my stay at all

2026-03-12 • via Tripadvisor
R
Riccardo • couple • it
10
2026-03-10 • via Nuitee
R
Rosana jaqueline • couple • es
10
2026-03-07 • via Nuitee
A
Aleksandra • family_with_children • si
9
2026-03-06 • via Nuitee
U
Urs • couple • ch
10
Wunderschönes Hotel
Pros:

Sehr grosszügiges Hotel mit wunderschöner Aussicht über den Hafen.

2026-03-02 • via Nuitee
M
Mariella • couple • ch
1
Pros:

Signori, io manco ci sono venuta nel vostro Hotel, ma che cavolo di organizzazione avete? Io ho disdetto in anticipo e voi dicevate che non c'era nessun pagamento da fare anticipato. Ebbene dopo tre giorni dalla riservazione ci siamo visti togliere dal nostro conto bancario la Somma in Fr. a voi dovuta, Vi abbiamo scritto un e-mail per dichiarare la nostra incredulità. Abbiamo ricevuto da parte vostra una e-mail di scuse per quanto accaduto e che avreste provveduto a sistemare le cose. Dopo un'altra settimana, non sentendo nulla da parte vostra vi abbiamo sollecitato di nuovo.

Cons:

Ci aspettiamo un gesto concreto da parte vostra, perchè come scritto nell'ultima e-mail, sarebbe stata nostra intenzione venire nel vostro albergo appena la mia salute me lo avrebbe permesso. Allo stato attuale dei fatti, vorrà dire che la nostra scelta cadrà su un altro albergo. Peccato !!!! (per voi)

2026-02-26 • via Nuitee
M
MagikZapee • couple • es
10
2026-02-22 • via Nuitee
M
Martina • solo_traveller • ch
9
tutto era fantastico
Pros:

Die Freundlichkeit des Personals, allen voran am Empfang von Alicia und ihren Kollegen erfreute. Mein Zimmer war sehr schön und stets sauber. Ein grosses Lob an meine Zimmerfee. Auch hatte ich immer einen Parkplatz. Insgesamt: Ich genoss meinen Aufenthalt im Hotel sehr.

Cons:

_

2026-02-13 • via Nuitee
R
Rainer • couple • de
10
wir haben es sehr in dem Hotel genossen und kommen sehr gerne wieder
Pros:

tolle Wellnessbereich, sehr schöne renovierte Zimmer. Super nettes Personal

Cons:

etwas abgelegen, da kann aber das Hotel nichts dafür.

2026-02-13 • via Nuitee
V
Valentín • couple • es
10
Me encantaría repetir
Pros:

La amabilidad de la entrada al hotel las vistas y el spa

Cons:

La cama doble

2026-02-08 • via Nuitee
L
Loni • couple • de
9
2026-02-08 • via Nuitee
A
Alfred • couple • at
9
👍🏻
2026-01-28 • via Nuitee
T
Toni • couple • es
8
Agridulce
Pros:

El personal y la comida.

Cons:

Aire acondicionado no se podía parar y el colchón y almohadas incómodas. Al hacer la reserva con booking, solo tienes una hora de spa, durante el alojamiento.

2026-01-26 • via Nuitee
L
Leandro Manuel • family_with_children • ar
9
Relax
Pros:

Zona termal

Cons:

Para ser un 5 estrellas, tiene algunos detalles de óxido y humedad

2026-01-25 • via Nuitee
I
Izabela • extended_group • fr
10
2026-01-25 • via Nuitee
M
Martin • couple • de
7
2026-01-22 • via Nuitee
M
Martina • solo_traveller • de
9
2026-01-21 • via Nuitee
L
Lucia • family_with_children • es
10
Cons:

En el Spa nos encontramos con un grupo ,imagino que de fin de temporada, que no respetaba al resto de clientes. Gritaban al hablar entre ellos, a pesar de las miradas del resto que estábamos allí para que bajarán la voz. Les dio igual, empezaron a reír y jugar como si estuvieran en un parque acuático. Aunque les llamaron la atención, tras comunicarlo en recepción ,era muy difícil relajarse. Lo peor es que al ser un grupo muy grande estaban por todas partes, teníamos la esperanza de poder relajarnos en las camas de agua, pero no tuvimos suerte, pues habían tres chicas contándose las penas muy animadas y grabando con el móvil.
Supongo que lo ideal es cumplir el aforo o restringirlo así como el horario de entrada y salida, porque el spa es espectacular y no pude regalarle a mi madre y hermana esa experiencia relajante de la que les había hablado.
Por lo demás todo un 10, me encanta este sitio.
Enhorabuena .

2026-01-20 • via Nuitee
C
CLAUDIA • couple • br
10
Perfeita estadia voltarei com certeza
Pros:

Café da manhã muito bom

Cons:

Tudo foi perfeito

2026-01-19 • via Nuitee
F
Franco • extended_group • de
10
Einfach super
Pros:

Alles die Leute sind einfach super nett und hilfsbereit.

Cons:

Es gibt nichts

2026-01-19 • via Nuitee