Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious and comfortable rooms
Good food quality
Cons:
Cleanliness issues
Value for money concerns regarding service

Categories

Cleanliness
8.15
Some comments about the spa indicated issues with cleanliness, particularly during busy times.
Service
9.15
Multiple reviews praised the friendliness and attentiveness of the staff.
Location
8.65
The hotel location received favorable mentions regarding its accessibility and views.
Room Quality
8.65
Guests described the rooms as spacious and comfortable with positive remarks overall.
Amenities
8.65
Amenities like the spa and pools were highlighted positively despite some minor concerns.
Value for Money
8.15
Some guests felt the pricing did not align with certain service limitations.
Food and Beverage
8.65
The food quality received good feedback, particularly regarding breakfast.
Overall Experience
8.75
Overall positive experiences, with specific concerns noted but balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:28

Property Description

Exclusive Location in Bonanova District

This luxury hotel in Palma de Mallorca's exclusive Bonanova district offers a secluded retreat with stunning views. Each modern room at Valparaiso Palace & Spa features a private balcony overlooking the city, bay, or mountains.

Majorca’s Largest Spa

Indulge in luxury at the Valparaiso Spa, boasting a heated pool, sauna, hot tub, steam bath, gym, and ice fountain. Additional charges apply for spa access, ensuring a peaceful and rejuvenating experience for guests of all ages.

Gourmet Dining and Leisure Facilities

Enjoy Mediterranean cuisine at the Paraiso Restaurant and refreshing drinks at the poolside Bistro Bar. With tennis and padel courts, two large swimming pools, and a poolside bar, the hotel offers a perfect blend of relaxation and recreation.

Experience elegance and relaxation at Valparaiso Palace & Spa - book your stay now to unwind in style.

Important information:

Children under the age of 16 are not allowed in the indoor pool from 13:00.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Half board room rates on 31st December include a Gala Dinner.

The indoor pool is part of the spa facilities and is accessible for an additional fee.

The Valparaiso Spa includes a huge heated pool, sauna, steam bath, gym and ice fountain.

The access to the Spa is not included in the room price, and is available for an extra cost of 15€ per hour per person (5€ for an extra hour). For safety reasons babies until 2 years old are not allowed in the Spa. For children between 2 and 16 years old the spa is every day avaibable from 10:30 until 13:00.

All spa facilities will be closed for annual maintenance from July 21st to 27th.

Bookings of 5 rooms or more, special conditions and supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1683 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
M
Miklós • family_with_children • hu
9
2026-05-09 • via Nuitee
T
Tomasz • couple • pl
7
Pros:

Śniadania super. Lokalizacja daleko od centrum, za to cicha. Super baseny zewnętrzne. Komfortowy pokój.

Cons:

Odpadająca klamka przy drzwiach balkonowych: jak na obiekt 5-cio gwiazdkowy niewątpliwie do poprawy. Menu w restauracji na lunch/kolację przeciętne, obsługa kelnerska nie na poziomie hotelu 5-cio gwiazdkowego.

2026-05-04 • via Nuitee
A
Artur • extended_group • es
10
2026-05-04 • via Nuitee
A
Artur • family_with_children • es
10
2026-05-04 • via Nuitee
L
Lun • couple • cn
10
2026-05-03 • via Nuitee
M
Michael • couple • dk
10
Dejligt!!
Pros:

Det var flot og eksklusivt. Fint pool område. Ikke hygge men den lille luksus.

Cons:

Maden i restauranten til frokost og aften levede ikke op til stedets standard.

2026-05-02 • via Nuitee
S
Sarah • couple • fr
10
2026-04-30 • via Nuitee
G
Geert • couple • be
9
2026-04-28 • via Nuitee
S
Samantha • couple • gb
8
Excellent hotel with great facilities and staff
Pros:

Staff, facilities, cleanliness, marina view, comfort, quality

Cons:

A bit far out of town

2026-04-28 • via Nuitee
X
Xavier • solo_traveller • fr
9
Pros:

Bel hôtel et belle piscine.
Personnel charmant et professionnel

2026-04-26 • via Nuitee
P
Pascale • solo_traveller • fr
8
Presque parfait ...
Pros:

Emplacement calme, complexe hôtelier et espaces piscines, qualité du service du personnel et menu restaurant original, chambre spacieuse

Cons:

Le spa très complet comme circuits, mais certains éléments ne fonctionnaient pas, il faut améliorer la fréquence de la maintenance de ce lieu.

2026-04-26 • via Nuitee
C
Craig • couple • gb
8
Was a very good stay however there is room for improvements and in my opinion the spa floor needs sorting as a priority
Pros:

The room and the view was amazing

Cons:

The floor (tiles) in the spa area was broken in places very dangerous and no signage!

2026-04-25 • via Nuitee
B
Backelin • couple • se
9
Pros:

Den var inte tillfredställande,

Cons:

Rörigt och långa avtsånd

2026-04-23 • via Nuitee
A
Adam • couple • gb
8
2026-04-23 • via Nuitee
N
Nicola • solo_traveller • ie
4
Not 5*. Nothing around in the locality. Go elsewhere
Pros:

Pools were decent

Cons:

Nothing about this hotel is 5*
Staff are definitely not.
Pool area so badly managed / serviced
Only one low vibe restaurant and bar
Famous for spa but again not 5* standard or service by any stretch.
Nothing in the neighbourhood

2026-04-23 • via Nuitee
C
Cédric • solo_traveller • ch
10
Einfach perfekt! Super Anlage, schönes Buffet, super Personal!
Pros:

Alles äusserst ausgezeichnet!

2026-04-23 • via Nuitee
V
Vasiliki • extended_group • gr
9
Pros:

The breakfast was amazing !

Cons:

When it’s windy it was too noisy in the room

2026-04-23 • via Nuitee
C
Christian • solo_traveller • ch
10
2026-04-22 • via Nuitee
H
hilaryhX1921LH • Family
10
A trip of a lifetime
Pros:

This is one of the best hotels we’ve ever stayed at. Insane views, gorgeous pools, marvelous food, and a wonderful, doting staff. We highly recommend it to anyone visiting Palma.

2026-04-19 • via Tripadvisor
G
Gary • couple • gb
10
2026-04-17 • via Nuitee