Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Shower size problems

Categories

Cleanliness
8.11
Mostly clean but not completely; some reviews indicated issues.
Service
9.08
Staff was accommodating and attentive; multiple positive mentions.
Location
9.12
Excellent location near attractions and transportation; highly praised.
Room Quality
8.07
Small rooms reported; shower issues highlighted but view was praised.
Amenities
8.6
Sauna and rooftop view were mentioned positively; other amenities standard.
Value for Money
8.56
Generally viewed as good value considering location and amenities.
Food and Beverage
8.61
Breakfast and snacks provided were satisfactory; no specific complaints.
Overall Experience
8.68
Mixed reviews, but overall a positive stay with noted improvements possible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:17

Property Description

Central Location
The Hotel Bellavista is ideally situated just a 2-minute walk from Florence's central station, Santa Maria Novella. Guests can easily explore the historic city center, visit main monuments, and indulge in shopping on nearby streets.

Luxurious Amenities
Experience luxury at its finest with superior rooms offering breathtaking views and a private sauna for ultimate relaxation after a day of sightseeing.

Convenience and Service
Enjoy the convenience of on-site parking and make use of the 24-hour operator at the external office-reception. Luggage storage is complimentary, ensuring a hassle-free stay.

Book your stay at Hotel Bellavista now to experience the perfect blend of comfort, convenience, and luxury in the heart of Florence.

Important information:

Reception partially availablePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 1540 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
M
Mihail • solo_traveller • us
10
Pros:

Location

Cons:

N/A

2026-11-07 • via Nuitee
U
U-Wei • couple • sg
10
Pros:

Great view of the sunrise! clean,

2026-11-05 • via Nuitee
C
Camille • couple • fr
10
L'endroit où dormir !
Pros:

La gentillesse du personnel

La beauté du lieu

Meilleur emplacement possible pour visiter Florence (a 20 minutes à pieds du palais Pitti, et très proche des halles, des places, juste à côté de la gare !!!!)

La vue depuis le balcon

Les équipements à disposition (sèche cheveux bouilloire café thé eau cacahuètes bonbons gratuits, un tire bouchon si besoin !)

Cons:

En chambre 18, juste à côté de la porte d'entrée, le respect du panneau qui demande de fermer la porte doucement dépend du voyageur qui la referme.

L'accès à la Terrasse avec vue sur Florence est autorisé à partir de 14h30/15h selon le panneau

2026-11-04 • via Nuitee
M
Maria • couple • us
10
Stunning View
Pros:

Location, view

2026-11-03 • via Nuitee
J
Javier • solo_traveller • uy
1
Threatened with Police During a Medical Emergency
Cons:

Threatened with Police During a Medical Emergency
Positive: Absolutely Disgraceful Treatment – Threatened with Police While Experiencing a Medical Emergency An appalling experience. I strongly advise anyone considering this hotel to stay elsewhere. First of all, the hotel is in extremely poor hygienic condition, with unacceptable standards of cleanliness. However, what happened on the day of my check-out was far worse and completely unacceptable. I was experiencing a serious health problem and was physically unwell. I had sent a message requesting a late check-out due to my medical condition, but the hotel never bothered to respond. Despite my situation, the housekeeping staff repeatedly and insistently knocked on my door, showing a complete lack of consideration or respect. When I finally stepped out of my room to explain the situation, the housekeeping employee told me that she did not understand English and contacted reception. What happened next was absolutely outrageous. The person at reception spoke to me in an extremely rude, aggressive and disrespectful manner, threatening to call the police if I did not leave the room within five minutes. Imagine being seriously ill, asking for a little understanding, and instead being threatened with the police by the very people responsible for your accommodation. I was forced to leave the hotel while still feeling extremely unwell. Fortunately, the staff at a neighbouring business showed the compassion and humanity that this hotel completely lacked. They assisted me and had to call emergency medical services, who transported me to a hospital for urgent medical attention. The contrast between the kindness of complete strangers and the disgraceful behaviour of the hotel staff could not have been greater. This was not simply poor customer service. It was a shocking lack of empathy, professionalism and basic human decency towards a guest experiencing a medical emergency.

2026-11-02 • via Nuitee
R
Renate • solo_traveller • it
4
2026-11-02 • via Nuitee
J
Jessica • couple • it
10
perfetto
Pros:

vicinissimo al centro, struttura pulita, personale gentile, e vista pazzesca

Cons:

niente, tutto perfetto

2026-11-02 • via Nuitee
G
Gabriela Regina • couple • br
10
Muito boa
Pros:

Confortável, ótima localização próxima da estação central, banheiro muito bom.

2026-11-01 • via Nuitee
M
Marius-Cristian • family_with_children • ro
8
2026-11-01 • via Nuitee
J
Joseph • couple • us
8
2026-11-01 • via Nuitee
M
Marit Lea • couple • no
7
2026-10-31 • via Nuitee
L
LICHUN • extended_group • tw
10
2026-10-30 • via Nuitee
J
Josep • couple • es
9
Muy agradable y lugar acogedor.
Pros:

El personal fue muy amable. La estancia comoda, en el centro de la ciudad. Consigna de equipaje.

2026-10-28 • via Nuitee
V
Virginia • couple • es
10
Brilliant place to stay for a short break in Florence
Pros:

Fantastic host, wonderful location

Cons:

Nothing

2026-10-28 • via Nuitee
L
Lisihe • couple • br
10
Acomodação limpa e com excelente localização.
Pros:

A localização é ótima

Cons:

A limpeza e localização.

2026-10-28 • via Nuitee
M
Moodley • couple • za
8
Pros:

Convenient location near Train station and walking distance to most tourist attractions. Friendly staff. Clean room.

2026-10-27 • via Nuitee
V
Viktorija • couple • lv
10
Pros:

Супер локация и вид из окна. Номер чистый и аккуратный! Еще раз вернемся в эту гостиницу обязательно. Персонал доброжелательный.

2026-10-27 • via Nuitee
D
DENIS • couple • fr
6
Pros:

Personne pour accueillir
Emplacement extrêmement bruyant

Cons:

Bruit
Chambre petite

2026-10-25 • via Nuitee
K
Kosta • couple • au
10
2026-10-25 • via Nuitee
C
Catharina • couple • za
10
Uplifting and refreshing
Pros:

Fantastic view. Great sauna experience while looking out over the rooftops

Cons:

Loved the balcony with view and the pretty starry ceiling in the room

2026-10-24 • via Nuitee