Duomo Hotel

Ottima posizione per visitare centro storico e pizzerie, zona tranquilla e sicura anche di sera

Upon arrival at the hotel, the receptionist informed us that the hotel couldn't accept credit cards, even though its page on booking.com said it did accept. We didn't have enough cash with us, so we asked if we could pay them later. He said that he wouldn't give us the key unless we paid first, and pointed us to an ATM. The ATM was at a 10 minute walk from the hotel, and when we arrived there it was not functioning, so we had to walk for 1 hour around Naples and try to find a working one.

After we got back, they had already booked our room to SOMEONE ELSE, after making us walk to an ATM so we could pay them! According to them, they thought we wouldn't come back, even though we had a reservation and they knew we had gone to the ATM. This was unbeliavable, they were so hungry to make money that they left two people with a reservation on the street with nowhere to go.

Also, as if this wasn't unbelievable enough, the receptionist had a beer breath when he first talked to us!

Seriously, stay away from this crappy place. There are many hotels in Naples with the same price and better facilities, and with actual professionals in charge of the place.

Bien situado. Esta limpio pero hace frio. Solo ponen la calefacción dos horas por la tarde.

The hotel is in the heart of Naples near the best pizza restaurant, Trianon Del Ciro. The room is not fancy nor does it need to be. It has all that is needed for a pleasant stay. The room was cleaned daily, hotel staff are friendly, caring and helpful guides. We quite enjoyed the location and will likely return.

Tres bon sejour bon endroit mais pas de climatisation pas de ventilateur le wifi seulement dans le hall d entrée la seule bonne chose etait l accueil du tenancier tres gentil et la dame de menage ainsi que l emplacement qui tout de meme est a 2min des quartier malfamé

Not the greatest place to stay. It's cheap and you can understand why (it's quite old) but the bed was confortable and the room clean. It's a bit noisy from the outside (well it's Napoli...) but we managed to sleep well. Very old tv that the receptionist didn't want to fix but he lended me a hairdryer when I asked for one. Decent hotel if you're on a budget. However, we didn't enjoy this part of Napoli.

Hotel avec comme gros point fort son emplacement dans le centre historique, accès direct par la Via dei Tribunali. Pas loin non plus de Garibaldi (pour les liaisons féroviaires - Pompéi par exemple) et de Calata Porta di Massa au bas de la via Duomo (pour rejoindre les îles en bateau). Compétitif niveau prix. Correct au niveau du confort (pas le grand luxe mais chambre propre) et des prestations (pas de petit dej, à avoir à l'esprit mais ce n'est pas un souci, au contraire, le quartier ne manque pas de bons cafés sympa qu'il faut tester). Aubergiste et accueil sympa.

No ac only fan.. Part time reception...

部屋が2階でエレベーターがない。ドアの鍵が開けにくい。
受付が7時までというのはコマッタ。

Très bien placé pour rayonner et visiter à pied, bus, bâteau et trains . Tout est vite accessible de cet hôtel

Vom Hotel aus kann Palermo sehr gut erkundet werden. Ein Auto wird nicht benötigt.
Meine Frau und ich waren drei Tage dort und konnten sehr viel von der Stadt sehen.

The hotel is great from the inside with clean rooms and friendly staff. The building from outside is really old, but once you get in its okay.

The hotel is located near the Duomo and Via dei tribunali, which boasts of most of the city's good eating joints. Also walking distance from the train station and ferry station.

Optimale Lage für Stadtausflüge.Mitten im historischen Zentrum. Metro in 10 min erreichbar. Einfache,zweckmäßige Ausstattung. Sehr freundliches und zuvorkommendes Personal. Kein Luxus, aber "Echtes Neapel" in der Umgebung.

Hotel with good location in the middle of Naples - walk distance to the train station and to the castle as well.
Friendly staff, clean room, great value for money.

My friend and I chose this pensione for its superb location on the edge of the centro storico and for its very good room rate. The scruffy courtyard you go through is a bit off-putting, but once you've climbed to the high first floor (no lift), all is OK. The welcome was friendly and efficient; we did have to pay in cash but I had received an email a few days earlier to this effect, so that was not a problem. The spacious room and en suite bath were clean, and cleaned each day of our 3-night stay. Completely fine, without frills, if you want to be close to all the delights of the old city and within walking distance of almost everything else most tourists would want to see.

The hotel was good; great staff, very clean (rooms were cleaned every day). The hotel is in a courtyard, so we felt very safe and secure. The hotel was a little old and smelt of damp, and could do with a little facelift, but for the price it had all the basics. Room was very spacious and had its own bathroom which was great for the price.
The only thing that let's it down is the location, which is unfortunate for the hotel. We thought the historical part of the town would be beautiful, however we were very wrong. The place is completely run down, dirty and graffitied. I would not recommend going out alone at night. But, the hotel felt very safe and was only a 15 minute walk from the newer part of the town and the sea front, which we much preferred.

My wife and I booked this hotel after using the Rough guide book as reference for 4 days from the 30/12/13 to 03/01/14. We provided our credit card details when we booked. THe hotel has no lift even though it is on the first floor. On arrival we were curtly informed that we were to pay in cash for the 4 days in advance when there was no mention in either Rough guide or when booking on line! We only had cash for one night and told them we will return with cash for the other 3 nights. On return we told that the room was only available for one night and no longer available!! The double room was dingy and was glad to left after one night. People with luggage should beware. It was a very unpleasant experience. We were nearly penalised by Hotel.com as no show by the hotel through no fault of our own. Hotel. com apologised when they discovered the error. We have photos that my wife took. The TV was even not working. The toilet flush was not working.

What can we say, we didn't sleep due to our en suite bathroom toilet spewing out water all night. The sound was something like sleeping next to a waterfall. Due to the early closure of the reception we could only complain the next morning. The one worded apology was just not enough and his attitude was as if it was our fault. Stay elsewhere!

Excellent staff, very friendly and helpful, good English, would recommend to any US travelers

The service, room and bathroom here were all good and represented excellent value for money. The hotel is also in a good central location. However the bed was riddled with bed bugs so we had to leave after one night. We received a full refund - including for the night we stayed - and have been assured by email that they have solved the problem. We have never had to leave a hotel for this reason before and for this reason I have no choice but to give it a one star rating