Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Spacious rooms
Cons:
Lack of cleanliness
Poor breakfast variety

Categories

Cleanliness
7
Some guests mentioned issues with cleanliness and maintenance.
Service
9
Staff were noted as helpful and attentive, especially towards guests with special needs.
Location
9
Central location was highly praised, great for exploring the city.
Room Quality
8
Rooms described as simple, but clean and spacious enough for a comfortable stay.
Amenities
8
Amenities provided were considered standard, but satisfactory for the type of hotel.
Value for Money
8
Generally seen as good value given the location and service.
Food and Beverage
7
Breakfast variety was often criticized; improvements needed.
Overall Experience
8
Overall, a positive experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:07

Property Description

Central Location in Historic Naples
The Hotel Neapolis is conveniently located in the heart of the historic centre of Naples, offering easy access to all the main monuments and attractions on foot.

Fine Dining and Comfortable Accommodation
Indulge in the finest Neapolitan cuisine, particularly fresh fish dishes, at the hotel's restaurant. Relax in spacious and comfortable guest rooms equipped with a computer and complimentary internet access.

Helpful Staff and Personalized Service
The friendly and professional staff at Neapolis Hotel are dedicated to ensuring your stay is unforgettable. Count on them for valuable advice and recommendations throughout your time in Naples.

Experience the charm of historic Naples at Hotel Neapolis - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 849 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
B
Bart Al • family_with_children • be
8
Pros:

Zeer vriendelijk een behulpzaam personeel.
Het Hotel ligt vlak bij toeristische deel van de stad.

Cons:

Vanuit het centraal station is het niet handig on met baggage te wandelen naar het Hotel. (Slechte voetpaden). Je neemt beter een taxi.

De ontbijt ruimte was tijdens drukke momenten vrij krap.

2026-04-11 • via Nuitee
P
Patrick • couple • gb
9
Good hotel in a great location with some good restaurants nearby
Pros:

Great location in the heart of Naples. Staff were very helpful booking a taxi to the airport and storing luggage.

Cons:

Hard to find the hotel as there is work happening nearby with scaffolding, etc.

2026-04-10 • via Nuitee
O
Oriana • couple • it
10
Un bellissimo soggiorno nel centro storico
Pros:

L'atmosfera di questo hotel, posizionato in pieno centro storico su una delle vie più caratteristiche, ci fa vivere la vera Napoli e una mostra lungo i corridoi fa conoscere la storia della città. Il personale è molto disponibile: di fronte a un problema con una presa elettrica subito è intervenuto e lo ha risolto. La camera e il bagno sono puliti e dotati di tutto il necessario. Pur essendo esposta su una via pedonale principale, di notte si riposa tranquillamente. La colazione è ricca e varia.

Cons:

Nulla

2026-04-08 • via Nuitee
W
Wouter • couple • nl
8
Perfecte plek voor een citytrip Napoli.
Pros:

Locatie is top. 20 min. lopen van het station en in het midden van het levendige Napoli.

Cons:

Buiten leeft het, en daar krijg je binnen natuurlijk wat van mee. Het hotel bevindt zich op de derde etage van een oud pand, waardoor je ook buren geluiden en mensen op de gang en de ontbijtzaal hoort.

2026-04-08 • via Nuitee
N
Nataliya • couple • sk
8
Если когда-нибудь мы вернёмся в Неаполь, то возможно, остановимся в этом отеле
Pros:

Отзывчивые персонал, хороший завтрак, но очень странный кофе

Cons:

Месторасположения неплохое, но нужно учитывать, что он находится прям среди очень шумных улиц. Мы не смогли найти магазины рядом

2026-04-07 • via Nuitee
C
Christina • extended_group • ch
4
Pros:

Zentrale Lage.
Frühstück frisch und genügendes Angebot.

Cons:

Wlan funktionierte erst nicht, inkompetentes Personal konnte, wollte nicht unterstützen.
Heizung funktionierte nicht.
Sehr laut.
Verkalkter Duschkopf

2026-04-07 • via Nuitee
L
Lina • solo_traveller • es
8
Buen hotel con ubicación perfecta
Pros:

Ubicación

Cons:

Desayuno

2026-04-07 • via Nuitee
R
Romain • couple • fr
10
Pros:

Super hôtel

2026-04-07 • via Nuitee
W
Wojtowicz • solo_traveller • pl
10
2026-04-07 • via Nuitee
M
Memaudsem • family_with_children • it
10
2026-04-06 • via Nuitee
R
richard • solo_traveller • it
7
2026-04-06 • via Nuitee
• family_with_children • at
5
2026-04-06 • via Nuitee
L
Leandro Cesar • family_with_children • br
9
2026-04-05 • via Nuitee
K
Krasimira • family_with_children • gb
9
Pros:

Very good location. Staff friendly and helpful.

2026-04-05 • via Nuitee
J
Jane • extended_group • gb
10
Fantastic holiday
Pros:

Amazing location, very friendly staff - a really good vibe.

2026-04-04 • via Nuitee
G
Gohar • extended_group • am
9
2026-04-02 • via Nuitee
G
Giulia • family_with_children • it
8
Pros:

Struttura curata molto bene,staff estremamente gentile

2026-04-01 • via Nuitee
D
David • solo_traveller • ch
10
2026-03-31 • via Nuitee
R
Roberto • solo_traveller • it
9
Pros:

Camera dotata di tutti i comfort di base. Nonostante si è molto vicini a strade centrali ed affollate non si sentono minimamente rumori dalla strada la notte. Ottima colazione in stile sia italiano con cornetti di vario tipo sia internazionale con uova pancetta ecc. Incluse anche cose senza glutine per celiaci. Ottima location. Ci ritornerò

Cons:

Camera leggermente piccola rispetto alla media

2026-03-30 • via Nuitee
B
barbara • family_with_children • it
10
Hotel molto confortevole
Pros:

Carinissimo e disponibile tutto lo staff.
Camera spaziosa pulita e nuova.
Ci hanno dato proprio quella col bagno con le maioliche decorate e la cabina doccia ampia che si vede nelle foto dell'hotel.
Posizione centralissima ideale per girellare per Napoli a piedi.
Colazione varia e abbondante.

Alla prossima.

Cons:

Unico appunto: i due letti separati uniti per fare il matrimoniale tenevano ad aprirsi....andrebbero legati insieme un pochino meglio.

2026-03-29 • via Nuitee