Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Spacious rooms
Cons:
Lack of cleanliness
Poor breakfast variety

Categories

Cleanliness
7
Some guests mentioned issues with cleanliness and maintenance.
Service
9
Staff were noted as helpful and attentive, especially towards guests with special needs.
Location
9
Central location was highly praised, great for exploring the city.
Room Quality
8
Rooms described as simple, but clean and spacious enough for a comfortable stay.
Amenities
8
Amenities provided were considered standard, but satisfactory for the type of hotel.
Value for Money
8
Generally seen as good value given the location and service.
Food and Beverage
7
Breakfast variety was often criticized; improvements needed.
Overall Experience
8
Overall, a positive experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:07

Property Description

Central Location in Historic Naples
The Hotel Neapolis is conveniently located in the heart of the historic centre of Naples, offering easy access to all the main monuments and attractions on foot.

Fine Dining and Comfortable Accommodation
Indulge in the finest Neapolitan cuisine, particularly fresh fish dishes, at the hotel's restaurant. Relax in spacious and comfortable guest rooms equipped with a computer and complimentary internet access.

Helpful Staff and Personalized Service
The friendly and professional staff at Neapolis Hotel are dedicated to ensuring your stay is unforgettable. Count on them for valuable advice and recommendations throughout your time in Naples.

Experience the charm of historic Naples at Hotel Neapolis - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 845 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
S
Simone • solo_traveller • de
4
Nicht zu empfehlen
Pros:

Das Zimmer war leider wirklich winzig klein und ich habe nachts sehr gefroren, da es keine Heizung gab und zum zudecken auch nur ganz dünne betttücher. Es war auch sehr hellhörig, man hat alles von den angrenzenden Räumen gehört. Im Bad liefen silberfische und auch eine schabe, was ich am ekligsten fand, da ich keine mit nach Hause einschleppen möchte.... Alles in allem daher leider nicht zu empfehlen... Ringsrum um das hotel war es auch sehr laut die ganze Nacht über...

2026-03-20 • via Nuitee
M
Mario • solo_traveller • it
7
Buona scelta
Pros:

La struttura gode di eccellente posizione e ottima pulizia. Personale di sala colazione e check-in gentilissimo. Wi-fi gratuito.

Cons:

Camera matrimoniale poco spaziosa con bagno piccolo e lavabo minuscolo. Infissi non ben insonorizzati perché nonostante la posizione dell'hotel al terzo piano di un palazzo la notte si sentivano forti e fastidiosi rumori dalla strada. Colazione poco ricca sebbene la qualità fosse apprezzabile. Insistenza per il pagamento della tassa di soggiorno contanti nonostante l'obbligatorietà di accettare pagamento elettronico.

2026-03-20 • via Nuitee
M
Michel • family_with_children • fr
7
Cons:

Trop bruyant dans la rue

2026-03-18 • via Nuitee
G
Giulia • couple • it
9
Pros:

Posizione centrale

Cons:

Nulla

2026-03-16 • via Nuitee
K
Karen • family_with_children • gb
7
2026-03-15 • via Nuitee
P
Peter • extended_group • gb
6
2026-03-12 • via Nuitee
A
Alessandra • extended_group • it
8
Pros:

Posizione ottimale per visitare la città.

Cons:

Forse la colazione

2026-03-10 • via Nuitee
P
PAOLA • family_with_children • it
8
Ottima posizione
Pros:

Posizione fantastica

Cons:

Bagno con areatore che mandava l'aria in camera

2026-03-09 • via Nuitee
V
Victoria • couple • gb
8
Wonderful location.
Pros:

Brilliant location in the centre of the old town. Easy to navigate to the main sites. Clean and comfortable.

Cons:

We didn’t find it a problem but some might find it a little noisy while the surrounding bars are still open.

2026-03-08 • via Nuitee
D
della Croce • family_with_children • it
6
Cons:

Camera molto rumorosa situata nella hall

2026-03-08 • via Nuitee
S
Silvia • family_with_children • es
6
Pros:

La ubicación céntrica , y el desayuno bastante completo.

Cons:

La cama, colchón bastante duro

2026-03-06 • via Nuitee
O
Octavia Claudia • family_with_children • it
10
2026-03-02 • via Nuitee
M
Michael • couple • se
6
2026-03-02 • via Nuitee
M
Michael • couple • gb
10
Perfect locaiton for this clean welcoming hotel
Pros:

Perfect hotel in prime location of the city. Very clean and comfortable, with great staff to help. I couldn't have chosen a better place to stay.

2026-03-02 • via Nuitee
M
Maria Pia • family_with_children • it
8
2026-03-02 • via Nuitee
A
alessandra • family_with_children • it
9
Pros:

Albergo 3 stelle ma ne dimostra di più. Molto carino, pulito, confortevole, silenzioso. Posizione favolosa, zona ZTL pedonale ma lo stesso staff vi dà utili indicazioni per il parcheggio (facile anche in strada ma costa tanto quanto!). C'è un frigo, la stanza è spaziosa, c'è un comodo ascensore in un palazzo antico. Vicino ad un interessante museo dell'acqua.
La colazione è ricca e lo staff è stato cordiale nel venire incontro alle nostre richieste. Inoltre per una modica cifra ci hanno permesso il late check out. Staff cordiale e disponibile. Consigliatissimo!!

Cons:

Nulla, non ho nulla da eccepire.

2026-03-01 • via Nuitee
A
Alessandra • family_with_children • it
9
2026-03-01 • via Nuitee
F
Fabrizio • solo_traveller • it
9
Pros:

Ottima struttura, in pieno centro storico. E' la quarta volta che ci vado.

Cons:

tutto ok

2026-03-01 • via Nuitee
E
Ermenegilda • family_with_children • it
10
Pros:

Tutto ottimo: dall'accoglienza dello staff, alla centralità dell'hotel; dalla pulizia alla buona colazione. Ci ritorneremo senz'altro 🤗

2026-03-01 • via Nuitee
R
Raijmakers • couple • nl
8
2026-02-28 • via Nuitee