Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Spacious rooms
Cons:
Lack of cleanliness
Poor breakfast variety

Categories

Cleanliness
7
Some guests mentioned issues with cleanliness and maintenance.
Service
9
Staff were noted as helpful and attentive, especially towards guests with special needs.
Location
9
Central location was highly praised, great for exploring the city.
Room Quality
8
Rooms described as simple, but clean and spacious enough for a comfortable stay.
Amenities
8
Amenities provided were considered standard, but satisfactory for the type of hotel.
Value for Money
8
Generally seen as good value given the location and service.
Food and Beverage
7
Breakfast variety was often criticized; improvements needed.
Overall Experience
8
Overall, a positive experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:07

Property Description

Central Location in Historic Naples
The Hotel Neapolis is conveniently located in the heart of the historic centre of Naples, offering easy access to all the main monuments and attractions on foot.

Fine Dining and Comfortable Accommodation
Indulge in the finest Neapolitan cuisine, particularly fresh fish dishes, at the hotel's restaurant. Relax in spacious and comfortable guest rooms equipped with a computer and complimentary internet access.

Helpful Staff and Personalized Service
The friendly and professional staff at Neapolis Hotel are dedicated to ensuring your stay is unforgettable. Count on them for valuable advice and recommendations throughout your time in Naples.

Experience the charm of historic Naples at Hotel Neapolis - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 979 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
R
Rita • solo_traveller • at
6
2026-09-11 • via Nuitee
S
Sotiria • solo_traveller • gr
9
Pros:

Πολύ εξυπηρετικό προσωπικό. Ειδικά η Alessandra και ο Franzisko στη ρεσεψιόν. Το πρωινό μέτριο σε ποιότητα, αλλά ο καφές της Angela και το χαμόγελο και η εξυπηρέτηση της άψογη!!!! Την ευχαριστούμε πολύ!

2026-09-08 • via Nuitee
M
Michelle • extended_group • au
6
Pros:

The room was clean and tidy

Cons:

My shower was broken, and omg I had to really try and close my door, it was just getting stuck on the floor

2026-09-07 • via Nuitee
Z
Zsolt • couple • dk
9
Nagyon élvezhetö, minden szempontból
Pros:

1. Kedvesség
2. Tisztaság
3.Elhelyezkedés
4. Reggeli

Cons:

Nem volt ilyen

2026-09-06 • via Nuitee
J
Jon • solo_traveller • ca
7
Cons:

Difficult to find at night

2026-09-05 • via Nuitee
R
Roberto • solo_traveller • it
10
Posizione ottima
Pros:

Posizione ottima
Tutto Staff accogliente e molto cordiale e disponibile

2026-09-02 • via Nuitee
A
Avishai • solo_traveller • il
6
2026-09-01 • via Nuitee
L
Ludovica • solo_traveller • it
6
A cosy hotel that could use a little extra love!
Pros:

The staff were fantastic and super accommodating. I loved chatting with them and they gave a true charme to the hotel, you can tell everything there comes from a place of love—breakfast included. Everything besides gluten free options and pastries is made in the kitchen, and the variety is great. My room had an AC unit and a small fridge, which were super helpful during a heatwave. If you want to explore the historical area, the catacombs, duomo area, and be reasonably close to Via Toledo, Museo Madre, Museo Archeologico, Piazza Del Plebiscito, and literally next door to Serbillo, a pizza place with 60k 5 stars reviews, I would say this is your hotel.

Cons:

Being in the historical centre of Naples, this hotel exists inside an older building. This transpired from the get-go, when I struggled to find the entrance because it was in a courtyard. It was appropriately signed, but it was hard to find at the start. There are some issues with the facilities and the structure: my room had a huge water leak stain from whatever was above it (possibly the roof?), and there were plenty other mould and humidity stains around the room. Every three meters in the corridor there was a small puddle from water leaks in the ceiling. The water stains and leaks were numerous inside and outside of the room (around the AC too) so let’s just say that does not give a great feeling of safety. On top of this the entrance door handle was faulty, but this should be an easy fix for maintenance. It’s a modest hotel and it would get better quite quickly if there was more attention to details: for example, despite being told there would be a safe, wasn’t one in the room. This plus the faulty door handle was not super great. Lastly, I saw that the (super firm) mattress did not have any sort of protector under the bottom sheet, which didn’t feel very hygienic.

2026-08-30 • via Nuitee
A
anilsB2526KB • Family • Amersham, Buckinghamshire, England
10
Great hotel, great location, Highly recommend
Pros:

Stayed at the Hotel Nepolis which is located at Via Francesco del Giudice 13 in August 2026 for 5 days.

We had a Family Room which had 1 large bed and 2 bunk beds, very good size, shower itself was quite small though.

Absolutely great central location. Good continental breakfast.

Reception is on the 3rd floor, so you can walk up the steps or take the lift.

Within walking distance to the authentic tourist streets of Naples
25 minute’s walk to the Napoli Centrale which is the main railway station
25 minute’s walk to Napels Molo Beverello port
25 minutes walk to the Murale Diego Armando Maradona & Quartieri Spagnoli (Spanish quarters)
15-20 mins drive from the airport, costs around €30.00 for 4 adults / 4 suitcases

Highly recommend

2026-08-29 • via Tripadvisor
M
Mauro • family_with_children • it
8
Pros:

Ottima posizione,personale molto gentile e ricca colazione per iniziare la giornata.

2026-08-28 • via Nuitee
M
Mathias • couple • it
8
2026-08-26 • via Nuitee
S
Sher • solo_traveller • il
8
Pros:

Хорошее место расположение. В самом центре старого города. Хороший персонал,дружелюбный. Даже оплату мы сделали по отьезду. За свои деньги очень даже не плохой отель,хоть и старенький.

2026-08-26 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Polecam
Pros:

Idealna lokalizacja, dostępne śniadanie, miła obsługa.

2026-08-18 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-08-16 • via Nuitee
A
alfonso • couple • it
10
2026-08-14 • via Nuitee
S
SLAVICA • solo_traveller • hr
9
Pros:

Lokacija je odlična,sve je blizu. Pet minuta hoda do Underground Napoli.
Doručak neloš,teta na baru kuha espresso.🤗

Cons:

Hotel bi trebalo renovirati,pojačati čišćenje. A na buku izvani ne možemo utjecati.

2026-08-14 • via Nuitee
I
Ilario • family_with_children • it
8
2026-08-13 • via Nuitee
K
Kristina • couple • mk
6
2026-08-13 • via Nuitee
K
Kristy • family_with_children • au
8
Pleasant
Pros:

Pleasant hotel. We arrived a few hours before check in with very tired kids. They cleaned the room quickly to allow us to check in early, which was appreciated. Great location in the old town, with a huge range of cafes and restaurants nearby! Very clean hotel also.

Cons:

The air conditioning wasnt very cold, noting i dont think this is uncommon in europe!

2026-08-12 • via Nuitee
D
dennisva2019 • Family • Herentals, Antwerp Province
10
The location is superb!
Pros:

Clean rooms, 24h reception, in the heart of the city. Everything we wanted for our Napels city tour. The beds are great. The airco is working which is a real must in August. Breakfast was simple but more than we needed!

2026-08-10 • via Tripadvisor