Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Spacious rooms
Cons:
Lack of cleanliness
Poor breakfast variety

Categories

Cleanliness
7
Some guests mentioned issues with cleanliness and maintenance.
Service
9
Staff were noted as helpful and attentive, especially towards guests with special needs.
Location
9
Central location was highly praised, great for exploring the city.
Room Quality
8
Rooms described as simple, but clean and spacious enough for a comfortable stay.
Amenities
8
Amenities provided were considered standard, but satisfactory for the type of hotel.
Value for Money
8
Generally seen as good value given the location and service.
Food and Beverage
7
Breakfast variety was often criticized; improvements needed.
Overall Experience
8
Overall, a positive experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:07

Property Description

Central Location in Historic Naples
The Hotel Neapolis is conveniently located in the heart of the historic centre of Naples, offering easy access to all the main monuments and attractions on foot.

Fine Dining and Comfortable Accommodation
Indulge in the finest Neapolitan cuisine, particularly fresh fish dishes, at the hotel's restaurant. Relax in spacious and comfortable guest rooms equipped with a computer and complimentary internet access.

Helpful Staff and Personalized Service
The friendly and professional staff at Neapolis Hotel are dedicated to ensuring your stay is unforgettable. Count on them for valuable advice and recommendations throughout your time in Naples.

Experience the charm of historic Naples at Hotel Neapolis - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 923 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
J
Janos • solo_traveller • hu
9
Kelle.es csalódás volt számomra
Pros:

A szállás tetszett és jó az elhelyezése a sétáló utca szélén,a személyzet nagyon segitőkész volt.a reggeli választékos volt és volt minden felvágott,sajt,tojás,gyümölcs,sütemények,káve.nagyon tetszet a szállida stílusa .közel volt a metró a Dante téren.

Cons:

A szálloda egyik folyósoja a sétáló utcára néz és az utca zaja behallatszik még zárt ajtók mögött is.És így nem tudtam normálusan aludni.

2026-06-06 • via Nuitee
D
Daniel • couple • br
8
2026-06-06 • via Nuitee
P
Paloma • couple • es
6
Decepcionante.
Pros:

Me gustó que está céntrico. La habitación era grande. El personal era correcto al igual que el desayuno, aunque no había mucha variedad.

Cons:

Instalaciones muy antiguas. La entrada al hotel por un patio interior. Están restaurando, haciendo obras a una torre que está pegada a las habitaciones.
Lo peor la limpieza del baño que dejaba mucho que desear, la ducha por dentro tenía partes con moho.

2026-06-05 • via Nuitee
M
Maria • couple • au
7
2026-06-05 • via Nuitee
D
Diane • family_with_children • us
7
Pros:

Breakfast
Elevator
Large room
Taxi service to airport

2026-06-02 • via Nuitee
L
Luigi • couple • ca
7
2026-06-02 • via Nuitee
E
Elizabeth • couple • us
10
Great hospitality
Pros:

Wonder staff, large shower, good location

Cons:

A little hard to find

2026-05-31 • via Nuitee
V
Veronica • solo_traveller • it
10
Consigliatissimo amore
Pros:

Personale gentile e allegro... Ti fanno sentire a casa grazie alla loro semplicità e professionalità. La camera è grande e pulita. Ci ritorneremo sicuramente. Consigliatissimo

Cons:

Tutto perfetto

2026-05-31 • via Nuitee
F
Florin • solo_traveller • at
10
Pros:

Frühstück...Eierspeise super...genug Auswahl.

Cons:

Hotel aussen Pfui ..innen Top!

2026-05-30 • via Nuitee
A
ALICE • solo_traveller • it
6
Posizione comoda, pulizia da migliorare
Pros:

La posizione molto comoda. Lo staff super disponibile

Cons:

La pulizia (lenzuola sporche, capelli in doccia e sul pavimento)

2026-05-30 • via Nuitee
L
Luis Alberto • solo_traveller • es
8
Pros:

Céntrico y amabilidad de recepción y personal desayuno

Cons:

Escaleras para llegar al tercer piso. Hay ascensor pero muy pequeño.

2026-05-25 • via Nuitee
C
Cankar • extended_group • si
9
Priporočam.
Pros:

Lokacija je top. Ogromno stvari je dosegljivo praktično peš.

Cons:

Nekoliko slabo označeno in smo težko našli.

2026-05-25 • via Nuitee
N
NATIA KVICHIDZE • solo_traveller • ge
10
2026-05-25 • via Nuitee
K
Karina • solo_traveller • ar
10
2026-05-21 • via Nuitee
K
KRISZTINA • family_with_children • hu
8
2026-05-21 • via Nuitee
O
Olena • solo_traveller • ua
7
2026-05-20 • via Nuitee
D
Deon • couple • za
7
2026-05-19 • via Nuitee
L
Luis Alberto • solo_traveller • es
9
2026-05-18 • via Nuitee
G
Gabriella • solo_traveller • it
5
Weekend a Napoli
Pros:

Posizione buona e personale gentile.

Cons:

Ci è stata data la camera sotto la sala colazione, dalle 7:30 si sentivano sedie strisciare, passi e la macchia del caffè/cappuccino! Le camere non sono bene insonorizzate. Colazione mediocre, sotto le aspettative.
Letto e cuscini scomodi.

2026-05-18 • via Nuitee
J
josette • couple • fr
9
Que de bons souvenirs!
Pros:

Superbe emplacement. Personnel sympathique et compétent. Petit déjeuner correct.
Si nous retournons à Naples nous retiendrons dans cet hôtel.

2026-05-16 • via Nuitee