Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Spacious rooms
Cons:
Lack of cleanliness
Poor breakfast variety

Categories

Cleanliness
7
Some guests mentioned issues with cleanliness and maintenance.
Service
9
Staff were noted as helpful and attentive, especially towards guests with special needs.
Location
9
Central location was highly praised, great for exploring the city.
Room Quality
8
Rooms described as simple, but clean and spacious enough for a comfortable stay.
Amenities
8
Amenities provided were considered standard, but satisfactory for the type of hotel.
Value for Money
8
Generally seen as good value given the location and service.
Food and Beverage
7
Breakfast variety was often criticized; improvements needed.
Overall Experience
8
Overall, a positive experience with noted strengths and weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:07

Property Description

Central Location in Historic Naples
The Hotel Neapolis is conveniently located in the heart of the historic centre of Naples, offering easy access to all the main monuments and attractions on foot.

Fine Dining and Comfortable Accommodation
Indulge in the finest Neapolitan cuisine, particularly fresh fish dishes, at the hotel's restaurant. Relax in spacious and comfortable guest rooms equipped with a computer and complimentary internet access.

Helpful Staff and Personalized Service
The friendly and professional staff at Neapolis Hotel are dedicated to ensuring your stay is unforgettable. Count on them for valuable advice and recommendations throughout your time in Naples.

Experience the charm of historic Naples at Hotel Neapolis - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 814 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
G
gianluigi • couple • it
9
Pros:

Camera accogliente e posizione eccellente

2026-02-14 • via Nuitee
V
Valentina • family_with_children • it
7
Pros:

Posizione

2026-02-12 • via Nuitee
V
Virginia • extended_group • es
7
2026-02-11 • via Nuitee
H
Hugo • extended_group • es
5
Bien ubicado y nada más
Pros:

Su excelente ubicación

Cons:

No disponen de ascensor para subir, ya que está roto. Desayuno mínimo, sin fogones para tomar algo caliente. Subiendo y bajando escaleras, sin que te lo avisen anteriormente, etc

2026-02-10 • via Nuitee
M
MARIA • family_with_children • gr
9
Pros:

Ωραίο και καθαρό δωμάτιο. Ασφαλής τοποθεσία. Πολλά μαγαζιά πολύ κοντά. Αρκετά αξιοθέατα προσιτά με τα πόδια. Πλούσιο πρωινό και χαμογελαστό προσωπικό.

Cons:

Δεν έχει σχέση με το δωμάτιο αλλά με τη νύχτα στην πόλη τα σαββατοκύριακα. Πολύ φασαρία από νεολαία που τραγουδάει και ουρλιάζει ακόμη και 4 πμ!!! Προτείνω ωτοασπιδες για Παρασκευή και Σάββατο. Κυριακή ησυχάζουν μάλλον επειδή η επόμενη είναι εργάσιμη.

2026-02-09 • via Nuitee
E
Eleonora • extended_group • it
9
Pros:

L'hotel si trova in pieno centro storico, in una delle zone più caratteristiche di Napoli, a non più di dieci minuti dalla metropolitana. L'hotel è molto ben tenuto anche se dall' esterno non si direbbe. Colazione buona e variegata.

2026-02-09 • via Nuitee
S
Sorin Neagoe • couple • ro
10
2026-01-31 • via Nuitee
G
giovanni • family_with_children • es
10
2026-01-31 • via Nuitee
J
jorge • family_with_children • cl
5
Oportunidad de mejora
Pros:

Su ubicación

Cons:

Baño con detalles
Ducha muy pequeña
Lavamanos se tapaba
Cubre wc. Suelta
Estanque filtrando agua en todo momento, cuando el agua hay que cuidar
Ascensor malo

2026-01-31 • via Nuitee
R
rich • family_with_children • gb
7
Pros:

The breakfast was lovely. The breakfast room very inviting with a good choice of food. The pastries were probably the stand out.

Cons:

I marked the location as a tourist location. Which is good.
However, I would not recommend this if you are an away fan visiting for a Napoli game. I was there for a champions league match and it felt like running the gauntlet to get back to the hotel after the game

2026-01-30 • via Nuitee
A
Annalisa • couple • it
8
2026-01-30 • via Nuitee
N
nadia • family_with_children • fr
10
2026-01-27 • via Nuitee
J
Javier • solo_traveller • es
9
Exteriormente poco agradable., pero un gran hotel. Recomendable 100 %
Pros:

Ubicacion centrica y hotel muy limpio con muy buena atención. Aunque el edificio es antiguo el hotel está muy bien reformado

Cons:

El desayuno tiene poca variedad y es flojo, quizás influya el hecho de ser temporada baja. Ojo con la entrada del hotel, está en una 3a planta de un edificio del casco histórico, es de dificil localización pero el hotel en general es fantástico

2026-01-27 • via Nuitee
F
Francesca • solo_traveller • it
9
Pros:

La location è ottima, posizione ottima. Ma soprattutto il personale è straordinario: cordiali e disponibili sempre e per qualsiasi esigenza. Stanze bellissime e accoglienti.

2026-01-26 • via Nuitee
S
Stefania • family_with_children • it
9
2026-01-25 • via Nuitee
E
Elizabeth • family_with_children • au
6
Noisey but it was close to everything which was wonderful. Breakfast good value and good vibes.
Pros:

The room was very noisey as it was next to the 24 hour front desk so the buzzer woke us up constantly.

Cons:

The noise. Also the front desk sometimes unattended. They only gave one toilet roll at a time, meaning we constantly ran out in a triple room having to get more from front desk in the night.

2026-01-23 • via Nuitee
M
maria • couple • it
10
2026-01-22 • via Nuitee
N
Navickiene • family_with_children • gb
9
Pros:

Very good central location . Everything within walking distance. Loads of restaurants and cafes just round the corner from the hotel. Friendly staff. Room cleaned daily.

2026-01-22 • via Nuitee
E
Enrico • solo_traveller • it
10
Scelta migliore per il centro storico di Napoli
Pros:

Ottima posizione in pieno centro storico, personale top e super gentile, camere accoglienti e funzionali, colazione abbondante dolce e salata.

Cons:

Nulla, mi è piaciuto tutto

2026-01-20 • via Nuitee
T
theodora • extended_group • gr
8
2026-01-19 • via Nuitee