The Nayland Hotel

Hotels
8 (5399 reviews)
132-134 Sussex Gardens , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 5399 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
S
Selma • family_with_children • tr
8
Cons:

Breakfast room is too small

2026-05-16 • via Nuitee
A
Anna • couple • ca
8
Pros:

It is a nice, well managed hotel.

Cons:

Location is great. All the amenities are very clean.
Good breakfast. Friendly staff.

2026-05-16 • via Nuitee
V
Vittorio • solo_traveller • it
9
Pros:

Posizione centrale (a due passi da paddington station), pulizia, colazione, gentilezza del personale

2026-05-16 • via Nuitee
C
catherine • couple • gb
8
Cons:

Attic room wouldn’t be suitable for the larger folk as shower cubicle small

2026-05-15 • via Nuitee
S
Simone • couple • br
7
Suficiente
Pros:

Da localização

Cons:

Quarto muito apertado, se escuta tudo dos quartos ao lado e acima. Até as pessoas caminhando no quarto.

2026-05-15 • via Nuitee
C
Carole • family_with_children • za
6
Avis mitigé
Pros:

Hôtel très bien situé, à 5 minutes à pied du métro Paddington.
Chambre propre et personnel agréable.

Cons:

La taille de la chambre familiale est très petite, idem pour la salle de bains. Avec 2 adultes et 2 ados (qui font le gabarit d'adultes), c'était vraiment juste. De plus, la chambre est au sous-sol, très mal isolée thermiquement (on sentait l'air froid par la fenêtre + odeur de cigarettes lorsque les gens fument dehors) et phoniquement (on entend les gens dans la rue comme s'ils étaient dans la chambre) Le petit déjeuner est très peu fourni et la salle du petit déjeuner est minuscule.

2026-05-15 • via Nuitee
C
Cabrera • couple • es
8
Perfecto para visitar Londres
Pros:

Ubicación excelente. Buen desayuno . Personal muy amable

2026-05-15 • via Nuitee
M
María Eugenia • solo_traveller • ar
10
2026-05-15 • via Nuitee
F
Francesco • extended_group • it
7
Il mio soggiorno è stato buono
Pros:

Pulizia ,cordialità del personale ,letti comodi

Cons:

Stanze piccola ma a Londra e nella norma

2026-05-15 • via Nuitee
M
Mats • solo_traveller • se
8
Pros:

Litet trevligt hotell med bra läge till kommunikationer

Cons:

Frukosten borde uppgraderas

2026-05-15 • via Nuitee
S
Sophie • extended_group • fr
7
Le personnel très sympathique et agréable, l’emplacement est parfait 👍
Pros:

L’emplacement est bien situé
Les métros sont pas très loins si on le fait a pied les visites de Londres

Cons:

La chambre pour 3 très très serrées
On ne pouvait pas bouger et le placard trop petit pour ranger nos valises 🧳 pour 3

2026-05-15 • via Nuitee
G
Giancarlo • couple • it
10
Un posto dove vale la pena soggiornare
Pros:

Chiaramente a Londra le camere sono un po’ piccole, però quella struttura molto pulita e silenziosa. Il personale eccezionale, molto cordiali e gentili ottima anche la colazione ci torneremo sicuramente.

Cons:

Assolutamente niente

2026-05-15 • via Nuitee
C
Carol • couple • us
10
We found the Nayland Hotel a very good choice for our needs.
Pros:

The hotel was located in a quiet area very close to Paddington Station with many restaurants less than a block away. The staff of the Nayland was professional, helpful, and welcoming. Breakfast was well prepared with many selections and again the staff was efficient, welcoming, and kind. Coffee and tea were always available in the lobby. We had a truly ideal base for our visit to London.

Cons:

The room was quite cozy, but we knew that ahead of time and planned accordingly.

2026-05-15 • via Nuitee
F
Franck • family_with_children • fr
10
Nice option in Paddington Area
Pros:

Just a few steps from Paddington Station, very nice staff, spacious room and complimentary coffee/tea in the lobby.

Cons:

Nothing !

2026-05-14 • via Nuitee
P
Per • extended_group • se
6
2026-05-14 • via Nuitee
V
Venita • solo_traveller • us
8
2026-05-14 • via Nuitee
M
Mabrok • solo_traveller • gb
10
2026-05-13 • via Nuitee
G
Gareth • solo_traveller • gb
8
2026-05-13 • via Nuitee
C
Cayley • solo_traveller • nl
8
goed
2026-05-13 • via Nuitee
P
Pui Shan • solo_traveller • hk
10
Pros:

We are a group of 8 and enjoyed staying in Nayland. Staff were nice and helpful. Everything looks good and it can be seen that the facilities was well maintained and clean. There was minor problem of the shower drainage and the staff responded quick and got it fixed timely.

2026-05-13 • via Nuitee