The Nayland Hotel

Hotels
8 (5834 reviews)
132–134 Sussex Gardens, Paddington, London W2 1UB , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 5834 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
P
philippe • family_with_children • fr
9
Parfait
Pros:

Proche du centre ville et des transports bus et métro .
Très bon service breakfast et accueil d’entrée ( possibilité d’y laisser les bagages avant ou après l’occupation de la chambre, accepte qu’on pique nique dans le salon d’entrée)

Cons:

On aurait aimé avoir au moins une fois en 5 jours un vrai breakfast anglais avec oeufs brouillés , bacon grillé, saucisses et Baker beans mais c’est peut être pas dans ce genre d’hôtel qu’il faut aller pour ça…

2026-10-24 • via Nuitee
S
Sabrina • couple • it
8
Posizione favolosa
Pros:

L’ottima posizione vicino alla stazione e alla metro, angolo bar con acqua tè e caffè sempre a disposizione, deposito valigie senza costi, la cortesia dello staff

Cons:

La moquette

2026-10-24 • via Nuitee
F
francesco • couple • it
10
2026-10-23 • via Nuitee
A
Alessia • extended_group • it
8
2026-10-23 • via Nuitee
M
Marina • extended_group • it
9
Ottimo hotel a 200 metri da Paddington
Pros:

Pulizia, gentilezza, location

Cons:

nulla

2026-10-23 • via Nuitee
P
PHILIPPE • couple • fr
9
Super séjour
Pros:

Situation dans la ville à 5 mn des transports en commun,
Propreté, gentillesse du personnel, café et thé gratuits à disposition (avec galettes le matin)

Cons:

Rien

2026-10-22 • via Nuitee
C
Colin • solo_traveller • gb
7
It does what it says on the tin
Pros:

Good location

Cons:

No tea facilities in room

2026-10-22 • via Nuitee
A
abby • extended_group • ie
9
Pros:

Good location.. so accessible to train station

2026-10-22 • via Nuitee
D
Dany • extended_group • fr
10
Pros:

L accueil, l emplacement près du métro, le quartier, le petit-déjeuner, la gentillesse du personnel , la chambre à l étage était calme.

2026-10-22 • via Nuitee
M
Maria Beatrice • couple • it
4
Pros:

L' hotel era in una buona posizione., gli asciugamani sono stati cambiati giornalmente

Cons:

Il bagno cieco era molto piccolo. La moquette era piuttosto macchiata, gli arredi vecchi, il calorifero scrostato, inoltre c'erano impalcature all' esterno. La colazione non era di qualità. I caloriferi si accendevano per sole due ore la mattina (6/8) e la sera( 21/23). Il giorno dell' arrivo abbiamo trovato delle mutande usate nell' armadio.

2026-10-21 • via Nuitee
T
Tom • family_with_children • nl
8
Prima plek om te slapen met handige locatie en fijn personeel
Pros:

Prachtige en handige locatie - je bent zo bij station Paddington en ook heel dicht bij twee grote parken.
Personeel is erg vriendelijk en behulpzaam.
Kamer en badkamer worden goed schoongemaakt.

Cons:

Je kunt eigenlijk niet op de kamer verblijven omdat het daarvoor te klein is - als slaapkamer is het wel prima hoor.
Het ontbijt is basis: er is toast met beleg, yoghurt, fruit, koffie/thee, maar de opties zijn beperkt.

2026-10-21 • via Nuitee
S
Sangeun • solo_traveller • kr
5
2026-10-21 • via Nuitee
M
Marie-France • family_with_children • fr
10
Parfait
Pros:

Parfait, hôtel de qualité, très attentif aux clients, excellents échanges et grande cordialité. Un très grand merci

2026-10-21 • via Nuitee
S
SilviaFerro • extended_group • it
7
2026-10-20 • via Nuitee
J
Jonathan • solo_traveller • us
7
Pros:

Good location. Clean rooms

Cons:

Room was tiny. Hot breakfast would have been nice

2026-10-20 • via Nuitee
J
Jael • couple • cl
10
Si piensas solo en dormir cumple
Pros:

Estaba muy cerca de paddington station

Cons:

La habitacion era mas pequeña de lo que esperaba, el desayuno era hasta las 9am y el personal no fue amable al llegar cerca del horario de cierre

2026-10-20 • via Nuitee
E
Enid • solo_traveller • gb
8
A comfortable overnight stay.
Pros:

Location was superb, close to Paddington, Hyde Park and other attractions. Breakfast was plentiful and tasty. The room was spotlessly clean and had all the basics.

Cons:

The room was very small, with little space for a suitcase. If used as a twin by two people with big cases or rucksacks it would be very cramped. The bathroom too was small, but well appointed.

2026-10-20 • via Nuitee
M
mercedes • couple • es
8
Pros:

La. Atención,del personal

Cons:

El baño muy pequeño,

2026-10-19 • via Nuitee
G
Gail • solo_traveller • nz
7
Great location
Pros:

Location

Cons:

The young guy on reception was almost rude and very offhand, not helpful at all, not want you want after spending 24 hours on a plane. The rest of the reception staff and cleaning staff were good

2026-10-19 • via Nuitee
P
Paweł • couple • pl
8
Miła obsługa hotelowa, małe pokoje, w miarę czysto, dobra lokalizacja.
Pros:

Dobra lokalizacja.

2026-10-19 • via Nuitee