The Nayland Hotel

Hotels
8 (4960 reviews)
132-134 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4960 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
D
Debbie • family_with_children • nl
8
Helemaal goed, zou het een volgende keer zeker opnieuw boeken
Pros:

Erg vriendelijk personeel, we waren eerder en moesten een half uurtje wachten en konden toen al inchecken. Locatie is super erg dichtbij het metrostation Paddington.
Eenvoudige kamer, met wel een mooi uitzicht.
Ontbijt ook eenvoudig maar zeker voldoende.

Cons:

Er hangt een beetje een muffe lucht

2026-02-28 • via Nuitee
S
Sandberg • solo_traveller • dk
2
Doubleroom like single room
Pros:

Morgenmaden

Cons:

Sængen var meget lille 140 cm til 2 personer i en kælder. Jeg måtte bestille et andet rum på et hotel tæt på. Personalet løj også om at de ik havde enkelrum før vi fandt et på booking.com her

2026-02-28 • via Nuitee
F
Fiorella • couple • es
10
2026-02-28 • via Nuitee
J
jose • extended_group • cl
6
Aceptable
Pros:

Me gustó la ubicación, en un sector seguro y tranquilo, con servicios cercanos de comida y transporte. La atención del personal fue buena.

Cons:

La habitación se ofertaba para tres personas, pero el tamaño era muy pequeño. Las camas estaban pegadas unas a las otras, con un mínimo de espacio entre ellas. El baño también era pequeño. La verdad en ese tamaño estarían cómodas 2 personas más que 3. También al ser un lugar antiguo, se escuchaba el piso de arriba cuando caminaba. Tiene mucho que mejorar en modernizar sus instalaciones.

2026-02-27 • via Nuitee
T
T Chan • solo_traveller • hk
8
Pros:

location

Cons:

a bit small

2026-02-27 • via Nuitee
C
Claude • family_with_children • fr
9
Pros:

L emplacement de l hôtel est très bien situé, très proche de Paddington station, des parcs et très facile pour aller aux endroits à visiter. Je recommande cet hôtel sans hésiter

2026-02-27 • via Nuitee
B
Billot • solo_traveller • gb
9
2026-02-27 • via Nuitee
A
Abdullahi • extended_group • us
10
Pros:

Perfect location

2026-02-27 • via Nuitee
M
melissa • family_with_children • fr
8
Pros:

Bon emplacement a proximité de la gare de paddington et station de bus, personnel agréable, chambre propre. Chambre fonctionnelle.

Cons:

Sol bruyant

2026-02-27 • via Nuitee
L
Larissa • couple • br
9
Localização fantástica, funcionários muito simpáticos e prestativos!
Pros:

A localização é maravilhosa, cheio de mercadinhos ao redor, a poucos minutos da estação de Padington que é muito estruturada. Os funcionários são muito simpáticos e prestativos, eles fizeram toda a diferença. A única parte que sofremos um pouco foi com o carpete pois somos muito alérgicos, mas isso é uma questão pessoal. Com certeza ficaríamos lá novamente apesar disso.

Cons:

Nada

2026-02-27 • via Nuitee
L
Laurent de Monneron • family_with_children • fr
10
Excellent expérience
Pros:

Nous avons particulièrement apprécié la gentillesse de l'accueil reçu.

2026-02-27 • via Nuitee
K
Kalkoene • family_with_children • nl
10
Voor een betaalbaar verblijf in Londen zonder hoge eisen, perfect.
Pros:

De lokatie is fantastisch, de grote metro- en treinstation Paddington is op 5 minuten lopen.

2026-02-26 • via Nuitee
A
Alban • family_with_children • fr
9
2026-02-26 • via Nuitee
M
Martina • couple • de
9
Pros:

Ruhige Lage Nähe Hydepark, U-Bahn und Bus in der Nähe
Personal sehr freundlich und hilfsbereit

2026-02-26 • via Nuitee
J
Jonathan • family_with_children • es
10
Bien
Pros:

La limpieza y el trato.

Cons:

Algo más pequeño de lo que se veía en fotos.

2026-02-26 • via Nuitee
C
Camilla • couple • it
8
2026-02-26 • via Nuitee
D
Daniel • solo_traveller • gb
9
2026-02-25 • via Nuitee
D
Dorothée • family_with_children • ch
7
2026-02-25 • via Nuitee
C
Cristian • couple • es
8
Pros:

La ubicación, cerca del metro y de Hyde Park

Cons:

La cama.

2026-02-25 • via Nuitee
S
Silvia Romão • family_with_children • pt
6
2026-02-25 • via Nuitee