The Nayland Hotel

Hotels
8 (4960 reviews)
132-134 Sussex Gardens , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4960 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
T
Tina • couple • hr
7
2026-03-21 • via Nuitee
G
Gayle • couple • gb
5
Pros:

Location

Cons:

Dated property, room furnishings didn’t fit properly and noisy

2026-03-21 • via Nuitee
M
Marina • couple • it
8
Piacevole, siamo stati bene
Pros:

Colazione soddisfacente, personale gentilissimo e disponibile. La posizione ottima, vicina alla metropolitana e stazione. Siamo rimasti soddisfatti

2026-03-20 • via Nuitee
M
Maria • family_with_children • pt
8
2026-03-20 • via Nuitee
G
Gabriele • couple • it
7
Ottima posizione
Pros:

Posizione

Cons:

Camera molto piccola

2026-03-20 • via Nuitee
M
magdalena • couple • gb
2
Thanks to the receptionist he was amazing, a real baddie
Pros:

Th area

Cons:

Room dirty, every corner u looked into had dust, the room smelled really bad, the only good thing was the staff was really nice and good at their job, they were really helpful. But the state of the rooms need looking into, it had 2inches of dust on top of the radiator and that’s the first thing you see when you walk in. The shower was tidy, if a bigger person were to walk in there they wouldn’t have any space, i think the money was not worth it

2026-03-19 • via Nuitee
J
Jessica • family_with_children • es
8
Pros:

Excelente ubicación, cerca de Hyde Park y la parada de metro de Paddington. Personal del hotel amable, sobretodo las camareras del desayuno con quienes más interactuamos.

Cons:

Desayuno sencillo, con poca variedad

2026-03-19 • via Nuitee
D
Diana • solo_traveller • cl
8
2026-03-19 • via Nuitee
N
Nargiza • couple • de
10
2026-03-19 • via Nuitee
M
Maria Cristina • family_with_children • br
8
Pros:

Localização excelente, limpeza muito boa, funcionários muito gentis

Cons:

Tamanho do quarto e banheiro pequenos

2026-03-19 • via Nuitee
E
Elizabeth • solo_traveller • ie
9
Pros:

Loved the location, the value, the staff and the view.

Cons:

Nothing. I really enjoyed my stay.

2026-03-19 • via Nuitee
M
María • couple • es
6
Buena ubicación
Pros:

Lo que más nos gusto fue la ubicación, muy cerca de Hyde Park y de calles con muchos restaurantes.

Cons:

La habitación era algo pequeña.

2026-03-19 • via Nuitee
A
Alejandra • extended_group • it
6
2026-03-18 • via Nuitee
C
Carmen • family_with_children • es
8
2026-03-18 • via Nuitee
L
lutz • extended_group • de
7
Die Zimmer sind sehr einfach, aber sauber. Das Personal ist freundlich und die Lage des Hotels ist super. Das Preis-Leis
Pros:

Die Lage ist sehr gut. Personal freundlich. Alles sauber

Cons:

Möblierung recht alt.

2026-03-18 • via Nuitee
J
Jonathan • couple • gb
8
Great for overnight stay right by Paddington 👍🏼
2026-03-17 • via Nuitee
U
Uwe • solo_traveller • de
8
2026-03-17 • via Nuitee
D
Duncan • family_with_children • es
6
2026-03-17 • via Nuitee
C
Charlotte • couple • se
9
Bra läge och välskött hotell med trevlig personal. Lätt att ta sig till och från flygplatsen. Bodde med min dotter och h
Pros:

Bra läge nära till tunnelbanan

Cons:

Inga krokar att hänga upp ytterkläder på.
Ganska trångt i rummet ingen plats att ställa undan resväskan. Hade önskat grönsaker på frukosten.

2026-03-17 • via Nuitee
M
Michela • family_with_children • it
7
2026-03-17 • via Nuitee