Norfolk Towers Paddington

Hotels
8.1 (11654 reviews)
34 Norfolk Place, Paddington , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Small Room Size
Uncomfortable Beds
Limited Breakfast Options

Categories

Cleanliness
7.95
Rooms were described as clean by multiple reviews.
Service
8.45
Staff were frequently described as friendly and accommodating.
Location
8.45
Location praised for being close to Paddington station and metro access.
Room Quality
7.75
Rooms were noted as small, with some complaints about uncomfortable beds.
Amenities
8.15
Breakfast and basic amenities met guests' needs.
Value for Money
7.95
Value perception is good due to location and cleanliness.
Food and Beverage
8.05
Breakfast was mentioned positively with some requests for more variety.
Overall Experience
8.05
General sentiment indicates a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:06

Property Description

Convenient Location
Norfolk Towers Hotel, just a stone's throw away from Paddington Train Station, offers easy access to the city's main landmarks and the Heathrow Express service, making it a prime choice for travelers seeking convenience.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with en-suite facilities, flat-screen cable TV, and soundproofing. Stay connected with complimentary WiFi available throughout the building, ensuring you have everything you need for a pleasant stay.

Relaxing Lounges
Unwind in our cozy lounges that provide a serene view of the communal garden, offering a tranquil escape from the hustle and bustle of the city.

Book your stay at Norfolk Towers Hotel now for a delightful and convenient experience.

Important information:

Please note that guests are required to present the same credit card used for booking upon check-in.

Full English breakfast is available at 14.95 GBP per person.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please be advised that your card will be pre-authorized for the 1st night prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 11654 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.75
Amenities: 8.15
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.05
M
maurizio • family_with_children • it
8
Londra stupenda
Pros:

Posizione eccellente.

Cons:

Colazione poco varia solo cibi salati di caffè neanche l ombra . Non c erano proprio neanche le tazzine. Ci hanno dato una camera molto spaziosa ma che si trovava al lower ground ( sotto il livello stradale) . Da mancare l aria. Nella descrizione della camera prenotata questa info non c era scritta. Per fortuna dopo la prima notte ci hanno cambiato stanza ce ne hanno data una piu piccola ma al terzo piano.

2026-05-16 • via Nuitee
C
Carsten • couple • de
8
Pros:

Die Lage ist Super

2026-05-16 • via Nuitee
J
JOSE MANUEL • couple • cl
10
Volveré
Pros:

Todo desde la ubicación y el desayuno muy bueno.

Cons:

.

2026-05-16 • via Nuitee
A
Anne • solo_traveller • no
9
Pros:

Personalet var veldig imøtekomande og hyggelege. Dei var hjelpsame og gav god informasjon.
Særs hyggeleg personale i baren!

2026-05-16 • via Nuitee
M
Magdalena • solo_traveller • de
7
Perfekte Lage um London zu erkunden.
Pros:

Die Lage ist äußerst vorteilhaft. Vom Heathrow zu Paddington sind mit dem Express 15 Minuten und das Hotel ist fußläufig in 5 Minuten zu erreichen. Für alle Ausflüge einfach nur perfekt. Die Betten waren sehr bequem und die Zimmer zwar winzig aber sauber.

Cons:

Das Frühstück war eine Katastrophe. Der Kaffee schwach, das Rührei aus der Flasche und in einer komischen Konsistenz. Kein frisches Gemüse wie Gurke oder Tomate. Nur Toastbrot. ABER mir ist bewusst, dass es einfach das britische Frühstück war und nicht das kontinentale. Also zwar schade aber kein Drama.

2026-05-16 • via Nuitee
M
Malin • couple • se
6
2026-05-16 • via Nuitee
G
Gloria • couple • us
8
Good value in convenient location
Pros:

Good location with excellent access to transportation (Paddington train and tube) Quiet neighborhood. Rooms are very tight. Check the size. We barely fit with two bags. Bed comfortable, nice room amenities.

Cons:

Size of room.

2026-05-16 • via Nuitee
R
Robert • couple • au
9
2026-05-16 • via Nuitee
R
Rune • family_with_children • dk
6
Pros:

God beliggenhed, venligt personale og rent hotel.

Cons:

Vores værelse i kælderen lå tæt op af køkkenet og restauranten, hvilket betød at vi blev vækket at aktivitet på hotellet før kl. 6.00 hver morgen.

2026-05-15 • via Nuitee
I
Ildze • family_with_children • lv
9
I recommend - very good
Pros:

The suite was very large for our family, we had two sinks, which we used with the kid together.There was a bath, everything was very clean and neat.The staff was very polite and we could leave the bags before and after the check in for free. Perfect location and safe neiborhood.

Cons:

We could hear the noise from outside, the fire alarm inside the room randomly went off 2 times when we were asleep at the daytime which obviously woke us up.It was somewhat cold, even though we adjusted temperature and turned off the AC.My booking info and telephone number was leaked and the hotel did not answer my questions about the incident.

2026-05-15 • via Nuitee
J
Joanna • couple • gb
9
Excellent location and good value for money for London. Friendly staff and comfortable rooms
Pros:

Excellent location, comfortable clean room with friendly staff.

Cons:

Expensive drinks in bar.

2026-05-15 • via Nuitee
A
ANDREAS PALAMARAS • solo_traveller • gr
10
Pros:

Το κεντρικό σημείο του ξενοδοχείου ακριβώς δίπλα από μέσα μεταφοράς.Πλουσιο και πλήρες πρωινό,καθημερινή καθαριότητα δωματίου το οποίο ήταν μικρό αλλά βολικό.

2026-05-15 • via Nuitee
L
Lorie • solo_traveller • be
7
Pros:

L'emplacement est idéal, avec un accès direct à la ligne de bus 23. Le lit est très confortable et la chambre spacieuse, dotée d'une salle de bain séparée.

Cons:

La douche présente des inconvénients fonctionnels, l'absence de chauffage dans la salle de bain est à noter, et l'environnement sonore est perturbé par le métro, le train et les passages.
La capacité d'accueil de la salle de petit-déjeuner est insuffisante pour l'ensemble des convives.

2026-05-15 • via Nuitee
M
Maryniak • family_with_children • ie
9
Very clean hotel with excelent location.
Pros:

Clean room and bathroom. Excelent service at reception, breakfast and room service!

Cons:

I thought room will be much bigger. I chose more expensive option thinking about my active daughter. Room was cosy and bathroom very small. It was hard to close door of bathroom when I was inside!
Terrible pillows but I might be used to fethers filled pillows.

2026-05-15 • via Nuitee
J
Jessica • couple • ch
7
Wir würden trotzdem wieder kommen im grossen und ganzen sehr schön und der Preis ist ok.
Pros:

Das Zimmer war wunderschön.
Die Wartezone auch sehr angenehm.
Personal zum Teil freundlich und Hilfsbereit.

Cons:

Tresor war erhitzt durch Kühlschrank im Kasten.
Personal Frühstück naja..
Esstisch Frühstück zum Teil mit durchzug.

2026-05-15 • via Nuitee
E
Eija • solo_traveller • fi
8
Pros:

Hyvä sijainti.

Cons:

Suppea aamupala. Voisi alkaa aiemmin kuin klo 7. Tuplapeitto.

2026-05-14 • via Nuitee
H
Herrera • solo_traveller • gb
9
Thank you
2026-05-14 • via Nuitee
N
Nancy • couple • us
10
Pros:

I loved everything about this hotel. It was magical i fell in love with my boyfriend in the bedroom of this hotel. I cant explain it. Everything was clean and i specially liked my housekeeper she was so friendly and polite. I stayed in suite 108

2026-05-14 • via Nuitee
K
Kata • couple • hu
8
2026-05-14 • via Nuitee
S
Sanhmaz • solo_traveller • ar
10
Muy lindo!!
Pros:

Muy cómodo. impecable todas las instalaciones. bien ubicado estación a 2 cuadras para ir a todos lados.

2026-05-13 • via Nuitee