Norfolk Towers Paddington

Hotels
8.1 (11017 reviews)
34 Norfolk Place, Paddington , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Small Room Size
Uncomfortable Beds
Limited Breakfast Options

Categories

Cleanliness
7.95
Rooms were described as clean by multiple reviews.
Service
8.45
Staff were frequently described as friendly and accommodating.
Location
8.45
Location praised for being close to Paddington station and metro access.
Room Quality
7.75
Rooms were noted as small, with some complaints about uncomfortable beds.
Amenities
8.15
Breakfast and basic amenities met guests' needs.
Value for Money
7.95
Value perception is good due to location and cleanliness.
Food and Beverage
8.05
Breakfast was mentioned positively with some requests for more variety.
Overall Experience
8.05
General sentiment indicates a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:06

Property Description

Convenient Location
Norfolk Towers Hotel, just a stone's throw away from Paddington Train Station, offers easy access to the city's main landmarks and the Heathrow Express service, making it a prime choice for travelers seeking convenience.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with en-suite facilities, flat-screen cable TV, and soundproofing. Stay connected with complimentary WiFi available throughout the building, ensuring you have everything you need for a pleasant stay.

Relaxing Lounges
Unwind in our cozy lounges that provide a serene view of the communal garden, offering a tranquil escape from the hustle and bustle of the city.

Book your stay at Norfolk Towers Hotel now for a delightful and convenient experience.

Important information:

Please note that guests are required to present the same credit card used for booking upon check-in.

Full English breakfast is available at 14.95 GBP per person.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please be advised that your card will be pre-authorized for the 1st night prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 11017 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.75
Amenities: 8.15
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.05
V
vilmaanniina • family_with_children • fi
8
really recommend :)
Pros:

staff was nice, and the beds were comfortable. it was good for a few night. could stay again :) it was nice we could leave our luggage before & after our stay.

Cons:

the lift didn't work on our last evening & morning, so it was a bit tough walking down the stairs with luggage. but these things happen and didn't affect the overall stay :)

2026-03-14 • via Nuitee
M
Mark • couple • gb
9
Comfortable stay
Pros:

Comfortable rooms. Great location.

2026-03-14 • via Nuitee
M
Monica • solo_traveller • ch
10
Alles super von A-Z
Pros:

Das dritte Mal dort und sicher nicht das letzte Mal. Super nettes Personal, tip-top sauber und tolle Lage

2026-03-14 • via Nuitee
A
Andrea • family_with_children • hu
9
Legközelebb is ide jövünk
Pros:

Minden rendben volt! A szobák mérete nekünk megfelelő volt, a felszereletsége is.Naponta takarítottak, töltötték a piperecikkeket is, ezeket nem is kellett volna vinnünk.A reggeli tipikus angol reggeli babbal, tojással,baconnnel,kolbásszal, felvágottak sajtok, gyümölcsök kis dzsemek stb.Egyik nap várnunk kellett asztalra, mert 5-en voltunk, figyeltek ránk kb 5 percet vártunk már készítették is az asztalt.A személyzet kedves volt.Akkor jöttünk mentünk amkor akartunk, lévén hogy éjjel-nappal nyiva volt a recepció.Nagyon közel van minden, 24 órában nyitvatartó Tesco és Mc Donalds is található a közelben.Buszmegálló a szálloda mellett a Paddington állomás a metrókkal és a Hyde park kb 5 perc séta.Az Oxford street kb 15 perc gyalog.A szálloda elhelyezkedése verhetetlen.Fontos hogy díjmentes csomagmegőrzőjük van amit érkezéskor és távozáskor is igénybe lehet venni.

Cons:

Nem volt ilyen.

2026-03-14 • via Nuitee
P
Patricia • couple • fr
9
2026-03-14 • via Nuitee
D
Dominik • solo_traveller • ch
8
2026-03-14 • via Nuitee
C
Carol • extended_group • gb
9
Very good
Pros:

Location, staff very accommodating .

2026-03-14 • via Nuitee
J
Jana • family_with_children • cz
8
Pros:

Skvělá lokalita, 2 minuty na metro a na vlak, spousta obchodů kolem.
Denně perfektní úklid, všichni milí a usměvaví

2026-03-14 • via Nuitee
D
David • family_with_children • gb
10
Perfect stay
Pros:

Everything was great. As usual and it was our fourth time there, everything was peachy. Room, facilities such as iron/board, hairdryer dryer, selection of soaps and shower gels, box of tissues in the bathroom. Lighting was great, air-conditioning and heating spot on, comfy bed, fresh towels with the room servicing, safe in the room, no knocks or marks on the walls, carpet was perfectly clean. Outstanding.
Links to the buses and trains just a stones throw away. Local restaurants and pubs.

Cons:

Nothing to not like

2026-03-14 • via Nuitee
M
Migdalia • family_with_children • es
8
Muy buena estancia
Pros:

El personal muy amable y ubicación inmejorable

Cons:

La primera habitación que nos dieron estaba en un sulo y el ruido del tren a cada momento que pasaba, vibraba hasta la habitación
Nos cambiaron a otra en la primera planta y nada que ver. Mucho mejor

2026-03-14 • via Nuitee
P
Petra • extended_group • fi
9
Pros:

Huone oli todella pieni, mutta erittäin siisti. Hotellin tunnelma oli rauhalllinen, ei meteliä. Idyllinen paikka, keskeinen sijainti. Kohtuullinen aamiainen. HInta-laatusuhde hyvä.

Cons:

Huone oli tosi pienen kokoinen.

2026-03-13 • via Nuitee
A
Andersson-Solti • extended_group • se
8
well worth the money!
Pros:

The room and the bathroom were excellent, the staff friendly and helpful. Very close to Hyde Park, Offord street and also Paddington Station (5 minutes walk) which is the last stop for Heathrow Express.

Cons:

the breakfast was a bit (?) poor. The bed was very short.

2026-03-13 • via Nuitee
S
Sonsoles • couple • es
8
Un par de días en Londres
Pros:

La ubicación las instalaciones

Cons:

Se estropeó el ascensor y no había alternativo subir 4 pisos por escaleras estrechas no fue muy cómodo.

2026-03-13 • via Nuitee
K
Katie • couple • gb
8
2026-03-13 • via Nuitee
P
Peter • solo_traveller • gb
8
Great would stay there again
Pros:

The hotel was great. When i arrived ivwas given an upgraded room, a double room instead of the single room i booked. Breakfaat good wuth a choice of continental or full English breakfasts.

Cons:

.

2026-03-13 • via Nuitee
M
María Esperanza • solo_traveller • gb
9
2026-03-13 • via Nuitee
L
Laura • family_with_children • ch
8
2026-03-13 • via Nuitee
E
Elena • couple • es
9
Ideal para tu estancia en Londres.
Pros:

Céntrico , limpio y muy personal muy agradable, sobre todo Ismael . La zona muy bonita y muy bien comunicado .

Cons:

Desayuno correcto pero poca variedad.

2026-03-13 • via Nuitee
N
N Nesta • solo_traveller • fr
10
Pros:

Personnel adorable! Mon séjour dans cet hôtel fut très agréable, le petit déjeuner est très varié et de bonne qualité. De plus, étant drôle je me suis senti très en sécurité car l’hôtel se trouve dans un bon quartier et à quelques minutes des transports en commun. Je recommande vivement!

2026-03-13 • via Nuitee
I
Irina • family_with_children • de
8
2026-03-13 • via Nuitee