Hotel Celebrity Bournemouth East Cliff by Villare hotels

Hotels
7.8 (4652 reviews)
47 Gervis Rd, East Cliff , Bournemouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor communication
Uncomfortable beds

Categories

Cleanliness
5.88
Issues reported with cleanliness including cockroaches and dirty bathrooms.
Service
8.85
The staff were described as friendly and helpful despite some negative experiences.
Location
9.39
Convenient location noted in several reviews.
Room Quality
8.34
Rooms were generally spacious but reported discomfort with beds in some cases.
Amenities
7.37
Limited amenities reported; issues with advertised bar and communication about services.
Value for Money
7.83
Affordable prices mention, but poor conditions detracted from perceived value.
Food and Beverage
6.88
Poor communication about food services during the holiday period.
Overall Experience
7.85
Overall, a mixed experience with both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Prime Location near Beach and Town Centre
Hotel Celebrity is ideally situated in East Cliff, just a short stroll from Bournemouth's beautiful beaches and bustling town centre. Perfect for those looking to explore the best of what the city has to offer.

Comfortable Rooms and Amenities
Each room at Hotel Celebrity is equipped with Freeview TV, tea/coffee making facilities, and free Wi-Fi. The hotel ensures a comfortable stay for all guests, whether visiting for leisure or business.

Delicious Breakfast and Relaxing Lounge Bar
Start your day with a tasty all-you-can-eat breakfast in the dining room, and unwind in the evening at the lounge bar with a variety of drinks, ample seating, and even a pool table. The perfect way to relax after a day of sightseeing.

Experience the best of Bournemouth at Hotel Celebrity. Book now for an unforgettable stay.

Important information:

When booking for 3 people or more, different policies and additional supplements will apply.

The cardholder needs to be present on check in.

Please note the property is a pet friendly hotel and there is a charge of £20.00 per pet per night. Please inform the hotel prior to arrival if you will be arriving with a pet.

The hotel is a popular function/party/wedding venue, so there may be some noise disruption from the function rooms up until 00:30 at weekends.

Please note that the property's car park is arranged on a first-come-first-served basis.

When requested prior to check-in 1 bed or 1 cot can be added into a double or twin room for a child aged 15 years or younger and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.8
Based on 4652 reviews
Cleanliness: 5.88
Service: 8.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
A
Angela solo_traveller gb
7
Bed was comfortable but old hotel where you can hear all the noise around.
Pros:

I stayed at this hotel before and it’s an a very good location to the beach too. Well at least now the parking is for free which it wasn’t in the past.
Just getting older and older that hotel so you can hear everything from the people above you, doors slamming, creaking floors and this time I stayed an alarm went off and it seemed to be a false alarm but that was 6am, these things happen and at least we know alarms work for safety!

Cons:

The breakfast was really not great, why go for a buffet breakfast? If it’s not a 5 star hotel please don’t do a buffet, it has lack of choice, food gets cold, maybe we want scrambled eggs instead for example, needs a better coffee machine!!
Management please read: -Stayed in a simple hotel in Exeter and there was a menu to order for hot food and I told them what eggs I liked and what I wanted and it all came fresh to your table quickly and nice and hot -perfect the way it should be done! 😊 and don’t put herbs on the tomato’s (they did this at hotel celebrity) 😝😬 if we wanted it maybe. Not fancy!

2026-09-12 via Nuitee
S
Sharon couple gb
8
2026-09-12 via Nuitee
B
bakht solo_traveller gb
10
I would say good location with everything thing neat clean
Pros:

The location was excellent and about breakfast l didn’t take breakfast that’s why I can’t say about it

Cons:

I think if pay attention towards stairs carpet it’s needed to be cleaned

2026-09-12 via Nuitee
C
Coyle solo_traveller gb
6
Pros:

Quirky hotel. Lots of figures of celebrities around & rooms each had a celebrity name on the door with photos of said celebrity inside. Ours was Rihanna. Staff were friendly.

Cons:

We had booked breakfasts for 4 days. The heater keeping the food warm was either not switched on (first day) or not adequate. The plate warmer never worked hence 4 cold breakfasts despite asking the staff. The toaster wasn't working properly. To get service in the bar you had to ring a bell which wasn't always forthcoming but pleasant when they did. Rooms were "refreshed" over the weekend so no clean towels till the last day.

2026-09-12 via Nuitee
J
Jonathan solo_traveller gb
7
OK for a stop over.
Pros:

Inexpensive, conveniently located, it was fine for an overnight stay. Very limited interaction with the staff but receptionist was competent.

Cons:

Paper thin walls felt like I was sharing the room with my neighbour (and anyone walking down the corridor)! Luckily not too busy and the room next door went to bed and got up at a reasonable time so it was ok. Breakfast was a straight up full English, and it did not look very appealing to me so I skipped it.

2026-09-12 via Nuitee
G
GINO extended_group it
8
Pros:

arredamento delle stanze e bagno

Cons:

colazione

2026-09-11 via Nuitee
K
Kevin couple gb
1
Awful
Pros:

The theme behind the hotel would be a good idea if it was executed to higher standard!
Location was close to the beach, but that is not the actual hotel itself!

Cons:

the room was dirty, the carpets were extremely stained, i felt like i was being bitten all night & i now have bed bug bites! When i booked it said breakfast included & just after 7.30am my door knocked asking for £10 per person for a disgusting breakfast that has caused me food poisoning through uncooked sauages! Fire alarm went off @ 4/5am, the staff were talking whilst we were trying to check in, in their own language which made us feel very uncomfortable because we heard them talk fluent english before their own conversation, so we had no clue what they were talking about! I actually left before paying the extra breakfast fee purely because of how ill i felt & my partner & there was noway i was paying £10 per head for something so disgusting!
Booked at a cheaper rate & it felt they were trying everything to stop the lower amount!
We couldn't just have a single light on (lamp) as there was no separate switch it just turned 2lights on!
The shower was the noisiest shower i have ever heard with one vogue spray of water that kept spraying in my eye, the shower was tiny.

2026-09-11 via Nuitee
H
Harry couple gb
7
Pros:

Good location

Cons:

Fire alarm went off at 5 am

2026-09-11 via Nuitee
C
claire solo_traveller gb
8
Pros:

Cheap, but helpful friendly staff room was better then expected.

Cons:

The bed wasn't comfy and the window wouldn't open properly but it was hot.

2026-09-10 via Nuitee
C
Cristina couple gb
7
2026-09-09 via Nuitee
L
Luke solo_traveller gb
3
Bed bugs
Pros:

Good location

Cons:

Bed bugs

2026-09-09 via Nuitee
J
Jacopo solo_traveller it
7
2026-09-08 via Nuitee
K
Katarzyna family_with_children gb
8
2026-09-08 via Nuitee
D
Douglas couple gb
9
Pros:

Location Excellent staff Great value

Cons:

No A/C

2026-09-08 via Nuitee
W
Wynn solo_traveller gb
9
2026-09-08 via Nuitee
9
95970 solo_traveller gb
9
Cons:

Trying to be charged for the car park.

2026-09-08 via Nuitee
L
Laurie solo_traveller gb
9
Fabulous
Pros:

The staff were friendly and helpful. The room was comfortable and clean. The location was perfect for the beach and a short walk from the centre.

Cons:

It's a shame they don't serve food as a solo traveler it would have been nice to be able to eat on site.But this doesn't reflect on me having a lovely stay.

2026-09-08 via Nuitee
A
Alessandro solo_traveller it
4
2026-09-08 via Nuitee
L
Leslie couple gb
5
Just An OK Hotel but needs some updating and staff could be a Little friendlier
Pros:

Nice bar

Cons:

Bedrooms need updating

2026-09-08 via Nuitee
E
Eric solo_traveller gb
1
Poor - best avoided
Pros:

The locatiom

Cons:

First night was very bad. I had constant electrical noise in the background, no hot water in the shower, no cold water in the sink and noise from a party on the premises. Rooms are not cleaned during your stay. Breakfast food was tepid not hot every day and did not improve despite asking. Carpetibg in the corridors waa grubby.i had to change my room.

2026-09-08 via Nuitee