Hotel Celebrity Bournemouth East Cliff by Villare hotels

Hotels
7.8 (4138 reviews)
47 Gervis Rd, East Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor communication
Uncomfortable beds

Categories

Cleanliness
5.88
Issues reported with cleanliness including cockroaches and dirty bathrooms.
Service
8.85
The staff were described as friendly and helpful despite some negative experiences.
Location
9.39
Convenient location noted in several reviews.
Room Quality
8.34
Rooms were generally spacious but reported discomfort with beds in some cases.
Amenities
7.37
Limited amenities reported; issues with advertised bar and communication about services.
Value for Money
7.83
Affordable prices mention, but poor conditions detracted from perceived value.
Food and Beverage
6.88
Poor communication about food services during the holiday period.
Overall Experience
7.85
Overall, a mixed experience with both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Prime Location near Beach and Town Centre
Hotel Celebrity is ideally situated in East Cliff, just a short stroll from Bournemouth's beautiful beaches and bustling town centre. Perfect for those looking to explore the best of what the city has to offer.

Comfortable Rooms and Amenities
Each room at Hotel Celebrity is equipped with Freeview TV, tea/coffee making facilities, and free Wi-Fi. The hotel ensures a comfortable stay for all guests, whether visiting for leisure or business.

Delicious Breakfast and Relaxing Lounge Bar
Start your day with a tasty all-you-can-eat breakfast in the dining room, and unwind in the evening at the lounge bar with a variety of drinks, ample seating, and even a pool table. The perfect way to relax after a day of sightseeing.

Experience the best of Bournemouth at Hotel Celebrity. Book now for an unforgettable stay.

Important information:

When booking for 3 people or more, different policies and additional supplements will apply.

The cardholder needs to be present on check in.

Please note the property is a pet friendly hotel and there is a charge of £20.00 per pet per night. Please inform the hotel prior to arrival if you will be arriving with a pet.

The hotel is a popular function/party/wedding venue, so there may be some noise disruption from the function rooms up until 00:30 at weekends.

Please note that the property's car park is arranged on a first-come-first-served basis.

When requested prior to check-in 1 bed or 1 cot can be added into a double or twin room for a child aged 15 years or younger and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    People 16 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.8
Based on 4138 reviews
Cleanliness: 5.88
Service: 8.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
M
Michael family_with_children gb
5
2026-03-28 via Nuitee
G
Guy solo_traveller gb
7
Adequate for my purposes.
Pros:

The bed was very comfortable and I got a good nights sleep. The buffet style breakfast was excellent and I really enjoyed it

Cons:

Small but comfortable room with an en-suite, however the lack of toilet roll and water pressure meant the bathroom was more or less useless other than for a sink wash in the morning.

2026-03-28 via Nuitee
S
Statham family_with_children gb
3
Pros:

I liked the staff who were very friendly

Cons:

I was kept awake all night with dogs barking and people talking very loudly and coming and going in the early hours of the morming.I have visited the hotel on many occasions but only this time on a weekend

2026-03-27 via Nuitee
D
Dilaine couple br
7
2026-03-27 via Nuitee
C
Cristina solo_traveller gb
8
2026-03-26 via Nuitee
C
Curtis couple gb
1
Terrible and still haven’t received our refund
Pros:

Not much

Cons:

We had our room door kicked down by someone else staying at the hotel who then tried to assault us , to which then the staff tried justifying that we were in the wrong for this happening as the person who caused damage to our room and tried assaulting us was living there

2026-03-25 via Nuitee
G
gaynor family_with_children gb
8
2026-03-24 via Nuitee
K
Kate^-^ family_with_children pl
10
Pros:

Location is perfect for the beach ⛱️ 10 min walk from Tesco Express & Starbucks

Cons:

No hooks on the wall or bathroom

2026-03-24 via Nuitee
M
Maria family_with_children gb
8
Location is good
Pros:

Location

Cons:

You can hear people talking in the other rooms

2026-03-23 via Nuitee
M
Mark solo_traveller de
10
Pros:

Great value for money.

My preferred choice in Bournemouth.

2026-03-23 via Nuitee
M
Malcolm solo_traveller gb
8
2026-03-23 via Nuitee
L
Lisa family_with_children gb
5
2026-03-23 via Nuitee
J
Jana couple gb
6
2026-03-23 via Nuitee
T
Trevor couple gb
1
Awful.
Pros:

Location and price

Cons:

Noisy guests shouting and laughing until 5am. Running around the hotel. Second time I have stayed and second time there was a police presence. Never again

2026-03-23 via Nuitee
M
Merwes couple gb
2
Pros:

The parking was very expensive

Cons:

It was very smal double bed

2026-03-23 via Nuitee
E
Erlie solo_traveller gb
9
2026-03-22 via Nuitee
C
Chris family_with_children gb
7
Pros:

Location and price

Cons:

Room was warm and tv didn’t work

2026-03-22 via Nuitee
S
Selma solo_traveller gb
8
2026-03-22 via Nuitee
C
Christine family_with_children gb
7
Pros:

The staff were very friendly. Liked the lounge with pool table and comfy chairs

Cons:

It was expected- we were happy for the price paid

2026-03-22 via Nuitee
S
Selma solo_traveller gb
8
Pros:

I love it and enjoy !for sure is good place to stay in ! The stuff is really good people

2026-03-21 via Nuitee