Hotel Celebrity Bournemouth East Cliff by Villare hotels

Hotels
7.8 (4479 reviews)
47 Gervis Rd, East Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor communication
Uncomfortable beds

Categories

Cleanliness
5.88
Issues reported with cleanliness including cockroaches and dirty bathrooms.
Service
8.85
The staff were described as friendly and helpful despite some negative experiences.
Location
9.39
Convenient location noted in several reviews.
Room Quality
8.34
Rooms were generally spacious but reported discomfort with beds in some cases.
Amenities
7.37
Limited amenities reported; issues with advertised bar and communication about services.
Value for Money
7.83
Affordable prices mention, but poor conditions detracted from perceived value.
Food and Beverage
6.88
Poor communication about food services during the holiday period.
Overall Experience
7.85
Overall, a mixed experience with both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Prime Location near Beach and Town Centre
Hotel Celebrity is ideally situated in East Cliff, just a short stroll from Bournemouth's beautiful beaches and bustling town centre. Perfect for those looking to explore the best of what the city has to offer.

Comfortable Rooms and Amenities
Each room at Hotel Celebrity is equipped with Freeview TV, tea/coffee making facilities, and free Wi-Fi. The hotel ensures a comfortable stay for all guests, whether visiting for leisure or business.

Delicious Breakfast and Relaxing Lounge Bar
Start your day with a tasty all-you-can-eat breakfast in the dining room, and unwind in the evening at the lounge bar with a variety of drinks, ample seating, and even a pool table. The perfect way to relax after a day of sightseeing.

Experience the best of Bournemouth at Hotel Celebrity. Book now for an unforgettable stay.

Important information:

When booking for 3 people or more, different policies and additional supplements will apply.

The cardholder needs to be present on check in.

Please note the property is a pet friendly hotel and there is a charge of £20.00 per pet per night. Please inform the hotel prior to arrival if you will be arriving with a pet.

The hotel is a popular function/party/wedding venue, so there may be some noise disruption from the function rooms up until 00:30 at weekends.

Please note that the property's car park is arranged on a first-come-first-served basis.

When requested prior to check-in 1 bed or 1 cot can be added into a double or twin room for a child aged 15 years or younger and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    People 16 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

7.8
Based on 4479 reviews
Cleanliness: 5.88
Service: 8.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
C
Chris extended_group gb
10
Pros:

Nice clean room, parking was good and the bar was a good price

Cons:

Maybe a bigger fan 😂

2026-07-25 via Nuitee
M
Martin solo_traveller gb
6
Pros:

Fairly quiet area, convenient for the event I was going to

Cons:

It was all a bit scruffy and shabby. Needs a hefty refurb. Room was a single, but very small. Hardly room to move in the bathroom. Shower head too low, had to duck to get under it. I'm 5' 10"!

2026-07-25 via Nuitee
B
Brendan solo_traveller gb
6
Pros:

The beds were comfy, and location to the old fire station was perfect.

Cons:

The room was hot, the shower leaked badly so didn't have a decent shower. The sink in bathroom was old and in a bad state. No nets up at windows so had shut curtains.

2026-07-25 via Nuitee
A
Aman family_with_children gb
6
2026-07-25 via Nuitee
W
Wilfredo solo_traveller gb
7
2026-07-24 via Nuitee
S
sue solo_traveller gb
8
I had a lovely stay, the staff were brilliant
Pros:

Location was perfect

Cons:

The property is tired and I could see work going on to improve this. My. Room was lovely and clean.

2026-07-24 via Nuitee
A
Ana solo_traveller gb
10
2026-07-24 via Nuitee
R
Rafal solo_traveller gb
8
2026-07-24 via Nuitee
R
Robles couple gb
10
Good choice
Pros:

A good option for a one-night stay. The room was clean, the bed was comfortable, and the staff were friendly. The location was convenient, and check-in was quick and easy.

Cons:

The room was a little too warm during the night, but that’s understandable as we stayed during the summer. Other than that, we had a pleasant stay.

2026-07-24 via Nuitee
K
Kaylee solo_traveller gb
1
Pros:

The receptionist was kind and courteous.

Cons:

The outside facility was littered with cigarette and Marijuana blunts. The lobby smelled heavily of cigarette smoke. The police came in looking for a missing/dangerous individual.

2026-07-24 via Nuitee
J
Janice solo_traveller gb
7
Pros:

Very friendly lady on reception. She couldn't do enough for us. Room was clean.

Cons:

Shower in room 257 not good. Shower head needs to be flexible. Breakfast was cold. Thank God I could eat the toast.

2026-07-24 via Nuitee
R
Richard solo_traveller gb
7
Pros:

Location was good for train station,beach,town,all within 15min walk, breakfast was good plenty to choose from,

Cons:

Was noisy from other guests,could hear them talking in other rooms,even a child having a bath 🛁 😳 splashing about an shouting 🙄 😳,like 10.30pm I had a single room which was adequate for my needs,the decor was a bit tatty,towel rail was broken,tv had no signal,

2026-07-24 via Nuitee
S
souleyman solo_traveller dz
10
Pros:

I stayed at this hotel again, and my experience there was very good.

The hotel is conveniently located near the sea and close to the city center.

The staff were very kind and welcoming.

In particular, the girl at the reception desk was always trying her best to provide excellent service at all times.

The room was good.

Cons:

The hotel is not luxurious, but it is good. It only needs a few small improvements, such as adding mini-fridges in the rooms and providing air conditioners.

That is the only thing this hotel is missing.

2026-07-24 via Nuitee
W
Wilson-Lecky solo_traveller gb
4
Nice theme hotel in great location, but in need of updating
Pros:

The location was good. Staff were friendly and helpful when I requested a room change

Cons:

The room had a loud water dripping sound in the ceiling all day and night. The carpets are very soiled in the room throughout the hotel. Two abandon sofa's were left in the hallway. The bathroom tiles are falling off the walls.
The room was hot and I had to repair the fan for it to function.

2026-07-24 via Nuitee
P
Pat solo_traveller gb
8
2026-07-24 via Nuitee
M
Michael solo_traveller gb
8
Very pleased with my stay.
Pros:

Staff were friendly and helpful. Breakfast was good. Room was good...all in all, everything was good.

Cons:

The room was overlooked but I pulled the blinds..sorted.

2026-07-24 via Nuitee
S
Sukhdeep extended_group gb
9
2026-07-23 via Nuitee
G
GheorghePop solo_traveller gb
8
2026-07-23 via Nuitee
P
Perform Engineering Services LTD solo_traveller gb
10
2026-07-23 via Nuitee
A
Aryan extended_group gb
4
Below average
Pros:

Staff

Cons:

Everything else, 0 comfort in the room

2026-07-23 via Nuitee