Hotel Celebrity Bournemouth East Cliff by Villare hotels

Hotels
7.8 (4608 reviews)
47 Gervis Rd, East Cliff , Bournemouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor communication
Uncomfortable beds

Categories

Cleanliness
5.88
Issues reported with cleanliness including cockroaches and dirty bathrooms.
Service
8.85
The staff were described as friendly and helpful despite some negative experiences.
Location
9.39
Convenient location noted in several reviews.
Room Quality
8.34
Rooms were generally spacious but reported discomfort with beds in some cases.
Amenities
7.37
Limited amenities reported; issues with advertised bar and communication about services.
Value for Money
7.83
Affordable prices mention, but poor conditions detracted from perceived value.
Food and Beverage
6.88
Poor communication about food services during the holiday period.
Overall Experience
7.85
Overall, a mixed experience with both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Prime Location near Beach and Town Centre
Hotel Celebrity is ideally situated in East Cliff, just a short stroll from Bournemouth's beautiful beaches and bustling town centre. Perfect for those looking to explore the best of what the city has to offer.

Comfortable Rooms and Amenities
Each room at Hotel Celebrity is equipped with Freeview TV, tea/coffee making facilities, and free Wi-Fi. The hotel ensures a comfortable stay for all guests, whether visiting for leisure or business.

Delicious Breakfast and Relaxing Lounge Bar
Start your day with a tasty all-you-can-eat breakfast in the dining room, and unwind in the evening at the lounge bar with a variety of drinks, ample seating, and even a pool table. The perfect way to relax after a day of sightseeing.

Experience the best of Bournemouth at Hotel Celebrity. Book now for an unforgettable stay.

Important information:

When booking for 3 people or more, different policies and additional supplements will apply.

The cardholder needs to be present on check in.

Please note the property is a pet friendly hotel and there is a charge of £20.00 per pet per night. Please inform the hotel prior to arrival if you will be arriving with a pet.

The hotel is a popular function/party/wedding venue, so there may be some noise disruption from the function rooms up until 00:30 at weekends.

Please note that the property's car park is arranged on a first-come-first-served basis.

When requested prior to check-in 1 bed or 1 cot can be added into a double or twin room for a child aged 15 years or younger and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.8
Based on 4608 reviews
Cleanliness: 5.88
Service: 8.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
S
Sam couple gb
7
Pros:

Quirky and comfortable, basic but good value for money. Location was perfect, near everything

2026-08-08 via Nuitee
I
Ismail Ozgur Demirel solo_traveller tr
8
2026-08-08 via Nuitee
C
Chris solo_traveller gb
9
Unbeatable value and nicer than most other East Cliff hotels!
Pros:

Great value for an oldschool holiday hotel. Amazing drawing room with unique museum-style collections of artefacts and memorabilia. Staff went over and above for me when I accidentally left my laptop in the bar. Next evening they confirmed the night porter had found it and kept it safe, till I fetched it. I left a gift for the staff, but still felt guilty it wasn’t enough, as I’d have been very upset if I’d lost all the photos on it.

Cons:

Was very hot in my room, and with no aircon, I couldn’t defeat the heatwave we were having.

2026-08-08 via Nuitee
J
Jordana family_with_children gb
8
Nice hotel and efficient staff.
Pros:

The staff were very attentive and efficient in resolving—or attempting to resolve—the issues that arose, such as problems with the shower or TV. Gary, in particular, helped us open our suitcase when the lock got stuck.

Cons:

We had a few issues, such as the shower not working properly, but it was resolved. The only thing that didn't work was the TV; there were problems with the channel connections.

2026-08-08 via Nuitee
K
Kulvinder solo_traveller gb
2
No longer happy coming here
Pros:

Location

Cons:

Breakfast not available at 7.30am but was available at 7.50am. Nobody on reception to deal with issues besides the sane person that dealt with complaint at breakfast. Bed was not level it was lower on pillow side and higher on foot side. Really our of date room now. Furniture showing sign of wear

2026-08-08 via Nuitee
S
Scott couple gb
7
cheap and cheerful
Pros:

location brilliant, good value for money. what more can you expect for that price and location, and it was clean

2026-08-07 via Nuitee
G
Grażyna solo_traveller gb
5
2026-08-07 via Nuitee
K
Katarzyna family_with_children gb
6
2026-08-07 via Nuitee
R
Reginaldo family_with_children gb
9
Pros:

Excellent English breakfast. The rooms are spacious and well-ventilated. Just a couple of minutes walk down to the beach.

2026-08-07 via Nuitee
E
ERIK solo_traveller gb
7
Pros:

Clean to a reasonable standard ( bedding etc) but dust on most surfaces and under beds tables. Bathroom really outdated with window facing other room so not really private.
Housekeeping came in with key while we were in the room so gave us a big scare too.

2026-08-06 via Nuitee
G
Glenda couple gb
5
Not like it used to be. Gone down hill
Pros:

Location

Cons:

Unkempt and needed a make over

2026-08-06 via Nuitee
J
Jarno family_with_children fi
8
2026-08-06 via Nuitee
M
MartinKoeh solo_traveller at
1
Pros:

Eigentlich nicht viel ausser die Lage paar min zum Strand zu Fuss und pasr Minuten in ein Lokalviertel Christchurch Street

Cons:

Das so ein Hotel noch bestehen kann ist für mich als Österreicher ein Wunder - schmuddelige alte Teppiche im Haus (ca 70er Jahre) alte Einrichtung die heruntergekommen ist das Personal oberflächlich und unfreundlich - weiters KEINE Klimaanlage im Zimmer (es war dampfig und stickig im Zimmer) alles alt und schäbig - in Österreich wäre dieses Hotel schon lange weggerissen worden - verstehe das nicht dass man das nicht renoviert oder ein bisschen Geld reinsteckt - da ist der Hollywood flair gleich dahin ( sollte anscheinend vermittelt werden

2026-08-06 via Nuitee
M
Megan couple gb
1
2026-08-06 via Nuitee
P
Pawel solo_traveller gb
5
Pros:

Location

Cons:

Soft bed

2026-08-06 via Nuitee
M
Michael couple gb
10
No te go queja en el hotel lo que sí se es que yo solo guy a dormir y me quedé dormido hasta el día siguiente
Pros:

Fantástico

Cons:

Creo que todo estaba bien

2026-08-05 via Nuitee
N
Nicola family_with_children gb
7
Conveinent location and clean bed for the night
Pros:

We knew it was not going to be 5 star but it was a clean bed for the night. Staff were helpful in lending my daughter a phone charger

Cons:

We arrived at 245pm and had to wait till 3pm to check in.

2026-08-05 via Nuitee
D
dave solo_traveller gb
7
2026-08-04 via Nuitee
J
John solo_traveller gb
6
Basic by good value
Pros:

Location is great. Bus stop nearby

Cons:

Very dated. Furnishings need replacing. No aircon

2026-08-03 via Nuitee
Y
Yousuf solo_traveller gb
4
Pros:

Nothing

Cons:

Everything

2026-08-03 via Nuitee